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Reliance BigTV Complaints & Reviews

www.reliancedigitaltv.com
1.2
Updated: Jan 29, 2024
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So far, so good. Reliance BigTV is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance BigTV will keep up the work and continue to help more customers with their concerns even better 🤝
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4
error 6:- your stb is expired. please contact customer care.
3
Re-activation of Smart card
0
Beware of fraud! Reliance digital TV is a fraud TV network.

Reliance BigTV reviews & complaints page 116

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V
Vivekt837
from Bengaluru, Karnataka
Nov 24, 2015
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Cheap service mentioned other smart card num following customer not given resolution till

Address: 560068
Website: www.consumercomplaints.in/new_complaint

Hello, Now still the issue is same, social media from reliance they just calling and asking me the quire y and disconnecting the call. now Email Team (Dhananjay Dandekar) is following my email mentioning some other smart card no which is Smart Card number[protected]. but my smart card no is[protected] i appreciate reliance having a wonderful team while resolve issue they have been created issue . He has mentioned that, As checked...
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princebansal2908
from Delhi, Delhi
Nov 23, 2015
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Error type 2

Address: 122001
Website: www.reliancedigitaltv.com

My registered mobile no is [protected] and i have not used my set top box for the last 1.5 years because i was in hong kong and when i returned to india and opened my set up box it is showing first time installation then i selected language and signal strentgh is also good, when it comes to refershing channel list it shows error type 2. i also contacted customer care they engineer will visit and will charge rs 175 but i am not ready to pay...
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Veena07
from Erode, Tamil Nadu
Nov 22, 2015
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Worst customer service by reliance group of companies

Address: Chennai, Tamil Nadu, 600012
Website: www.relianceada.com

My Smartcard number is[protected]. I'm getting error 400 from more than a week even though it is not raining. First, I called customer care n 13th Nov to complain, they told that it will be resolved in a day. Later I raised a complaint on 16th Nov and raised a complaint. when I called again on 17th Nov to check status, i was told that the SR was closed automatically, and they raised new SR. But till today technician did not respond to the...
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R
rycyogesh
from Chennai, Tamil Nadu
Nov 21, 2015
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Rs. 400/- Recharged but not credited to account

Address: 600002
Website: www.reliancedigitaltv.com/home.html

I own a reliance digital connection (smart card no.[protected], my account has been suspended multiple times though I have recharged for Rs. 750/- in the last 3 weeks and multiple times my account has been wrongly debited and account has been suspended for lack of balance, though I have recharged for more than what is required. I recharged for Rs. 400/- on 24.10.2015 at 8.04pm and activated Gold Pack for my account for which my account...
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Susank
from Hyderabad, Telangana
Nov 20, 2015
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Customer care service is really bad

Address: 50017

Year after year when we have to recharge we need to call the customer care service and inform the pack details after payment. Every year I face the same issue the customer case agents are rude and the service is PATHETIC. They do not bother to listen what we are asking and are not bothered to solve the issue, just in the hurry to get over with the call. They do not inform in advance of any charges that they deduct from out balance and in...
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raghupathytc
from Chennai, Tamil Nadu
Nov 20, 2015
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Reliance big tv hd/dvr remote control

Address: 600040
Website: www.reliancedigitaltv.com

The HD/DVR remote control is not working. Requires replacemnet. Complained on[protected] with compl. no.[protected] which was closed by you without attending. Again complained on[protected] with comp.no.[protected]. Not attended yet. Called today[protected] . Also trying to contact the technician Mr.Pradeep in ph:[protected] but getting disconnected....
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Vivekt837
from Bengaluru, Karnataka
Nov 20, 2015
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Reliance big tv has not responded for query

Address: 560068
Website: www.reliancedigitaltv.com

Hi, I have raised so many complaint against to reliance customer service, which is valid because reliance team deserve this, the technician has not yet resolve the issue he has created and even this is repeat issue, because already they charge rs 350 for technician visit again on same day i have given complaint, even their email team is wrongly responding, without checking mail is that they providing service to us so request you to pls...
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prashant s badapure
from Pune, Maharashtra
Nov 19, 2015
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After 48 hours technician is not come

Address: Mumbai City, Maharashtra, 400013
Website: www.reliancedigitaltv.com

Dear sir my smart card no :[protected]. we have call log against service request no is[protected] date 6 November 2015 for network lost/not working . but after 48 hours technician has come . after every next i was follow to customer care number[protected] but no any person/ buddy take responsibility at service and give the reply request forward to senior person but till date technician is not come . service request no :[protected]...
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Vivekt837
from Bengaluru, Karnataka
Nov 18, 2015
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Unnecessary amount deducted

Address: Bangalore, Karnataka, 560068
Website: www.reliancedigitaltv.com

Hello i have raised two complaint against to reliance big tv support, today again they have charged 250rs, and they are asking to recharge 500rs to resume service, while deducting amount they not even ask one time also that's their own when they need they deducted the amount from customer account and their technician asking additional amount for visit and they giving their no for all dth provider to call him direct and give him amount in...
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SARTAJ191
from Mumbai, Maharashtra
Nov 18, 2015
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Resolved

Some channels not showing

Address: New Delhi, Delhi, 110053
Website: www.reliancedigitaltv.com

I am facing problem in my Reliance BIG TV that some of Channels like ZEE TV, AAJ TAK, not showing from last 15 Days on my TV error getting 400. Regarding this I called to customer care to refresh my channels on 16-Oct-15. but they denied to refresh my Channels and disconnect the call.
I was faced same problem before 1 month which was resolved after refresh channels. now customer care said that this is not possible without engineer...
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Vivekt837
from Bengaluru, Karnataka
Nov 17, 2015
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Irresponsible & cheater

Address: Bangalore, Karnataka, 560068
Website: reliancebigtv.com

Hi, I made a complaint to big tv customer care through email and phone call, It has been a very horrible experience with them and their service. I had no other option but ended up raising my concern over here. Looking for your help. Very disappointing service. I had given complaint for channel related we were not able to view the channel from since 15 days given a complain twice, technician visited and charged around 700rs but till issue...
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Vivekt837
from Bengaluru, Karnataka
Nov 17, 2015
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Absolutely pathetic service

Address: 560068
Website: www.reliancedigitaltv.com

This is the second time which i am writing complaint, we didn't use the service from since 2 weeks because of error 400, and given complaint after 4 days around 10 pm technician had visited and just he fixed one net volt for that they have charged 350 saying re-installation and they deducted complete amount from my account when i recharge again the same problem i called again technician has not visited after 5 days i received sms that for...
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shashi ray
from Mumbai, Maharashtra
Nov 16, 2015
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Channel not playing in morning

Address: 843101

Hi, I have registered a complaint in reliance digital customer care regarding channel not working in morning cause of error 400 signal lost complaint no[protected]. But no one is visited for rectification and send msg o[censored]r issue is resolved and its charged 175.its false closure by reliance digital TV .pls take it seriously....
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Bharathimurugesan
from Ernakulam, Kerala
Nov 14, 2015
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Poor service against complaints

Address: Chennai, Tamil Nadu, 600041
Website: www.reliancedigital.com

Our reliance big TV started showing error 400 message on 9th November 2015. From that time I have called them atleast 10 times and everytime I get the same answer that it will be attended to shortly. My complaint number is[protected] which was sent to me by sms on 10th November 2015. They claimed to send some technician within 48 hrs i.e within 12th November. Today is 14th november and till now no one has come. Absolutely pathetic service....
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U
Uma6899
from Suluru, Andhra Pradesh
Nov 13, 2015
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Reliance customercare

Address: Krishna, Andhra Pradesh, 521121

My smart card no is[protected].On 6/11/15 I complained to the customercare.They answered me in 48hrs there technician will visit.It has been already 14th Nov and still if I call them they telling the same thing.Never experienced such a worst service.I have already recharged till 31/07/16....
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Bhagya Rekha N
from Bengaluru, Karnataka
Nov 10, 2015
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Unnecessarily suspended service

Address: Bangalore, Karnataka, 560068
Website: www.reliancedigitaltv.com

On 6th November 2015 our service was suspended without informing. Then we called Reliance customer care to find the the reason for solution. The customer executive told us to "file a complaint so that the technician will visit our home and sort out the problem and find a solution". Then we registered a complaint. The next day technician called us. But as we were out of the home for an emergency, the technician told us to file a complaint...
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vashia
from Mumbai, Maharashtra
Nov 8, 2015
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Pathetic service and dishonest engineers sent

Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
Website: big tv

I asked for a address change and installation of big tv from bangalore to noida. 350 rs deducted which is higher than others but ok. engineer calls and says will come at 10 am . comes at 12 pm which is 2 hours late. I am having all the parts except for small 2-3 screws. he says he will not be able to install as I am not having screws . So he tells me to install a new one and pay 550 (just because screws are not there, i have to pay...
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Yuvaj
from Pune, Maharashtra
Nov 8, 2015
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Balance deduction (Unauthorized & double charges)

Address: Chennai, Tamil Nadu, 603202
Website: www.reliancedigitaltv.com

Hi, My Reliance Big TV Number is[protected]. We recharged Rs.400 to our account on 26th October 2015. On the next day, we received a confirmation call at 10.15 AM about the recharge we had done. They had asked whether we were facing any problem on their service. As we were facing some 400 error on some times (only few), we explained this situation to their service women & they had asked us to register a complaint.

As...
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Vish Patil
from Gurgaon, Haryana
Nov 5, 2015
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Customer service/product service

Address: Bangalore, Karnataka, 560068
Website: reliancedigitaltv.com

November 6 2015
[protected]
Recharged reliance digital tv for a platinum pack of 430. Apart from this, I have been a customer for the past 6 years. I usually go for a yearly recharge of Gold Pack. Half of the channels are not telecasted. The channels come with an Error 400. I tried resolving the issue with the customer service representatives. The CSRs I talked to were not able to help me on this. All together I had to call...
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Kannu Suthar
from Bengaluru, Karnataka
Nov 1, 2015
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Resolved

Customer care number not working.

Address: Bangalore, Karnataka, 560032

My Reliance big tv number is[protected] from past 3 days iam trying to contact coustomer care but it keeps me on hold and disconnects the call after 5 mins.my stb is not working properly, it takes more than a hour to start.and to change the channEl another hour.....
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