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PVR Cinemas Complaints & Reviews

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Updated: Dec 28, 2024
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PVR Cinemas reviews & complaints page 67

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M
Muraaaa
Jan 24, 2021
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Declined to share the details

I had contacted the customer care executive of pvr cinemas and asked them the screen dimensions of pvr cinemas mg road vijayawada screen 1 and they are trying to skip the question by stating that it's against the terms and conditions. As a customer don't I have the right to know the dimensions of the screen before booking a ticket. Don't I have the right to know whether the specific screen matches my requirement or not? I must be watching...
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Address: Orion uptown mall

Hi my self,
James here I have visited to PVR today no guest associates, or duty manager, no good staff and no discipline how to behave with guest and no service for Audi we are going to order many times. In that wt we ordered even it's available . They are not providing . They making scam in food and no good response by duty manager or cinema manager even after we explaining the complainant. And no good service and I am really sad...
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A
Ajitha yasmin
from Kathor, Gujarat
Jan 20, 2021
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Bill for an item which I didn't ask for and providing delayed e bill

Hi sir. I came to watch the movie in pvr theater. In intermission, I purchased popcorn. And when I asked for bill, they said I will get it in sms. So I paid and went to pick up counter. I was given a extra microwave popcorn which I didn't ask for and they said it is free. I took it and came inside. And checked the bill. I was charged for the microwave popcorn. It's a cheap tactic followed by PVR to sell their new branded item. They think...
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R
Rav Chan
from Delhi, Delhi
Jan 19, 2021
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Water bottle over priced

I took a pvr dive 500ml water bottle from their f&b counter at panjagutta pvr, next galleria mall hyderabad. The water tasted, utterly poor and was like some tap water filled in a fancy bottle. I paid nearly 40rs for dis 500ml mineral water. At public places 500ml water is charged only 10 rupees but why pvr is charging 40 rs ??
I want to file a complaint on them...
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M
Murali B R
Jan 18, 2021
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Missing wallet

Address: laggere Bangalore

I have lost my wallet at PVR cinemas orion mall, Bangalore
Audi 6, seat J 18 21.50 show, 17th jan 2021, movie name KRACK ( telugu).

pls do the needful by finding my wallet.

T V Deepak
[protected]...
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S
Sweta Ghimirey
from Powai, Maharashtra
Dec 5, 2020
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The service was really poor, the seat was not functioning as we had paid for the service

Address: Subash Nagar, PVR, New Delhi

We had paid for 4DX movie and the seats was not functioning.
This was very bad experience.
We couldn't even watch the movie, as this was really sad experience.
For about an hour we waited for the seat to be ready, but we missed the movie.
And time waste and money waste...
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S
SKGANDHI1@pvr
Nov 5, 2020
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Refund I hope shall be executed

Address: Gurgaon Resi (me)
Website: surajgandhi1954@gmail.com

Plz refund as on reaching pvr about this there was no show running on reaching pvr, regards
Plz confirm if possible
(Suraj Kumar)
[protected]
I am yours longtime previledger, regards...
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Nanda Karthik
from Hyderabad, Telangana
Mar 14, 2020
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escape show cancelled but no message or refund issued

Address: Chennai, Tamil Nadu

I booked 3 tickets for bloodshot movie in escape cinemas for 9:30 am sunday morning 15th march 2020. I got a call the next day from escape cinemas saying the show has been cancelled. But i didn’t get a text message or email saying the show was cancelled. How am i supposed to get my money back without any proof that the show was cancelled. I booked the movie via the paytm app....
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S
shikha ashish jain
from Mumbai, Maharashtra
Mar 11, 2020
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pvr coupon code

Address: Mumbai City, Maharashtra, 400015

Received 4 coupon codes for some spending from kotak credit card. Earlier i was not able to apply the coupon code as the customer care advised me to use it on m coupon but i was not able to use it as wrong information was given to me for that i dropped an e mail to pvr customer support where i got to know that it was supposed to be used on star pass option so by that time i already watched the movie which i wanted to by purchasing the ticket...
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A
Anithasai
Mar 7, 2020
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irresponsible security guard

Hi team,

Yesterday we had a very worse experience in pvr forum mall, i’ll explain the scenario what happened exactly,

Our movie time was exactly 06 mar 2020 @9pm ist of 4dx pvr kukatpally, we came on-time to the screen entrance, there the security guard scanned the tickets and he said that this is not the correct theatre and i don’t know where this theatre is he said.

We thought like may...
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Divyam Chawla
Mar 6, 2020
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movie not working properly

Address: Ghaziabad, Uttar Pradesh, 201001

Today i went to watch movie baaghi 3 in opulent mall ghaziabad pvr cinema but movie wasn’t working properly and was hanging the visual again and again after several tries also they were unable to resolve the problem and we and a lot of people left the theatre. They played again and again but the video was hanging again and again after several tries also. 7:15pm show...
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N
Niyati Ahuja
Mar 5, 2020
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water

Water bottle =50 rs which is actually not even 1l even higher rate then bisleri we use for daily purpose and other eatables are also on high rate. Outside eatables are not allowed but inside eatables are not affordable for sake of common people or who r below avg.
Atleast sir jo below avg log he unke bhi right he ki wo enjoy kar sake or sir atleast koi afford na karsake to wo apne ghar se laaye wo to allow ho i know sir this things...
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Address: Moradabad, Uttar Pradesh, 244001

Dear sir/madam,
On 20th feb i booked two tickets for "love aaj kal" movie from pvrcinemas.com website after logging in with my number [protected].
Even after deduction of fund ₹144.88 from my airtel payment bank account i couldn't get my ticket booked.
I called to customer care number and in reply i got an assurance of my refund within 2-3 working days because my ticket got cancelled itself.
Till today i didn't...
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Shweta Saraf Gargiya
Mar 3, 2020
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irresponsible sadistic behaviour

Address: Ahmedabad, Gujarat, 380004

We demanded for ticket in m, n or o row for show of movie thappad scheduled on 2nd march audi no. 5 arved transcube plaza 11 pm.. They said they are full and were given seat in l row.. During show entire m row was vacant with various seats in n and o.. What kind of sadism is this.. Even though seats are vacant in back row but then also people are denied its access...
Regards
Dr shweta gargiya
[protected]...
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T
tanvidixit01
Mar 1, 2020
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prohibition of outside eatables

As per article 121 of the maharashtra cinema hall rules, 1966 movie goers cannot be prevented from carrying own food and water in the cinema halls.
However, today i had a different experience. I visited pvr icon pavillon mall, shivajinagar, pune and while going through the security check, they didn't allow me to carry my own eatables inside the theatre.
Please help me out to solve this issue....
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Address: Pvr cinemas , vr mall, Chennai, Tamil Nadu

I ordered for a regular popcorn and told him i asked for a regular combo and not large combo inspite of that he gave a large popcorn combo. I m not satisfied with his service. Such an irresponsible service to the customer. Even after telling him that i asked for regular combo he didnt bother to listen and just told me i cant edit the bill its already done. He behaved in a very rude way....
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Address: Nagpur, Maharashtra

I've booked movie at pvr in 2 days advance, and afterward pvr cancel my booking saying it happen due to some technical issues. I've applied 1 time coupon code worth 300 which i had purchased from another vendor, and now pvr are giving me only 100rs coupon against the cancellation, which by the way was your fault.
Either you reimburse me my 300rs voucher or, get me my booking for the show at pvr.
Confirmation no. 6376383
Booking...
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V
Veera Chakradhar Reddipalli
Feb 28, 2020
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ticket not confirmed

Address: 500032

Today i. E on 28th feb 2020, i booked a ticket for a movie on 29th feb 2020 for 7:40pm show using pvr cinemas mobile app and done the payment from the amazon pay upi the transaction completed and amount deducted

For refference i am giving the transaction id:[protected]

But i haven't received any ticket conformation mail or the booked ticket is not displaying in the my booking history

I request...
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K
kumarsiva1924
from Chennai, Tamil Nadu
Feb 27, 2020
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entrance checking is not strictly followed

Address: NO 80 KANDASAMY NAGAR, VADAPERUMBAKKAM, Chennai, Tamil Nadu, 600060
Website: DKUMAR.KUN@GMAIL.COM

Dear sir,
I went the movie oh my kadavuley with my wife and my kid at galaxy mall redhills on 26.02.2020.

My seat number l8, l9 screen audi 3

Next to my seats full of boys they all drunked and they used some tobacco also inside the screen. Its very irritation that smell like my wife getting vomit also.

I informed the situation to the executive but they wont react anything for that...
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K
Kedar3007
Feb 26, 2020
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irregular behaviour

Address: PVR orion mall panvel, Raigad, Maharashtra, 410206

Pvr orion mall panvel
Quality of the food provided at pvr was 3rd, that to at 4 star hotel rates.
So, i got kfc popcorn from besides kfc store. But, the kfc popcorn were seized at the entry, they kept them at the entry gate only. According to act 1995, it is cheating with customer as well as with nation. I request you to take sudden action against the pvr outlet at pvr panvel.
Not even the quality, but i got my food order...
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