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OnePlus India Complaints & Reviews

oneplus.net/in
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Updated: Jan 27, 2025
Complaints 1178
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38
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Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus Buds repair
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Don't buy OnePlus Nord - Poor products with pathetic aftersales, don't waste your money.
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Oneplus android tv 40 inches Y1 screen replacement cost more than my bought price

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OnePlus India reviews & complaints page 20

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S
sathish
from Chandigarh, Chandigarh
Jun 29, 2022
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Order Number M112206266031335823

Address: chennai

Order Number M[protected]

poor service by one plus and bluedart courier

I order one plus 9rt mobile with old my phone exchange, without checking anything by bluedart ur phone fault we can't take it back ur money will refund in ur account, one plus also telling we don't have rights speak with blur dart...
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H
Hema N01
from Hosur, Tamil Nadu
Jun 28, 2022
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Oneplus 7 phone

Address: Hosur

I have lost my data all by itself. I have not updated or downloaded any application. All of a sudden in a no network area my data have been erased.complete camera folder and 90% of my other files. Poor security. No one responds properly as well. No other forum to complain. Pathetic using one plus and Android. I will never ever buy this phone or never suggest anyone to go with one plus ever....
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G
Gowthammaseedu
Jun 28, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
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Oneplus 8t display issue

My device oneplus 8t suddenly has pink vertical line even though there is no any damage done from my side clearly its oneplus software issue, when visited service centre folks simply said replace screen with 14000 with 3 month warranty after testing why shold customer pay for your faulty doings ? alot of customers are facing same issue after not doing anything...
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S
sara0123
Jun 27, 2022
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Mobile: OnePlus Nord

I bought my Oneplus Nord mobile in August 2020. On June 2022, my phone randomly switched off while using gallery. When i tried to switch on, it displayed "QUALCOMM CRASHDUMP MODE". I took my phone to Oneplus service centre in CP, Delhi. They could not give me any genuine reason for this to happen but the only wY out they suggested was to get my mother board changed, whose cost was 26, 000 which is more than market value of the phone at present...
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R
rushabh17
from Pune, Maharashtra
Jun 27, 2022
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Service issue of

Hello Sir/Mam, I bought a OnePlus 8 device.
It has network issues from the very first day. I was told by a notification from the phone that the issue is a software issue and it will get resolved in the next software update. But it didn't get resolved.
I gave the phone to the service center for repair.
They gave the phone back after changing the motherboard and told me that the issue is resolved.
Then after that...
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O
Omi_5577
Jun 23, 2022
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Nord Ce2 5g

Case Id:[protected]
By going with oneplus good reputation and good reviews about the brand I decided to purchase the newly launched model Oneplus Nord CE2 5G in March-2022. I didn’t know that this would turn out to be a nightmare for me.
The problems started just after one month and I started having difficulty in making and receiving calls (The most basic feature of a cell phone). The ongoing call would blank (stopped...
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V
vinnu vinni
Jun 20, 2022
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Insurance plan not activated

I have purchased Accidental Damage Protection Plan for my Mobile one plus 10R 5g on May 28th but till now not received any kind of activation code and its been 20days waiting for the response and i have experienced very worst response from your end and my mobile got physically damaged but now service center is also not responding so find the attach case id .

Insurance ticket id[protected]...
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A
akash felix
Jun 20, 2022
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Product issue

Hi ! OnePlus I'm very much worried about you because of your work .
Because I bought OnePlus nord Mobile before 1 year when it was launched .
Their was a huge hike for this and I'm also so much excited to buy this .
The query for me this Mobile cost around 30k
I'm very disappointed after buying this
I have a Problem on this OnePlus display that was a "purple tint" spreading in my display i thought 🤔br...
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S
Sunil Vhanmane
Jun 19, 2022
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Ritarn

Address: Dehu gaun gadha mandir
Website: Dehu

Working is not and tha battery not support my Odar reatarn please and my manny please retarn...
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U
Uday Gamini
from Rajahmundry, Andhra Pradesh
Jun 17, 2022
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One Plus 9R - Recurring and Multiple software issues

I bought my One Plus 9R mobile on 29.12.2021 and it is within warranty.

From the First Month itself I started having multiple issues with my mobile. Authorised One plus service centre team updated my mobile's software multiple times. Still issues are recurring and they are in multiple. Whenever I approach Service Centre, they ask to call Customer Service Call Centre, Whenever I call Customer Service Call centre they ask me...
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C
Chaitanyac
from Guntur, Andhra Pradesh
Jun 10, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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OnePlus 8T - Faulty Motherboard

I purchased OnePlus 8T in Feb'2021 through Amazon. Recently the phone just switched off while I was about to call someone. I reported the issue at the nearest Oneplus service center in Brodipet, Guntur on 6 Jun 2022. I understand that the motherboard is dead and since the product is out of warranty, the new motherboard replacement cost is almost equal to a new Oneplus 8T mobile.

I feel cheated by the company due to the poor...
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P
prakash.parmar
Jun 9, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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OnePlus India Refund not initiated from 10 days

Hello,
I ordered a OnePlus 10R Mobile phone and made payment by Credit Card and it is not delivered to me on 27th May 2022 because delivery person of BLUEDART told me that your device not acceptable for exchange.
After it, OnePlus Cancelled my order and it returned to OnePlus Warehouse on 31st May 2022 but OnePlus India didn't initiated my refund so far.

I called more than 5 times to OnePlus Support but they...
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L
Lokesh.Sharma
from Sikandra Rao, Uttar Pradesh
Jun 8, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
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Refund not initiated from 9 days

Address: Hathras, Uttar Pradesh

Hello,
I ordered a OnePlus 10R Mobile phone and made payment by Credit Card and it is not delivered to me on 27th May 2022 because delivery person of BLUEDART told me that your device not acceptable for exchange.
After it, OnePlus Cancelled my order and it returned to OnePlus Warehouse on 30th May 2022 but OnePlus India didn't initiated my refund so far.

I called more than 5 times to OnePlus Support but they...
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R
Ravi.Ranjan.kumar
from Gaya, Bihar
Jun 3, 2022
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Having problem in my One plus Y series TV display.

Address: Vill+po- Ahiyapur,ps-konch,Dist- Gaya,Bihar,824207

I purchased my one plus tv last year July 2021. From last 3-months before my tv display side corner having red light.I register a complaint in customer care but no one can attend .after complaining the mail came that service engineer attended but no-one came to attend that. I'm feeling so worried that may be I done mistake to buy one plus TV .
So right now I file a complaint and want my TV replacement....
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T
Tina Treesius
Jun 3, 2022
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Oneplus buds Z

I bought the product one year back and send it for repair on 30th april 2022 via OnePlus care app, still under warranty. They picked up from my house and showed it was delivered to service centre after 2 days. After a few days, I got a call from [protected], stating they're from the service centre, they can't do the repair as the production of this item has stopped and they will refund my money. They also asked me to send my bank account...
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A
Amarnath Chaudhari
Jun 2, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Camera, battery, charging, heating

I have update my Nord to os 12 but many problems have getting like most important decrease camera quality, not showing charging animation antil full charge and increase battery consumption, heating problem, time showing change like hours, minutes, seconds also in status bar please solved this problem quickly.....
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D
Dinesh rawat86
from Hodal, Haryana
Jun 2, 2022
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Oneplus Nord 2 phone

I came back from Srinagar and here temperature changes and when I take out my phone a problem is started in my screen called flickering and In this my phone's screen turns fully black during operation .It is under warranty and service centre denied to fix the problem as they said it have slight moisture and even haven't tell the truth and just refused to take phone and resolve my problem I havent contacted my phone with any liquid...
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A
aman. safety
Jun 2, 2022
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Oneplus bluetooth

Address: Zuari cement Ltd. Yerraguntala dist- kadapa andhra pradesh 516309

Voice not clear, and sound defective...
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G
Gulzarahmadsaify
from Dehra Dun, Uttarakhand
Jun 2, 2022
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Mobiles

Address: Saket, New Delhi

Dear Concern,

I am writing this mail because I am very disappointed with the customer service of your OnePlus (Saket).

Your engineers are disobeying the company's 15 days exchange policy (DOA).

I, Gulzar Ahmad purchased first time your OnePlus Nord 2 5g on 13th may 2022 from Amazone.
Before Oneplus I used Vivo mobiles but I decided to change and purchased Oneplus.

After 10...
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R
rajsaraswat51
from Jodhpur, Rajasthan
May 31, 2022
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Mobile screen related

Address: Adarsh nagar banar road jodhpur

One plus Nord mobile half screen black and purple automatically, without broken or fall mobile,
Service centre demand inr 10500 money for repairing,
Why I pay money,
When not my mistake
Problem in product
Then repair responsible only one plus compny...
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