Submit a Complaint
Claimed

Renault Complaints & Reviews

www.renault.co.in
4.1
Updated: Nov 26, 2024
Complaints 1531
Resolved
1189
Unresolved
342
Amazing! 🤩 It’s great to see how Renault is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Renault’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to Renault

Having problems with Renault?

File a complaint and get it resolved by Renault customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cars, Parts & Vehicles
Renault

Recently resolved complaints

View all complaints

Most useful reviews

27
Glove box lock of kwid rxt 2015
22
kwid climber fog lamp housing
16
Renault Triber Starting Problem.

Featured stories

Car audio and dashboard damaged when returned after servicing
Harassment by Manager and staff

Renault reviews & complaints page 74

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kushagr Jain
from Gurgaon, Haryana
Feb 17, 2015
Resolved
Report
Copy
Resolved

Duster Adventure 110PS

Address: New Delhi, Delhi

Brought a brand new Duster Adventure 110PS Black On 18th Oct, 2014 from Renault Showroom Kailash Colony, New Delhi, Delhi 110048, India So there are few serious issues i'm facing with this car-Picture are attached. Its only 3 months that i have brought this car. 1.Both the headlights are supposed to be sealed units 1.1 But i recently discovered an insect in the headlamp assembly. 1.2 And In the other Light there are moisture marks as...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahul L R
from Attingal, Kerala
Feb 16, 2015
Report
Copy

Bad service and parts supply

Address: Thiruvananthapuram, Kerala

Hi, I am Rahul L R, practising as an advocate in Trivandrum district court. I am a reputed customer of your company. I purchased a Renault Duster on[protected] from T V Sundaran Iyengar Sons & LTD, Square N H Bypass, Muttathara, Vallakkadavu, Tvm. My vehicle (KLO1-BS-6688) was damaged and I handed over my vehicle to your company's garage for repairing on[protected]. But till this date, your reputed company has not, complied or cure...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vaishnav Sreekumar
from Coimbatore, Tamil Nadu
Feb 2, 2015
Report
Copy

hard clutch

I am using duster 110bhp since 28 months and had driven 39500km.From then on i facing issue of very hard clutch which is giving pain to left leg.We had told the service people about these problem and they say it is ready .After 1 month it becomes to very bad condition.we are in a state that no one in my house and our drivers are not ready to drive . while comparing our duster with others it is very hard.Another main issue is about the poor...
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy
P
Parthu Akhani
from Delhi, Delhi
Feb 2, 2015
Report
Copy

my duster wood and door hv worst sounds and clutch problem

my duster wood and door hv worst sounds...aur 4 time service krvane ke baad bhi awaz nahi gai...aur service adviser kahte hai yeh to company fault hai ye to nahi jaega...aur after 30000 km clutch bhot hi hard ho jaegi...aur gear shifting me bhi problem aayega...ishka b company ans nahi de rhi hai...aur drive qulity bhot khrb krta hai yeh clutch...aur ha radiator aur ac jo hai uske uske support weak hai aur woh kahi bhi bump kud gai apki gadi...
Helpful
Found this helpful?
3 Comments
Report
Copy
A
Abhishek Dash
from Delhi, Delhi
Feb 2, 2015
Report
Copy

Very poor servicing facilities. .

Address: Sambalpur, Odisha

Dear Renault I m really unhappy with the service I was provided at the sambalpur(odisha) Renault showroom on 20th of January this year.poor staff assistance, poor washing and cleaning facility, after the servicing still my problem not solved my A.C is not working properly. Power window of driver side stopped working after poor handling by the cleaning staff. Many more issues are there to solved and verified urgently at the service point...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
p v r k reddy
from Kakinada, Andhra Pradesh
Feb 2, 2015
Report
Copy

engine problem of pulse

Address: East Godavari, Andhra Pradesh

I have bought pulse in 2012 and recently met with small accident took it to rajamundry show room and got it repaired by whooping bill of 97000 how ever repair was not properly done they delivered my car after that i got major engine complaint with in 1 day after delivery when i notified about this they are opting for new engine which costs around 3 lac 95thousand which is rediculous in which even insurance will not be covered too its been...
Helpful
Found this helpful?
2 Comments
Report
Copy
B
bprataps
from Chennai, Tamil Nadu
Jan 27, 2015
Jan 21, 2023
This thread was updated on Jan 21, 2023
Resolved
Report
Copy
Resolved

Duster - Power Steering - Stops Working

Address: Bangalore, Karnataka

Hi, I have Renault Duster 110 PS 2013 model. I am facing issue with the Power Steering which suddenly before coming back on after a few seconds. Te steering becomes real hard as if I am driving a truck. I have taken my car to Trident Renault (Whitefield, Bangalore) at least on 3 earlier occasions however the issue persists. And every time I was told that it has been fixed. Today again I have left it at the Service Center for the problem...
Helpful
9 other people found this review helpful
9 found this helpful
24 Comments
Report
Copy
V
VAISHNAV M SREEKUMAR
from Delhi, Delhi
Jan 7, 2015
Report
Copy

fault clutch

Sir, I am a person who is using duster diesel full option since 2 years.from the starting it self its giving me trouble on the clutch which is very hard.when it is asked in service center they say that the updation hasn't come.since i have driven 45000km its hard for me to use .since this its giving me pain on my leg mostly in city drives.so kindly find a solution for the clutch which is seen in all dusters except the new awd version thanking...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vaishnav Sreekumar
from Coimbatore, Tamil Nadu
Jan 5, 2015
Resolved
Report
Copy
Resolved

very hard clutch

Sir, I am a person who is using duster diesel full option since 2 years.from the starting it self its giving me trouble on the clutch which is very hard.when it is asked in service center they say that the updation hasn't come.since i have driven 38000km its hard for me to use .so kindly find a solution for the clutch which is seen in all dusters except the new awd version thanking you, vaishnav ([protected])...
Helpful
2 other people found this review helpful
2 found this helpful
18 Comments
Report
Copy
Y
yrkiran
from Bengaluru, Karnataka
Dec 30, 2014
Resolved
Report
Copy
Resolved

Clutch Failed on 3rd day of Purchase (152 KMS)

Address: Bangalore, Karnataka

Hi,

I am Ravi Kiran Y and I work in the IT Services industry as a Client Partner. I purchased a brand new Duster AWD RXL model from Trident Auto, Silk Board, Hosur Road on 26-Dec-2014.

After 150 KMS of drive, in the middle of the road, the Clutch failed to function. This was not only a nuisance and embarrassment on the road but also impacted my New Year travel plans.

I am very disappointed at...
Helpful
Found this helpful?
3 Comments
Report
Copy
N
Niranjan Gt
from Bengaluru, Karnataka
Dec 26, 2014
Report
Copy

Consumer Protection Act for Deficiency of services

Address: Bangalore, Karnataka

OPPOSITE PARTIES RENAULT INDIA PRIVATE LIMITED (RIPL) ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai-600 017 AND Trident Renault Bangalore -Whitefield - Sales & Service Showroom No.111, 124&125, B Narayanapura Village, Whitefield, Bangalore East Taluk, Bangalore On 10th Nov 2014, there was a minor damage to the owned vehicle- Renault Duster vehicle having Registration- KA18 P 1462 attached Certificate...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Niranjan Gt
from Bengaluru, Karnataka
Dec 26, 2014
Report
Copy

Consumer Protection Act for Deficiency of services

Address: Bangalore, Karnataka

OPPOSITE PARTIES RENAULT INDIA PRIVATE LIMITED (RIPL) ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai-600 017 AND Trident Renault Bangalore -Whitefield - Sales & Service Showroom No.111, 124&125, B Narayanapura Village, Whitefield, Bangalore East Taluk, Bangalore On 10th Nov 2014, there was a minor damage to the owned vehicle- Renault Duster vehicle having Registration- KA18 P 1462...
Helpful
Found this helpful?
1 Comment
Report
Copy
L
lt col rameshwar
from Hyderabad, Telangana
Dec 5, 2014
Resolved
Report
Copy
Resolved

poor marketing

Address: Lucknow, Uttar Pradesh

THIS COMPLAINT MAY BE SHOWN TO CHEIF MARKETING MANAGER RENAULT INDIA AND THE CEO dear sir, for the past 6 months I am planning to buy a duster from your lucknow dealer but till date have not been able to purchase it because of the poor marketing done by the said dealer, i want to buy the same through CSD and that is the reason why the dealer is not cooperating. At present there is a discount scheme going on so as a customer of...
Helpful
Found this helpful?
4 Comments
Report
Copy
R
rrajeevkh
from Bengaluru, Karnataka
Dec 1, 2014
Resolved
Report
Copy
Resolved

Faulty Braking System on bumpy roads in ABS, EBD enabled High End Renault Duster

Address: Gurgaon, Haryana

Hi Renault Team, In my all three services, I have given complaint to Gurgaon Service Center for faulty braking system. However, they are not able to fix this problem. Please have this as a serious feedback, Else, I will take some legal action against the company. VIN - HR26CD6626 Regards, Rajeev [protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dhannukochumon
from Chennai, Tamil Nadu
Sep 13, 2014
Report
Copy

zero response from the company

Address: Thiruvananthapuram, Kerala

my name is aneesh kumar g.v and i own a renault pulse car ...reg no-KL24H6429..The car met with an accident on 17/7/2014.The car was taken to the renault showroom trivandrum for repairing.After that to know the progress in repair i tried to contact the showroom but they never pick my call.Now its almost going to be two months but still they are not responding.please acept my complaint and take some action....
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Davinder Kochhar
from Noida, Uttar Pradesh
Sep 5, 2014
Resolved
Report
Copy
Resolved

Duster Rxl Complaints- Major Issues

Address: Faridabad, Haryana

Complaint Ref ID[protected]<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Customer Name- Davinder SinghKochhar Mob No- [protected], [protected] email- [protected]@gmail.com, Davinder.[protected]@tuv-sud.in Vehicle Details- Renault Duster- RXL 85 PS, RedColour Chassis Number- MEEHSRAW5E4058482 Eng. No- E065652 Temp No- HR99 RN 7940 Dealership- Vardhman Cars, MathuraRoad, Faridabad Hi...
Helpful
Found this helpful?
2 Comments
Report
Copy
T
tito pavartikkaran
from Harihar, Karnataka
Aug 8, 2014
Resolved
Report
Copy
Resolved

wheels burst of my new car

Address: Thrissur, Kerala

I own a Renault Duster .I purchased it on 24/03/14. the car shows some problems in it's wheel alignment.I contacted the service center and they say it is completely o.k ..After two days i noticed that both the back tyres were burst.now the car is on the service centre.they say that some stones may have hit on both sides of the car at the same time and it made the disc to bent.to repair the car i should pay 70, 000Rs. According to them this...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
drarshadali
Aug 5, 2014
Report
Copy

worn out inner surface of tyres with subsequent humming noise from the tyres

Address: Thrissur, Kerala

Wearing out of tyres after my duster completed 10000 km..I went to the showroom with the same and they said they did alignment checking and rotation done..still I am having the same complaint even after 3 thorough checking from the showroom service centre..my mrf tyres has worn out their inner edges.....
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Hermit Singh
from Ratnagiri, Maharashtra
Aug 2, 2014
Report
Copy

No change in the stiffness of my duster steering wheel after repeated services and complaints

I am having renault duster since 2 years, but since last year i am having the stiffnes problem in the steering wheel, .after repeated repair and services the problem still persiists, .services offered by renault's representatives in ludhiana is not upto the mark.After every repair they say we have fixed the stiffnes but it doesn't happen.i am always wasting money and time.such a poor response from an international organisation.shame it is.every...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rana kul
from Kolkata, West Bengal
Jul 19, 2014
Resolved
Report
Copy
Resolved

music system problem after washing

Address: Sangrur, Punjab

i washed my duster from service center sangrur punjab on 17-7-14..then music system started giving troubles.they told me to go for check up to patiala.i am from barnala.now i will go to 115 km to rectify my problem;this is the way u deal with your customer.very sad. prof. kulbhushan rana.assistant prof. dept. of chemistry, s.d college barnala 148101 pb. india [protected]@rediffmail.com...
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Maruthi Engineering Consultants
1
(5)
Apollo Tyres
1.9
(491)
ReserveDeal.com
3.2
(8)