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OnePlus India Complaints & Reviews

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Updated: Jan 27, 2025

Complaints 1178

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38

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1140

Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

OnePlus Bud Pro (Battery Drainage Issue)

Green lines on my Oneplus 9R Phone screen due to Software update

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OnePlus Buds repair

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Order canceled by deliver partner no refund given

OnePlus India reviews & complaints page 25

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I bought the OnePlus Buds in 2020 despite issues from friends regarding it's build quality and durability. Now the right bud has stopped functioning and when I went to the service center, they said that since the product is out of warranty, they won't do anything. I called the customer service helpline (on 28/01/2022) and the representative also told me that since the product is out of warranty, which is only one year, they won't do anything...

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Address: Near SBI BANK, Sarai prayag

Right buds have more volume and heft bud have low volume...

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Address: Chennai.

Dear Sir,

I am Zabira, i bought one plus TV and i played TV with my brand new sound bar but it is disturbing a lot. I can not hear songs also. And i connected differennt sound bar also by using BT but i got same result.

So i made a complaint against it, and service personal visited my home and informed mother board is a problem we can change TV. Then later week another service personal came and informed there...

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I have issued for a repair service for my one plus 43 inch hd android TV and a part was meant to be replaced but it's been almost 3 months and there has been no action from them . Whenever I call them they are telling me to wait for a few more days and now it has been 3 months since I registered the complaint. I believe that you will take the necessary action as soon as possible....

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I have raised the complaint for my oneplus Y1 43 tv on Nov 7, 2020, till now no one has visited my home to rectify the issue. I have called multiple time in 3 months only information they are saying we have escalated the issue.
Its almost 3 months my parents struggling without tv in this pandemic situation.
Need compensation and replacement of TV.

Complaint No# [protected]
Complaint Raise Date 7/11/2021...

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Address: 1st floor SV colony congress road tilakwadi belgaum 590006

Dear Sir / Madam,

I am writing to you to raise an issue about: Mobile Phones & Accessories

The issue that I have experienced was: TV screen issue before 1 year only...i am.complaining from last 2 months...no option available in portal for TV service request, only reflecting mobile and accesories, how can we raise complaints online?? We dont have time to waste on doing follow ups, doing calls ans ect, after many...

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Address: Arun Excello compact Homes Narmada, Door no-1116,1st floor, Block A,Singaperumal koil, Walajabad Road, Thellimedu, Chengalpattu, Chennai - 603204

When I m connecting earbuds each other than power is not getting off.....

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Hi,

We have purchased OnePlus TV 7th Jan 2021 in Amazon. It's not working form 25Nov2021. We have raised issue many times with OnePlus support team and Amazon. From the 25thNov2021 every week we are doing followup and every time support team is tell with in 5 to 7 working days engineer will come and issues will get resolved. But nobody called me and I don't know what is the status. Finally I need to know the issue will get...

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I bought one plus triggers for my one plus 9 device from one plus store app. They had sensitivity issues at the beginning so I contacted nearest (60kms from my place) service center for which I got a replacement. But now the replaced product is also showing same problems. I cannot visit service center every week for this product.

I no longer want this product please refund the amount for this product. It's useless....

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Address: India

I have raised a Service request for One plus TV 55” Q1 repair services by raising SO [protected] & [protected] on 21st December 2021 and 24th December 2021 respectively. But till date no technician visited the site....

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Address: Ramagundam, Telangana

I have raised a Service request for One plus TV 55” Q1 repair services by raising SO [protected] & [protected] on 21st December 2021 and 24th December 2021 respectively. But till date no technician visited the site.

Regards
Balasubrahmanyam...

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Address: 16, Chinna Otta Street, Santhanapuram, Varaganier, Trichy 620008

I bought a Oneplus by trusting the brand and spend above Rs.40000. But after 10days o[censored]sage it does not working and hangs on TV remote connection page (Refer Snaps).

TV remote is working fine and I able to control volumes / switch off the tv. But TV does not goes to the next step and hangs on the page as attached.

I have called to the One plus service centre also. But there is no response from your end. And...

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Been a month since we lodged a complaint with Oneplus regarding display issue. Till now haven't received a single call from the customer care. Earlier it had 2 big lines white and black.. Now the display is completely gone.. Just white or black screen. such pathetic service till now not a single call...

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Address: Hyderabad

I have decided to make this public. I have logged a complaint regarding my Q! TV on Nov 30, where my TV screen got damaged. Since the TV is not covered under warranty, I have agreed to pay for the part. The engineer (who supposed to be a local third party) initially told me that I have to pay for the spare, which is around Rs. 40, 000/- towards the spares and the payment has to be done to the vendor not to the Oneplus. This was not agreed...

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Hi Team, my protection plan is not activated.
Order number: M[protected]
Escalation number:[protected]

Regards,
Vishal.
[protected]...

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Address: business.india@oneplus.com +91 80 0852 2008 Flat # 7 & 10, Upper Ground Floor, Devika Tower, Nehru Place New Delhi India 110019

I made a purchase of OnePlus TV 55 inch-4K-QLED TV 55Q1 on 1st Jan 2022 from OnePlus website (https://www.oneplus.in), The product got delivered on 5th Jan 2022 (The box was sealed), I called OnePlus support to raise installation request after that the Installation Engg. From OnePlus Mr. Om Prakash (his contact no. [protected]) visited our place on 6th Jan 2022 and when he opened the seal of the box the TV screen was having crack on it for...

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Address: surat gujarat

I but phone form one plus official store and got on 28 December 2021. with mobile did not got hard copy of invoice so for that try to get from one plus customer care with chat and with email. its been 11 days from purchase till date did not got my invoice and every time they promise that give some time....

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Address: Makki masjid, MADANPUR KHADAR PHASE-3 New Delhi 110076

Hello There

I bought this phone 3 months back which was blasted automatically while on call. I was talking on phone. The phone suddenly got hot and then a spark came out of the phone. I threw it on the floor where it got blasted into pieces And when we went to the service center with our phone, we were told that you have broken this phone.

Please solve my problem as soon as possible.

Name Aadil...

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From couple of early days my wireless bluetooth z neck band is not working properly..so I request you to replace with good ones....

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Address: Durga Prasad behind vivekananda high school kodibag, Karwar

Order number:M[protected]

Got defective piece, on the second day itself the phone strated giving me heating issue.the other person can't hear me on call. The face Id is not working and today my contacts have dissapeared if I cantact the company's customer support they ask me to send the product for repair I did not pay so much to get the defective product.i asked for replacement and they say replacement should be within...

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