OYO Rooms Complaints & Reviews

I have made this booking at OYO 85109 on 17th May. I was bit skeptical and called up the hotel to confirm about my booking and to my surprise the hotel person said he will not give me the room at the booked price and I need to pay Rs 1000/- if I want Room or should reach out to Oyo for resolution. I called up your contact centre and they paid balance amount of Rs 582/- as a voucher to the hotel directly to resolve this. I was under the impression...

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This is regarding the reimbursement of my advance payment of rent and security deposit done for DEL 2584, Uttam Nagar.
I was supposed to check in today on 4th June 2022 but my Stay Supervisor Mr. Ankit informed me that the property had been discontinued from OYO Life and I was given no prior information about this.
When I arrived at the property the Manager informed me that because I’ll be staying for only one month it was...

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Hi, I had made an OYO Booking on 2-July-2022, id #VZ0H0853. I cancelled the order on 5-July-2022, because of OYO manipulating the bill post payment (they added a new section called room upgrade charges and demanded we extra money, even though I payed in full ₹5846 and received an email with invoice starting the same). Issue is that while it's listed in the website that the money is refunded, it's not yet reflected in the bank. I have checked...

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Address: Hyderabad

My name is shiva, I booked hotel in Oyo booking is confirmed i paid amount Rs. 1157. My booking ID M2JT4781. OYO 74355 Oyo Townhouse 252 Rcc Prime. Amount 1157. I called to hotel receptionist for route. He said there was no room available all are sold, i reach to oyo customer support app and cancel that room, they refunded 326 only. Where is issue i don't know. I called oyo customer support executive there not support, & not resolved. i want...

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Address: Oyo

Website: oyorooms.com

I booked a hotel through oyo, booking id XHNN1145, when I reached the hotel the property manager denied me check and asked to contact oyo customer care. I tried calling the customer care several times, but no one picked up. It was late 9:00 pm at night, and as a women I didn't feel safe to find another property at night. So i asked tha manager that how much extra money I need to pay for the room and he said that I have to pay 4500rs. Extra...

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Address: gurgaon

Dear OYO team,

I have been waiting for past one month for the booking made on29th May, I was conveyed that the payment will be done with 7-14 working days. I think that has already passed and till date no update has been provided to me, instead i have to follow up everytime. I need refund today itself.

My booking ID was OFPV5834...

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Address: OYO Hotels

Website: OYO Hotel

I have booked one room in Puri through OYO but that property does not exists .After verifying OYO told they will refund my money but it has been 30 days I have not received my money till now. Please help as the amount is Rs.1538....

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Respected Sir
I want to complaint against OYO Booking. I booked a room in OYO Townhuse 282 Golf Course Road, Guragon with booking ID - ZUUU6978.
I paid full online payment 1 week before check-in day but when i reached hotel to check-in they denied and ask for extra money.
I pay them extra money and then they let me check-in.

I tried to contact OYO customer care for extra charges but every time we connect...

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Address: WB 21, Scheme no 94 near Bombay hospital Vijaynagar Indore

Website: www.oyorooms.com

I have booked a La flora hotel Indore by OYO application & OYO have confirmed my booking with room number 104. When I have visited at hotel site dated on 04/07/2022 at night 8 PM than hotel staff told me that, we can't accept your booking by OYO. We are not taking booking by OYO & we have no mean of OYO. They charged me extra amount Rs. 1000 & provide me the room at desk not given as per OYO booking which amount was Rs. 699. Because of night...

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Address: Chandigarh

We have booked a room in Chandigarh for 3 nights with booking ID - IG1B0241. We are denied check in once we reached the hotel stating that the amount we paid is not matching with the hotel base price. We contacted customer care and there was no proper response from their end.
After sometime they initiated a refund and levied cancellation charges . We were literally standing on the roads without a room . This is such a disgusting experience...

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I made a transaction of Rs 879 on 3 July 2022 via Oyo app for booking a hotel. I cancelled the booking on 3 July 2022 and I have not received my refund.
Booking ID: S5C50453

Customer Care helpline for Cancelled Booking doesn't connect either. Please help me....

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Hi Team.
Please confirm when I will receive my Final Settlement amount which was paid 5249 as Advance as already moveout on 1st June 2022 Need immediately Revert on this.
Regards.
Mirza
[protected]...

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Oyo hotel address-OYO Townhouse 229 Hotel Mannat International
81-1, Gulshan Hall, Near Bypass connector, Kolkata-700046. We had a booking for today in this hotel. We already pre-booked a room through OYO application for 508/-(offer price after card apply). When we arrived on check in time the receptionist said that in this rupees she could not give us a room which is already prepaid. So after that showing her our booking id she said...

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Website: www.oyorooms.com

I have made a booking on 24th June for a room, unfortunately one of our guests did not have a physical id card. So we were'nt allowed.
And after that day, till date I have been trying to get a refund but the customer service is so horrible, they keep asking us to contact the service department. Which is basically a automated voice asking us to type in our registered mobile no. followed by the last 4 digits of our booking ID.
When...

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I booked a hotel on 15th june 2022, when i pay from my amazon wallet my money deducted but hotel not confirmed as successful so that i try again to pay. Again money deducted from my amazon account but booking still shows not confirmed. My money deducted 2 times, after that i contacted oyo customer service they told me my money will refund to me, but they just refund my money 1 time but i paid 2 times.
When i contacted oyo customer...

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I have been charged 399 for oyo gold subscription...i was using a promocode and in payment page it was showing 1 rs...when i saw in my account 399 was deducted from my account......

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Website: www.oyorooms.com

Hi I had a refund process request for Month of May, It was promised over an email that the refund will be processed within 7-14 days of time, still they did not process the refund, now I'm trying to call OYO for refund every minute and they disconnect the call as soon as they hear the word refund.
This is harrasment from OYO to return my own money, and no followup or reply over the emails. this is highly unprofessional step.
Booking...

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Address: OYO Rooms, 325, Spaze Tech Park Tower B, Sohna Road, Gurgaon, Haryana, India, Pin Code – 122001.

Website: oyorooms.com

Please find the following items attached :

1. Booking confirmation with the total booking amount.
2. Room charges deducted for 1 Night.
2. Refund confirmation from payment partner

The booking made under ID 'TNZ16785', was for 7 Nights and of the total booking amount of INR 10, 352, INR 3, 650 was paid in advance at the time of booking and the remaining amount of INR 6, 702 was paid subsequently...

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I had booked property OYO 64311 hotel Sonali on 3rd July 2022 from OYO App.

My money Rs 761 is deducted from my Paytm wallet but no booking id generated .

My registered mobile number [protected]

Tried calling service desk many times but no use.
Please help me with the refund...

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OYO Rooms Complaints & Reviews

File a complaint to OYO Rooms

Recently resolved complaints

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OYO Rooms reviews & complaints page 68

No Booking but money deducted

No room at hotel despite confirmed booking and refund of advance payment

Reimbursement of my advance payment of rent and security deposit

Refund not received from OYO(05/07/2022)

There is no rooms but rooms booked

Regarding refund of extra payment done

Refund pending from past one month

I have not received my refund for not for my booking id SNNN9296

OYO Rooms complaint against extra charge on paid bill

Room not provided by Hotel

Check in denied and Refund

Refund amount not received for the cancelled booking

Final settlement not received

Prepaid booking cancelled and behaviour issue

Worst customer service. Never make an online payment.

Please refund

Fraud while making oyo gold subscription

Refund not processed for Booking ID J6I33016

Day light robbery

Booking Id not generated

OYO Rooms Complaints & Reviews

File a complaint to OYO Rooms

Recently resolved complaints

Most useful reviews

Featured stories

OYO Rooms reviews & complaints page 68

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