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Pizza Hut India Complaints & Reviews

1.7
Updated: Nov 10, 2024
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Pizza Hut India reviews & complaints page 17

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V
Vi Shal kumar
Jul 9, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
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I am complaining about a product

Address: Ashiyana ,pizza hut

Sir,
I ordered a pan pizza
From ashiyana, patna
And delivered in my destination
Bcoz pizza's taste was not good
It has sour to eat

Thank you...
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Saurabh gade 808
from Ranchi, Jharkhand
Jul 9, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
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Payments done but service man rejected to service pizza

Address: Nucleus mall, Ranchi

Payment done through phone pay. Payment was successful.thereafter service man rejected to service pizza....
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shrish1980
from Agra, Uttar Pradesh
Jul 9, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
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Extreme Delay of 2 Hrs.

Address: C-174, Kedar Nagar, Shahganj, Agra-282010

Hello Pizza Hut...

Where is my pizza ... what should I do at this point of time... it was a little celebration and all got spoiled... Twice I called your call Center... they keep saying it'll be soon delivered and the manage from store will call and update you... there is no call no manager no pizza...

Pls tell me what to do know...?

Thanks & Regards;
Shrish Kumar Verma

Order...
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akshay dharwad
Jul 8, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
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2 medium pizzas not delivered and call centre says delivered

I had placed a order for Pizza yesterday from Pizza Hut at around 8:30 PM. The order number is 11583027 for 770.70 rupees. Firstly the delivery boy came one and half hour late at 10 Pam and got the personal size pizza instead of the medium one which I had ordered. I sent him back and never came back
Today I call the call centre and they say it’s been delivered. This is in accept. I need to make my friends and social media know how...
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Suhailabbas13
Jul 4, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Order not placed but still money deducted

Address: Vadodara

I tried to place an order on the app worth 324.45 rs. . I paid the amount but my order didn't get placed. And refund hasn't been initiated. Refund it back....
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Ujjwal_u
from Ghaziabad, Uttar Pradesh
Jul 4, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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About taste

Address: Vaishali shoprix mall

Worst baked chessy momos ever.
Never try it again.
Pizza hut disappointed me.
Taste is just like ###.
Portion is also less....
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Arti02
Jul 3, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Food not served after person reached the location

Address: Kanpur

I ordered 2 pizzas and garlic bread. We have opted for a takeaway option and after food was being processed and out to takeaway, we went there and the staff did not gave us the order and said pay first and coma after one hour. We left and after saying we will complain, they asked us to come and collect the order.
What kind of behaviour is this. We have so many options and still this is being done.
Very shameful and bad experience...
+1 photos
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PN Aashiq
Jul 2, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Improve your store service

Address: Badlapur, Thane, Maharashtra

Today I order first time from Pizza Hut app. I would say anyone would definitely cry if they provide such service to their customers. It has been 2 hours and the delivery is at the moon. Just 3.4 kms and it took 2 hours and counting... If the store cannot serve the customer wisely they pizza hut should close that store....
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Muskan Bidhu
Jul 2, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Order placed payment successful but they didn't deliver

Address: ITPL Bangalore, Whitefield, Karnataka

On 19th June, 2022. I ordered combo pizza from pizza hut, ITPL, Bangalore. i made payment it was successful and order was confirmed
Pizza Hut order ID 14136643.
But after sometime I got message that they are not able to deliver the order and money will be refunded. After some days I tried customer care number as Money was not refunded, they said they didn't get any refund request.kindly help....
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Smriti Mallick
Jul 2, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
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Didn't receive the refund amount and it's been 2 weeks

Address: Pizza Hut, Plot No 22, Gr Flr, Nallagandla Rd, beside Caf, Serilingampalle (M), Telangana 500019
Website: www.pizzahut.co.in/?gclid=CjwKCAjw2f-VBhAsEiwAO4lNeCaTcxwpNXfWFSGiIZhUl7mVORMBD1r59hnfR5raC3qeYxcCyVadMRoCKHEQAvD_BwE

I placed an order for 2 medium pizzas on the 18th of June 2022. It is delayed for more than an hour and after connecting to the customer care service thrice. I requested a cancellation and full refund.

It has been more than 15 days and I've called customer care service more than a dozen times already. I was initially asked to wait for 24-48 hours and then, they asked me to wait for another 7 days after that another 7 days,...
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Pizza Hut customer care helpline number 765-3893-820 all type information payment refund related.
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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Order not Picking

My Didek order not received...
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Aryankumar121
from Bokaro steel city, Jharkhand
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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RE: Re: Online Food Ordering complaint

Address: secter 3rd bokaro mall bokaro steel city jharkhand

Related to order no 10366204 hello sir i order a pizza from bokaro mall pizza hut resturdent and they deliver me a very bad quality pizza which is very bad in quality i have alody complain agnest this but till nw i haven't got my refund plzz refund my amount which i paid u...
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Nandhitha thirugnanam
from Chennai, Tamil Nadu
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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Fraudness on transaction

Address: Guduvancheri chennai

I didn't receive the order but amount was debited...
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Ankita singla
Jun 24, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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Money was deducted but there is no order

Hi
While ordering pizza, I made payment via Paytm but my order was not placed and my money is deducted...
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Joelkcg
from Kottayam, Kerala
Jun 23, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
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Amount deducted, order not placed, not refunded

Address: Kottayam

Had placed an order on pizza hut app, on 14th June, using Paytm wallet and an amount of 1257 was debited from my account to the sapphire foods, i have attached the copy of the transaction and proof below, and confirmation from Paytm of the payment, but according to pizza hut, the order was not yet received.
I need my money back, i will go to the customer court if I have too, very poor customer care service bas well...
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Sunitaprajapati
from Ghaziabad, Uttar Pradesh
Jun 22, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
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Regarding misleading information

Sir ordered pizza from pizza Hut @7:54 pm and it shows delivered on website at 8:15 pm which was not actually delivered. It was delivered at 8:30 pm and it was misleading...
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Priya Soares
from Mumbai, Maharashtra
Jun 13, 2022
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Refund not received for order placed and payment done twice

Hi,

I had ordered for pizza from your store on 24th May 2022 by Paytm no [protected] amounting to Rs 718. For some reason the money was debited but still didnt reflect at your end and I was forced to pay cash (Rs 718)to recieve the order on the same day i.e. 24th May. I was then told by your customers service that the wrongly debited money will be credited back to my bank account via paytm by 30th May 2022.
I have been...
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Priya Soares
from Mumbai, Maharashtra
Jun 13, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Refund for order placed and payment done twice

Address: Powai, Mumbai

I had ordered for pizza from your store on 24th May 2022 by Paytm no [protected] amounting to Rs 718. For some reason the money was debited but still didnt reflect at your end and I was forced to pay cash (Rs 718)to recieve the order on the same day i.e. 24th May. I was then told by your customers service that the wrongly debited money will be credited back to my bank account via paytm by 30th May 2022.
I have been repeatedly following...
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Sourab Bhatia
Jun 13, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Regarding delivery and behaviour

Address: Model town

Dear
Your customer executive refuse to delivery .last time same location delivered order.but now he say not delivery allow in public place and not delivered within 1 km...so this is tottaly disappointed me and i am regular customer
This is unacceptable and customer care shavindera way of talking at last is like...
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Simerpreet81
Jun 10, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
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Order not delivered complete

We ordered pizza #11311970 from pizza hut patiala through COD . They took full amount but not gave cheese dip. On calling back, he said it was not in store, on insisting for refund, he said he ll talk to manager .
But he neither called nor refunded nor taking any call now...
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