OYO Rooms Complaints &amp; Reviews

I have booked a hotel on 4th Feb 2023 from Oyo bookingDesk using their offical helpline number. They booked a different hotel for me for which they have given me a link for payment and I paid Rs.849. When I complaint about the wrong hotel, they have initiated the refund of Rs.849 on 4th Feb 2023 itself and told me that the refund will reflect in 7-14 days.

I have contacted them again on 11 Feb as there was no refund. So, they...

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I had booked a room with OYO for my stay in Bangalore for 3 nights from 13 Jan to 16 Jan 2023 and paid the full amount online. After staying for 1 night decided to cancel the room. I was told that out of 2 unused days, 1 days will be forfeited and 1 day's rent of Rs.1652 will be refunded to me. My refund for this 1 day is pending even after several email escalations and phone calls. Every time the team promise to refund the amount and it...

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I booked a hotel named the premium villa located at kailash colony, delhi and payed the full amount for the same ie 699. When i went to hotel the reception told me their is no booking on my name in their server.
Then I called oyo customer support first they said they are processing my booking and for half an hour i waited but it was still not showing in the hotel's server then i called them again now they told me that they are cancelling...

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Website: https//www.oyorooms.com

When you search in Google for hotels in various cities in India, the first site you will get is OyoRooms. They present themselves very professional online and even their call centre. However all that changes when you select a booking and make a payment online.

I made a booking through OyoRooms for Rs1234 via credit card on 3 March 2023 for 3 nights at Oyo Hungers Hotel in Kandari, Gujarat from 6-9 March ( 1st photo below is...

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Please refund Rs. 621 asap, our Mail id:- prashantbs.[protected]@gmail.com & register contact no. :- [protected]...

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I had booked a room on 16 Feb 2023 in mid night, hotel man denied giving room, so want refund, call many times to OYO rooms, no one responded, please provide me refund at earliest.
booking Id - M1FP6042...

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I had booked one room in Nashik with OYO hotels in mid night at 17 feb 2023, but hotel denied giving an room, in the mid night around 3am I was on road with family, very bad service and connecting so many times to OYO, executives keep the call on hold and no refund provided, it has been 100 times I called for refund and yet no refund I got.
I request to provide me refund at earliest...

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Address: Nandhilath Parambil (H) , Chentrappinni PO, Thrissur district, Kerala, 680687, Mob: 8714221158

I have booked a room in Hotel crown tower, West Saravanampati, Sathy Road, Coimbatore, 641035 through oyo app by making advance payment of Rs: 523 through phone pay on 09.03.2023 for staying at the hotel the same night .
But the hotel management cancelled our booking without informing us in advance and asked us to get the refund form oyo.
Then i called oyo customer care and the oyo representative promised me that he will arrange...

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Address: 115-phase-1, Urban Estate

Website: oyorooms.com

A Classic AC room was booked in the name of NITIN MULLICK on OYO rooms with OYO Orchid Villa, Bhubaneshwar. Since 8th March till 13th March (booking ID-KU4D1658, BNXB9172, P9S80159, VZUF5129, LTI09456, LGI39072), total amount charged by the oyorooms was 4186. But no AC was provided and oyorooms offered 50% for 2 days in money wallet instead of refund. Or they asked to move to another location with the luggage and conveyance to be born by...

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I had booked 2 rooms for a family of 5 people in Hotel Silicon, Srinagar on 10th March, 2023 through OYO for 5-7th April. Booking done amount paid through UPI to Oyo ₹2773. After booking done, I received call from hotel manager telling that they are not taking any bookings through OYO now, and asked me to cancel the booking. I called the customer service number for cancellation. They told me they have applied for cancellation and it’s...

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I booked a room in hotel orient flagship 73965 on 11th march through oyo app. I paid booking amount through app but when I reached hotel, they told me that booking is invalid and if I want to checkin I will have to pay extra tariff charges which is not mentioned anywhere in the oyo. As I had no other option, I had to pay extra charges i.e. 633₹ apart from 367₹ which I paid while booking, so total bill was summed up to 1000. They also...

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Website: www.oyorooms.com

I have bought oyo wizard gold membership. For payment i opted for gpay. My payment was successfull. But in oyo app its still showing pending. I don't know what's the issue. But money has been deducted from my account. I have payment receipt also of transaction done through gpay.

I am getting no replies on email
and the customer executive keeps cancelling the call after listening to the problem...

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Address: OYO townhouse

I have stayed at super oyo townhouse 135 Gandhi hall indore from 20th to 25th of feb 2023 under bookingID:[protected].

I have booked it on app and on multiple calls with hotel and oyo customer care i am not provided with the invoice. The customer care kept me waited for hours on phone with no resolution.

Its disgusting to keep on trying as i have to submit it to my office for reimbursement....

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I booked a hotel on (14 feb 2023) {BOOKING ID : EQ534362} the hotel denied checkin after that i asked the oyo executive to initiate a refund they told me to wait for 7-14 days after 14 days i called oyo they told me to wait again for 24-48 hours after that i called them after 48 hours and they adain told me to wait for 48 hours and this continued for a week till 10th march 2023 the day i am reporting this complaint against oyo. I request...

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Oyo is not refunding my money . It’s been almost 20 days since I’ve received the mail about refund from them...

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Address: Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka, https://indiapl.c

Website: www.oyorooms.com

Hi Team,

My name is Deepak Vardaraj and I am a very old customer of OYO.

Recently I booked 4 rooms for 8 guests as it was for the guests attending my wedding ceremony, My Booking ID is Q5YU0199. The booking was prepaid and I paid with my debit card.

I called the hotel and the receptionist who received the call confirmed the booking. Later when the guests reached the hotel, they were denied to...

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Hi I booked a hotel with OYO rooms for March 3rd and 4th for myself and my father. When I reached the hotel at 11pm at night the Hotel did not even have a board and it was not a hotel but a mansion built for bachelors that reeked of alcohol and smoke. And on top of that the person in the reception said "OYO has overbooked the hotel pls deal with OYO we have no part in it" And I had to put myself out there at 11pm at a place that clearly was...

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Address: tulsa

It's such a pain dealing with these people at oyo and their numbers are all international numbers and they've made me wait weeks so far for a refund on booking one room for one night when an oyo refused my id for checking at one oyo but anther different oyo down the road accepted it the next day. I believe the teller knew this would be a hassle and did this on purpose to rip me off and I've sent pictures of my ID and several emails and have...

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I had done a booking for room with amount of 1089 at silver key bhumi world. Once I had completed booking and payment.
The app started showing me another 409 pending amount which was not shown before booking...

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