OYO Rooms Complaints & Reviews

I booked room in Oyo app by calling Oyo that guy said he has room available for the date I asked and told me it will cost 6300 but i[censored] pay now through gpay it will be Rs.5652 so I said ok then send a request to my gpay I paid amount deducted from my account and gpay shows payment successful but that guy Said I lying i didn't pay and ask me to pay again that he will send request but denied.
Then I called my bank they said payment done...

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I attached screenshots of oyo where they agreed to pay refund now they are not providing refund...

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I booked hotel on 18 may 2023 through booking.con. Payment linked provided by oyo & I paid through it but checkin time property owner told me that your booking is cancelled.Then I stayed there by paying another money.I reported issued immediately & I got assistance from oyo side that they agreed to give refund amount but after 14 days I didn’t receive any refund amount then I called once again to oyo customer care they told me that we are...

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I booked three bookings from my oyo accounts.. in August 16, 2022

Booking id:- H0R50713
Amt should be refunded - 521

Booking id:- CI5N0556
Amt should be refunded - 899

After trying almost thousand times to their customer care, they always tell "Please hold for 5 mins, we are giving your money back". Then put the line on hold and after 10 minutes it disconnects automatically,
br...

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Website: oyohotels.com

My booking ID is ALEP1718. I have booked a room in kajiranga nation park by OYO in December 2022 . The property owner refused to accept the booking through OYO and I cancelled my booking after talking to OYO'S costomer service centre. But till now I don't receive my money back into my account. Please resolve the issue....

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I booked a room from the Oyo app on 8th June 2023. The payment was completed but after the completion of the price, the app was still showing the amount is pending. I tried to reach customer care, but they ghosted me without any solution. They in fact generated the booking id also which is INY76494. Now I can not cancel or go to the hotel. I want my refund....

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I booked room in capital o hotel soni inn on 3rd june through oyo app. My booking ID is BYLF8448. But at checkin property manager told that he cannot give room at such low price and they are not even able to give refund as I have already paid on oyo app. They said that they dont received money from oyo you can contact customer care. I tried to contact customer care but was unable to reach. I had to book another hotel as already previously...

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My booking ID is PL7M0858, in Prayagraj. Post 3 days of checkout when I went for payment receipt generation it was just ₹80 in the receipt whereas I made a payment of ₹2469. On continuously calling the help desk and asking for the receipt, they either put me on hold or disconnected the call. Till date haven’t received the proper receipt. I don’t know how the company is still going on such bad mismanagement. Shame!...

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I had booked OYO rooms through customer care... after booking confirmation and advance payment.. Hotel persons asking extra money for the rooms.. this type of incidents are happening many times with me... it is my request to the government to banned this app... otherwise poor and illiterate persons will suffer more... Many patient were visiting their hotels... but response is getting worst day by day......

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Website: Oyorooms. com

Hi there! I have booked oyo room and paid the entire amount. But after arriving at hotel they informed there they do not have any booking. After that i had called oyo customer care. They tried to transfer my booking to another hotel but failed and said they can only refund the amount. Even after 15 days i have not got any refund. My booking id is IO7G1987. My SIG escalation Ticket ID: [protected]...

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Hello Team,

I have made a booking on 10th May 2023 and the money was deducted from my account but booking was not made. I contacted oyo customer service and they are denying for refund as booking id was not generated. Please help...

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Dear Sir/Madam,

I did not received the refund of my booking in my account.
I am chasing cusyomer care executive from last 7 days but did not get any solution from their side....

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I have booked a hotel room in Bengaluru and was given a reference ID as GUUS7430. Paid the 10% charges and they said they will send me booking confirmation whatsapp in 10 minutes. This was around 9:30 AM IST today (02/06/23).
No confirmation received. I have called helpline numbers 6 times and everytime they are looking on to it, keeping me on hold for 10+ minutes and then hang up the call.
This booking is for tomorrow. I...

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Hii
I have booked a room and paid also for the same but did not get confirmation on my reg mobile no. I have contacting for the same for a long time but suggested to wait. Today I also called to get confirmation regarding my booking but I was kept on hold for more than 10 minutes and not one was responding then I disconnected the call.
I am totally in dilemma regarding my booking. Please either cancel the booking and refund...

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Address: OYO 202 Jrjf Annex, Tagum

Booking ID Y28D4978, check-in refused for 8-11 March 2023 as Hotel was under renovation. Was told a refund of P2135 had been initiated.
On request I supplied banking details. After 3 months I am still waiting for the promised refund....

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I booked a oyo room with booking ID PY686921

I paid the whole amount in advance
When I went to the hotel collection o pearls inn they told that oyo doesn’t give them money and no booking has been done with number [protected]
When I called oyo helpline they were not ready to help me out...

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I booked 2 days hotel room from OYO and paid full amount (booking ID- GNZ48519). while check-in time I contacted OYO customer care, because hotel owner asked extra amount 1000 for 1 night. but unfortunately OYO customer care not picked call and I paid 1000 rupees for 1 day. After check-in OYO person picked call and not helped regarding extra amount taken. and hotel owner asked to check-out tomorrow evening (29/05/2023) else need to pay extra...

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Hello Maam/ Sir,

I would like to ask assistance for my refund of my paid reservation at Fuente Oro Business Suites.

I was not able to go to Cebu because of the typhoon Marwan.

Attached below is the confirmation receipt (via GCash/ECpay) that I paid in full for my reservation.

Hoping for your consideration.

Thank you.

-Joy...

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Address: 27, Sri Sri Sri Shivakumara Swamiji Rd, S M R Layout, Kereguddadahalli, Chikkabanavara, Bengaluru, Karnataka 560090

I recently booked 3 rooms in OYO Flagship Sree Lakshmi Comforts on 18.5.2023.I made a payment of rupees 1750/- for booking confirmation and my partial booking was done.When I went to the hotel for checking in, I was
denied check in and the hotel said me that the rooms were already sold out and Oyo did'nt inform me.I booked the rooms via Booking.com
I need my refund.I am mentioning required details below.
Name:Narean Prasathbr...

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Address: No 27 & 42, S M R Layout, Kereguddadahalli, Chikkabanavara, Bengaluru, Karnataka 560090

I recently booked OYO rooms in Bangalore on booking.com for 2 nights and I paid an amount of ₹1750/-.When I went to the room for check in, The hotel management said that the rooms were fully booked and they informed it to OYO, they have nothing to do with it .The hotel employee referred another hotel for me as I was with my family, The another room was worst .It was a bar hotel and the hotels were full of bottles.I immediately left that...

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OYO Rooms Complaints & Reviews

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Recently resolved complaints

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OYO Rooms reviews & complaints page 8

Paid booking not confirmed

Refund not provided after agreeing to pay refund

They did not provided after agreed to pay refund amount

Oyo is running a scam over India, I am suffering till now

Refund money is not added in my account till 6 month by OYO

Money deducted but room not booked from oyo

Refund for cancelled booking

Fake Tax Invoice

Very bad experience... worst app OYO

Even after 15 days of refund initiation I have not got any refund

Money deducted but no booking made

Refund not received against booking ID JO6K1395

Waiting for booking confirmation for last 4 hours - GUUS7430

Regarding room confirm action,Booking id_DVXW0882

Hotel refused check-in despite paid for booking

Oyo room cancellation

Cheating / Fraud

Refund Fuente Oro Business Suites

Hotel sold out after confirmed booking and refund not issued

Room Check in issue

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OYO Rooms Complaints & Reviews

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OYO Rooms reviews & complaints page 8

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