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OYO Rooms Complaints & Reviews

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Updated: Jan 29, 2025

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OYO Rooms reviews & complaints page 66

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I have done a booking in oyo rooms worth rupees 31864, which I immediately cancelled and now when I am trying to connect with customer support for refund status, they are keeping my call on hold and then no response.

Till now I have made more than 10 calls and still no response.

This is a clear fraud. They are not at all in intention to refund.

Please help...

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Hi,
I have placed a booking for Collection O 8908 Pride Homes, Bangalore. Payment is Deducted but booking is not generated. Therefore there is no booking ID.
I have made a booking through Google pay.
I am done contacting all the customer care contact numbers/ support numbers. But got no response.

I am attaching the screenshot for your reference.
Please refund it ASAP.

Thanks and Regardsbr...

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I book a room for 2 nights for Rs. 1376 and once I reached the hotel which was at 11.30 in the night I was told that I have to pay an amount of Rs.1624 or i cannot checkin...

I was asked to pay more than what I already paid...
Now where would I go in the middle of the night ???
I had no option but to pay..
I want my refund....

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Website: www.oyorooms.com

I have escalated the issue regarding my booking. Oyo customer service initiated the refund of 4375/- INR and mentioned in mail that will receive the refund within 7-14 working days. It's been 1 month till now not received any refund. No response to the mail also when calling to customer care everytime they ask about the complaint then stating that transferring to refund team and after putting on hold for 20 min disconnecting the call. please...

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Oyo services day by day going scam, i booked hotel 2 times one is from app and one is from customer care represtitive but she booked my hotel behalf of me and ask to pay the amount via online i done evrything and after reaching hotel, hotel ask me not to give any room because of online payment and denied for check in
Booking id is VOPB2711 & SG4M6267 I want my money refunded back asap...

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I had tried to book oyo room from Oyo Mobile App and paid a amount of Rs 651/- and booking had not Confirmed I'm trying to explain Customer Care they not even responding properly to resolve my issue.
I need my amount to be refunded....

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Address: Bangalore

I booked all hotels rooms with help of you agent, specifically asked them to book the hotel with available rooms .

Booking id -RHM06492, RHV95462, OP602529,

Been talking to agent for 6 hours, No proper Resolution by oyo rooms,

Just taking money from customer saying pay online pay online and after paying, property doesn't have room .

This is so much mental pressure to customer...

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Address: Hotel Midtown inn trimbakeshwar, Nashik

On 3rd July i booked a hotel from OYO app and when I reached hotel for check-in they denied for check-in and said couple restrictions issue. They said we can't give you room and after that they said u can cancel your booking as I we are not providing u check-in. So I cancelled the booking with the help of customer care and OYO customer said me whole booking amount refunded on my bank account within 7-14 days. That's really bad Thing that...

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Address: Chakkungal house, house No.1161C, kochi Kerala

It's very worst service I have ever seen Oyo rooms booked (paid ) confirm before 4-5 days
Checking day it's prize increase to 2000 more also asking there tip seperate in counter when check in

I need to refund the booking amount
Booking Ref.RFHJ5659/Prize increase after booking confirmed
Waiting for your reply and respond

Iqbal C M
[protected]...

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Address: Kolkata

I have booked a hotel via oyo room and make paymt at same instant bt when reaching hotel they refuse to allow us and while making call to oyo they totally ignore and don't help us to listen abt refund amt...keep call on hold for 20min without responding. Alot of call msges mails for this bt they don't listen or give reasonable response....

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Yesterday I have booked an room from Oyo app. Then I have called to customer care for the details of early check-in, he said that firstly you have to pay an advance payment then we can arrange for early check-in. I have paid rs 788 with the provided link and then I have called to hotel owner (as guided by Oyo executive) that he will not consider that booking bcz the minimum hotel room charges is rs 1200.
Then i again called with customer...

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I had booked a room at OYO townhouse 76100 hotel diamond in Vasundhara Ghaziabad. The price on the app while booking was 762 but the hotel on arrival said they won’t let me check in at anything less than 1300. This is extremely unprofessional of oyo. Had raised complaint about the same but their is no proper customer support from oyo. This is extremely unprofessional and unethical....

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Address: Oto

Checkin denied by hotel … unable to teach OYO . Booked another hotel still not received the refund...

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I was charged INR 800 just for dirty bedsheets, and the room i was in didn't match the photos from the app, and it was suffocating amenities weren't working properly, washroom was unhygenic and damaged ....

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I choose OYO Wonder Bay resort at Mandarmani for 2nd July to 3rd July. I paid Rs. 576/- as half payment and (after a long hassle) I got payment confirmation. But when I reached that property with my family (having a one year old child) the boy at reception told me that there was no vacant room and he told OYO Room intentionally overbooked the hotel and he advised me to go to other hotels. Then I called OYO Room customer service and there...

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Address: OYO84750 / Hotel Sea Panorama, Vihour, Murud, Maharashtra

OYO84750 / Hotel Sea Panorama,
Vihour, Murud, Maharashtra,

Booking ID N7UG4505
Date : May 28, 2022
3 Classic Room
Payment RS 4982

On 28 May we booked the above-mentioned hotel room through OYO Customer care no [protected]. and the payment has done through UPI. The payment was confirmed by OYO Support team,
When we reach OYO84750 / Hotel Sea Panorama, at 11.45 pm, we found...

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I booked my room through oyo townhouse
Below is the details
Hello[protected],
Your stay at OYO Townhouse 596 Hotel KG Estate has been updated.
Check-in:[protected], 12:00 PM onwards
Check-out:[protected] till 11:00 AM
Number of rooms: 2 Classic
Number of guests: 2
Address: 1, 2, H 1-2, SL Marg, Lal Bahadur Nagar Jaipur, Jaipur
Map link: https://bit.ly/33fS0D5
Reception:...

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I have booked the room in amritsar on 8th July at 7.30 AM at GN pride hotel (booking ID - SCZC6346) where I paid the full amount of Rs.1708. but due to issue on property we cancelled the booking at 8.34 AM where we were eligible for 100% refund as per oyo cancellation policy. Since then, we are trying to trace oyo team for refund but no one is responding nor they are providing any resolution. Also, no update is show on APP. Please help to...

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Website: www.oyolife.in

I booked 3 rooms in oyo with 1400 and when i went to the property at 12:30AM they ask me to cancle the booking and and not accepting the online payments. And they don't let us to check-in, i waited there on road with my family and i didn't find any other room at that night. And when i cancel i only get 90rs instead of 1400 what i paid. Please provide my full Refund.
Booking Id: O5UU8572...

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Address: OYO 74972 , Plot No.34, Central St, Shivaji Nagar, Bengaluru, Karnataka 560001

I have booked a room in Oyo rooms/Agoda on[protected] in OYO Flagship 7558 in Bangalore city. I have already paid amount in prior to check-in. When i reached hotel after hectic 10 hours journey, hotel people rejected my check-in as they dont entertain online bookings. They asked me to pay extra amount instead i already paid the amount in oyo bookings. When i asked about it they said to complain oyo rooms customer care and talked very rudely....

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