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Reliance BigTV Complaints & Reviews

www.reliancedigitaltv.com
1.2
Updated: Jan 29, 2024
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781
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error 6:- your stb is expired. please contact customer care.
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Re-activation of Smart card
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Beware of fraud! Reliance digital TV is a fraud TV network.

Reliance BigTV reviews & complaints page 114

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D
DeepikaSharan
from Hosur, Tamil Nadu
Mar 19, 2016
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They have taken my money and not giving service.

Address: 560100
Website: www.reliancedigitaltv.com/home.html

Hi,

I have taken reliance dish TV one year subscription in last year June-2015. Since last week my reliance cable TV is not coming. They are taking complaint but not giving any service or sending any executives to solve the issue and i don't have cable connection at my home.

Please help me resolve this issue as they have already taken money till June....
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S
sandeepvvv
from Mumbai, Maharashtra
Mar 19, 2016
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Connection disconnect from last 10 days

Address: New Delhi, Delhi, 110085

My account number is[protected] and connection was disconnect from last 10 days ...payment is ok frm my side ...your number [protected] is not responding ...pls continue my services...other wise disconnect permanently...
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S
Shaukat k Shaikh
from Gurgaon, Haryana
Mar 17, 2016
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Dish antenna not working properly. "unethical behaviour"

Address: Vadodara, Gujarat, 390003

We are reliance big tv customer since 2008 from gwalior then satna then itarsi then now at vadodara. Having one plus one connection.
Recharge was made on 02.06.2015 for rs. 3600.00 for one year. The same exausted again recharge of rs.3000.00 made on 25.02.2016.A/c no.[protected].
Unfortunately recharge made on a/c no.[protected] instead a/c.[protected] my existing account.
My request
I) close my a/c no....
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J
Jo1984
Mar 16, 2016
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Recharge done twice but the connection error is coming after a week of recharge.

Address: 638111
Website: Reliance digital

Recharge done twice that is on FEb 28 th for 171 and the it gets connection error, contacted customer care but no support. then again recharge done for 189 on 7th march again the connection error is coming. No customer care support available....
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M
Mohmedyunus
from Anand, Gujarat
Mar 1, 2016
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Recharging of big tv

Address: Bharuch, Gujarat, 392001

Sir,
My customer care no is[protected] My Request No.[protected]
I have paid Rs.240/- on 21 st Feb.2016 on account of Recharge of my Old Big tv connection.Due to long gap my connection was suspended.So I requested to Reliance Customer care service in charge to Recharge or restart my Big tv cable connection, I told them that I am ready to pay any charge to restart my Big tv cable connection.
On 28/02/2016 there was a...
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D
DS@91011
from Noida, Uttar Pradesh
Mar 1, 2016
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Refund rs 250/-

Address: Jhunjhunu, Rajasthan, 333001
Website: COUSTMER CARE

Sir i have big tv two smart card i creat a call coustmer care how to subcribed chanels they told me your signal problem so our engineer come & its charge rs 175/- deduct my acount but after 48 hours eng.. Not come & no call me so i satle antena .& call coustmer care they said your smart card not pairin your box so will be charged rs 400/- i take dicasion my another smart card recharge rs 800/- 8 service continue . So plz tell me how refund...
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A
Ambika25
Feb 29, 2016
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Cheating by the staff and no proper support care

Address: 560092
Website: www.rcom.co.in

Hi,

My name is Ambika.. I stay in Bangalore and we are customers of Reliance big TV from past 5 Years. However in the recent days we had issue with the Settop box and we had raised a complaint. After a couple of days the technician had visited and without even checking the box he was the conclusion was replacement of set top box.. He already had a box which was already used and claimed it as a replacement box. He said the...
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M
Mohmedyunus
from Anand, Gujarat
Feb 28, 2016
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Regarding recharging

Address: 392001

Sir,
Smart Card No.[protected]
Recharged on 21 st February 2016
Amount-240/- for one month

Not connected or Recharged still today

From MY PATEL...
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A
Ankur Khatkar
from Mumbai, Maharashtra
Feb 23, 2016
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Signal problems and extra charges with wrong information and customer care executive behaviour

Address: Jaipur, Rajasthan, 302001
Website: Consumer complaints.in,www.complaintboard.in

Ankur khatkar, 220 purohit pada bhrampuri Jaipur, phone no.[protected], my smart card no.is[protected], my TVs signal is creating problems from last few months and after complaining they charged me the product and service and resolve problem every time but after a short time problem started again, last time my LMB is changed under 2 months warranty, yesterday after again my complaint they confirmed me that my LMB is under warranty and resolve...
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B
Basanth Kumar B. V.
from Gurgaon, Haryana
Feb 20, 2016
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Channel removed without intimation

Address: 560072
Website: www.reliancedigitaltv.com

I am using BIG TV for my digital cable. Even previously I have been experiencing that they remove channels without intimation to the customer.

In this particular case, I had star sports 1, 2, 3, 4 all 4 channels available.
Now they have removed Star sports 4, without any intimation. When I called they explained, that the combo of sports channels has been changed and now they have star sports 2 & 3 as combo. Which is...
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L
Lakshita WAdhwa
from Delhi, Delhi
Jan 19, 2016
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Disconnection of network

Address: New Delhi, Delhi, 110021
Website: www.bigtv.co.in

We have been facing problem from last one week and we have been calling on costumer care no from one week due to miss connection of network.They are claiming that v have recharged our account for 10 months though WE had recharged our account for 12 months.AFTER GETTING OUR ACCOUNT RECHARGED WE CALLED ON their costumer care number for activation and after 10 months they are claiming that u dint recharge your account for 12 months. Though we...
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R
Rajshekar Lalsangi
from Ernakulam, Kerala
Jan 12, 2016
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Relocation installation issue

Address: 586101

Dear Sir We are reliance Big TV user my smart card No is[protected], recently we have shifted our home to Bijapur Karnataka, so I have made reinstallation service request on 8th jan as per your customer care agent I have recharged 350 amount as a service charge, your service Engineer called and demanded 350 Rs extra charges, I already recharged to my account, He is not agree to come and install he telling that he will not come until 350...
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M
Manojabraham
from Coimbatore, Tamil Nadu
Jan 12, 2016
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Complaint not rectified

Address: Coimbatore, Tamil Nadu, 641027

My smart card no is[protected] registered under my name Manoj. I have been using big tv for the last 10 years in Coimbatore. There were some trees obstructing the dish so lodged a complaint to relocate it on my service request no[protected] on 6/1/2016. The only mistake I did was calling up your customer care executive. The technician (Nataraj) called up and later said he will not be able to make it. Next day I was out of station. But...
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N
Natasha Kamboz
from Pune, Maharashtra
Jan 5, 2016
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Phone number change

Address: Sonipat, Haryana, 131001

Hello sir My Smart Card No Is[protected] I Want To Change My Registered Mobile No To [protected] Please Update It.....
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C
C Lal
from Bengaluru, Karnataka
Jan 5, 2016
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Connection cut before one year 2015-16 (month April) without information

Address: Lucknow, Uttar Pradesh, 226017

Connection cut before one year 2015-16 (month April) without any information or message. date of incident- november 2015 client number[protected]...
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S
Santosh D. Surse
from Gurgaon, Haryana
Dec 31, 2015
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Problems about Range

Address: Aurangabad, Maharashtra, 431001
Website: reliance

From 4-5 months there are daily problem of range and channels due to some technical reason only 10-15 chaneel were seen if any technician is visited but he cant resovle our problems and aftre recharge the money will be detuct if service is free From 10-15 day the set up box is off I am thinking to change the DTh connection to any other best company...
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S
sanjaybethala
from Delhi, Delhi
Dec 29, 2015
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Do not recharge your dth through online - you will not get refund

Address: 560024
Website: www.reliancedigitaltv.com/home.html

Reliance has asked me to recharge my DTH account with 2500 for pairing reason. I have recharged my account and requested for pairing due to what ever reason pairing was not done. tons of calls to CC NO USE Finally I called the nodal officer the answer I got is I will not get the refund because I have recharged my account through online transaction. I asked nodal officer what about my money his answer is use it. I said I do not want...
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G
GRK1
from Hyderabad, Telangana
Dec 23, 2015
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Unauthrised debits

Address: Rangareddy, Andhra Pradesh, 500060

Dear Sir/ Madam, I am a customer of Reliance Big Tv (Smart Card No.[protected]. Today I had received a call from Reliance customer care center, that my Reliance Digital TV Smart Card number[protected] account balance is ZERO, and asked me to recharge immediately, otherwise services will be disconnected.. With reference to Reliance Big TV mail dated 7/4/15, they have mentioned that "As your Set Top Box is downgraded from HD to...
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S
skd15
from Delhi, Delhi
Dec 22, 2015
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Charging service request without attending to problem

Address: 632406

My service request no:[protected]. The service person didn't come. Finally I myself checked the connector in the dish on the terrace. Finally I m seeing tv after 1 week. Now u have deducted the service charge from my account. You didn't delay a minute in charging service amount but that too without doing anything. Without your person visiting how can you levy service charge to me. Is this the way u operate. I am trying your toll...
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B
Brijesh Mangla
from Gurgaon, Haryana
Dec 20, 2015
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Regarding balance a/c no 200594230524

Address: Faridabad, Haryana

R/Sir kindly above a/c no[protected] have a standby mode defect in my setup box that solve by your engginer on my request but again same problem create within guarantee period again replaced my setup box by your mechanic but again deduct again Rs.500 from my account that is not fair kind y make refund my Rs 500.in my account....
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