Reliance BigTV Complaints &amp; Reviews

Address: Mumbai City, Maharashtra, 400068

I have registered complaint on Oct 27. They said within 2 days you will receive call and engineer will visit. It is 3rd day and no one bothered to call.
When I'm contacting customer care, they are not ready to take even further complaint.

Also on reliance TV, RELIANCE logo is not transparent, Can something be done for this. It irritates.
I know Reliance is not big brand compare to their competitors in dish...

Helpful

Found this helpful?

Address: Mumbai City, Maharashtra, 400068

Reliance logo is continuously on on Reliance Big TV and it is not even transparent like other dish TV. I'm requesting all not to go for Reliance Big TV because this irritates and you can few message behind it.

I have complaint this to Customer Care, but they cannot even ready to take complaint for this and provide alternate solution....

Helpful

Found this helpful?

Address: 122002

Website: www.reliancedigitaltv.com

Hello, My account[protected] is showing unsubscribed since 18th-19th october. As per my last conversation with Reliance representative(18th May), reliance executive requested me to recharge with INR 1600, post which my account will get activated for 8 months and gave me the assurance for it. On their request i had recharged my account accordingly. Their executive assured post my recharge in may, that it has been activated for the...

Helpful

Found this helpful?

Address: Ghaziabad, Uttar Pradesh, 201010

Website: Reliance Big TV

I have 2 connections with reliance big TV[protected]. They keep on sending me faulty set top boxes... and then every 6 months... they tell me that set top box is faulty and charge me 3000. I have already paid twice 3000 for replacing the device and no they are again telling me the same story that the DVR is faulty and needs to be replaced for 3000 again. I refused to get the box replaced again and asked them to transfer my 6K amount balance...

Helpful

Found this helpful?

Address: Chennai, Tamil Nadu, 643202

Smart card no:[protected] I had called the customer care services Chennai (probably) to buy a few channels. I'am not satisfied by the way these people deal with the customers. The person on the other side was very rude plus he denied to process my request. I'd like to draw your attention to the services they offer to people. I had to buy only 3 channels but I was told that activation of a single channel was not possible and I was compelled...

Helpful

Found this helpful?

Address: 600016

Website: Reliance Big Tv

Hello sir/madam: Am Francis Philip.P customer for past 4 to 5 years am i have one problem right its about payment has not been made to my account my smart card no is[protected] i have paid my amount using net banking through my cell phone once i recharged in my transaction i mean net banking account it said amount has transferred successfully but channels dint appear and when i call the customer care they said me to hold and they told...

Helpful

Found this helpful?

Address: Dharwad, Karnataka, 580023

My Name is L.K. Padhy and my Reliance Big TV ID is[protected]. and my Mobile No. [protected]. Sir, On 2 Oct I replace by Set of Box No.[protected] due to some technical problem by paying Rs. 500/-. But after one week It shows the same problem. So I said to change the Set of Box again but they said that their is no stock and for changing again you have to pay the same amount. So, I requested you to please look after the matter because for the...

Helpful

Found this helpful?

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, my smart card number is[protected]. We first filed a complaint to customer care on 20th Sep'15 and an executive came to change the set up box, he said he will pair the same with our card and it will take maximum 2 hrs. till then we are getting error 102 and I have wasted many calls and important time dealing with CCE who seems to be irresponsible and everyday they ask me to wait 2 days, then 4 days, then 24 hrs, then again 2 days....

Helpful

Found this helpful?

Address: Pune, Maharashtra, 411038

Website: www.reliancedigitaltv.com

Dear Sir/Madam, My smart card no is[protected], from last 2 days I'M unable to view all the channels in reliance big tv. I am calling customer care on both numbers, every time the call is connecting to other customer who is calling customer care, i am not able to connect with customer care executive. please take my complaint i am Unable to view a single channels on my TV, i checked all possible thing with power connections and re-insert...

Helpful

Found this helpful?

Address: Mandya, Karnataka, 571401

Website: reliance

Dear Respective sir I am using BIG TV from more then 24 month. I have lodged complaint on 28.9.15 after 2day a technical man came & checked problem then he told me that setup box issue is there i can, t possible to solve the problem so you can raise complain to Customer Care like that he has told. then EverReady i calling to customer care more then 50 time continuous they are telling that it will be solved within 24 hours & Some time...

Helpful

Found this helpful?

Address: New Delhi, Delhi, 110088

Website: www.reliancedigitaltv.com/home.html

Its been almost 7 years m using BIG TV service and they are pretty good.But from past 1 year i am facing lot of problems with the connectivity issue. Most of the time it shows error 105 OR error 106. my account no. is[protected] Kindly fix this issue ASAP as i m tired of calling customer care again and again. you can reach me at [protected]....

Helpful

Found this helpful?

Address: Thiruvananthapuram, Kerala, 695011

Website: www.reliancedigitaltv.com

Hi i have send a complaint earlier with my setup box[protected] on 10th October regarding non attending of service enginers at site, even after 4 days, and again with repeated registration at customer care, via[protected],[protected], one guy from a mobile number [protected] demanded as hes freelancer, and has to be paid for attending the issue, which i refused, he demanded to pay Rs 25 per meter of cable, even with out visiting the site,...

Helpful

Found this helpful?

Address: 643237

Dear All This is Mohammed Asif. My SCN is[protected] I booked my complaint on 24-sept[protected], without solving you people closed complaint and reopened on 9-oct-2015. [protected] your technician has come... you have charged me rs.175...Problem resolved... Again today[protected] you took Rs.500 from my account.. What is this? Please refund this amount As per telephonic conversation on 4-oct-2015 with your customer...

Helpful

Found this helpful?

Address: Sangli, Maharashtra, 416308

Website: realiancebigtv

2 ऑक्टो से मैंने 3 बार सेट ऑफ़ बॉक्स खरीदने के लिए request दी है।लेकिन आज 9 ऑक्टो तक कोई भी सर्विस enggineer आया नहीं है डीलर्स visit चार्ज के नाम पर पैसा मांग रहे है । आपका केअर कहता है की पैसे...

Helpful

Found this helpful?

Address: New Delhi, Delhi

Website: www.reliancedigitaltv.com

Dear Team By mistake I have online recharged by previous SC no[protected] instead of[protected] with rs 300. I have talked to your customer care but they talk to me very rudely. So please look into this matter. Thanks Prafull [protected]...

Helpful

Found this helpful?

Address: Mumbai City, Maharashtra

Website: reliancedigitaltv.com

My Smart Card No.[protected]. My contact Mobile No. [protected] and my registered Telephone Number (Landline) with Reliance Digital T.V. Is [protected]. I had recharged for Platinum Channel for Rs. 4131/- on 25, 09.2015. Since then my services were stopped on the ground of technical fault. I made repeated requests to their helpline to rectify the fault and restore the services. As I was not happy with their non-cooperative attitude I requested...

Helpful

Found this helpful?

Address: Mumbai City, Maharashtra

Website: www.reliancedigitaltv.com

For the past 4 months there were hardly any channels visible. There was erro 400 being constantly displayed for most of the channels. 1 More than 7 Complaints were registered on 1800 provided by reliance Dish TV in last 4 months. 2. The call centre handling the complaints are not supportive and most of the times reverted by saying the systems are not up so i have to call back ? 3. Of the 7 times, i registered the complaints, i was visited...

Helpful

Found this helpful?

Write a comment

Address: Ramanagara, Karnataka

Reliance smart card No.[protected], Contact the reliance dish TV customer care and ask the year plan, they told me to recharge of RS 1971/- to one year, south 2 Regional Indian pack and they clearly told me no need to recharge in middle time, so I recharged on 20/09/2015 for 1 year pack of RS.1971 but they disconnected Kannada channel (except only 3 channel)and Telugu channel on 30/09/2015 again I enquirer to customer care they told me...

Helpful

Found this helpful?

Sir, since 15 days my set top box is not working, one of your person changed the set top box which was in warranty and he has given an old set top box of somebody and now it is not pairing. whenever I contact the person he says contact customer care and when ever I contact the customer care they say that the set top box and smart card is not matching and they say that we have taken a complaint and it will be solved in 48 hours ...

Helpful

Found this helpful?