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Ola Cabs / ANI Technologies Complaints & Reviews

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Updated: Apr 16, 2025

Complaints 9479

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

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Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

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Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 464

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Address: Bangalore, Karnataka

I have booked a cab details of which are as below. The cab didn't turned up and on calling the driver he disconnected the call saying wrong number. My phone battery was running low and i couldn't book other car. I was waiting at NIHMANS hospital and ordered cab to take a patient. I had to hire a auto and take patient in auto exposing to dust and wind. It's really shameful of OLA to have such pathetic service and the inconvinience caused...

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Address: Ahmedabad, Gujarat

I have booked ola cab from my place to railway station for my friend. There were money in my account and according to the bill my friend need not to pay anything to driver. Still driver demand for rent to my friend. I really dont understand this. If driver knows that he need not to take money from passenger still he take money. After I called him ffor this then he return money. It's really ashamed how can driver take money if he knows everything....

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Address: Bangalore, Karnataka

People using this forum please be careful from OLA Support Team. If you have refund related issue please don't ever share your details with OLA support team They are fake any will do online fraud transactions using your debit/credit Card...

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Address: Bangalore, Karnataka

Dear Ola - This is in reference to CRN65471175 I took a 19.62km ride in Cab No. KA 13 B 5902. The ride started at 5.26PM and ended at 6.30PM. Yet I was charged Rs 21 for "Waiting Time", though I boarded the taxi as soon as arrived - Since the TAXI WAS 11 MIN LATE! The customer service representative tells me that the "waiting time" was the time spent in traffic signals. Including the 10 min "free", total waiting time was 21 min I'm told. In...

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Address: Chennai, Tamil Nadu

I tried to book a more cab from #256, Secretariat Colony, Throaipakkam, Chennai – 600097, but due to low network I could not book the cab from the mobile app and that is when I spotted OLA mini (Tata Indica White color) who dropped a customer in the above said location at 6:10AM on 5th Mar 2015, I talked to the driver and he boarded me in his cab and dropped to my residence H93, F3, TNHB apartments, 1st Seaward, Valmiki Nagar, Thiruvanmiyur,...

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Address: Bangalore, Karnataka

Dear Ola Team With regard to the subject mentioned CRN, would like to inform you that the waiting charge, a laymen would understand is the time he/she has made the cab to wait before boarding it. But what i understand from the conversation i had with the Call Center is that, it also en-composes, the wait that i as a customer and you as cab service provider wait in the pathetic traffic signals as well. My logic totally defies this...why...

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Address: Nainital, Uttarakhand

I have recharged Rs 1000 for my ola account through their website 5 days ago.The amount has been deducted from my credit card but still it has not been topped up in my ola account.Have made several calls to customer care and send many emails to their mail id but still the amount is not topped up....

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Address: Bangalore Urban, Karnataka

Ola charges Rs 2/min on the trip even while the car is stuck in traffic or at a signal. I am charged anywhere for 35min to 55min for a trip from Sahakarnagar to Electronics city depending on the peak hour traffic conditions.On top of this OLA charges 1.2-1.5 times the usual fare at peak hours. Shouldn't waiting time be charged only for the duration that the cab is made to wait before the trip starts ? OLA has turned a deaf ear to this...

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Address: Chennai, Tamil Nadu

Hi, Today i had booked OLA Cab at 7.20 am for afternoon 2.30 pm. I received an SMS confirmation & also called up the customer care to confirm the booking. Around 2.07 pm, I received an SMS confirmation regarding the driver details Mr Ramesh - Mobile No. [protected] that he will receiving me. But after 5 mins the driver called me to say that he is some different location ie. Chennai egmore & my location is Pammal which he will not...

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Address: Hyderabad, Andhra Pradesh

We have yesterday booked OLA Cabs through Customer care number of[protected] and Mr.Anirban talked to me. I have clearly mentioned from Bazarghat to Airport we need by 4pm and return by 6.30 pm Airport to Bazarghat. And he told me you will be charged toll tax and waiting charges while going and while coming i will do new one booking . For going 499/- will be charged for 30 kms and 12 extra per km if it crossed 30 kms. And while coming...

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Address: New Delhi, Delhi

I booked a cab on 28 feb 2015 having CRN 64136041 from mobile no:[protected], form vikas puri to sarai rohilla railway station.while booking your tel-caller told me that the distance would be 15km approx(plus/minus 2 km) and amount would be Rs 260/- approx(plus/minus Rs 20/-)but your drive charged me Rs 362/- for 24km.moreover, i booked the cab for 8:15pm(boarding time) but due to some reasons i bored it on 8:02 pm that means 13 min before...

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Address: Jaipur, Rajasthan

sir, i ride many time but now days 3 to 4 time i face problem .Yesterday night 10.p.m at jaipur railway station i book a cabe for goner road near rajvillas hotel .driver told me i will not go to this area .it is not in our location .cabe service not available .but your service available in this area .i ride many time .yesterday was my family with me .cnr no[protected], rajesh, rj 14 5269 tata indigo ....

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Address: Ahmedabad, Gujarat

On 28th February 2015, I had to fly from Chennai to Ahmedabad. My Flight was 'Air Costa' at 5:20am. I was in Srinagar Colony, behind Saidapet Court, Chennai. I had booked the Ola Cab for Chennai Airport drop from Srinagar colony on 27th February night. I had asked them to report at 3:45am. The booking reference was CRN63886983. I received the SMS before one hour that "driver Mohamed ([protected]) Maroon Tata indigo TN 12 E 3109 will...

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Address: Mumbai City, Maharashtra

Dear Team,

One of my worst experience I have been gone through, Yesterday I have booked a OLA Cab with CRN64727579, With coupon code App200. After completing my Ride I receive a bill from Cab driver for Rs.508 and ola amount deducted with Rs.100 and amount payable to cab driver For Rs.408. Which was very surprised. As driver told what can we do sir what was showing you have to pay. So I have paid the same.

For...

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Address: New Delhi, Delhi

This is regarding the 50% off offer. My CRN no. is 64562808. 1- I had transferred money to OlaMoney to be able to avail this offer. But I was charged full for the journey. When i contacted customer care, they told me I had to recharge OLA MONEY before booking the travel so as to avail this offer. I had gone through the 50% offer thoroughly and nowhere found this information. 2- the cabbie was late himself and I was fine with that....

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Address: New Delhi, Delhi

I booked Ola on 1st March from Malviya nagar to Greater Kailash M Block market
1) He does not know Malviya Nagar
2) Does not know G.K
3) Cab was late but received your cab arrived and waiting charge started
4) Cab 7484 indigo Dirty and out of condition
5) Full of mosquitoes inside the cab.
6) Cab was stinking smell of shoe.
2nd March
Booked auto but :
1) Driver call up and...

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Address: Chennai, Tamil Nadu

Hi I booked a cab at 9.12 pm on 28.2.15 and I pick d can at 9.19 pm. I travelled for 8.2 km in 31 minutes for ola charged me 201 rs which includes 30 min waiting charge. I want to know Howz tat possible how can I travel in 1 minutes 8.2 km My CRN no is 64193942 Regards Gagan jain...

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Address: Pune, Maharashtra

I booked an ola cab on Saturday (28th Feb 2015) and i was reminded by Ola cab driver named Sujit that if i use mobile app, I will be entitled for 50% discount on the total travelling charges. To my wonder, the cab driver who came for the pickup named Malaji said that there is no discount applicable to me. I would like that Ola cabs should apologise for the confusion and would demand immediate refund of 50% out of 190/- which was charged to...

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Address: Bangalore, Karnataka

I booked a Ola mini cab for my senior who is 7 months pregnant, pick up from Idea Towers, richmond road to drop point near Harlur police station on 2nd March 2015 at 5:20pm as "Ride Now". CRN 64698352, Driver : MAHADEVA M ([protected]) was allotted whose call I got at 5:30pm. Three times I confirmed the pickup point with him and he confirmed that yes he does know the place. At around 6pm I got a call that he is standing at the gate of Office....

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Address: Chennai, Tamil Nadu

My earlier complaint of overcharging was dealt by Mr. Deepak stating that he is from Ola and ensured that uick money can be made. His cell no. is +[protected].He rings up asking for your Credit card number and CVV. Do not give any details. He reiterated that he will refund money and asks you to withdraw the complaint. Found out that a web site www. mobikwik.com is being run and he does all such things of cheating gullible people....

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