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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Sep 10, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 230

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S
SumeetNarang
from Gurgaon, Haryana
Jan 4, 2021
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Long wait on WPE exit at Manesar

Its a very hefty toll which is being collected and the service provided is the worst. Every time I have to wait in long queues to pay the toll. People are providing ID cards or passes for this toll and when these don't work they start arguing which is causing delays. Because of somebody else's mistake we all suffer and it happened to me quite frequently. It's high time fastag should be implemented on this road. Its really frustrating....
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S
Sreenivas_999
Jan 3, 2021
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rs 45 refund request: double charge at nelamangala toll plaza, bangalore

Address: NELAMANGALA TOLL PLAZA, LANCO DEVIHALLI HIGHWAYS LTD, DODDAKARENAHALLI, BANGALORE

Dear Sir,

Sub: Rs 45 Refund Request: Double Charge at NELAMANGALA TOLL PLAZA, BANGALORE
Ref: My FASTag Account No [protected]

Today the employees of Nelamangala Toll Booth falsely claimed that "there is no balance in my FasTag" and demanded cash of Rs.45. After 1/2 an hour I got SMS stating Rs.45 is deducted. So I got charged twice. Please see the photo showing Toll Receipt for Rs.45 and also SMS confirmation...
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Sachin Gend
from Delhi, Delhi
Jan 3, 2021
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Complaint about toll plaza not giving discount on return journey for fastag users also

Address: TASAWADE

TASAWADE TOLL PLAZA IS NOT GIVING DISCOUNT ON RETURN JOURNEY FOR FASTAG USERS

I did a return journey on this road within 24 hours and both of the time 75 + 75 rupees are deducted from my fastag account transaction IDs are as follows [protected] and [protected]...
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M
M Rao Tadinada
from Hyderabad, Telangana
Jan 3, 2021
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Fastag data not appearing and not able to recharge

Address: B 302 BHEL MANASA EXECUTIVE TOWERS, NEW MIYAPUR POLICE STATION ROAD, MADINAGUDA

I have purchased fastag for my vehicle TSO7FQ3135 on Amazon. Not able to recharge it on NHAI app, as it is showing that data not available...
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S
Shrikrishna Chaudhari
Jan 3, 2021
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Toilet facilities not available

I just Pass through Toll Plaza on Dhule -Palasner at Songir. There is no Toilet facilities available from last 1 year. You check my journey through my fast tag details.
SBI FASTag Acc ending with CDC80 VRN: MDHFDAD15K20 debited Rs.65 Toll Charges at Songir on 03-Jan-2021 07:17:54 PM Bal Rs.594.88...
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A
asit baran kundu
from Dibrugarh, Assam
Jan 3, 2021
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Unauthorised debit in toll plaza 370020

Address: 11/11 HIG HOUSING BIDHANNAGAR DURGAPUR-713212

My rfid is[protected] and my fastag a/c is ca[protected] with syndicate bank. One unauthorised debit is done by palsit toll plaza (370020) on 03/01/2021 13:12 for veh no wb40v9286, my vehicle which has not been out of home on date. Kindly check and recredit the same in my fastag a/c.
Transaction id 0010012101031312336123
with thanks
a b kundu
m:[protected]...
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navadeep dasari
Jan 3, 2021
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Damage of car due to falling of gate of toll

Address: Pottopadu, vijayawada

Vehicle no. TS08HG9034 while transfering pottipadu toll gate on[protected]. After paying money through fast tag, while crossing toll gate the gate has fallen on car and damaged on upper side of vehicle...
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J
Jitu RAO
from Korba, Chhattisgarh
Jan 3, 2021
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Toll Tax misbehaviour

Date 3jan tolltax employee missbehaveiovr and different employees tolltax...
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[email protected]
from Delhi, Delhi
Jan 3, 2021
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Unauthorized Toll deduction at Khed Shivapur

Dear Sir/Madam,
My vehicle MH12LV3602 is having Pune passing. At Khed Shivapur Toll Plaza Toll is not applicable for Pune passing vehicles.

However, with Fasttag every time its getting deducted (Rs 95 at each occasion). Requested operators not to deduct but every time it deducted, on probing no satisfactory answers by employees therein.

I request you to look into matter and request for refund of deducted...
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H
Himanshurj11
from Delhi, Delhi
Jan 3, 2021
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Regarding toll tax collection

Hello good morning
I want to complain regarding my last trip[protected].we was travelling from dholpur to gwalior...on chounda toll plaza...we entered in fastag lane ...after then they ask for cash 70 ruppess and gave a slip of 70 ruppess ...but they also charged toll tax from our fastag card...so my request to Nhai...please provide me .. 70 ruppess of refund...thankyou
Here i am attaching slip receipt...
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djp7in
from Ahmedabad, Gujarat
Jan 3, 2021
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incorrect toll collection

Toll Rs 280 between Nasik to Dhule (Maharashtra) as below:

1. Paid Rs. 145.0 FASTag tolll Veh. reg. no MA3EWDE1S00E09724 at Baswant Toll Plaza on Dec 31, 2020 08:28:30. Toll txn Id: 0010012012310828282106.

2. Paid Rs. 135.0 FASTag toll fare for veh. reg. no MA3EWDE1S00E09724 at Chandwad toll plaza on Dec 31, 2020 09:04:03. Toll txn Id: [protected].

Toll Rs 280 between Dhule to Nasik (Maharashtra)br...
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H
harshitjajodia
from Nagaon, Assam
Jan 3, 2021
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Hefty toll tax collection twice on 75 km distance

I am a resident of Nagaon, Assam- 782002. For traveling from nagaon to guwahati we have to pay toll twice for distance of only 75 kms. One toll at Raha and another at Sonapur. For such small distance a total tax sums upto around INR 300. It hurts the common man to pay such hefty taxes.
Moreover the situation worsens for people who have to visit Chaparmukh or Raha. The distance from raha toll gate to chaparmuk is no more than 10 kms....
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S
Suvendrasi
Jan 3, 2021
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Facing to reverse the vehicle for patching fastag to pay toll

Address: FLAT No-101, RAGHUKUL 06, Near NEXA SHOWROOM SOMALWADA

Hi,
Bring to your attention that on 1st Jan'21 on mansar toll plaza around 16:06 hrs incident happened where toll collector told me to reverse the vehicle for collect toll. Then i have to reverse my car for patching the toll collecting equipment with fasttag to pay toll.
At here we are paying 135 Rs one side but they provide totally worse services.

Please look in to the matter.

Regards
Suvendra...
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A
awashesh dixit
Jan 3, 2021
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Refund of toll penalty

Sir.
On 24 Dec 2020 I recharged my axis bank fastag with Amt 1000/ at 02:10 PM and I got message updated successfuly then I crossed Anantram toll plaza and Phoop toll at 03:01 PM and 04:18 respectively.Both toll fastag not worked due to insufficient balance.but my fastag balance was Rs1150/. Due to this situation. I harrased by toll employee and I paid toll with penality. I also complain about this to both. I gave complain no 2805915....
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M
mohamed shabin
Jan 3, 2021
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Illegal deduction of toll amount

I can see that the amount debited and remaining balance do not match for many of my transactions in the last few months.i can share the complete sms i received as proof as attached. Please refund my money and take action against the concerned people...
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A
Amit Todi
Jan 3, 2021
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Collection of toll In fastag lane via cash

Tolls in ecr & omr in Chennai are collecting cash in fastag lanes results in slow traffic. They are not asking for penalty amount also. Will request you to please look into the same.

Regards

Amit

[protected]...
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N
narayana01430
Jan 2, 2021
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Long queues in Fastag lines

Govt asking to use fastag to avoid queues and save time & fuel. But it is not getting implemented and experiencing long wait times at Toll plazas. Also there are no scanning machines, just doing manual entry in some Toll plazas.

How to lodge complaint against such Toll plazas....
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N
neelnexa
from Delhi, Delhi
Jan 2, 2021
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Toll collected in cash despite fund available in fastag

I travelled to seoni on 02/01/21. i crossed three tolls vide trip no[protected],[protected],[protected] and during return within 12 hours i crossed these plazas. while alonia & madai plaza debited return journey amount propotionately, but bahoripar showed fasttag as blacklisted and took rs125 in cash vide receipt no [protected] at 18:36:06 hrs. despite availability of rs433.62 at that moment in my account. they not only asked to shift two...
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Pradeep Jeevaji
from Hyderabad, Telangana
Jan 2, 2021
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Speed Breakers at multiple location between Kurnool and Anantapur (NH 44)

Dear Sir/Madam,
I would like to bring to your notice that multiple speed breakers have laid between Kurnool and Anantapur on NH44 (mostly in a series ranging from 1 to 10) with absolutely no colour differentiation for any of the speed breakers and sign boards are kept at some locations only, sign boards are present they are present on one side of the two line of highway (one side) there is every chance that a driver may miss those...
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Saajan Dhil
Jan 2, 2021
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Improper approach

Address: 5/367 ,Voc 2nd Street, Thasildarnagar, Madurai, Tamilnadu-625020

Dear Sir/ Madam

My vehicle no TN 69 BJ 7209. I passed kappalore toll plaza today Afternoon there is Rs 2000 and above balance in my fast tag but due to the toll plaza sensor error they inform my tag is invalid .I get a ticket and leave from there and I retuned evening from the toll at that time tag will work there is Rs 40 loss for me behalf of toll plaza error and also their behaviour is too worst I am having record about...
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