OYO Rooms Complaints & Reviews

Hi!
Greetings of the day!
i have booked the oyo rooms for date 4th feb2023 to 6th feb 2023, as per the discussion over the customer care sale agent over the call.
he suggested me to make the prepaid booking in the "oyo hotel blue sea near asalpha metro station, Ghatkopar metro station, Mumbai".As per the agent request/suggestion i made a payment of the said amount Rs.2336/-(approx .).
After the booking made i called...

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I had booked a hotel in Hyderabad and I was told to pay 10% amount of it in advance
Since, the customer care told me that I'll get a refund if I decide to cancel my booking, I proceeded to pay the 10% amount of the total amount
And now that I want to cancel my booking, the oyo app and the company is totally denying that any booking was done through my registered mobile number
I've been calling them since 5 hours but to...

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Website: oyorooms.com

I booked a hotel in Hyderabad and I had to pay 10% in advance.
They also mentioned that if I cancel my booking I'll get a refund on the 10% I paid, which is why, I proceeded to pay.
And now that I want to cancel my booking the company is denying that I have booked any hotel from my registered mobile number

Mobile Number: [protected]
OYO Booking ID: BJKA3957
Amount paid: 964...

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My Booking Id: SBEV5335 - Don't book the rooms in Oyo
Check in was denied, Payment of Rs 2826 made to oyo is not refunded,
Customer Service disconnect the call no response
Fraud Fraud Fraud Company Cheating on Loyal Customers...

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Address: 16th Cross Rd, Gopalappa Layout, Lakkasandra, Lakkasandra Extension, Wilson Garden, Bengaluru, Karnataka 560086

Dear Sir,

I paid an amount throuth agoda site through online. After that i went to the hotel with my wife in rain from long distance .He has taken my id cards taken a photo, what ever check in formalities has done.
Then again he is asking 1200 rupees extra. I refused to give money..
Finally not provided the room.
So many suffered and lose their money and time because of these type of fradulated hotels....

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Address: St. Louis, Missouri

We stayed in the downtown St Louis Oyo hotel this past weekend, November 10th thru Nov. 12th. The hotel is in serious need of complete remodeling and new lighting. The carpet is stained and wallpaper is old and peeling off the walls. Additionally, the parking garage is horrible with huge support columns and limited space to drive around them. Our garage key did not function and one time the car in front o[censored]s could not get out and we had...

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Casually, I searched for my name Sai Rakindi in google. I was shocked to my review in oyo site. I'm not sure who added a review on my name and mostly one of my friends who went to Mysore trip and when I logged in my account, I see there is a review added on my name for Mysore accommodation. I tried deleting or raising a request to delete that review.

I request you to get it deleted as it is misusing my privacy....

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Address: pune

Website: Oyo App

I was trying to book a room through oyo app.
I tried to avail pay now option to pay the hotel right away through UPI.

After payment through phonepay, I checked that my booking was not confirmed. But my money was deducted.

Please resolve the issue and refund me the amount...

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Address: 1625 e main street

‎22 hours ago‎
‎I’m gonna start with the ONLY good thing I have to say about this establishment and it’s staff.
Michael and Kristi are EXCELLENT !!! They in my opinion are way to good for this substandard low quality business!
I rented for two nights, I HAD NO HOT WATER FOR THE TWO DAYS I STAYED!!! On a room I paid money to be in. 😡😡😡😡😡
When I came back on my second night and went to the...

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Address: 7th Floor, Icon 351, Opposite to Gundavali metro station, Andheri (E)

I landed in Delhi on Friday morning and when I was searching for hotels oyo executive called me and asked me to book a hotel on my behalf, I told her that I wanted early check-in. regarding this, she talked to the hotel staff and she told me that I've talked to hotel management and they will give you a room but before that, you will pay us online so we can confirm your booking.
Upon this, I paid them via Gpay and they sent me a booking...

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I booked two Rooms in OYO townhouse located in Townhouse 1049 Super Two Premium, Plot No 157 Krishna Nagar Colony Pahadia, Varanasi. When I checked into the hotel, I was provided only one room stating that we don't have two rooms available right now. You can go around and once you come back in the evening, we will provide two rooms. When we returned, we were provided two and to my surprise they were both found in poor conditions like they...

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I've booked an oyo room around 2:00 am named as townhouse 587 sector 19.
I've talked to an executive of the OYO who told me to do the payment of 187rs which was a token money and I've told to do the full payment when I check out from the hotel and then someone will come outside to provide us the keys. I booked the room while I was present outside the hotel, and no one has came outside neither the manager nor any staff. I waited and...

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I had booked Oyo rooms @ Oyo Red Velvet, Bangalore (Landmark: Naveen Kala Showroom, Marathahalli Bridge, Opposite to GRT Jewellery) on[protected]. In the afternoon of the same day I was informed that the room confirmation is intact. At evening, just sometime before I was about to check-in, I got a message stating that the room has been cancelled due to some reasons. My booking ID: REUQ9374.
I was informed that the refund for the same...

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2 Comments

Address: Dombivli

Hello our paid booking order was cancelled by Oyo hotel at their end.Oyo assured me that we will get refunded 100% amount with in 7 days .But the refund status has been getting failed multiple times. Customer care just keeps up in hold and disconnect our call.
Please look into this at your end.
Booking id-P4EU3197...

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I made a hotel booking through OYO and made entire payment which was inclusive of GST tax. When asked for gst invoice, they aksed me about my GST details but being a student having no company, I don't have any GSTIN number and when I tried to explain this to them all they told me was that they won't provide me GST invoice in that case.
I clarified this with CBIC helpline and they explained that any supplier charging GST from customer...

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Address: 158 MANGAL PARK SOC. DEESA

My booking id is q3vg6871, 2 room, 6 person, dt. 01. 10. 2023 in bhopal (m.P.) online payment rs. 1091
we are get message & link from oyo app. Then we are going to location address but do not available hotel in the address.
I complain four and five times on mob. No.[protected]. But didnot give proper answer and did not get refund rs.1091.So pls do something about and get refund in shortly time.

From ; bhupatbhai...

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Website: www.oyohotels.com

Hi,

On Oct 12th, I paid an amount of 4, 805 for OYO rooms. First I selected a hotel and applied an offer where the offer is only applicable if the payment is done through UPI only. Then I clicked on pay now, it got redirected to my default UPI payment app- phonepe. There I paid 4, 805/- and in OYO it showed something like booking successful. But after that no booking was shown in OYO app. Hence no booking ID....

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Hi

My name Sachin ps. I booked an Oyo from oct 07 to oct 08 .l lost the amount but booking not confirmed and my rs 1294 amount gone .I called customer care they raised a refund request. But I didn't get refund till now. I paid through phone pe. I called many times but they didn’t have the refund.Kindly issue the refund. And resolve the issue as soon as possible.

Re: Ticket ID: [protected]

I had...

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I had booked room in Oyo 78953 Flagship Ram Leela Rameswaram from Sep 30 2023 to October 2 2023 by paying 4746 through Gpay. My booking ID is[protected]. When I went to the hotel they denied my stay saying that no rooms are available and cancelled my booking. When I called the customer support they disconnected my call making me wait for more than 30 mins. I nearly tried 10 times but no response. I have no proper details of my refund from...

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Hi,
We have made a booking for room on 16 AUG 2023. The payment was successful but room wasn't booked and I didn't get refund also. I am sharing the transaction I'd and screenshot of the same. It has been so many days but I am not getting my money back. Kindly look into this and help me...

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OYO Rooms Complaints & Reviews

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No checking -no refund no response no update.

Unable to get a refund

Unable to get a refund

My Booking Id: SBEV5335 - Don't book the rooms in Oyo

Fraud hotel

St Louis downtown oyo

Deletion of review

My booking was not confirmed. But my money was deducted.

No hot water for my 2 day stay and horrifying customer service from staff

They're not giving the refund back and playing games with me

Complaint against shabby rooms

Regarding refund of money

No acknowledgement of confirmation for refund

Prepaid Booking Refund Getting Failed Multiple times

Oyo refused to pay GST Invoice

Refund letter

Money paid via UPI, but no booking was showing in the application

Issue regarding refund request

Refund not initiated from OYO

Payment successful Booking failed Refund not received

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OYO Rooms Complaints & Reviews

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