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OnePlus India Complaints & Reviews

oneplus.net/in
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Updated: Jan 27, 2025
Complaints 1178
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38
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Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus India reviews & complaints page 24

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G
Gowtham Vijayan
Feb 23, 2022
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New Tv replacement

Purchased one plus Tv Y Series 43y1 on 5th nov 2021, Everytime Switch on the TV we having lot of issues hotspot, screen mirroring not working, very poor picture quality colourful display showing, we Raised first complaint on 08/02/2021 three times I raised a complaint and still now they keep on saying that issue with Service team and escalation. Repair technician visited home and he said issue with Product and you will get a replacement TV,...
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Gowtham Vijayan
Feb 23, 2022
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Tv replacement

I purchased one plus Tv Y Series 43y1 on 5th nov 2021, Everytime Switch on the TV we having lot of issues hotspot, screen mirroring not working, very poor picture quality colourful display showing, we Raised first complaint on 08/02/2021 three times I raised a complaint and still now they keep on saying that issue with Service team and escalation. Repair technician visited home and he said issue with Product and you will get a replacement...
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E
Eat Bullets
Feb 20, 2022
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Oneplus buds worst

I purchased this a while ago but this oneplus airpodes are worst they dont even work properly i purchased it for 5000 but it was totally waste as it doesnt work properly sound quality is very low and still no service and also no customer care address your problem . boat is must a better company as music products and they are worst my 5000 waste will not be purchasing anything from oneplus...
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B
bheema sreelakshmi
Feb 19, 2022
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Unable to receive messages and calls

Even though My mobile is on unable to receive messages and calls so they have done a PUD service and I am facing the same issue.
Customer care is making me wait inspite of so many calls.
My issue is not yet resolved...
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D
Deepjyoti Phukan
Feb 19, 2022
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Lagging problem of OnePlus 8T

I had bought the OnePlus 8T mobile about 1 year ago.. initially i have not found any lagging problem in it..but, from last 1 month, after being updated to the new software, now my phone is too much lagging.. i can't even scroll nicely and sometimes it get hanged..my security pattern is also not working for which now i have to remove the pattern from the apps..
Please consider this matter and resolve it quickly..i am getting frustrated...
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P
prakhar0204
from Faridabad, Haryana
Feb 19, 2022
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Unreliable OP Service

Address: Faridabad

I was using a 3-month old OnePlus 9R mobile which started hanging, restarting, getting black screen since last month. It was updated & factory reset by the OP Center at Faridabad 15 days back after which it again started having same set of issues.

I contacted OP customer care on 14th Feb 2022 & they told me to send the device to OP New Delhi Center for detailed inspection. The phone was picked up on 15th Feb 2022 around 1PM.br...
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R
RaghuJr
Feb 14, 2022
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Tv display product

Within a year one Plus tv display problem. 24jan complained about it. They initially told we will request for product replacement. It will take 15 days. So first fifteen days gone. Again' called a customer care and they said request has been raised only on 10th Feb. Not sure what the OnePlus was plucking inbetween days. Again called a customer care. I have been told that another 15 days. So i assume OnePlus is not a brand anymore. OnePlus...
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T
Triggered Insaan
Feb 13, 2022
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One plus bullet wireless z bass edition manufacturing defect

I bought one plus bullet wireless z bass edition and after a few days o[censored]sing it i started getting a distorted sound whenever I am on call. I tried replacing the same and they replaced it too but the problem remains, so i started searching for other users experience and come to the conclusion that they have been also facing the same issue and being a very reputed company they have managed to evade the problem by selling an entire lot of...
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Udupi Subhan
Feb 11, 2022
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Oneplus tv repair

I have purchased a new tv and display was having problem i have registered complaint on 25 th of nov ID = [protected] and complaint was cancelled automatically again i complain raised on[protected] again cancelled again raised on[protected] ID= [protected] And oneplus has promised for tv replacement still they are fooling whenever i am calling custmr care they are fooling...
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S
Shyampavi
from Chennai, Tamil Nadu
Feb 11, 2022
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OnePlus tv display replacement issue

I have bought OnePlus tv on October 2021. Within two months faced display issue. Raised complaint on Dec 11 2021. Service engineer visited and raised for replacement on Dec 20 2021. It is been more than 2months, no update from them. The tv is in one year warranty period. Still they are not resolving....
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S
S K Saidullah
from Motihari, Bihar
Feb 9, 2022
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Not Giving My Product Back No Response taken

I bought OnePlus Wireless Earphones Worth (2000) On
[protected] But . After 3 Months it was no working properly.
It was in Warranty. So I requested a repair Service To OnePlus They Took My Product On 3rd September 2021. But Till Now They are Not Giving my Product back They Are Not taking any action. it has been more than 5 Months. I have talked more than 100 times to Customer care to Give My Product Back.
They Only Say...
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B
bgshanker
from Nagercoil, Tamil Nadu
Feb 9, 2022
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OnePlus television screen issue

I bought OnePlus Y series television on July 2021, got screen problem on September 2021, raised a complaint on October 2021, this got closed without any resolution, following up on the same complaint since October, till date (Feb 2022). Just for sake, some technician visited and they changed the status saying once parts is available, it will be repaired. I am not sure how long i have to wait to get my television repaired. It's been over 4...
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J
Jeetendra krishna Upadhyay
Feb 7, 2022
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Earphone

I ordered a red wire earphone, after some times i started face some issue in voice so i sent to this service center, but they did not solve problem and send in black wire that i dont like, i want a red wire earphone in good condition...
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R
Richa Razdan
Feb 7, 2022
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One Plus care not being activated, phone submitted since more than a week, no calls, email

Hi,
I bought oneplus 9RT with oneplus care plan on 23rd January from their website, the display unfortunately was broken when received, I gave it to the service center on 29th, care plan wasnt activated.
Now since then I have called atleast 50 times to the customer care, they keep saying someone will call me, yet I have not received an call or email. I donot know the satus and it has been more than a week now.
I am...
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H
Haryaksh
Feb 4, 2022
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After the update phone got locked and lost very important data

Address: Bangalore

I am using oneplus 6, on 3-feb-22 i have updated the security patch. After the update i am locked out of my phone. unable to unlock whichever the password i am giving it is not taking. Because of this i am about to lose very important data for which i am not ready.

I have contacted customer care/center they mentioned i have do hard reset and make work but i will loose all my data.

I want my phone to be unlocked...
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J
Jassi Love
Feb 2, 2022
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Display problem

Address: Geeta colony, near police station, radaur, yamunanagar, haryana, mob. 8683060300

December 31 display problem...
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A
Adityakumar007272
from Meerut, Uttar Pradesh
Feb 2, 2022
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Resolved

Mobile phone OnePlus 9RT to much delay in delivery and not helping me by customer care

I have ordered ONEPLUS 9RT 5G HACKER BLACK 12GB RAM +256GB STORAGE with an exchange offer of my old phone Oneplus 6t 8gb ram and 128gb storage on 17 January 2022 and after that i get estimated delivery date 21 January 2022. i have paid Rs35609 through my axis bank debit card on oneplus.in . today is 31 January 2022 i have not received my order or any tracking ID for my product. whenever i called to Oneplus customer care number [protected]...
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H
Himanshu88 97
Feb 1, 2022
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Mobile Phones & Accessories complaint

Address: OnePlus service center bengaluru

Dear Sir / Madam,

I am writing to you to raise an issue about: Mobile Phones & Accessories

The issue that I have experienced was: Worst technical and repaire service. Submitted the device on 13th October and till 1st february it is still pending acceptance by the technician to diagnose and then repair.keeping the device in the Service Centre for an uncounted days for the repair. Escallated, Complains everything...
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R
ratishp
from Bengaluru, Karnataka
Jan 31, 2022
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Oneplus-Issue with Date & Time Setup

Address: Oneplus

I purchased one plus Tv on 01-Oct-21 and it is having issue with Date & Time.

Everytime we Switchon the TV we need to manually setup the data & Time.

Raised first complaint on 07-Oct-21 and still now they keep on saying that issue with Service team and escalation. Repair analyst visited home and said issue with Product and you will get a replacement TV as the issue in defective in Tv.

Whenever...
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N
Nehaldasa
Jan 30, 2022
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Oneplus 9R stopped working within 1.5 month from purchase. No support from service centre

Address: Anand

I purchased the phone on 27 nov 22. It had some issues of network and no voice during call from the beginning. The phone body was fine. I didn't check phone internally for damages ( no one does). On 9 Jan 22 the phone stopped working while I was watching a Instagram video. The phone never fell down. There r no physical damages on the phone. Now the service centre is saying that the phone has internal damage and it is not covered in warranty....
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