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Pizza Hut India Complaints & Reviews

1.7
Updated: Nov 10, 2024
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Pizza Hut India reviews & complaints page 18

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J
jogender singh
from Bengaluru, Karnataka
Jun 10, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
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Order not delivered , issue refund

Address: 5th Floor, Nirman Sadan, Subhash Road, PWD B&R Rohtak

Order no. 19866909.
Pizza hut people contacted and informed that owing to maintenance work they cannot deliver the order
Kindly refund the amount ASAP...
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mitali alug
from Jalandhar, Punjab
Jun 10, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
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Ordered for a yummy pizza, got money wasted with five times thicker bread pizza

Address: Chennai
Website: Pizza hut

We were traveling since morning to reach Chennai and further on settling we were damn hungry. Without giving a thought we ordered from pizza hut but after a long wait we finally recieved it. further to our shock we were left with no exitement for pizza hut pizza as it was made for animal consumption not human. Ur was five times thick layered and cheese chil was frozen. Such a bad experience...
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Rocky Gulia
from Gurugram, Haryana
Jun 6, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
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Oily pizza

Address: Sector 56 huda market gurgaon

Very bad in taste, oily and smelly also...
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C
cg8774
from Ghaziabad, Uttar Pradesh
Jun 6, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
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Pizza Hut charged extra money

I went to Pizza hut store on 4-Jun-2022 at Crossing Republik, Ghaziabad, UP, India. I ordered and purchased Box of 4 veg pizza from the store itself. They charged me INR 466/- (excluding tax). However, when I checked online, the price of Box of 4 veg pizza is showing INR 435/-.
Later, I called upon Pizza hut customer care and the executive told me that he will arrange for a call back from technical person within 5-10 minutes. However,...
+1 photos
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D
divij batra
Jun 5, 2022
Jun 6, 2022
This thread was updated on Jun 6, 2022
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Rude staff

Address: Gurgaon

I placed an order no.15712876 today from Pizza Hut app, after 30 mins I receive a call stating that we do not have delivery partners so we are cancelling your request.

I asked the person her name to which she did not response instead told me if you want the order that much do a take away from the store.

I asked her for a complaint id where I can raise my concern to which she replied I will call you back in 5...
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JyotiAgrawal
from Agra, Uttar Pradesh
Jun 2, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Money deducted but order didn't get confirm

Address: sikandra

Hi team,

I ordered pizza from pizza hut site on 2-jun-2022 at 8:49 pm in agra of worth rs 493.50
Snapshots are attached.

Money got deducted from my account which i paid through phonepay.

I tried to call pizza Hut customer care no. But my calls didn't get forwarded to support person.

Kindly help me here....
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Juna P
from Bengaluru, Karnataka
Jun 2, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Drinking water charged at 50 INR / litre

Address: Orion Uptown mall, old madras road, Bangalore 560049

Hi,
I would like to raise a complaint against Pizza Hut Orion uptown mall old madras road Bangalore. They have charged 50 rs for drinking water bottle. They don’t even provide a glass of water and when requested for a glass of water for my 5 year old daughter they gave me the water bottle of 1 litre which costed 50rs. How can someone charge this much amount for drinking water which should be just 20 rs otherwise? Also, they should...
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S
Shankar Arardri
May 30, 2022
May 31, 2022
This thread was updated on May 31, 2022
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I paid for my order but it was delivered

I payed for my order for hut treat box 4 San Francisco style my transaction I'd is[protected] I payed it through Google pay after some minutes I got a message saying that your order cannot be delivered and it was not even reflecting on my account of pizza hut app it was debited from my bank account...
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A
AnilKS1
from Bengaluru, Karnataka
May 30, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Failing to refund the money after cancelling the order

Date of the Incident - 22-May-2022
Consumer Name - anil ks
ordered pizza from pizzahut website on 22May2022, payment was also made online thru' paytm and that order was cancelled. called the pizzahut twice and they say still the refund request has not been raised....
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A
atharhas
from Delhi, Delhi
May 27, 2022
May 28, 2022
This thread was updated on May 28, 2022
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Meal for 2

I have had meal for 2 of 249- 2 personal pizza+ cold drinks at dt City centre Mall shop no 1& 101 MG road

The same order I have ordered at cyber hub phase 3 Gurgaon and they are refusing to offer me cold drinks with pizza.

The descripency in order is irritating me, can you make this clear....
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S
shashimehta
from Dehradun, Uttarakhand
May 26, 2022
May 28, 2022
This thread was updated on May 28, 2022
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Money debited but order canceled

Address: 140 Pleasant Valley, Rajpur Road, Dehradun 248001

On 25 May 2022 I placed an order online at pizzahut. I paid via UPI Payment through icicibank. Rs 874.66 got debited from my account but order was cancelled. I got following message from my bank :

Dear Customer, Your transaction of Rs 874.66 from ICICI Bank was successfully credited to the beneficiary Pizza Hut account XXXXXXXXX1465 on 25/05/2022 20:08:20 with RRN[protected]. In case the beneficiary has not received the amount,...
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Candela Healthcare
May 25, 2022
May 26, 2022
This thread was updated on May 26, 2022
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Pizza Hut Sitting Area Very Dirty Sector 15, Chandigarh

Address: Pizza Hut, Bay Shop No. 82, Sector 15, Chandigarh

Hi,

I'm in Pizza Hut Sector 15, Chandigarh.

Pizza Hut sitting place very dirty in pathetic condition.

Will not recommend anybody to visit pizza hut.

Regards
Nitin
[protected]...
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S
sataksh12
May 25, 2022
May 27, 2022
This thread was updated on May 27, 2022
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Amount deducted from bank account but order not placed

I am ordering an order of ruppes 643.5 pizza hut app amount was debited from my account to pizza hut but order not placed please give me my money back...
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ShaluPratapRana
from Gurugram, Haryana
May 25, 2022
May 31, 2022
This thread was updated on May 31, 2022
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Money deducted while order not placed

I placed order of 298.20 rs on pizza hut site by phone pe, but order not placed nd money deducted
I always face dis issue when order placed on pizza hut site...
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Aryan_Ruban
from Pune, Maharashtra
May 24, 2022
May 27, 2022
This thread was updated on May 27, 2022
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Money Deducted but no refund

Website: www.pizzahut.co.in

I was trying to place an order on pizza hut’s online website but at payment page payment was successful but order was not placed. I tried for the payment again but this time also same case money got deducted and payment was successful but order was not placed. I have the payment details. The payment option I chose was through paytm. I need refund for this ASAP.

Thanks...
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joelabraham
from RASIPURAM, Tamil Nadu
May 23, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Ordered received wrongly and not responding

Address: 2nd Flr, Fun Republic Mall Avinashi Road, Peelamedu - Pudur Main Rd, Coimbatore, Tamil Nadu 641004

I ordered cheese garlic bread worth rs159 but rather got an ordinary garlic bread stix worth rs99...i feel cheated and there is no response from the conpany nor zomato ...i want my problem to be resolved...
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Aditya chinni
from Hyderabad, Telangana
May 23, 2022
May 30, 2022
This thread was updated on May 30, 2022
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Refund for debited amount IN 628.96 as payment successful but order not recieved

I have paid ₹628.96 through Pizza Hut mobile app via paytm, Amount is debited from by account and transaction is sucessfull but I haven't received any order in app. As I am in Pizza hut I spoke to manager reg. Issue he suggested me to contact customer care. I spoke to customer care and demanded refund and a conformation mail Or complaint request ID reg. Complaine but Pizza hut team refused to provide those details and blindly assuring me...
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M M Mayank
from Pune, Maharashtra
May 22, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Very poor services at Pizza Hut Pun camp branch . We have been waiting for more than 45 mins but no one attended to us .

Address: 9405373685

Very poor services at Pizza Hut Puné camp branch . We have been waiting for more than 45 mins but no one attended to us . Inspite of telling the staff several times no one even came to clean the table. Finally when I raised my voice and placed order still the response was very shabby . We asked for water bottle while we were waiting but still no one responded for nearly 10 mins . When the bottle came no glasses came along with we requested...
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Shiven Goel
from Nagpur, Maharashtra
May 21, 2022
May 24, 2022
This thread was updated on May 24, 2022
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No cheese in the pizza, plain pizza.

Address: Nagpur South Ambazari hut

Do we pay for a bread and some vegetables?? I had ordered
One tandoori paneer personal san francisco and one Veggie supreme personal.
One being signature and another being your supreme pizza, does it count for no cheese on the base as a reward to the customer? Had to throw away the pizza it was so horrible in taste. The crust was not properly cooked, it was horrible. I had also ordered a tear and share garlic bread, in description...
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Sree 2812
May 21, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Money deducted from my bank account.. order not placed... no refund till date

Address: Room No. 101, Bilad Bloom field, Sector 18, Ulwe

My name is Sree Nair. I am staying in Ulwe, Navi Mumbai, Maharashtra. 11th of April, 2022 I ordered a pizza through Pizza Hut app. The amount 376 deducted from my bank account but the order not placed. Within 30 minutes I called the customer care and they told me within a few days the money will revert back to my account. Nothing happened. Since then I have complained to customer care 9 times. I have not yet received my money back except...
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