OYO Rooms Complaints &amp; Reviews

Last week we booked oyo hotel and stayed their for 4 nights.
But they are not providing it and we need that to submit to our company.
JRZ35345
SXMN4200
WR535058
These are booking ID....

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Address: hyderabad

Hello,

i have booked a room in OYO suncity vijayawada for 2 days i.e., 20/01/2024 to 22/01/2024, i made the payment of 1271/- through online ref#[protected].
without my approval OYO team shifted my hotel from suncity to Adiya grand, I called the OYO customer care team, no one is responding for this,
I spoke to santosh verma, tasleen, manisha, juhi, srikanth verma and many many more. they are do not take any...

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Address: Gurugram, Haryana, India

Website: www.oyorooms.com

Hello Sir,

This month on 2nd of Jan I booked one Hotel in BBSR from OYO.
They Charged me Online first and then did again offline while doing checkin in Hotel. Since I reached Hotel a bit late around 8pm I was not in a condition that time to check with anyone as I Was too tired and had to pay offline since they didn't allow checkin without paying.

Since then I tried multiple time to reach Oyo customer...

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Address: Bhumiraj Hermitage

I had booked a room for my uncle and it was really very pathetic and no good service provided as i had booked for Check-in Tue, Dec 19, 2023 Checkout Sat, Dec 23, 2023,
Super OYO 75954 Neelkamal
27, Vn Purav Marg, Swastik Park, Chembur East, Mumbai. p=the amount full paid bt card 14419/- Booking details (ID: H88I6966).Since i talked to hotel people they were very rude to gesture anyone. my uncle left from the hotel and accomodate...

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4 Comments

Address: 325, Spaze I Park, Tower B, Sohna Road, Gurgaon,India 122002

Hi,
I had prior booked two rooms for the dates, 26th-29th Dec 2023 at Hotel Dream Palace, New Delhi. I have completed my booking before 4 months ago i.e. 8th of August 2023. For the room confirmation I have paid an advance as a partial amount i.e. Rs. 5038.38. On 23rd December 2023 I got call from Oyo customer care that the hotel I booked are under maintenance and we have shifted your hotel Dream palace to hotel city plaza. I have...

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Dear Sir i booked a room from oyo having booking id XFOF8352 on 4/1/24 my husband is a disabled person but when reached the hotel he refused our booking then we just take shelter in the hotel gate please give me justice...

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Subject: Complaint Regarding Denied Room Reservation at Hotel Collection O 3340 Ashirwad Regency, Near Bhopal railway station

Dear Sir/Madam,

I am writing to bring to your attention a concerning incident that occurred at above mentioned hotel.
I had a confirmed booking for a room from 5th Jan to 6th Jan, for which I paid an advance of 174 rupees, contributing to the total booking cost of over 700 rupees.br...

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OYO app is listed with many properties that includes fake properties and customer support receives the call and puts you on hold with no further response or update.

I made a booking and I cannot reach the property with the given phone number and alternate number provided was also a wrong number.

then OYO customer care suggested to cancel the booking as there was a technical glitch in OYO systems which resulted...

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I booked a guest room and I cancelled it within 15 mins due to change in plans .It shows free refund with full amount .Nothing showed up and I contacted customer care they got my Booking id and they told me to wait in the call for 10 mins, call came way far from 10 mins. I want my refund, please look on to it....

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Website: www.oyorooms.com

Recently Approx 18 Days Before When I Had Visited Kolkata, I Booked A Hotel From Oyo App
But After Going To Hotel They Denied The check-in.
So I Had Called The Customer Care Executive And I Told Him To Cancel The Booking Because The Hotel Manager Is Misbehaving With me And Not Allowing me to check in .
But after some time, the Hotel manager told me To Cancel the Booking, The Full Refund Will Automatically Come Within...

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Address: 9th Floor, Spaze Palazo,Sourthern Peripheral Road Sector-69, Gurugram

I booked a room on 7th Dec 2023 in the afternoon through their app, upon calling the hotel they said to cancel booking and don't do any payments as it will be not considered as valid booking and I cancelled that booking and made no further booking from the app. I called on their customer support automated call to cancel my booking (as it is the only way to cancel booking) and they just gave a automated message on call " thank you so much...

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I had booked Hotel Blue Berry from Oyo room for 01-Jan-2024, whose booking id is as follows, V35Z8078. After booking confirmation, when I went to check in the hotel, the hotel staff refused to give me the room. More Demanded money, and even said that our hotel will be run as per our rules and not as per OYO's rules, after that I had also talked about OYO customer care and hotel staff on conference call, but the hotel staff was adamant on...

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I booked room by using Oyo app ..and transaction got success but booking details not showing in app .and I didn't get any response from ayo customer service .

Txn ref no : T2312281818201326293797

Mobile no :[protected]...

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On December 22, 2023, I booked OYO Flagship
Darshan Hotel &
Restaurant
Hotel Keyur, Manibhadra
Enclave Plot No 1,
Manibhadra Enclave Opp
Rajasthan Hospital,
Shahibaug, Ahmedabad,
380009 Booking ID - EXLE0601

After reaching Ahmedabad on December 23, 2023, My first call was for property manager at 7:53 He said he cannot confirm if I have booking . Then I called Oyo at...

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I have tried to book a hotel on oyo's application, the payment was successful, as it was clearly shown on the payment gateway. When it took me back to the booking section in oyos app, its not showing
My money has been debited . I have contacted their so called customer service, using this number . And when i told them my issue, they keep asking me for my booking id. When i explain what happend, they say that they would speak to their...

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I am absolutely furious and frustrated with the horrendous experience I've had with OYO. I booked a hotel with them, and they canceled my reservation right before the check-in time. When I complained and requested a refund, they callously mentioned that the booking was non-refundable, despite the cancellation being initiated from their end.

To make matters worse, they attributed the cancellation to a supposed technical issue...

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Hi!
Greetings of the day!

i have booked the oyo rooms from date 25th December 2023 to 28th December 2023
I made the prepaid booking in the "oyo hotel collection o pearls inn near phoenix market City mall, kalyani nagar, Pune".I made a payment of the amount Rs.3591/-.
After the booking made i called the hotel reception on 23 dec 2023 before arrival then they denied for the checkin that i will not give the...

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I have experienced an issue while check-in that the hotel demanded extra charge to me and the rooms were dirty and washroom is too small, different from what we see on the app.
I have raised complaint on Oyo several times and even talked to their employee for several hours but they are refusing to initiate my refund which is ₹3591.
My booking I'd is XNNY8888...

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My Booking Id: SBEV5335 - Don't book the rooms in Oyo
Check in was denied, Payment of Rs 2826 made to oyo is not refunded,
Customer Service disconnect the call no response
Fraud Fraud Fraud Company Cheating on Loyal Customers
Spoke to OYO Area Manager and he agreed this company is a fraud and will cheat on public money...

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