OYO Rooms Complaints & Reviews

I booked a room in oyo flagship 807771 Hotel Midnight Inn on 29th june through oyo app. I paid booking amount through app but when I reached hotel, they told me that booking is invalid and if I want to checkin I will have to pay extra tariff charges which is not mentioned anywhere in the oyo. As I had no other option, I had to pay extra charges i.e. 1050₹ apart from 450 which I paid while booking, so total bill was summed up to 1500. They...

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I bboked a room and paid online via gpay on oyo app and I recieved a message stating your booking has not been confirmed. Money has been deducted from my account but I have not recieved any booking ID or confirmation. Please help. Thank you....

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Dear Sir,

I Would like to draw your kind attention that I had booked hotel on 26th June 2023 booking id XYBH4362 but regret to inform you that due to your app issue, before getting checked in into the Hotel it automatically checked out.

I suddenly contacted to customer care and he directed me to initiate fresh booking and assured me, once u checked out, refund will be credited and I did the same.
br...

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Address: Patna

I book room from Oyo app for hotel palash patna from 26/06/2023 - 27/06/2023 . I pay 1949₹ from phonepe UPI and booking not given anywhere...i check many times on app and email but booking details not showing...this is serious scam and i want my refund as soon.
My contact no. [protected]
Transaction I'd - T2306261109202082491399...

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Address: https://www.oyorooms.com

Website: www.oyorooms.com

I have booked an OYO with booking id: VCVV8468 and cancelled today. My refund status is success but did not received my refund through UPI...

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Address: https://www.oyorooms.com

Website: www.oyorooms.com

I have booked an OYO (booking id: VCVV8468) and cancelled. Refund in app is showing as success but money is not credited to my account. Only OYO money is credited to wallet but not the amount i paid through UPI....

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Address: Rairangpur, Odisha

Hi,
I have made a payment of rs 780/- to oyo rooms on dt 25.06.23 through phonepe pay reference number T2306251052022842491300, [protected]@ybl. But my booking id is not showing in the oyo app.

Please help me in refunding the amount at earliest....

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I am writing to bring to your attention a highly distressing experience I encountered during my recent hotel booking with Oyo. I am seeking your immediate assistance in resolving this matter satisfactorily.

On 19th June 2023, I made a reservation through the Oyo app for a hotel stay at [OYO Townhouse 99 Rudra Inn Near Chattapur booking Id: Y9GM1691. The charges displayed online were clearly communicated, and I proceeded with...

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I paid 1720 Ruppes to oyo rooms on 24.05.2023 in dehradun.Money is debited from my bank account but booking not confirmed by Oyo.

I tried multiple times to report my problem.But my problem is not resolved by oyo customer care.

I have attached my payments proof below....

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Website: www.oyorooms.com

Hello Team,

I have booked the Oyo room in Kolkata on 7th June 2023. The booking got cancelled on that day . My money was not refunded .

I have paid advance payment of 599 via UPI app . I tried to reach out the customer executive multiple times and they hang up the call when then are asked to issue refund request. I have also mailed to Oyo customer executive mail id but no response

My booking...

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Address: 325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002

Date of the incident: June 22, 2023

Description:

This has been the most traumatic experience ever. We made the booking using the option "book without credit card", however have received repeated messages from OYO asking for a payment to avoid cancellation, hence had no option but to make an online payment of INR 3406.22.

But when my family visited the hotel today (22 Jun 2023) after a 28-hour train...

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Booking Id - AMNA6699
16th June 2023 black day for me unfortunately I booked Oyo room first time without knowing about them. I am wondering how they are running this big business without having basic set-up.

Very common, all the service provider have same system. once you send the payment link or pay option on your website for the same customer has paid, none of the service provider will show the payment gateway again...

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Website: oyorooms.com

Kindly delete my OYO account...

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I had booked a room through Oyo app on 4 June 2023 at hotel- oyo townhouse 810943 saket residency (booking ID- EWDK6634) and made a payment of rs 856 but at the time of check-in the manager denied to give me a room saying his rooms were full for that I had filed a complaint at Oyo customer support and they said that the refund will be reflected to me in 7-14 days but I have not got the refund yet and the 14 days period is also over.
I...

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I had booked a hotel through Oyo app, hotel named as oyo collection o Nirvana Residency (Booking Id- NXI11388) and I hade done the payment through Oyo app of rs 1348 but the hotel manager denied to accept that payment and I had to pay rs1348 again to the hotel manager to get a room after that I have tried to reach Oyo customer support through call and mail but I have not got a good response from them and my money back yet....

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Dear team,
I booked an oyo room in Flagship Royal Palace from Oyo application and paid online for that room .Booking for that room is DRXP2711 . We are being denied check in by that property since we paid online . According to them oyo application pays them late, so until and unless they are getting that money they wont let us in. They took to id to verify and in the mean time they showed us checked in when we wanted to compaint...

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I have not been refunded amount regarding my booking. I was denied checkin by the hotel staff reason being that they had not received the booking amount from the company side. I had paid at the time of booking but still was denied checkin and was told that I would refunded within 7 to 14 days. Its been about a month and still not received amount in my source account. Customer care did not transfer my call to the concerned department. I am...

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I had done a prepaid booking from oyo app for a hotel in mumbai. I was denied checkin as the hotel staff said they had not received payment from the oyo company. I filed a complained in the customer care . I tried calling them several times but none of them responded and were behaving badly. Its been a month since the amount is stuck. Please help me. I am attaching my details below.
Name - Rahul Kumar
OYO Booking Id - TT6K3711br...

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While booking the hotel room, I selected breakfast option which was available, but after reaching the hotel, I was denied breakfast saying we don't have an in-house kitchen, and you have to pay extra for breakfast.
The hotel manager told us to contact Oyo to get a refund.

I tried to contact Oyo, and after several calls, they said the refund of 4500 rupees has been initiated, and will be processed within 7- 14 business...

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Address: OYO Flagship Laxmi Residency 38389, Market To Gunj Road, Market Road, Karimnagar

We booked two OYO Rooms ( UDYG1950- OYO Flagship Laxmi Residency) and upon reaching there we were shocked to see that the Hotel is right in the middle of a Vegetable market, where traders come to sell their Vegetables at midnight 1.00 am.
And further there is no carpark available at the Hotel, and that we will have to park the Car 1 km away from the Hotel.
Upon trying to contact the Customer Service there is no proper response...

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OYO Rooms Complaints & Reviews

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OYO Rooms reviews & complaints page 7

Extra money charged at checkinn

Payment made but booking not done.

Booking Gets automatically cancelled and a new Kind of scam

Payment deducted but booking details not given

Refund not credited through but status showing as success

Refund not credited but status success

Oyo Booking id not showing after successful payment through phonepe (6200803142)

Urgent: Request for Full Refund and Compensation for Inconvenience

Money is debited but booking id not generated

Refund Issue after cancelling room services

Denied Check-in even after online payment

Refund and worst service my money looted

Close my OYO account

Refund not issued yet for denied check-in at Oyo hotel

Refund regarding denied check-in at hotel

Initiate refund for fraud and denied check in

No credit of refund

Not refund

Refund not received for denial of breakfast at hotel

Oyo Hotel does not have basic car park

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OYO Rooms Complaints & Reviews

File a complaint to OYO Rooms

Recently resolved complaints

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OYO Rooms reviews & complaints page 7

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