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O General Complaints & Reviews

1.2
Updated: Jun 11, 2024
Complaints 107
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26
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81
So far, so good. O General is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope O General will keep up the work and continue to help more customers with their concerns even better 🤝
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This is regarding Remote Complaint of O General AC split AC

O General reviews & complaints page 6

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R
raj_som_ogc
from New Delhi, Delhi
Aug 9, 2011
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Zero cooling

Address: New Delhi, Delhi

THIS IS RAJKUMAR AND MY PHN# [protected]
I REALLY HAD A TOUGH TIME AND EXPERIENCE WHEN I THOUGHT OF PURCHASING O'GENERAL WINDOW AC..

I PURCHASED IT FROM HARI OM ELECTRONICS SEC-8 BELOW SONY CENTER( THEY ALL ARE ONE) WHEN I PURCHASED """MALHOTRA """SALESMAN THERE ADVISE ME WE HAVE GOOD CONSUMER SERVICE FOR O'GENERAL AND I DID THAT ON 23 JUNE AND SINCE LAST FRIDAY AC HAS ZERO COOLING...
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U
uppalsachin
from New Delhi, Delhi
Jun 7, 2011
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No Service Available after sales

Address: Haryana

I have bought O General Window AC vide invoice number:18789 . As promised by dealer and company policy regarding the first free general check up/service. I called so many times to the dealer: Madaan Electronics situated at Ambala Cantt, there was no response from his side and I tried to contact service centre agent Vishal Monga from Ambala and he also tried to give fake promises and even didnot heard my concerns genually. Please take necessary...
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S
skyahir
from Delhi, Delhi
May 13, 2011
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No Service Till Date Product purchased on 21/03/2010

Address: Delhi

To,

The Director
ETA General Pvt. Ltd.,
Old No.63, New No.71, 3rd Floor,
Sterling Road, Nungambakkam,
Chennai-600 034.

Subject: Reff: Window AC Model No. AXZA18AATB, Serial No.000694,
Compressor Serial No. 5061/FGW[protected].

Sir,

Reference to the above product which was purchased from KESHAV AIRCON
SHOPEE with INVOICE No.3095 Dated 21/03/2010...
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C
CHANDER BHAN MADAN
from Delhi, Delhi
Apr 24, 2011
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AMC

Address: Ghaziabad, Uttar Pradesh

Dear Sir,

I have purchased O general AC in April 2007, I have received so many times calls from O general Authorised Service Centre Shivay Electronics, Raj Nagar Ghaziabad fpr AMC o[censored]nit. When I called for taking the AMC,companies Technicials come and asked me there is less Gas in the unit,first you fill uo the Gas in unit and then we give you AMC. I have checked the unit in front of Technician the cooling is good and...
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K
kirandeepak
from Bengaluru, Karnataka
Aug 15, 2010
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SERVICE

Address: Hyderabad, Andhra Pradesh

Lodged a complaint for my general 1.5T for gas leak with "MF Cool Systems". I had few complaints after servicing, which after repeated reminders has not been resolved.Complaint no-100701. The major problem is improper cooling. At outside temp of 27 deg C, the grill temp was 13 -14 deg C & room temp was 22-23 deg only after running the A/C for more than an hour. room size- 8x 10 feet. after i called up service centre on 44211212,...
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P
Pankaj Mehta
from Sikar, Rajasthan
May 16, 2010
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compressor problem and service

Address: Barmer, Rajasthan

we have purchased o general spilt 1.5 ton a.c before two and half year ago. on Febuary 2010 compressor of a.c is not working. it is warranty period it is replace but till today A.c cooling is not properly. we have complaint many times in jaipur branch against service dealer but they never take any action. Company authorise dealer has visited four times but still it is not working....
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N
Navneet Gupta
from Noida, Uttar Pradesh
Apr 28, 2010
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Worst After sales service

Address: East Delhi, Delhi

Dear Sir

I have log the complaint on 21st of April for quarterly service. Complaint Number: AP210085

Fortunately someone picked up the phone that time. After that neither any service man come to me home nor any person picked up the phone in the Delhi call center.

I have called more than 10 times daily from last week in following numbers
[protected]
[protected]
[protected]br...
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