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Park Royal Holidays Complaints & Reviews

2.9
Updated: Aug 7, 2025
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Park Royal Holidays reviews & complaints page 6

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S
Sem@579
May 2, 2023
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Those people do not pick up the phone
Whatever we do
Going to Goa gives 1 day if you book 4 day
Not giving an answer properly
After the booking is done, you will get a 1day hotel
Even if it was said 109 days ago
The policy has 45 days before
No reply from him
I want the money back!
Help me
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    K
    Kailas Tandale
    from Navi Mumbai, Maharashtra
    Apr 27, 2023
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    Website: www.parkroyalholidays.com

    Park Royal Holidays is Fraud company
    They're not yet giving me holidays since last 2 yrs.
    Every time they are giving me different reasons when I asked for booking before 45 days.
    Don't fall in Trap
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      V
      VIJAY sharma 0007
      Apr 26, 2023
      May 25, 2024
      This thread was updated on May 25, 2024
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      Fraud company not giving proper response after taking money

      Address: JAIPUR

      Do not purchase any plan for this company
      no body pickup phone after getting money
      give 3rd class hotels when purchase plan committed 4-5* hotels.
      Not proper response
      fraud company
      i give him legal notice...
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      A
      avpsales
      from Bhavnagar, Gujarat
      Apr 26, 2023
      May 11, 2023
      This thread was updated on May 11, 2023
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      Scam

      Address: ahmedabad

      They offer 10 nights and in envelop I get 1 night
      No one pick up call I have 3 to 4 numbers but no one answering
      This looks clear scam to people like me who don't know about this
      Be aware
      My money gone save your money
      Please someone can suggest how to get back money...
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      Pawan.chawla
      from Panipat, Haryana
      Apr 17, 2023
      Aug 29, 2023
      This thread was updated on Aug 29, 2023
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      Fake wrong Commitment and scam in the name of membership

      Address: Ahmedabad
      Website: parkroyalholidays.com

      Royal park holiday making fools of people and it's looking like to be a big scam of tourism industry . I'm going to lodge a compliant in all department related to tourism industry like consumer forum and Gujrat tourism . Customer support team very rudely and not satisfying response from there end. At the time of booking lot of commitment from there side but at the time of delivery they failed . Don't buy any membership from them .
      Member...
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      Sumeetpalsingh
      from Lakhimpur, Uttar Pradesh
      Apr 10, 2023
      Jun 3, 2023
      This thread was updated on Jun 3, 2023
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      Cheaters Park royal holidays Pvt Ltd Ahemdabad

      Membership 12256
      After several attempts of booking for 5 nights the company does not respond.once you buy membership you don't even know which hotels and dates can be reserved.Even if you tell the company to book even three months advance they don't respond.If you call them they say they don't know about reservations and say it's a different department.If ask number of reservation department they don't have it.None of the members have...
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      K
      Kranthi Kumar Reddy (KKR GRAPHICS)
      from Mayiladuthurai, Tamil Nadu
      Apr 3, 2023
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      Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
      Website: www.parkroyalholidays.com

      They called me to sell a holiday membership and offered 4-star hotels for 3 years. When I was paying, I asked if they dealt with specific hotels, and they said yes. So, I took the membership. However, when I requested a booking almost 2 months in advance, they said that the hotel inventory would only open 3 weeks before my stay. They promised to provide the hotel options then, but even after several reminders, they only offered me the cheapest 4-star hotel, which I'm not happy with. I posted a review on Google about my experience, and now they're forcing me to delete it before providing me with a hotel stay. My review simply stated that they promised one thing and provided a different option, and I'm not happy with the service.
      I have decided to compromise by accepting the hotel stay for one night, but I do not appreciate the threat you made to me. You told me that if I wanted the hotel stay, I needed to remove my review, which is not acceptable. My review did not mention that I was not given any service. Instead, I simply stated that I expected better services based on the commitments made while selling the packages. However, I was provided with a low-standard 4-star hotel instead of the high-standard hotel as per the commitment.
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        D
        Mar 28, 2023
        Resolved
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        Resolved

        Address: Gujarat
        Website: www.parkroyalholidays.com

        Many Time Try Call But Not Received My Call
        Mar 29, 2023
        Complaint marked as Resolved 
        My problem is resolved ☺️
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          G
          Gagandeepsingh saini
          from Rupnagar, Punjab
          Mar 20, 2023
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          Cheated by Company Park Royal Holidays,,

          Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
          Website: www.parkroyalholidays.com

          Member id (12181) Gagandeep Singh
          The company is a huge scam...they wont give you the bookings or listen to you once you buy their membership.. The procedure to book rooms is so hazardous…. The agent or salesman who convinced you
          to buy the membership will say sir mera kaam to
          membership sale katna tha, aap booking ke liye letter main diye reservation number pe call karein if you have any issue...when you call on provided...
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          Nirav31
          from JAMNAGAR, Gujarat
          Mar 18, 2023
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          Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat - 380015

          Cheated by Company named Park Royal Holidays.
          Member id (11522) Nirav Patel
          The company is a huge scam...they won’t give you the bookings or listen to you once you buy their membership. I have been invited to the event organised by them. I have been cheated by park royal holiday pvt ltd I bought 10-year membership. This is a fraud company. They give membership on the pretext of EMI and get them swiped by credit card in advance of all money after wards no one picks up the phone for booking. I called Mr. Dip sangani for booking who sold me membership, but he is not taking call for booking. It’s good that I have all the call, video & Mail records. After many follow ups & Cancel diu booking and we face many difficulties with family after reaching diu. Food voucher is not given at time of requirement which was purchased in packages, do not waste your hard earned income on these. they will make big big promises but when you will proceed for booking they will say you have to make booking at least 20-30 days before your planned date and when you will give them 30-40 days they will say hotel lists are not yet open they will open 5-7 days prior to your booking date and once that date will come they will blame you for one or other reason.
          Also if you will say this was said by your selling boy then they will say ok i am arranging you a call you but you will never get any call and again they will keep on blaming you for one or other reason.
          Need refund of my membership at the earliest
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            B
            BhumikaNP
            from New Delhi, Delhi
            Mar 6, 2023
            Mar 9, 2023
            This thread was updated on Mar 9, 2023
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            Cheated by Park royal holidays Ahmedabad

            Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat - 380015

            Cheated by Company named Park Royal Holidays.
            Member id (11522) Nirav Patel
            The company is a huge scam...they won’t give you the bookings or listen to you once you buy their membership. I have been invited to the event organised by them. I have been cheated by park royal holiday pvt ltd I bought 10-year membership. This is a fraud company. They give membership on the pretext of EMI and get them swiped by credit card in advance...
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            N
            Niravjp
            from Jamnagar, Gujarat
            Mar 6, 2023
            Mar 6, 2023
            This thread was updated on Mar 6, 2023
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            Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat - 380015

            Cheated by Company named Park Royal Holidays.
            Member id (11522) Nirav Patel
            The company is a huge scam...they won’t give you the bookings or listen to you once you buy their membership. I have been invited to the event organised by them. I have been cheated by park royal holiday pvt ltd I bought 10-year membership. This is a fraud company. They give membership on the pretext of EMI and get them swiped by credit card in advance of all money after wards no one picks up the phone for booking. I called Mr. Dip sangani for booking who sold me membership, but he is not taking call for booking. It’s good that I have all the call, video & Mail records. After many follow ups & Cancel diu booking and we face many difficulties with family after reaching diu. Food voucher is not given at time of requirement which was purchased in packages, do not waste your hard earned income on these. they will make big big promises but when you will proceed for booking they will say you have to make booking at least 20-30 days before your planned date and when you will give them 30-40 days they will say hotel lists are not yet open they will open 5-7 days prior to your booking date and once that date will come they will blame you for one or other reason.
            Also if you will say this was said by your selling boy then they will say ok i am arranging you a call you but you will never get any call and again they will keep on blaming you for one or other reason.
            Need refund of my membership at the earliest
            Mar 06, 2023
            Updated by Niravjp
            My complain is not resolved . I am not got any call for refund
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              D
              Devang maurya
              from Ahmedabad, Gujarat
              Mar 6, 2023
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              Address: B2-504 WESTAGATE business bay Sarkhej Gandhinagar highway ahmedabad
              Website: www.Parkroyalholidays.com

              You have pushed me a lot and wasted a lot of my time asking you for my hard earned money refund.Due to this I have suffered mental and physical illness of the disease of high blood pressure and thyroid and headache problem.
              For that I am seeking damages against you for defamation and mental harassment I demand compensation which has been proved as my right.
              For this i demand park royal holidays Pvt ltd. to pay me compensation of rs.60000/-
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                Y
                YASHDEEP GUPTA1987
                Mar 6, 2023
                Sep 5, 2023
                This thread was updated on Sep 5, 2023
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                Park Royal Holidays Cheat with customer

                Membership I'd 11279. booking for Uttrarkhand bt not booked by company inspite of prior information of 45 days. Still date no booking voucher. I think company cheating. Reviews r seem to be fake.
                Kindly do needful action and avoid such occurrence in future

                They are doing same cheating with all
                My humble request to all please inka package mth lo the sirf jooth bol kar package sale kar the hai. Uske baad they will...
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                YASHDEEP GUPTA1987
                Mar 6, 2023
                Sep 5, 2023
                This thread was updated on Sep 5, 2023
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                Membership I'd 11279 . booking for Uttrakhand bt not booked by company inspite of prior information of 45 days. Still date no booking voucher. I think company cheating. Reviews r seem to be fake.

                Kindly do needful action and avoid such occurrence in future

                They are doing false promises only.
                My humble request to all please inka package mth lo yhe sirf jhooth bol kar package sale karte hai uske baad they will not entertain you.
                Nov 22, 2023
                Complaint marked as Resolved 
                Resolved as discussed with lucky & dhananjay
                Dear sir,

                As per last call process with member relation department regarding your issue,
                We make sure to take care of your booking and make booking process easy.

                Thanks & Regards,
                Park Royal Holidays.
                Dear Mr. Gupta,

                Greetings Form Park Royal Holidays!!

                We would like to inform you that, as per your telephonic conversation with our executive you told that this is all fraud so as per your acknowledgement please check your booking voucher our company already provide you 5 holidays.

                1st Booking 5 nights service in Goa.

                Note:- Bookings are not available on your given dates so please change your dates so that we can make your reservation easy. All bookings and room allocations will be subject to availability already mention in your welcome letter and verification call aslo.

                Customer Care Number:- [protected]
                (Monday to Saturday :-10 AM TO 6 PM)

                Thanks & Regards,
                Park Royal Holidays.
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                  H
                  Himanshoo Seth
                  from Noida, Uttar Pradesh
                  Mar 6, 2023
                  Apr 22, 2023
                  This thread was updated on Apr 22, 2023
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                  Resolved

                  No booking being given even after multiple emails

                  Address: Gujrat

                  I was sold a 3 year membership in 2022. I have been chasing to get a booking since October 2022 and till date (i.e. March 2023) I have not been given any booking. The customer care is pathetic and reservation team is very rude. There is no way to talk to any senior or anyone in reservation department. I have dropped emails multiple times but dont get any response. Each time I call the contact center, they tell to give a new set of date. I...
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                  Sumitch123
                  from Mathura, Uttar Pradesh
                  Mar 2, 2023
                  Aug 29, 2023
                  This thread was updated on Aug 29, 2023
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                  Resolved

                  Address: ADDRESS' :-.* *B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
                  Website: parkroyalholidays.com

                  Sir 60000 rs ka scam kia he sir in logo ne mere sath sir meri 7 march ki aniversary he islie mene booking karai thi sir 2 mahine phle pese le chuke he mujse sir pls help me sir koi bhi meri call recive nai kar rhaa he na hi koi javab de raha he muje membership tak nai di abhi tak pese leke in logo ne mene inko phone pay se payment kia he sir
                  Apr 20, 2023
                  Complaint marked as Resolved 
                  My complint is resolve now
                  Dear sir,

                  Please provide your member id to make crosscheck your issue,
                  Feel free to call us on[protected] or drop mail for more information if required.

                  Thanks & Regards,
                  Park Royal Holidays.
                  Bhai mere sath bhi yeh hi Kiya he chor he company logo se pesa lut leti he chore he sab ke sab parth naam ke bande ne mujhe membership bechi thi ab wo phone bhi nhi uthata chor he yeh company mera membership I'd he 11964
                  Bhai mere sath bhi yeh hi Kiya he chor he company logo se pesa lut leti he chore he sab ke sab parth naam ke bande ne mujhe membership bechi thi ab wo phone bhi nhi uthata chor he yeh company mera membership I'd he 11964
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                    J
                    Jatin_fighter
                    from Ahmedabad, Gujarat
                    Mar 1, 2023
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                    Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
                    Website: parkroyalholidays.com

                    SCAM...SCAM...Alert...!!

                    Zero star...Worst fraud company I have ever come across.

                    All the good reviews here seem bought or posted by friends.

                    We made a mistake not to do homework by checking feedback or complaints against them online. We have been invited to the event organised by them. During the meeting, their manager Deep Sanghani asked for my credit card to check the offer. But he did the fraudulent transaction of Rs 60000 without my consent. Later, he gave his membership application form saying that it can be cancelled any time. He promised that during the verification call the next day, you can cancel the application. But all the promises and commitments they made during presentations are fake. Now, they are not responding to phones or emails.

                    We also came to know about more than 20 people who have lost their money. They made an advance payment for the holidays and since then nobody has responded to them properly.

                    There are so many people waiting for their holidays or refunds...!

                    These people or the company are simply of no use...forget about standards or customer service.

                    BEWARE...they offer real lucrative deals but DONT FALL FOR IT...!!

                    You are never going to get any hotel. When you ask for a hotel..first they will ask you to inform them well in advance of 45 days and at last they will make excuse of black out dates..they have no tie ups with any hotel, they show all 4 star hotels in their list to make customers feel good and have confidence in them. It is a scam. Stay away from such fraudsters.

                    Check online complaints against this company also.

                    Now, we are taking legal actions for section defamation and fraud against them.
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                      Jyoti Anand Kumar
                      from Patna, Bihar
                      Feb 28, 2023
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                      Address: b2 504 westgate buisness bay opposite andaz party plot divyabhaskar road sarkhej gandhinagar highway ahmedabad gujrat 380015
                      Website: www.parkroyal holidays.com

                      Member id 12125
                      no any booking till date but only assurance. I think I am cheated by the concerned. either the service provider provide service to their shown property on site to me to call off review or may kindly refund my money.
                      if booking within 2 days then no problem to continue.
                      membership given by Rahul
                      assurance by all including Sonia Sharma, Avdhesh
                      mo-[protected], [protected], [protected] & [protected]
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                        faisssal91
                        from Bareilly, Uttar Pradesh
                        Feb 24, 2023
                        Aug 16, 2023
                        This thread was updated on Aug 16, 2023
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                        Not giving booking when required please help me in getting my refund

                        Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
                        Website: www.parkroyalholidays.com

                        Hi,
                        I have buy their membership. My membership ID 12238. They promise me at the time to buying the membership that they provide me holidays of 5 nights and 6 days every. And my membership term is 3 years. They only provide me only 1 holiday of 3 nights at the time of buying the membership. And now whenever I request them to give me holidays they made excuses and told that we have no inventory on your dates. Please change your dates...
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