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OYO Rooms Complaints & Reviews

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OYO Rooms reviews & complaints page 65

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N
niranjan007@
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Requesting GST Invoice

As my company requires GST Invoice for full reimbursement, I request the OYO 81833 Hotel Red Rose which iI booked from 28th June 12.00 pm to 1st July 11.00 am with the booking ID J92R7679 to provide me a GST Invoice....
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K
keval103
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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My Refund not received

Hello,
i called customer support of OYO on date[protected], 3 times but didn't get any response from OYO Rooms
i booked room id is VKCU6997 date for Jul 02, 2022 - Jul 03, 2022
amount i paid 785
and i cancelled date on Jul 01, 2022
i got the mail and msg from oyo you will get full refund but i didn't received now after 7 days
i paid amount using Gpay
i hope you understand
thank you,...
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A
Abhinav Kumar Tanwar
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Oyo debit money but not booked

Address: 8/4, Sarvapriya Vihar Hauz Khas, Delhi.

I was booking this hotel Oyo 78926 TIA Brothers Pleasant Stay Hauz Khas and I was payed with offer upi50 which I was to pay 891 and money is debit but booking not and suddenly what I say it was sold out and my money is not refunded by Oyo at the same time or cancelled. Please find the related issues. I send the debit screen shot....
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R
rdkhandkar
from Mumbai, Maharashtra
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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No hotel , no room

I booked konkan house, room via k6of6422 for date 8 /7/22 to 9/7/22,
the owner of the hotel said, he has no connection with oyo, he simply drove out us, and my holidays ruined.
. Even though, these guyes have not seriousness. . Do not book any room with oyo, at least in india,
they have no CUSTOMER service in india, these guyes are ###...
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P
pavankumar Rathod
Jul 11, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
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I have been charged wrongly , and rooms being not up Oyo standard

Website: OYO

This is pavan i had booked a room on 5th June 2022 with booking ID W4B34108, with hotel OYO townhouse
251 RICHMOND CIRCLE, Oyo showed me offer that if I pay online instead of hotel i will get refund of 270 rupees so i did the payment, after payment it started showing to pay 270 to hotel while checking in, after checking in we realised hotel was not up to the mark, it had very dirty bedsheets and dirty washroom, full uncomfortable...
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Aman Kabra
Jul 11, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Refund not received: Aman Kabra

I was supposed to be given refund of INR 1330.36 on May 25 as agreed by the customer care representative over a recorded call. However, I still haven't the received the money till date (July 11). Despite countless emails and social media escalations, I am just being told that the refund has been initiated and to wait. They are not even providing the transaction reference number. This is completely unacceptable. I have tagged Ritesh Agarwal,...
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R
rashihandoo
from Jammu, Jammu and Kashmir
Jul 11, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Over Charged

Hi Team,
This is to inform you that I made a booking through Oyo App for Oyo Townhouse 749, Viman Nagar Pune and paid the amount as well.
However on reaching there, the app suddenly started showing amount paid partially and need to pay more. The staff of hotel "The upper room" also misbehaved. Later I cancelled the booking and they didnot pay me any refund....
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A
anjuuut173
Jul 11, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
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Refund not received as claimed by the company

Website: oyo.com

Booking ID: QEA26077
I had made a booking of Rs. 1660 out of which Rs. 1329 was deducted from my bank account using UPI transfer and rest Rs. 331 from Oyo money, for July 3- July 5. Oyo sent a message that the booking has to be shifted to another Oyo hotel because of some unavoidable circumstances. So i shifted it to another Oyo, the money from first booking was only used. Later, i had to cancel this booking. The app shows that the...
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L
lokeshsharma97
from Pune, Maharashtra
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Oyo Townhouse denied check-in

We had booked a room in Oyo Townhouse Hadapsar for 1 night with booking ID - RQLD9750. We were denied check-in once we reached the hotel stating that the amount we paid is not matching with the hotel base price. They asked to pay Rs. 500 as an additional cost to check in. We contacted customer care and there was no proper response from their end.
After some time they initiated a refund and levied cancellation charges. We were literally...
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G
Golu raina
from Manendragarh, Chhattisgarh
Jul 11, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
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Refund Amount

Address: Manendragarh
Website: Raina.goluraina2@gmail.com

Not received Refund amnt of oyo..
My booking date is 16 july to 19 july at puri hotel name is Vitoria Royal..
My booking id is GLH95986
I m lots of call in customer care but he cant help me.....
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T
Tusharsingh19
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Not giving GST Invoice

I had stayed in oyo Townhouse 719 at Greater Noida on an official work for 1 days, booked through oyo as per booking id: NOEA2670.

The manager initially agreed that he would arrange to provide me with an oyo tax invoice at the time of my check-out. But after i left, i got an email with payment details without any gst details. I also tried to contact oyo customer service via [protected], and they never answered my call.
br...
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M
M.D. Raja
from Delhi, Delhi
Jul 11, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
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Additional amount taken and not refudding.

I have been told to pay additional money by the representative and initiate the refund. And i have done and sent email with the invoice copy. Its been 14days and no response for emails and wantedly they are disconnecting the call. Morethan 50 times i would have called a d they are just hang up the call. This seriously the trick what the follow. I dont understand whats the escalation matrix. They dont refund the amount i know
They...
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A
Ayush nea
Jul 11, 2022
Jul 23, 2022
This thread was updated on Jul 23, 2022
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They are not giving refund

Booking id - C1IY2629 I made my booking through oyo application. On 1 st july 2022 for 3 days stay in pune of 3063rs. And canceled it on the same day because they increased the amount. I paid the money but now they are not refunding my amount of 3063 rs. Everday day i call oyo customer care they put me hold for hours and then say it is now processed my me and you will get fund in 2 hours or 24 hours bt everday my money is not geeting credited....
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A
AasthaTiwari110201
Jul 10, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Charged Extra.

Booking ID CRW63602
I was shown to pay 711/- at the oyo app, on reaching they asked to pay 1000/- extra and since there was zero refund policy, I couldn’t cancel and paid 1711/- in total.
This is customer exploitation and I will go to the ends of it with the hard copies and e-bills of the receipt until the cashback is received....
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S
SunilRao22
Jul 10, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Check in issue in booked room

I have booked room for 10 July 2022 to 12 July 2022 and paid all amount for booking, but when I m going to check in hotel management have created issue they told all rooms are sold out and u can take ur refund ur amt....
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T
Tborn
Jul 10, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Room not serviced / manager called me a liar twice to my face

Address: 111 Evans Drive

This was filled on Wednesday (06 July). Nothing has been heard from OYO.

On Friday (01 July) I informed the manager that they had skipped my room for service - again. This is happening often. See called me a liar to my face - TWICE. I told her that I would not pay for the room with NO service.

Again, on Wednesday (06 July) I had no room service. In the least, your manager owes me an apology and refund for two...
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P
Poojagupta10
Jul 10, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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I am complaining about the refund not processed by oyo rooms

I have done a booking in oyo rooms worth rupees 31864, which I immediately cancelled and now when I am trying to connect with customer support for refund status, they are keeping my call on hold and then no response.

Till now I have made more than 10 calls and still no response.

This is a clear fraud. They are not at all in intention to refund.

Please help...
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N
nikhil__bhasin
Jul 10, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Payment Deducted but Booking Not Created

Hi,
I have placed a booking for Collection O 8908 Pride Homes, Bangalore. Payment is Deducted but booking is not generated. Therefore there is no booking ID.
I have made a booking through Google pay.
I am done contacting all the customer care contact numbers/ support numbers. But got no response.

I am attaching the screenshot for your reference.
Please refund it ASAP.

Thanks and Regardsbr...
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A
amitamit93
Jul 10, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
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NTOX0857 : Charged more than double or denied check in

I book a room for 2 nights for Rs. 1376 and once I reached the hotel which was at 11.30 in the night I was told that I have to pay an amount of Rs.1624 or i cannot checkin...

I was asked to pay more than what I already paid...
Now where would I go in the middle of the night ???
I had no option but to pay..
I want my refund....
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C
Candy97
Jul 10, 2022
Jul 24, 2022
This thread was updated on Jul 24, 2022
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Refund delay

Website: www.oyorooms.com

I have escalated the issue regarding my booking. Oyo customer service initiated the refund of 4375/- INR and mentioned in mail that will receive the refund within 7-14 working days. It's been 1 month till now not received any refund. No response to the mail also when calling to customer care everytime they ask about the complaint then stating that transferring to refund team and after putting on hold for 20 min disconnecting the call. please...
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