Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated Sep 10, 2024
Complaints 8426
Resolved
213
Unresolved
8213
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 231

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Driver Deva
from Delhi, Delhi
Jan 2, 2021
Report
Copy

No dedicated lane for Fastag

Address: RT Nagar, Bangalore

Dear sirs,
I travelled from Bangalore to Mumbai on 1st January 2021. My experience at all the toll plaza was smooth, until I reached Anewadi. From Anewadi, Talegaon, Khed Shivpur each of these toll plaza cash is accepted in every lanes. With a valid Fastag, I had to wait atleast 5 minutes or more at each plaza to pass the barrier.
There is clear marking in place for lanes accepting cash, but vehicles enter into every lanes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mehta Sales
from Delhi, Delhi
Jan 2, 2021
Report
Copy

I m complaining about fastag issuer paytm

Dear sir,
I have purchased Fastag from paytm on 07.11.20. when I purchased that time there was mistake from my side or paytm side for vehicle class. paytym was debited difference amount from my paytm account then i was called to paytm that time patym told me there is class mismatch problem so i cleared about mistak then they told me please submit documents for correction for vehicle class so i was submitted 5-6 times but till today...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandra16186
Jan 2, 2021
Report
Copy

FASTAG incorrectly charged

Our vehicle (GJ-19-AF-1686) FasTag was incorrectly charged at DEVANAHALLI toll plaza at Karnataka. While, we are based in Gujarat and has never visited Karnataka in our vehicle with FasTag.

The contact number mentioned in the SMS is also not working....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: India

Construction of highway going from yavatmal ( 445 001)city of Maharashtra is going on from last 1nd 1/2 year . The quality of work done is very poor and the contractors had not completed the work of side footpaths going beside the roads at some places, they had left the footpath at some places unslabbed and the iron rods of concrete are left open which are very risky for a person to jump through and reach the shops situated beyond it as it...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Beemaneni Bala
from Powai, Maharashtra
Jan 2, 2021
Report
Copy

Bad road at Chittor-Palamaner highway

The construction of road between Chittor and Palamaner highway at Chittor District, Andhra Pradesh is badly affected at all flyover bridges. The road is not plain and moreover the management has put thar and made them as all patches and even those patches are not plain. The chances of accidents at an speed of 80km is very high.
I am wondering how the approvals are given for such a road and neglecting such things will be criminal offence...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vayasg5
from Delhi, Delhi
Jan 2, 2021
Report
Copy

Toll amount variation

Address: Jaipur Rajasthan 302039

On 30 dec 2020 cross toll plaza tatiawas from jaipur to chomu (siker road), they charged 60 for my car.. then after 3 hr i return back to jaipur and then again cross same toll plaza this they charged 35 rs ..

It's from my fastag payment.

Please check thia is why...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parmita Poddar
from Delhi, Delhi
Jan 2, 2021
Report
Copy

No fastag system available at toll plazas

Lalsot-kota mega highway (29), after Lakheri, does not have a fastag system and has only one lane open at the time of traffic. Indergarh Toll Plaza is the name of the Toll Plaza. It is sad to know that on the one hand government is making fastag compulsory and on the other had does not have the system installed on many toll plaza....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shilpa Parekh
from Powai, Maharashtra
Jan 1, 2021
Report
Copy

Vashi toll naka fastag not working all both

Vashi toll naka all both is not facility with fasttag and due to traffic they divert car and collect cash as their is no facility for fasttag...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudeep pareek
from Nagaur, Rajasthan
Jan 1, 2021
Report
Copy

Toll plaza Jaipur

Address: Toll plaza Jaipur to ajmer

Toll plaza scan machine is very old taking more time and wasting of time and fuel so take action against on toll and solve on urgent basis...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashokagr70
Jan 1, 2021
Report
Copy

Refund of Rs. 135/-

Address: ph 9828118134

My fast tag no is[protected].

My vehicle number is RJ14CL8844.

Fast tag is issued by bank of baroda.

At toll booth on 11.12.2020, the toll has been deducted twice.

The toll booth employees has taken cash and Rs.135/- has been deducted from my fasttag account also.

I am attaching herewith cash slip of toll booth and screenshot of message received from fastag.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishorkumar Kadam
Jan 1, 2021
Report
Copy

Toll charges cut from Fastag for MH12 Registration car

Address: Khed Shivappur Toll Plaza, Pune

Toll amount deducted (Rs 95)from Fastag else toll has free for MH12 vehicle on Khed-Shivapur toll plaza. As per announcement from February 2020 Khed- Shivapur toll is free for MH12 and my vehicle (car) is with same registration. Rs.95 Toll has deducted on 30-Dec-2020.
I have been attached message snapshot of payment on toll plaza....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh19feb Sharma
Jan 1, 2021
Report
Copy

Exemption toll

Is exemption not available for active serving member of defence services. Lucknow nawabgabj toll plaza made their own rules n charging toll from us. Pls look into this asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Mitra
from Delhi, Delhi
Jan 1, 2021
Report
Copy

Illegal land acquisition of Manoj Mitra

Sir / Madam,
I Manoj Mitra, being owner of a Premises Plot No : 8567, Mouza Ranaghat, J.L No : 155, Police Station Ranaghat, Dist – Nadia, Pin -741201 ( Double storied Pucca building with the Marble floor ), which has been acquired by the National Highways, under the National highways Act 1956 .
Acquired area 0.016 acres, class of land Dokan with residential structure .
In reference to the matter stated above that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NIHAR KANTI DEB
Dec 31, 2020
Report
Copy

Misbehave of Toll Staff

I have crossed Diengpasoh Toll Plaza at Jowai on 30/12/2020 at 12:08:46. at toll plaza when I told the counter staff to debit the toll fees from my Fastag then the lady staff has asked another staff to check the validity of my fastag. Than that fellow behave very rudly and ask me to side my vehicle at the nearby office of toll gate than he entered one room and after 5 minutes he came and instructed to go. During the waiting time another fellow...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gowtham Vemula
from Hyderabad, Telangana
Dec 31, 2020
Report
Copy

Improper maintenance of NH 44

Condition of roads have become very poor and the maintenance is pathetic on NH44 between Kurnool & Mamilla palli in Andhrapradesh..

When I tried to complaint at tool booth I have got worst response from them. And the response of fastag also very poor.

I request you to take neccessary action and make our journey comfortable.

Regards,
Gowtham Vemula...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas Malaiya
from Delhi, Delhi
Dec 31, 2020
Report
Copy

Manual scanning on FASTag causing delay

I travelled from Pune to Nashik on 25th Dec'20 via Moshi toll Plaza. Toll Plaza employee was manually scanning the FASTag and there was only 1 scanning machine at toll plaza. Thus it was causing unnecessary time delay to commuters, due to lack of proper infrastructure at toll plaza.

NHAI should instruct Toll Plaza to have proper Scanning machines at Toll Plaza....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhesh Mahadeshwar
Dec 31, 2020
Report
Copy

Noise pollution due to toll naka

Address: mulund akashdeep, mahada colony mulund east

Hi my complaint is regarding Noise, tremendous heavy horn noise on toll naka during day and night, please take some action on this. during night time majority of heavy vehicles travel on highway, and because of toll naka we observed traffic Jaam to pay the toll, also Heavy vehicles Horns are like breath taking, request you to move this toll naka from residential area . as i can see already 1-2 toll booth moved towards thane as there is no...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: K V James.Ernakulam,NO.9447801384

When we cross at Aroor toll plaza by car, they charged Rs 80 /- for one way saying that fast tag shows 0 balance when Rs 165/- balance available in my fast tag. The people was available at toll place was not listening anything what I say. They given the slip for Rs 80/- with wrong vehicle number as noticed later by me.My vehicle No. KL 07 CS 9257. Hence the excess amount shall be refunded to me immediately. Copy of slip attached....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thandapani Thans
Dec 31, 2020
Report
Copy

Nh38 bypass road unsafe - urapakkam to guduvanchery

Address: g3,FLOT NO.11, VETRIVEL NAGAR, MADAMABAKKAM, GUDUVANCHERRY 603202

On 30.12.2020... I was come with bike attend small accident in that road. Between urabakkam to guduvancherry.. Now highways are extended, but main bye pass way and left side road are not same surface and not equally surface of 4 th lane... Bike are skid due to not equal surface. Opposite to eb guduvancherry....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zzin
Dec 31, 2020
Report
Copy

Over charging of toll and no receipt

Address: 4/601, Eastend Apartment, Ahinsa Khand 2, Indirapuram Ghaziabad

While crossing Chigharsi toll going to hapur the toll person charged Rs250 and did not give receipt. Is this toll mafia working....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy