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Projekt Perfumery India Complaints & Reviews

perfumery.co.in
1.2
Updated: Feb 24, 2024
Complaints 327
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74
Unresolved
253
So far, so good. Projekt Perfumery India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Projekt Perfumery India will keep up the work and continue to help more customers with their concerns even better 🤝
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Projekt Perfumery India reviews & complaints page 2

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A
Arishrox
from Mumbai, Maharashtra
Sep 25, 2023
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Product not delivered

Its been almost a 2 month they still have not delivered my product nor refund my money...
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A
Arishrox
from Mumbai, Maharashtra
Sep 21, 2023
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Fake delivery status

After not refunding the money i ask them at least send the product and then they created the fake AWB number to cheat the customer i also contact the courier service which they are using they send product is not handover to them soo all they do is scam they scam me for 7407rs...
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A
Arishrox
from Mumbai, Maharashtra
Sep 21, 2023
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Not refunding not even ready to send the product

Im complaining 3rd time they r not ready to refund or not even willing to send the products after taking the money they think customer are fool i wish this time you could take some actions against them they are scamming our hard earn money...
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M
mrlmc0
from Bengaluru, Karnataka
Sep 20, 2023
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Davidoff Coolwater Fragrance

I have ordered a Davidoff Coolwater fragrance on 21st August 2023 and the product is still not delivered. The tracking status of the order is showing as Item Booked from August and it is not delivered.

This is a scam website and many other customers are facing the same issues.
My Order Name - 85617
Order Date[protected]
Order Price - 2098.

Issue refund if product can't be delivered as...
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M
mrlmc0
from Bengaluru, Karnataka
Sep 20, 2023
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Davidoff Coolwater fragrance

I ordered a Davidoff Coolwater fragrance from this website and the product is not delivered. Tracking ID is showing as shipment booked.

This is a fake website charging fraud money without delivering the product. I can see that many other customers face the same issue from this website. My order cost is Rs. 2098 ordered on
21st August 2023 and it is still not delivered. Order ID - 85617.

Please take remedial...
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A
Arishrox
from Mumbai, Maharashtra
Sep 20, 2023
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Not refunding my money

After canceling the order they are not refunding my money back sum of rs 7407.3...
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A
Arishrox
from Mumbai, Maharashtra
Sep 18, 2023
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No updates on my order PPI-SX69500861470021XX

Address: Mumbai City, Maharashtra

There is no updates on my order its an prepaid order of 7407.3amount...
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B
Bhawana88
from Hyderabad, Andhra Pradesh
Sep 16, 2023
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Didn't receive my order

I placed an order for perfume and paid 14500 using credit card. I haven't received my order yet. It's already been more than 15 days now....
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A
ayushchats
Aug 26, 2023
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Paid for perfumes but they did not deliver

Address: Mumbai

My order #PPI-SX[protected]XX in which I ordered 4 bottles of perfume. I received 2 bottles in 3 days but there is no update from the company on the remaining bottles.

I want the perfumes to be dispatched and I get a Point of contract until it reaches me....
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K
[email protected]
from Hyderabad, Telangana
Aug 21, 2023
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Damaged Products

Address: Mohit Khatri, Perfumery India, Bungalow no. 2 Rudra Villa, Gandhinagar - Ahmedabad Rd, Bhat, Ahmedabad, Gujarat,

On August 5, 2023 i order 3 perfumes (order no 85497). they didnt bother to send the perfumes and only after i logged a complaint did they send it on Aug 16 which reached me on Aug 20. When i opened one of the perfumes called Autobiography Nova, i found the bottle to be damaged and all the juice in the bottle gone. I want to get a refund for the money i paid....
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A
Apoorv@@11
from Noida, Uttar Pradesh
Aug 17, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Unfulfilled order - PPI-SX69500846840021XX

Address: Projekt Perfumery, Ahmedabad

I placed my order on 30th July 2023, it's been 18 days, and I have no update or replies.
I please want it sorted and my product delivered, I have paid for my order as well.
Order No: PPI-SX[protected]XX...
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A
Ampinku
from Kolkata, West Bengal
Aug 17, 2023
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Perfumery, ae is a scam website

I ordered for a sample of perfume from Perfumery. ae and had to pay online as no COD was available and it’s been more than a month now and they have neither shipped or communicated any reason for delay. They have no active customer care number and now I am in soup.They sent me a order tracking link but it says the order is not shipped only since 31st July. This is a fraudulent website....
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K
[email protected]
from Hyderabad, Telangana
Aug 16, 2023
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Order not getting shipped, inspite of reminder no response

Address: Ahmedabad
Website: perfumery.co.in

My order no 84997 ordered on Aug 5, 2023 has been booked but not shipped. inspite of reminders there has been no response....
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S
seshendras
Jul 25, 2023
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Order not received. More than 3 weeks.

It's been more than 3 weeks (order date[protected] since I ordered the product, order# #PPI-SX[protected]XX, but it hasn't been delivered yet. Despite of several emails and messages on whatsapp, only twice they responded that too on whasapp and they said that they'll ship in that particular week. They stopped responding now. If they can't deliver, they should cancel the order and refund my payment....
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V
Victor@13
from Howrah, West Bengal
Jul 25, 2023
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As the quantity received less as per my order. order no. #PPI-SX69500838510021XX

Address: Howrah, West Bengal.

I had faced an issue with “perfumery.co.in”. Details furnished below.

1. Searched for 200 ML quantity perfume bottle on the website perfumery.co.in (Artifacts attached” Search Result.JPG”) and placed order “order no. #PPI-SX[protected]XX” (Artifacts attached” Purchase Confirmation.JPG”), however in the details section quantity of 100 ML was mentioned but the price displayed was of 200 ML.

2....
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V
Victor@13
from Howrah, West Bengal
Jul 25, 2023
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I had faced an issue with perfumery.co.in. Details furnished below.

Address: Howrah, West Bengal

1. Searched for 200 ML quantity perfume bottle on the website perfumery.co.in (Artifacts attached” Search Result.JPG”) and placed order “order no. #PPI-SX[protected]XX” (Artifacts attached” Purchase Confirmation.JPG”), however in the details section quantity of 100 ML was mentioned but the price displayed was of 200 ML.

2. Order placed for 200 ML, and I accepted the price displayed on the website. Purchased...
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K
Kishore191
Jul 18, 2023
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Emergency !

Address: Bungalow no. 2 Rudra Villa, Gandhinagar - Ahmedabad Rd, Bhat, Ahmedabad, Gujarat.
Website: perfumery.co.in , perfumery.ae

First of all why all of your phones dont respond ? Why is it hard for a customer to reach you ? I have ordered 3 perfumes and received just one. Wheres the remaining ? If its not available do a refund. I have asked for a refund 3 days back and the person with the number +[protected], +[protected] is hiding along with [protected]@perfumery.co.in and [protected]@perfumery.ae. Its been 10 days since the order. I need a refund back. I am going to share...
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I
imran_ias
from Hyderabad, Telangana
Jul 12, 2023
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Ghosted without any information about delivery after full payment made

I got assurance of sending the remaining 3 perfumes as prepaid order #PPI-SX[protected]XX for which I had paid the entire amount for 4 perfumes. Check my whatsapp from [protected].

Then, you can see my daily follow ups without any response from you. You seem to be keeping me on tenter hooks, just sending one message a fortnight to assuage me and then leaving me up to dry, without any action.

I think your true...
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I
imran_ias
from Hyderabad, Telangana
Jun 28, 2023
Jul 12, 2023
This thread was updated on Jul 12, 2023
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Full amount taken, partial package delivered

Ordered 4 perfumes PPI-SX[protected]XX as COD. Got a small package today demanding full amount of 3121/-. But when we opened the package, it had just one perfume!

It also had a small slip of all the 4 perfumes but the small package and the demand for full amount implies that perfumery did this fraud on purpose as it could not have stuffed all 4 perfumes in the small package sent.

Tried reaching out on their...
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U
Unwan
Jun 23, 2023
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Product not yet shipped

Address: Ahmedabad

First I got an email that the product has been shipped and I got the tracking number and the next day it showed that the product is yet to be shipped and then they stopped answering my messages and when you send a message on whatsapp there's a worthless good for nothing auto bot replying to your texts....
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