OYO Rooms Complaints &amp; Reviews

I have booked oyo and the booking was confirmed after payment. I have taken cab and approached the oyo, however they asked me to pay extra. The same was conveyed to the oyo support team, but they asked me to pay the extra amount or they replace my room, however I need to book a cab again and waste my money.they made me waot outside the hotel for more than 30mintues and disconnected my cal with no response. So i called oyo service agent to...

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Partially reserved a room in ab7 residency via oyo and to make the reservation fully oyo asked me to pay half or full price of the room so I decided to pay half price and I did it using google pay, money got deducted from me and credited to oyo rooms business account in Gpay but after doing the payment the oyo website is showing payment not verified...

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Address: Sankarpur uppersahi near Shiva temple Cuttack Odisha

Website: www.oyohotels.com

Hi Team,

This is Swagatika Rout here.

I have booked POP 89238 Jashoda Bhawan on 5th Feb 2023 for 21st Feb to 22nd Feb. Payment is done for 531rs but nothing is reflecting in my bookings in OYO application. Not received any booking ID. I have the payment screenshot. Will attach the same.

I have already called you guys several times, everytime the call is getting disconnected.

Kindly...

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I posted a review for my booking W8SS4253 on 12 feb.
By mistake i uploaded some of my personal picture, so please remove this review as soon as possible.
The review is posted by name nilesh for flagship 75893 hotel maharaja gold....

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I posted a review on 12 feb for my booking W8SS5243.
Under hotel 75893 hotel maharaja gold
I want oyo to remove this review as it contains some of my personal picture
Please delete this review as soon as possible.
This review is posted by name nilesh....

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Address: DP Block, Sector V, Bidhannagar, West Bengal 700091

I made a booking on 3rd Oct 2022 with Booking id - KMH04242 & made a payment of rs 238 through Paytm, but due to the room not being available from the hotel side booking was canceled by the customer support team & I was told that refund will be initiated, but till now I didn't get any refund & also not able to connect to refund desk, also the customer support team cut the calls every time....

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Address: Gurgaon , Haryana

I have booked a room at Oyo on 18th of January 2023 at V R residency, Bangalore and when I went to the hotel the hotel owner said they are not taking any room booking online and they refused to give me a room .I cancelled the booking immediately as per the cancellation policy and refund status was showing SUCCESSFUL . I have not received the refund yet and I have tried contacting the customer care of Oyo many times but they all will say to...

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I booked a hotel room with oyo application but I cancelled it due to some reason, so it said i will receive my refund after cancellation within 7 to 14 days but i didn't received my refund. I tried to connect a few times with the customer care support but they saying refund is initiated so please help me
here is the booking id NYJH1543 and refund amount was 506 INR please help me...

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Oyo rooms situated at Sai Lane, new Colony, adjoining Lady Fatima School has an illegal backside door entrance from within the residential society they causes inconvenience to the residents while commuting and otherwise as well on a daily basis....

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I am writing in reference to booking i'd : EIJI0069. I was told to pay before by the hotel but I was denied check in in the night. I suffered severe loss because of this...compensate me with 20000 INR or legal proceedings will be initiated for misguidance...

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I have booked hotel through calling to oyo customer center. All the process is completed. Payment is also paid. But after 6 hour I received a mail, that your booking is cancelled. I shocked. Then again call to oyo customer center ([protected]). They says I can't help in this issue. And there is no refund.
My money is gone, and not getting any hotel... this type of fraud is doing oyo.
Please keep distance...

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Address: Mumbai

Website: Oyo.com

I have booked a hotel room with OYO BY booking I'D VR488925 at hotel alfa grand on 21st Jan 2023.
I had payed of 1807 rs to OYO app via UPI and the hotel manager denied check in and told that he will not accept booking from OYO.
OYO executive has raised a refund but it is not credited in my account till date.

Everytime I call their helpline No they put me on hold or cut my call.

Kindly help to...

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Booking id: CMU21046

I booked my stay from 24th december to 26th december, 2022 on 28th november 2022 and paid for my booking Ra. 594.
i contacted the owner of the hotel via oyo's customer care number that redirected me to the owner and got confirmation that i can come, my booking is confirmed.
but on 24th december, even before i reach the hotel, my booking was cancelled.
upon checking with oyo customer...

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Address: Puri jaganath orrisa

Website: Oyo

Had booked oyo rooms by paying a deposit of rs 5471 for my stay at Puri Orrisa from 21 jan to 25 Jan 23 which abruptly cancelled without informing. My booking id JVDG3579.
Was put into difficulties by allotting a dirty place which had no lift. A third floor clumsy was alloted which had no maintenance full of pan stains n garbage. No one was.there to guide us. The oyo reps never attended the calls. Several mails were.sent. request u...

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Address: 3rd Floor, Orchid Centre, Sector 53, Golf Course Road, Gurugra

After couple of months follow-ups as well nothing refunded.

OYO agents/escalation teams are just doing false promises. they want to just steal the customer money without providing anything. shame on them.

I have booked OYO rooms on 11/12/2022. I observed rooms were mismatched with what they displayed when I booked, and they are in worst condition. So I denied to check-in and informed customer care immediately....

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On[protected] i was booked a room through oyo paid in advance via app but on that time room was not available i reached oyo customer service they said that refund money within 14 days they raised ticket Ticket ID: [protected] and my
Booking ID: IFQW4353 still now I didn’t recieved any amount through oyo please refund my money back amount : 860.96 Rs/-...

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Website: Oyo App

I had booked a classic room in Townhouse Oak SRK White Inn in bangalore for 9th February 2023 at 10:58 am. It costed me 1042 rupees after applying Federal Bank Credit Card offer. After payment was successfully completed and money was debited from bank, app showed your booking is on hold..and pay remaining 169 rupees..but total was already paid..i didnt know what was that for and I paid that as well..still it showed booking is on hold..pay...

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I made a payment for Hotel booked via OYO on 10/07/2022. The payment done was Rs. 2163. Booking ID : B3DE9128

The hotel denied me entry and I was asked to cancel it. OYO agreed to cancel it and also offered full refund

But the money still hasn't been refunded yet. It's been more than 6-7 months and the money is still not returned. The website shows refund is still on the way

I called the customer...

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4 Comments

Hello team,
I have booked a room through Oyo with booking id of J06X4630 at Pune Bhekari nagar on 19th Jan and I paid booking amount of Rs 845 through UPI.
My booking was from 21st Jan to 23rd Jan. I have cancelled the same booking on 20th Jan night towards 8pm. But still I have not received any refund rather than 166 Oyo money. I opted for refund in my UPI id and I want complete refund as per company norms in my UPI. Please...

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