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Pizza Hut India Complaints & Reviews

www.pizzahut.co.in
1.7
Updated: Nov 10, 2024
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P
Pansheriya Harshit
Apr 18, 2022
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Cold and bad service

Address: Srinagar jamukasmir

Cold food delivery by pizza hut and also no ketchup no chiili flex and oregano
Very bad and not complete food delivery by pizza hut...
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Sanchitmangla
from delhi, Delhi
Apr 12, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Not eatable poor quality food by Pizza Hut Karol Bagh Delhi

Website: www.pizzahut.co.in

I have ordered a pizza from pizza hut karol bagh outlet. I ordered it from swiggy (order id[protected]. (3rd of April my order date)
The pizza that I ordered was a VEGGIE TANDOORI WITH STUFFED CRUST -CHEESE MAX.
The pizza that I received was something else. I will attach the photographs of that pizza along with this email.
I want you to look at the photos and I need you to tell me whether it was eatable or not. br...
+1 photos
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Ramnik Sharma
from Musafirkhana, Uttar Pradesh
Apr 10, 2022
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Refused to not deliver the Order

Address: House No 517 Sector 80 SAS Nagar Mohali

I Rammik Sharma resident of House No 517 Sector 80 SAS Nagar Mohali Punjab 140308 ordered Pizza on line vide order No 17126926 on dated 10/04/2022 at around 8.30 PM
At 9.00 PM I received a call from Phase 10 Mohali outlet regarding not to deliver order due to territory issue
That was very surprised for me because Phase 10 outlet is hardly 3-4 KM away from my residence
Very disappointed
Request you to kindly...
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A
Akal99
Apr 9, 2022
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Money charged for water bottle is exorbitant

Today I happened to visit pizzahut. My daughter asked me to buy water bottle also. But the amount charged by pizza hut for water bottle owned by peopsico company is double the cost that is sold outside Both pizza hut and PepsiCo are cheating people in the name of business. I will never ever go to pizza hut or buy any PepsiCo product....
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Sanchitmangla
from delhi, Delhi
Apr 4, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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Non eatable stale food by pizza hut karol bagh

I have ordered a pizza from pizza hut karol bagh outlet. I ordered it from swiggy (order id[protected].
The pizza that I ordered was a VEGGIE TANDOORI WITH STUFFED CRUST -CHEESE MAX.
The pizza that I received was something else. I will attach the photographs of that pizza along with this email.
I want you to look at the photos and I need you to tell me whether it was eatable or not.
the second thing that...
+1 photos
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Sanchitmangla
from delhi, Delhi
Apr 4, 2022
Apr 6, 2022
This thread was updated on Apr 6, 2022
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Not eatable STALE food by Pizza Hut Karol Bagh Delhi

I have ordered a pizza from pizza hut karol bagh outlet. I ordered it from swiggy (order id[protected].
The pizza that I ordered was a VEGGIE TANDOORI WITH STUFFED CRUST -CHEESE MAX.
The pizza that I received was something else. I will attach the photographs of that pizza along with this email.
I want you to look at the photos and I need you to tell me whether it was eatable or not.
the second thing that...
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Rajvansh Sandhu
from Mohali, Punjab
Apr 2, 2022
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Delay of order

Address: Pizza Hut phase 5

Pizza was delivered late without sizzling and sauce. Order number #16011867...
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Mi1121
Mar 24, 2022
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Stale food, had to go to the hospital.

Address: Pizza hut located in Mulund, Maharashtra

Stale food
had ordered a simple garlic bread
- the cheese was stale
- the onions were stale as well
the bread was worst the quality over all was NOT GOOD
This led to my mother being admitted to the hospital in ICU
IS THIS A JOKE TO THE ONES MAKING THE FOOD?
someone is literally going to the hospital?? and you can’t even make or prepare fresh food for which we’re paying bucks???!...
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Adi_2403
from Pune, Maharashtra
Mar 22, 2022
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Bill not provided

Address: Dhanori

I have ordered from Zomato and bill has not been provided by pizzahut...
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R
RaviHaldia
Mar 19, 2022
May 21, 2022
This thread was updated on May 21, 2022
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Pizza not delivered money not refunded

I ordered pizzas on 18.3.22 and paid thru PAYTM RS.804.30 but neither pizzas delivered nor money refunded till now.order nr is
[protected]dd64-4b72-9c21-a68f5f3be-1dc
Need money refunded immdtly....
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D
DrJyoti Ravi
Mar 15, 2022
Mar 16, 2022
This thread was updated on Mar 16, 2022
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Regarding not receiving my refund yet

I had ordered a pizza on 31st December 2021 evening around 6pm. Had paid online Rupees 266₹ but had to cancel it due to error in delivery address.
My order number[protected]

I got a call from them that I will be getting a full refund within a week. I waited and contacted them again. Then I was told to wait for 15 days due to Covid related delays. No response for a month. When I called customer care in February, I...
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Ishita Goswami
from DIBRUGARH, Assam
Mar 13, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
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Money deducted twice for single order

Address: Dibrugarh

I made payment via card and they deducted money twice saying that the first transaction was unsuccessful...
+1 photos
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Mridusmita Kashyap
Mar 13, 2022
Mar 19, 2022
This thread was updated on Mar 19, 2022
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Fraud

Address: Tinsukia

Pizza hut takes more then a month to initiate a refund.I am tired of contacting and till now my issue is not solved yet will i ever get my money back? This is very sad that the company doesnot value their customer...
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madhur bansal
Mar 13, 2022
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Refused order at 10.50 pm ,rudely,

Address: Flat No 302 Triveni Paradise Apartment,17 Old Vijay Nagar Colony

They refuse to take order at 10.50 pm.

Even though we were having pizza they closed all aircondition and no fans.
Rude staff
Refused to give cold drink also at 10.50 pm
Poor
Very bad😡...
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pramod3591
Mar 12, 2022
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Order Cancelled refund not processed.

I had ordered 3 Divine chocolate tub as listed in the app. The order was not fulfilled and was cancelled as the product was not available. The order was placed on 20th February and the refunds has not yet been processed. As per the executive they have initiated refund but till date not received.

Order no : 15009313...
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S
srivarshini
from Bengaluru, Karnataka
Mar 10, 2022
Mar 12, 2022
This thread was updated on Mar 12, 2022
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Order not received, and no refund processed - Order 13100222

Address: JP Nagar 7th Phase (Puttenahalli) , bangalore

I had ordered two pizzas on Jan 9 2022. The order was sent to Bengaluru - JP Nagar 7th Phase (Puttenahalli) branch.
They called me telling me that they cannot deliver the order because my location was too far for them.
They didnt cancel the order after this, and shows on the website that it has been delivered.
I have called customer care multiple times, and my issue still hasnt been resolved.
I want a full refund...
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A
Arthi_123
Mar 9, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
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Scam

Incident date: 8/3/2022 at 21:50

Yesterday I placed an order at 21:50pm and the amount has immediately been deducted from my account but neither the confirmation mail nor the text has been shared with me and also I didn't received my order. And since yesterday I've dropped coupled of mail over HutCare also i tried calling through each and every customer care but I couldn't connected through any of them. Kindly provide me with...
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Mridusmita Kashyap
Mar 5, 2022
Mar 6, 2022
This thread was updated on Mar 6, 2022
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I am complaining about the very unethical behaviour of the whole company towards consumer.

It is very sad to know that your company takes so long to address consumer's issue .I I was asked to wait for 21 days which is now more than that.And Yet no refund has been initiated. If your team makes it clear that the company won't initiated i would be very happy. It was totally wrong that you took an order when a unit wasnt yet operational and now its taking so much time just to initiate refund. If this way you are thinking of adding...
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manishmonti
from Chennai, Tamil Nadu
Mar 2, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Ordered pizza and more then one hour didnt get my order

Address: Pizza Hut, Bellandur

Hi All,
I didnt know that how this platefrom works however I want to raise a complain here. on 2nd march 2022, I ordered pizza online through the website. the pizza store located at Bellandur and order id is 12317741. in next one hour, I didnt get any call or sms however after 45 min, the delivery guy sms me that location is more then 10 km . I was waiting for a call from store or customer care to inform me about that however, I didnt...
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Samruddha
from Kolhapur, Maharashtra
Mar 2, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
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Food Poisoning

Address: Palm Grove Sambhajinagar Kolhapur Maharashtra

I ordered Pizza from Pizza Hut through ZOMATO app on 19th Feb 2022 order number [protected] I received stale food smelling. I ate one piece. It make me sick and I got food poisoning from it. I am still on medication since 19th Feb today it is 2nd March. Food from Pizza Hut made me really really very sick. Health and financial loss incurred and Pizza Hut claims the credibility of the famous Outlet brand of pizza great...
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