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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Apr 16, 2025

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Most useful reviews

Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

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Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 465

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Address: Chennai, Tamil Nadu

My wife had booked a Ola Mini for a travel from Anna Nagar to Valluvar Kottam, Nungambakkam of Chennai. The booking was done through telephone. No "apps" was used. Her Name is Mrs. Mythili Raghuram - cell number is [protected]. The CRN no. is 64653734. The distance travelled is 9.6 kms - travel time of 35 minutes. Ola Mini had charged 33 minutes as waiting time and has charged accordingly. Details of the travel never comes by email...

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Address: Pune, Maharashtra

Booked the OLA service for the first time in Pune (Availing service from another provider (Wings) since 2012). On Sunday, March 1, 2015 I downloaded and configured the app then credited Rs1000 to OLA account. At approx 3:00PM I booked the cab from web site @9:45 PM pickup from my Home to airport also booked the same service back to home fro airport. @ 10:45 pickup from pune airport. And I HAVE BEEN SAID from OLA customer care that you...

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On 28th Feb I used Ola App from my mobile number to book a cab for a drop on 1st March at 2.30pm to Railway Station ( from C V Raman Nagar to Bangalore Cantt) I got a confirmation No, . CRN 64052671 confirming my booking on 28th 1.52 pm On 1st March again I got a confirmation saying that a free upgrade has been given to me and the Driver is Name is Arun ([protected]) Silver Touota Etios KA 51 A 9262 will pick me at 2.30 pm on March. I...

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Address: Bangalore, Karnataka

Hi,

I had recharged my OLA Account with 500 INR using HDFC net banking on 19th Feb 2015.
Money was deducted from my account but I didnt get the recharge.

My multiple attempts to call and mail ola support went in vain.
They are just denying that they have not received the money.

I has called HDFC to verify and they have confirmed that money is deducted from my account and there is...

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I have booked one OLA Cab from Bangalore Airport. CRN No. 63926387. Driver took Rs.120.00 for toll tax at Banglore Airport but receipt was not provided to me check the amount and get the reimbursement. Further, I booked for mini and i had to pay Rs.640.00 to driver for 36 KM ride. The Driver also take payment of 20 minutes waiting charge while I was forced to wait for taxi due to his late arrival. Further en-routed we stopped for less...

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Address: Nagpur, Maharashtra

Dear Sir, Reference to your CRN #64178832.I have booked a cab on 1st of March 2015 at early morning at 7:35AM.But the cab driver did not turn up on time even after the address was told 3 times.He kept lying that he is around and will be on time.I waited around 20 mins but of no use.Please don’t appoint this sort of irresponsible drivers as you being a reputed company.I request you to take necessary action. Regards A. Shridhar Rao...

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Address: New Delhi, Delhi

Today i booked a cab from Shahdara, Delhi to Pragati Medan, New Delhi, Total distance is max to max 16 KM The device in cab counted it 21 KM The driver waited for 10 min but he charged me for 32 mins Contacted the Customer service team ... the agent and supervisor was so arrogant and are not ready to accept the fault ..Agent and supervisor say different statements on same matter. Will never recomment OLA cabs to any one CRN no. 64011608...

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Address: Dharwad, Karnataka

Confirmed CRN 64016469 Hi Suneel.n.navali, Thank you for using Olacabs! Your Cab booking is confirmed. BOOKING DETAILS Booking time 11:36 AM, 28 Feb 2015 Pickup time 01:00 PM, 28 Feb 2015 Pickup address house no.69, second cross, jayaprakash nagar, hubli Car type Mini FARE DETAILS Minimum bill Rs 49 for the first 2 Km and 5 wait minutes After 2 Km Rs 13 per Km After 5 minutes Rs 2 per minute ...

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Address: Bangalore, Karnataka

My friend used my referal code E6TW6J and took the ride. However I didnot receive any credit in my ola walletas per the company's policy. Also my friend booked cab for me yesterday. He used voucher for Rs.200 free ride. I took the ride and when the bill came it was Rs.222 but I had to pay Rs.120 extra, while I was supposed to pay nothing at all...

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Address: Mumbai City, Maharashtra

CRN 63684639 Driver name - Salman ([protected]) Indica - MH04ES 8481 Driver misbehaved in cab and later constantly made inappropriate calls and sent messages from 4 different numbers - [protected], [protected], [protected], [protected] and harassed me for an hour. Made 4 calls to the call centre - spoke to 2 supervisors and no action was taken. Please check audio recording. This is disgusting and Ola's attitude to the issue is shocking...

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Address: Pune, Maharashtra

I have faced issue with my booking reference(CRN[protected]. The booking was done in advance for ride on today(10.Feb.2015) at 6:00 A.M for Pune Airport drop to catch the flight at 7:35 A.M.Cab arrived at 6:10 A.M and I have informed the driver to drop me at Pune airport. The distance from my pickup location(Pimple Saudagar) - Pune Airport is 19 K.M.Driver unnecessarily took me on the wrong route and roam for around 1.5 hours 52 K.M far...

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Address: Kolkata, West Bengal

I booked a cab in Calcutta with the booking id CRN 23193458. Boarding location was HHI near exide, the have booked it for some HHI in College Street. I am not aware of any HHI there. I called up 300 minutes before after seeing my email and when I told them, they said sorry Sir " we cannot give you CAB. When I asked why? they asked me where you want to go. I told them Liluah (Howrah). He replied" Sorry Sir, our cabs do not go there." and he...

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Address: New Delhi, Delhi

Hi, I booked my ride with Ola on 25th Feb'15. I saw from the website that there is a 50% discount if I pay through Ola Money. So, I put Rs.1000 in Ola money (for the first time). On my travel, i didn't get a discount. On calling the customer care on 26th Feb'15 in morning, I was told it's a mistake from their end and I will get my money refunded. However, when it did not happen, on calling again I was told that since "There should be...

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Address: Coimbatore, Tamil Nadu

I had booked a cab for a pickup from Podanur to Sowripalayam on 22-Feb-2015 @ 9:00 PM which was confirmed. The driver calls @ 8:40 PM and says he will come by but never reaches. I finally get a cancellation message @ 9:20 PM stating that no cabs are available in the area. The customer service person then gives be 45 mins for the cab to arrive which was unacceptable. It seems that Ola is nothing but a cheap immitation o[censored]ber and nothing else....

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Address: Chennai, Tamil Nadu

Ola cab services are very bad. I started using it only for the past 3-4 weeks but so far 3 times I came across cheating by way off waiting charges. Today we started on time and no waiting anywhere including signal. But when the invoice came it was Rs. 58 waiting charges for 29 minutes. I had to spend Rs. 20 for phone calls to explain the logic and reduce that waiting charges. The driver used bad words like saniyan etc. Same thing happened...

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Address: Chennai, Tamil Nadu

I am sasmita. Booked a cab from Nanganallur to Sholinganallur on 25-Feb-15 @2:45 PM. I paid 530 rupees hence I got a message like i should pay 364 rupees. When I asked for clarification I got the reply like GPS problem, mobile got switched off and so on. If you actually calculate its 15 kms.so it comes around 320 rupees. I am very much unsatisfied with your service. I will not recommend anybody for this service.....

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Address: Hyderabad, Andhra Pradesh

I have boarded a Mini Ola cab today and was charged much more than normal . The total amount charged was 622+230(parking fees) from RGIA to Gachibowli Hyderabad .The shortest distance is 33 kms while the driver took an extremely long and crowded route of 38.44 kms . For an average time taken of 40 minutes the cab took 1 hr 20 mins . I was also asked to pay a sum of 230 for parking while i never asked them to park the cab there ....

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Address: Coimbatore, Tamil Nadu

I had Booked my cab from Katoor, to singanallur Coimbtore on 21 st Feb by 2.30pm and My booking id was CRN62321073 were the final bill was showed as Rs139 .As it was my first ride I thought my ride was free, but the Driver forced me to pay the amount of Rs.139 . When I called the customer care of ola cab, she asked me to raise this as a complaint in the portal after a lenghty discussion . I do not know why this happened . I'm a person...

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Address: Bangalore, Karnataka

I booked your cab from kumarswamy layout for jp nagar 6th phase for which the fare was Rs118 which got deducted from Ola account. Despite amount being deducted from my account, the driver demanded Rs118 which he received in cash. So this is the case of cheat. I was charged twice for the same trip. I hereby disclose the details below: Driver name: Shashi Kumar CRN : 62944009 Silver Tata Indica Cab Number: KA 41 A 4058 PICK UP Time:...

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Address: Bangalore, Karnataka

I was travelling from my house at Whitefield to Yeshwanthpur railway station in the cab I booked from Ola cabs. They charged me with a waiting time of 17 minutes which was incorrect. The cab hadn't stopped for a minute as it was morning 6 o'clock and there was no traffic at all....

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