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Pizza Hut India Complaints & Reviews

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Updated: Nov 10, 2024
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Pizza Hut India reviews & complaints page 19

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P
Pine Strum
May 19, 2022
May 21, 2022
This thread was updated on May 21, 2022
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Pizza Dough being undercooked and wrong order.

Address: PIZZAHUT Devyani International Ltd. Ground Floor, Rainbow Cross Road, Bakori Phata, Wagholi, Pune, Maharashtra 412207 FSSAI NO: 11521036001173 Servi

Hello, All the order Details are below.
My food order was wrong and it was compromised in quality.
The two Pizzas I ordered
1)Double Cheese 2)Farmers Pick
with both Stuffed Crust - Cheese Maxx.
The dough on both Pizzas was undercooked especially the crust on the edge was extremely doughy. Even tho it was I paid for Stuffed Crust - Cheese Maxx. There was just not enough cheese on both pizzas, Even the...
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Riteshaggarwal
from Delhi, Delhi
May 18, 2022
May 19, 2022
This thread was updated on May 19, 2022
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Complaint about not accept my order

Hello
Mai yamuna vihar pizza hut mai[protected] ko raat 10:40 pe gaya or order dene laga
Tabhi staff ne clear mna krdia apka order nahi liya jayega ap jaa sakte h
Ye kya trika hua jb store open h to aap order kyo nahi lenge...
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GyanendraKumarMishraa
May 15, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Get Pizza after 1 hour 10 minutes and everything I had to throw out into dustbin as it was not eatable at all.

I received my order after 1 hour inspite of the prime location I am staying at kandivali west new link road, my guests and family members didt touch the pizza as it was not hot n fresh at all. My full bill amount got wasted. Ordered 2 pizas with cold drinks and all have to thrown to dustbin. Delivery call me after 30 minutes of ordering piza and gave me excuse that not able to find the adress, simply how come? the tower I am living in, is...
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A
Abdul Quavi Kazim Mohammed
May 13, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Bad store maintenance

Address: 8-1-402/115,Gulshan Colony,Shaikpet

The store at Shaikpet is dirty place with loads of mosquito and a/c not working store incharge Mr.Navin is not capable of handling store issues, for everything he is insisting us to complain and slove the issue, use less not going to visit again...
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Sabrinajsuri
from Mumbai, Maharashtra
May 10, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Bad service horrible experience

Very disappointed.. not the first time but ur services have gone pathetic..
Every time delayed service. Mother’s Day was completely ruined because my order was 1.5 hrs delayed so finally I cancelled the order.
Even samiksha from back end had pathetic response...
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Srinath Iyer
May 10, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Regarding staff behavior

Address: Karkhana secunderabad

Visited pizza hut at karkhana secunderabad. The service here is so hopeless and they have no time or courtesy to explain the items which go into the pizza. They seem to be busy when I was the only customer at the outlet. The manager Madhuri seems to be having a bad day which I had to face her brunt of her bad day. She needs training and counseling. My order no is 633586 T and 643586 T....
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Manisha Bidaye
May 9, 2022
May 10, 2022
This thread was updated on May 10, 2022
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Service and online delivery not done after 90 min waiting

Address: A 1202 SHIVOM TOWER CHANDIVALI FARM ROAD, NEAR NAHAR MEDICAL CENTER

I Dr Manisha Bidaye ordered Piza from online Piza on 8th May 2022 at 9.45 Pm, the delivery time shown on mail and message was 10 .14 pm .
Order No 15819200.
In spite of calling 3 times from 10 .15 pm till 11.10 pm I did not received my delivery till 11.10 pm I canceled my order on email at 11.10 pm . My amt Rs 345 is still not received back in my account kindly refund my money at the earliest. Customer care no not available...
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AalekhM
from Nagpur, Maharashtra
May 8, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Improperly cooked pizza delivered half an hour late

Order no 18229862
Schdeuled delivery time at the time of order 21.51 hrs
Actual delivery time 22.20 hrs
Date of incident 8th may 22

This was not a good experience
Half cooked pizza delivered half an hour late.
Moreover the delivery person was rude enough to spoil the mood....
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R
rama_007
from Hyderabad, Telangana
May 8, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Pizza not received

Address: madhapur hyderabad

Order no.18065518 pizza ordered cash paid online pizza not delivered and money not refunded. refused to deliver at the last moment. but order accepted money was paid online instructions sent that order would be deliverd in 30 monutes while we were waiting after 27 miutes we received a call order cannot be deliverd and money will be refunded as per compnay norms....
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Hema Vasandani
May 7, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Complaint about burnt pizza from pizza hut.

Address: Pizza hut kamla nafar new delhi

Respected Sir/Maam
I ordered pizza from pizza hut app and bill value of rs 875 our 1 veggie feast pizza was burnt and had burnt veggies and it was pathetic we didn't expect this kind of service we request you a refund or a new pizza....
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Kanchan Saini Kapoor
from Bengaluru, Karnataka
May 7, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Jalapeno Poppers & Garlic Bread stix order not received

Address: B-403, Indus Crest appartments, Osman Nagar, Hyderabad

On 01.05.2022 I placed an order from Pizza Hut with Order ID [protected] through Zomato. I have not received my complete order. In this order, I paid for Jalapeno Poppers & Garlic Bread stix While I have only received Garlic Bread stix even though that was also not complete order. So many times I called and chat with the Zomato team as well as the Pizza Hut team for my refund. But they are not providing my refund for that order for which I...
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D
DrGarvitAgg
May 7, 2022
May 7, 2022
This thread was updated on May 7, 2022
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Carelessness of the restaurant

Regarding the order placed on 6May2022.
My registered no : [protected]

I have placed my order from pizza hut app, it was to be delivered to me at 8:55 Pm, but it was not delivered to me, while on the app it showed me delivered. After 5 mins i got a call from a man enquiring about the address where the order has to be delivered. I asked about his location, and he informed me that he was at the restaurant itself. I received...
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G
Gramercy
May 5, 2022
May 21, 2022
This thread was updated on May 21, 2022
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Order not delivered and refund of my amount

Order no. 11226837

Ordered online for wednesday offer making debit card payment. Received msg stating "your order will be delivered shortly". I was under impression that someone will call for delivery. When it' was more than half an hour, i called them n was informed them that it is pick up and will take another half an hour for delivery. I asked them to cancel the order and refund my money back. They confirmed me of cancelling...
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Address: Tumkur Karnataka

Thanks for charging 25 Rs as packaging charges for carton box and carry bag and your service is below par level.
I would like to file a complaint in District Consumer court as i have given enough time to respond but you didn't given any response. We will meet soon.

Rest details :
https://twitter.com/RAMAKRISHNAGP90/status/[protected]...
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dhruv sinha
from Sheoganj, Rajasthan
May 3, 2022
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Pizza Hut India Order not placed, but money got deducted

- date of incident :[protected], around 4:45 PM IST
- I was trying to order the pizza from pizza hut app. I added the pizzas to the cart, proceed to the payment step using UPI method (GPay), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty.
- The disadvantage using the pizza hut app, is there is no option to lodge a complaint when an issue occurred....
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Kamlesh Kumar
from Gurgaon, Haryana
May 2, 2022
May 5, 2022
This thread was updated on May 5, 2022
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Online pizza ordering refunds

Website: www.pizzahut.co.in

Order number 1194204 was canceled and Pizza Hut is not showing any method or intent to refund the canceled order.

Their total system is a time waste. Every time I called their representative put the call on hold and doesn't reply.

The store will ask for time every time.

Do not order Pizza online from Pizz Hut ....
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ROVER Z
May 1, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Duplicate Bill Receipt

We ordered single chicken sausage delight medium pizza and a cup of pepsi. We made the payment vide Phone Pe but the guy at the counter did not provide us with a receipt/bill. We asked for the same but he was unable to provide us with the bill. Therefore would like to request you to kindly provide us with a copy of the bill for order id : [protected] dtd 1st May 2022 so that we can cross check the list of items that has been charged on the...
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Sk8r_10_mustafa
from Aligarh, Uttar Pradesh
Apr 29, 2022
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Bad quality of pizza

Address: Maris road Aligarh

Very very very disgusting pizza i ever tasted in My Life. Pizza was so bad that I can't even tell you there was nothing in the name of cheese and when I told the manager he also didn't say anything All my money was spent on your useless pizza. You should get the pizza quality checked once in Aligarh, then it will be good for you too. Otherwise it doesn't matter anyway Domino's is here for us...
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Aruna Babu
Apr 25, 2022
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Delivery and food

Address: vidhyaranyapura ,Bangalore 560097

Today we went to pizza hut to eat some pizza. then suddenly by seeing "spicy baked chicken wings" we thought of buying too, we ordered also... But for this "Five Start Chicken " is better. they gave fingers like 4 pieces and charged 250... really doesn't make people fool like this... In image it will make us feel that it is worth, but it is ... don't cheat anyone like... at least you people should have some ethics. this is really nonsense....
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saxena.ashwani
from Noida, Uttar Pradesh
Apr 19, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Pizza Hut India I am complaining regarding the prices for PEPSI (soft drink) 500 ml bottle @60 rupees. I. e too much high

I have purchased one tandoori panner pizza along with pepsi bottle at
Pizza Hut outlet in Foodcourt, located left hand side, Mathura, Uttar Pradesh. I have noticed that pepsi price was higher than usual. They charged me rs.60 for 500 ml (As per attached invoice no. : FC[protected] dated 11th Apr 2022 time 3.13. Pm), when i checked the bottled i got shocked by seeing the mrp on bottle which was mention 60 rs. (As per attached bottle...
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