Claimed

Renault Complaints & Reviews

4.1
Updated: Nov 26, 2024
Complaints 1531
Resolved
1189
Unresolved
342
Contacts

File a complaint to Renault

Having problems with Renault?

File a complaint and get it resolved by Renault customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Renault reviews & complaints page 73

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Siyaram Rajput
from Mumbai, Maharashtra
May 15, 2015
Report
Copy

faulty gear , flywheel & clutch

Faulty Gear & Clutch plates Dear sir, I had purchased renault duster RXL diesel 85ps, 16 June 2014 from Gwalior - Somya Motars Pvt. Ltd. Gwalior 474011, Tel:[protected]. My car details MP07 CD 2362, the car was sent for servicing at 19375 kms (approx) that time my car milage 18km/L with AC working condition, and without ac car milage 21 kM/L. That time service manager give me congregation for this car milage. When my car reached...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Siyaram Rajput
from Mumbai, Maharashtra
May 15, 2015
Report
Copy

Faulty Gear ,flywheel and clutch plate

Address: Gwalior, Madhya Pradesh

Faulty Gear flywheel & Clutch plates Dear sir, I had purchased renault duster RXL diesel 85ps, 16 June 2014 from Gwalior - Somya Motars Pvt. Ltd. Gwalior 474011, Tel:[protected]. My car details MP07 CD 2362, the car was sent for servicing at 19375 kms (approx) that time my car milage 18km/L with AC working condition, and without ac car milage 21 kM/L. That time service manager give me congratulations for this car milage. When...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
moksha bhat
from Bengaluru, Karnataka
May 6, 2015
Report
Copy

2013 Renault Duster - Steering suddenly dead

Address: Gurgaon, Haryana

My car steering just went dead while driving. I have an hour's commute on the Delhi - Gurgaon expressway every day. Luckily this happened a few minutes after I had crossed the expressway on my home otherwise this could have been fatal. How can a major car maker sell cars with such a defect?? I have lost confidence in this car and would strongly advise anyone from buying it. Worse it seems that other consumers have also faced this problem....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SSKulkarni
from Pune, Maharashtra
May 5, 2015
Report
Copy

Old vehicle sold instead of a new vehicle

Address: Pune, Maharashtra

I bought 85 PS RXL Plus diesel Duster from Roharsh Motors, Wagholi Pune in April 2015. I was promised by Mr.Sachin Kadam of December 2014 make of vehicle and delivered me vehicle of November 2015. Then on the first day of delivery accelerator pedal got jammed to highest throttle and it did not come back, I was about to have accident. Then tyres of MRF are 1 year old manufacturing and battery is 1.5 years old manufacturing !!! This is not...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Uzair nazir
from Delhi, Delhi
May 1, 2015
Report
Copy

Paying for nothing

Address: Anantnag, Jammu and Kashmir

I was purchased a Renault Duster from srinagar showroom bearing regestration number JK03D 5123 want to draw your kind attention that in october 2014 the battery of my car was exhausted suddenly it was a very rude moment for me, when ever i was travelling far from my home and the car was stopping by it-self after regular intevals of time causing a lot of troubble and expensis in my travelling. I took it autobhan srinagar service center to...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
LAKSHMI PRAKASH K
from Chennai, Tamil Nadu
Apr 30, 2015
Report
Copy

HORRIBLE SERVICE - INSURANCE RENEWAL

Address: Bangalore, Karnataka

Hello, Would like to share my horrible experience in renewing Car Insurance with Trident Renault - Bangalore. It was indeed a very very bad experience in getting renewal of my car (Duster - KA-05-MM8843) with Trident Renault - Bangalore. Had to call up Trident Automobiles several times. After several calls received quotations. I requested for the value of the vehicle to be insured at 9, 07, 000/- for which I received quotations...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
S
sakthivel1980
from Delhi, Delhi
Apr 29, 2015
Report
Copy

Renault Duster Tyre Noise Issue

Address: Coimbatore, Tamil Nadu

Sir, I bought Renault Duster in May 2013 in Coimbatore, Tamilnadu. Within few months of the purchase several issues started coming. The latest one is the following. (other issues are mentioned below) MRF TYRE NOISE ISSUE IN DUSTER: The first wheel alignment and wheel balancing was done during the second free service at Renault service center, Coimbatore when my duster had just clocked 9543 KM(See A1). I always maintain the tyre...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mayank.junu
Apr 27, 2015
Report
Copy

Regarding duster adventure clutch and gear problem

Address: Amroha, Uttar Pradesh

THIS IS MY FIFTH MAIL REGARDING MY CAR. ON 16.04.2015 DRIVING ON SPEED THE CLUTCH AND GEAR FAILED TO WORK I HARDLY SAVED MY CAR BY ACIIDENT.RENAULT RAMA ROAD SERVICE CENTERE NEW DELHI TOE MY CAR.I REGULARLY COPMLAINING ABOUT THIS.ON 20.04.2015 SERVICE CENTERE AND COUSTOMER CENTERE BOTH CALLED ME THAT MY CAR IS PERFECT THE ISSUE HAS BEEN RESOLVED U CSN PIC YOUR CAR.I TOLD SERVICE CENTERE MANAGER MR PARAM DAYAL THAT CAR IS NOT OK PLEASE CHANGE...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manisha S Khetan
from Bengaluru, Karnataka
Apr 22, 2015
Report
Copy

non refund of cancellation money

Address: Kolkata, West Bengal

We, STEELMAN TELECOM PVT LTD. ([protected]) booked a Renault Duster RXZ Optional 110 PS car on 27.01.2015 at Renault Kolkata Central, Vibrant Motors Pvt Ltd, 225 AJC Bose Road, Kolkata - 700020. We paid an advance booking amount of Rs.10, 000/- (Ten Thousand Only) through NEFT Ref. No.[protected]. However, due to unavoidable reasons we had to cancel our booking. Thereafter we wrote to the above dealer to refund our booking amount...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
brig kohli
from Delhi, Delhi
Apr 11, 2015
Report
Copy

Highly insensitive dealership

Address: Gurgaon, Haryana

I bought duster top model though canteen from Sprint Cars Gurgaon. This dealership is highly insensitive to the customers once they sell the vehicle. The staff is not only inefficient, they are casual treat the customers shabbily. The day I collected the car it was raining, the sales person Mr Gajender was not able to explain the controls fully. However, I took the car to the showroom which is 10 kms away from my house specifically to learn...
Helpful
Found this helpful?
Write a comment
Report
Copy
Hi, I bought a Scala in December 2014 from Roharsh Baner and now I am regretting my decision. I have had many issues with them and seem like they have a number of people working there who does not what a customer wants. 1. I booked my Scala Rxl Diesel in 15th Dec 2014 that was set to deliver on 15th Jan 2015. I got the car on 15th with missing promised accessories and they promised it will be given in 2 weeks and after two weeks...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
pankaj nilu
from Guwahati, Assam
Apr 7, 2015
Resolved
Report
Copy
Resolved

regarding non availability of documents for registration from CRYSTAL AUTO, GHAZIABAD.

Address: Ghaziabad, Uttar Pradesh

SIR, I WAS purchased a RENAULT DUSTER from CRYSTAL automobile renoult dealer during 2013 sep. and till date no documents is provided to me, i repeated my request several times but i cant got. so registration is also not done in BIHAR. presently i am in CRYSTAL AUTO SHOW ROOM at GHAZIABAD. NO RESPOND IS GIVING BY DEALER STAFF, due to non registered vachile my 10lack is going to finished, so this amount i paid to him for duster must be...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Harisha BK
from Mysore, Karnataka
Apr 5, 2015
Report
Copy

Service Feedback - KA03MJ1306

Address: Bangalore, Karnataka

Dear Renault team, I finished 1st year service & Bodyshop recently for Renault Scala model. However all the time service team did completed in full. Bluepaunk touch screen was fixed with camera adjustment. Whenever reverse gear is applied camera used to on automatically. After service, your team asked me to contact showroom but showroom gave me vendor number. Until now problem is not resolved. I felt no accountability. Please help...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
naveenvashisht
from Delhi, Delhi
Mar 25, 2015
Report
Copy

Good product but Bad after sale service

Address: Gurgaon, Haryana

I am having Duster HR26BY5775 which I got serviced regularly. At 40K km, I got it properly serviced at NCR Renault at Kataria Chowk, GGN. But soon after service I faced problem of gear blockage. I reported back to NCR Renault and found that No gear oil was changed and hence lead to problem. they changed and told that problem is solve. after 2 days I reported back to NCR that problem is still there. Then they asked me to change gear wire and...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nadeemsgr
from Rohtak, Haryana
Mar 23, 2015
Report
Copy

New Renault Scala Rxl delivered without quality check

Address: Srinagar, Jammu and Kashmir

This complaint is in regard to the recent purchase of my Renault Scala Rxl, which I bought from Autobahn Srinagar, jammu & kashmir on 7th March 2015. Just after couple of days I noticed that AC is not working at all which I communicated to both manager sales and manager service, and to my surprise when they checked the vehicle, AC gas was not filled in AC unit. I failed to understand how company can deliver any vehicle without any quality...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Srivastava ajay kumar
from Mumbai, Maharashtra
Mar 23, 2015
Report
Copy

Disgusting and worst experince by renault service center (kanpur)

Address: Kanpur, Uttar Pradesh

It is painful to inform you all that self have taken delivery of new renault duster on 11th feb’15 from renault-kanpur hgp cars (P) ltd and all kind of documentations including car insurance was done by the employee of renault show room. After completion of 2000 km, car was sent for servicing and minor insurance claim on 11th mar’15 through their own vehicle pick-up driver. I was provided with mobile numbers +91-[protected] and +91-[protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
H
hitec
from Coimbatore, Tamil Nadu
Mar 20, 2015
Report
Copy

about service is not proper

Address: Coimbatore, Tamil Nadu

Dear sir, I have Renault pulse car (TN 66 L 2748) which bought in renault anamalais motors in Coimbatore. I met an accident on 1.2.2015 and my car was damaged. I handover the car at coimbatore renault car service centre on 3.2.2015. For the past one month, there is no response from the service centre.Without my car I cant go anywhere. I want to know the service condition and I want to deliver the car within the end of the month(31.3.2015). ...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Ismail Mohammed
from Bengaluru, Karnataka
Mar 20, 2015
Report
Copy

Bad experience at Madhapur Renault servicing center Hyderabad.

Address: Hyderabad, Andhra Pradesh

I have had a very bad experience at Madhapur Renault servicing center at Hyderabad owned by SriSriSri Group. Its been 3 servicing i have done for my vehicle Renault but every time I get a very poor response and in addition to that I see the technical team there are unskilled and no expertise.I ahve raised several complaints and even posted on face book and tweeter but no improvements., I have attached the snap where they have pinned...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
ballu varun
from Delhi, Delhi
Mar 16, 2015
Oct 11, 2022
This thread was updated on Oct 11, 2022
Resolved
Report
Copy
Resolved

PROBLEM IN GEAR SYSTEM OF DUSTER

Address: New Delhi, Delhi

I HAVE RENAULT DUSTER WITH REGISTRATION NO DL4CAF 4413 IN NAME OF VARUN AGGARWAL PURCHASED FROM YOUR MOTI NAGAR SHOWROOM AT DELHI.FROM THE DAY WE PURCHASED CAR WE WERE HAVING PROBLEMS AND NO SATISFACTORY SOLUTION IS PROVIDED TILL DATE.WE WERE HAVING GEAR SHIFT PROBLEM FROM LAST TWO TO THREE MONTHS BUT NO ONE IS ATTENDING OUR PROBLEM AT YOUR SERVICE CENTRES.YOUR SERVICE EXECUTIVES DO NOT TRUST OUR WORDINGS IN GEAR SHIFT PROBLEM AND ASK FOR...
Helpful
13 other people found this review helpful
13 found this helpful
26 Comments
Report
Copy
S
suhailv4u
from Hyderabad, Telangana
Mar 2, 2015
Report
Copy

my duster wood and door hv worst sounds.now its have gear tight

Address: Kannur, Kerala

My duster have run only 25500 km.now it have sounds in door and wood.I am serviced the vehicle at 20000 km in Renault calicut.But the service man says it is a common problem no way to solve . Now a new complaint arraived.That is gear tight...
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR