Claimed

Pizza Hut India Complaints & Reviews

www.pizzahut.co.in

1.7

Updated: Nov 10, 2024

Complaints 2677

Resolved

773

Unresolved

1904

So far, so good. Pizza Hut India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Pizza Hut India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Pizza Hut India

Having problems with Pizza Hut India?

File a complaint and get it resolved by Pizza Hut India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Pizza Hut India

Recently resolved complaints

View all complaints

Payment twice - no refund - zomato order

Mazedar paneer makhani pizza

Payment deducted but order not placed - April 22

Complaint about an online order (order no. 19310636) that has not been completed after 12 hours

Money deducted from account but order not placed.

Most useful reviews

i am complaining regarding the prices for mineral, water bottle @50 rupees. i. e too high

pizza hut not redeeming sbi card vouchers

mayonnaise pizza served instead of cheese in pizza hut

no oregano and chilli flakes on delivery

order cancellation and refund

Order not placed, but money got deducted

Featured stories

Not received pizza for paid money and no refund also

Refund for late delivery of pizza

Frustrating services by vaishali hut

Pizza Hut India reviews & complaints page 14

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Dear Sir/ Ma'am
I have ordered paneer capsicum and corn pan pizza along with garlic bread stix at Pizza Hut, Star City Mall, Mayur Vihar Phase 1, Delhi 91 on 12th August 2022 for takeaway.
My invoice no. Is[protected].
But when I opened the boxes at home, I was shocked as the pizza received was onion capsicum and corn pan pizza.
I was very disappointed with the service and even after calling at the numbers...

Helpful

Found this helpful?

Respected Higher authorities of Pizza Hut

Complaint of Bad pizza provide by Badlapur Store Cheese was less

Amount 899

293 *3 Pizza Total 899

Amount Paid from mobile number
[protected]

Every 6 qty total pizza cheese was not spread which was supposed to be there and pizza of panner was not cooked... We just ate Dough of Maida

Packed by sudarshan...

+1 photos

Helpful

Found this helpful?

Write a comment

Respected Higher authorities of Pizza Hut

Complaint of Bad pizza provide by Badlapur Store Cheese was less

Amount 899

293 *3 Pizza Total 899

Amount Paid from mobile number
[protected]

Every 6 qty total pizza cheese was not spread which was supposed to be there and pizza of panner was not cooked... We just ate Dough of Maida

Packed by sudarshan...

+1 photos

Helpful

Found this helpful?

Write a comment

Respected Higher authorities of Pizza Hut

Complaint of Bad pizza provide by Badlapur Store Cheese was less

Amount 899

293 *3 Pizza Total 899

Amount Paid from mobile number
[protected]

Every 6 qty total pizza cheese was not spread which was supposed to be there and pizza of panner was not cooked... We just ate Dough of Maida

Packed by sudarshan...

+1 photos

Helpful

Found this helpful?

Write a comment

Respected Higher authorities of Pizza Hut

Complaint of Bad pizza provide by Badlapur Store Cheese was less

Amount 899

293 *3 Pizza Total 899

Amount Paid from mobile number
[protected]

Every 6 qty total pizza cheese was not spread which was supposed to be there and pizza of panner was not cooked... We just ate Dough of Maida

Packed by sudarshan...

+1 photos

Helpful

Found this helpful?

Write a comment

Respected Higher authorities of Pizza Hut

Complaint of Bad pizza provide by Badlapur Store Cheese was less

Amount 899

293 *3 Pizza Total 899

Amount Paid from mobile number
[protected]

Every 6 qty total pizza cheese was not spread which was supposed to be there and pizza of panner was not cooked... We just ate Dough of Maida

Packed by sudarshan...

+1 photos

Helpful

Found this helpful?

Write a comment

Respected Higher authorities of Pizza Hut

Complaint of Bad pizza provide by Badlapur Store Cheese was less

Amount 899

293 *3 Pizza Total 899

Amount Paid from mobile number
[protected]

Every 6 qty total pizza cheese was not spread which was supposed to be there and pizza of panner was not cooked... We just ate Dough of Maida

Packed by sudarshan...

+2 photos

Helpful

Found this helpful?

Write a comment

Respected Higher authorities of Pizza Hut

Complaint of Bad pizza provide by Badlapur Store Cheese was less

Amount 899

293 *3 Pizza Total 899

Amount Paid from mobile number
[protected]

Every 6 qty total pizza cheese was not spread which was supposed to be there and pizza of panner was not cooked... We just ate Dough of Maida

Packed by sudarshan...

+2 photos

Helpful

Found this helpful?

Write a comment

Respected Higher authorities of Pizza Hut

Complaint of Bad pizza provide by Badlapur Store Cheese was less

Amount 899

293 *3 Pizza Total 899

Amount Paid from mobile number
[protected]

Every 6 qty total pizza cheese was not spread which was supposed to be there and pizza of panner was not cooked... We just ate Dough of Maida

Packed by sudarshan...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Banashankari 2nd stage

Pizza hut has been ignoring my request for a refund when this genuinely was their mistake, it happened on 29th July 2022 that I ordered couple of pizzas but it was sent for takeaway to a different store than the one that I intended I immediately called customer care and store people also called me and promised that my order will be canceled and I will get a refund in 10 working days. It has been 22 days and I have not gotten any resolution....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Dear Sir,
I, Nitin Bulbule ordered pizza through your app on 16th August 2022. Everything was going as per your app. Even I did payment of Rs 580.66. But in your track order, i am unable to find my order. So once again I follow your app steps and did payment. I did again payment of 580.66. while checking in track order, same thing repeated. After paying Rs.580.66 two times, my order was not accepted by your app.I wasted my Rs.1160.00....

Helpful

Found this helpful?

I recently ordered from pizza hut app but when i checkout and select the UPI (Google pay) for payment. During placing the order for pizza hut. when I received a message from the bank, my money has been deducted the official website of pizza hut showed order placement. When i open the app it got reloaded and redirect to the payment page again asking to pay for the items in the cart which i already paid. For no reason money has been deducted...

+3 photos

Helpful

Found this helpful?

Write a comment

Pizza hut is charging Rs35 for its packing box of pizza with its logo on it and according to the Indian law the company should not charge for the packing which is with logo on it.
Hence the refund for it and all times i orderd it had been charged....

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Shop No 1A, Ground Floor, Mont Clair, Baner - Pashan Link Rd, beside Star Market, Pune, Maharashtra 411021

Website: restaurants.pizzahut.co.in/pizza-hut-baner-pashan-pizza-restaurant-baner-pashan-link-road-pune-133374/Home?utm_source=locator&utm_medium=googleplaces

I had placed a order for in store collection through the pizzahut app from Baner Pashan Link Rd on july 10 2022. I was asked to collect the order from Shop No-1 A, Ground Floor, Beside Star Market, Pune, Maharashtra.I was not able to find the shop. So I cancelled the order that day itself by calling the customer care [protected] and they said order is cancelled and money will be sent to my account with in 5 working days but the money was...

+4 photos

Helpful

Found this helpful?

Write a comment

Address: 23 scheme no. 78 vijay nagar indore

Money is deducted but refund is not initiated from Pizza hut...

Helpful

Found this helpful?

After being your regular customer for years it's so painful to write such a review for the first time for my favourite pizza brand.
I recently moved to Dehradun, the capital o[censored]ttrakhand and this is utter shame for pizza hut that the outlets here are running so poorly that there's no word for it.
Today, 16th August, 2022 i first went to the Rajpur Road outlet, where the outlet was empty and had only 2 staff who refused for...

Helpful

Found this helpful?

Write a comment

Address: Delhi geeta colony

I ordered one pasta and one personal corn pizza. The pasta was raw there were no olives and it was dry there was very little cream only on top and bottom was filled with raw pasta.
And the pizza is the worst i got.
I want my refund you can take your order i am not gonna eat this ###....

+2 photos

Helpful

Found this helpful?

Write a comment

Please remove momo pizza from ur list.
It tastes awful!...

Helpful

Found this helpful?

Address: Pizza Hut, Kompally, Hyderabad

It was a takeaway order. I ordered chicken pizza but I was served veg pizza. The pizza was not cut as well. I had to wait for 45 minutes to get my order. It was horrible service by them. I called them (number is not reachable) I emailed them twice, there’s no response. It’s been more than a week now. Location : Pizza Hut, Kompally branch....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Pizza Hut North Eye Noida

I ordered two Pizzas and one Mexican garlic breadsticks on 31st July 2022 first of all the order was delivered very late in about 55 minutes when they promise a delivery of 30 minutes
Secondly the food quality was so bad that we have to throw most of it out. the Pizzas were stale and smelling bad it. they were uncooked it was tasting like raw maida and for garlic bread stix I am attaching the photos of what we receive.
I demand...

+2 photos

Helpful

Found this helpful?

Write a comment