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Updated: Nov 26, 2024
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V
VIJAY VEER SINGH
from Delhi, Delhi
Nov 8, 2015
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Late in delivery of kwid not giving proper response

Address: 122413

HI i have booked a KWID on 1st OCT-2015. At the time of booking they told me that they will deliver my car upto mid of nov. I asked them again to confirm this. I told him that i need a car after October so plzz do not make any promise if you can not deliver upto than. In that case at least i can buy a different car. But now they are not making proper replies and its been harassing behaviour by their side.
I want a car now. Because...
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S
sandyjain
from Chandigarh, Chandigarh
Nov 7, 2015
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Harassment by the dealers for delivery of kwid

Address: Ludhiana, Punjab, 141010
Website: www.renault.co.in

No transparency maintained by Company or Dealers. I booked KWID on 24th Sep, 2015 Booking Reference ID - KAPP109169. Initially it was assured for delivery in Navratras, but now no confirmations on delivery dates and I had discussion lot of times with local dealer and Company call center, and every time they say will deliver very soon. The Dealer not even reply in proper way they take advance payment amounted 200000 on 26 October with the...
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R
Ranakpurpiles
Nov 5, 2015
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Car no wb-02ag533 renault scala complaint no.4-01106407.

Address: Kolkata, West Bengal, 700006

Sir we had purchaseda car of renault from dulichand motors, kolkata at the time of selling we were told that our car comes with bumper to bumper insurance. But 3 months back on 27 august my car accendent in kolakata. I went to service centre on 29 auigust . They said they will give me my car back on 27 sept'15 but till today they had not given my car. After 2 months they called me and said that i have to rs.12000+ for repaing purpose as...
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U
Upasana Bagchi
Nov 5, 2015
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Harassment by the dealers

Address: Kolkata, West Bengal, 700065
Website: www.consumercomplaints.in

I am Upasana Bagchi from Kolkata. It's now quite a time Renault has launched KWID, by the first look only we liked this car very much nd places an order on 8 sep 2015 with some regestration fees. As there is only one showroom in Kolkata we dnt have options for the dealer bt now it's been 2 months where dealer promised to deliver this car by 17 of Oct bt he has been delaying for last two months and still doesn't have any surety to deliver...
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H
hemantdas
from Pune, Maharashtra
Nov 4, 2015
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False delivery commitment

Address: Nagpur, Maharashtra, 440025
Website: consumercomplaints.in

Dear sir/madam, this is so bad about renault like company that there is no proper importance by their executives and higher authorities.i had booked the renault kwid top end model from one of the wellknown dealer unnati motors wadi.i have paid full amount rs.4, 30, 000/- in cash as per discussion with their executive.They committed me the delivery before 7th of november 2015 and i clearly told them that i want my vehicle before 7th of...
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P
piyuh
from Guwahati, Assam
Nov 3, 2015
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Delaying in delivery of kwid car

Address: Patna, Bihar, 800001

Dear Sir
i booked Renoult Kwid (o) on the date of 26th september 2015 at Patna Showroom (Saguna More) but still i not get any information regarding delivery .
Many time talk with them but they not clearing me .
so plz help and short it out my problem..
Rgds.
Amit Tyagi
[protected]...
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T
tattya
from Mumbai, Maharashtra
Oct 31, 2015
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Kwid car 12 oct. Booking in ahmednagar renault showroom when delivery to me? Pls tell me immediately?

Website: QUICK DELIVERY TO ME.

Sir/Madam, I have booked a renault Kwid RxT(o), Outback Bronze by paying Rs 11, 000 (12 oct. 2015) in Ahmednagar renault showroom when the car has been delivered to me. ... I contacted to Ahmednagar showroom they are not satisfied answer to me ? pls tell me immediately....
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E
estousandy
from Malappuram, Kerala
Oct 30, 2015
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Delivery delay of kwid (2. 5 months)

Address: Malappuram, Kerala, 679329
Website: www.renault.co.in

Hi,

Booked RxT(O) outback bronze on August 14th, 2015 from TVS Renault, Calicut(KL) dealership. Delivery was promised in the first batch of 34 cars itself by October start. But it's getting delayed now & the dealer is skipping dates. Please clarify the ground reality for this 2.5 months delivery delay.

Regards
Prem Kumar
Kerala
[protected]...
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B
Brosting Ryngkhlem
from Bengaluru, Karnataka
Oct 30, 2015
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Non delivery of renault kwid

Address: East Khasi Hills, Meghalaya, 793001

Sir/Madam, I have booked a renault Kwid RxT(o), Outback Bronze by paying Rs 31000/- through Renault dealer Ship at Meghalaya Shillong on[protected]. As per the booking list, I am at Sl No 15 waiting list. Although 2 (two) lots of renault kwid have been received (20 to 30 Nos) by the shillong dealership, 1st lot -before Durga Puja Festival and 2nd Lot just after the Durga puja (in the month of october 2015) the car has not been delivered to...
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T
Tejas Bhosale001
Oct 29, 2015
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Bad behavior of lady call attendant

Address: 413713

I contacted to Ahmednagar showroom and told her to call me back when they are free, as I was interested in Renault Kwid but call attendent consistanltly appeared to be rude and arrogant. Finally she said if constomers want file a complaint they can!! This was very insulting and awkward experience for me. I contacted that showroom twice and both time same lady attended the call and showed her rude behavior. I have call recording of 1 st...
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U
Umesh Shirsat
from Delhi, Delhi
Oct 27, 2015
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Renault kwid booked - needs to be cancelled.

Address: 411019
Website: www.renault.co.in

I booked Reanult kwid RXT (o) on 26th Sep 2015 in Pune Chinchwad Showroom (Pashankar Auto) with a booking amount of 5000.

I got commitment date for delivery on Dassera 22nd Oct 2015.

Later after a week - sales team conveyed delivery will be in first week of November & have to pay further amount.

I paid amount of Rs.3, 43, 212 to showroom on 20 Oct 2015 & further Rs.18, 045 on 21 Oct 2015...
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G
goyalgoyalrohit
from kota, Rajasthan
Oct 22, 2015
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Very bad experience with nirmal cars jaipur while taking delivery of kwid car..

Address: Jaipur, Rajasthan, 302004
Website: www.renault.com

Hi,

I need your kind attention that your dealer M/s Nirmal Cars is manipulating the ‎price of KWID & forced customers to buy Accessories, insurance & RTO on mandatory basis. I have 4 different rate sheets of the same variant.

As per my understanding & process followed by other dealers & other company dealers is to focus on ec showroon & logistics only. It's optional that we buy insurance,...
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S
Sura Sairam
from Hyderabad, Telangana
Sep 25, 2015
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I'm complaining about maliage

Address: Hyderabad, Andhra Pradesh
Website: Goggle

Am kamal my car Renault duster RXL 110 PS car no:AP29CL6979 Not in perfect condition very bad at maliage, pickup and condition. At service center they are not responding properly so plz respond my contact no:[protected]...
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G
gaurav1082
from Gurgaon, Haryana
Sep 25, 2015
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Multiple Issues faced with Renault Duster

Address: Gurgaon, Haryana

Hi, I bought duster on March 09 2015. This is the date when my painful journey with the company began. Initially I got my vehicle with multiple issues..to name a few: 1. There was a sound from the rear end of the card 2. Bumper was damaged ..it seemed like an accident has b 3. Other Multiple sounds from the front panel 4. Defective Stereo it seemed as if the car that I bought from the company is second hand. After a lot of struggle,...
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J
Joshy Peter Joseph
Sep 4, 2015
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Very Poor Customer Service

Address: Hyderabad, Andhra Pradesh

To Start of, the Car is the best I could possibly think of when compared to others in the segment it falls - Renault Pulse. But then very Poor After Sale Service, very Pathetic First time Experience with Service Center. God only knows who would take this seriously and act accordingly as I am sure the Organization does not care about these things as all it matters is for them to Sell and Forget as they made a Sale. Kindly get your Service...
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S
sachin9991
Aug 24, 2015
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Pathetic service of Renault

Address: Gurgaon, Haryana

I am Sachin, I am using renault Duster DL 1CQ 6422. I am facing bad service by renault since 1st service, and today is the heights of poor service level. my car broke down at 11:00 AM, I called renault helpline, they told me that person will reach to you with in half hour, it's been more than five hours and no one has come till now. every time when I call their help line, they say person is reaching with in 10 Minutes and they will...
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S
SukumaranPP
from Delhi, Delhi
Aug 14, 2015
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Extremely Poor Service and Unqualified Personnel at Service Center - Failure to Meet Warranty Terms and Conditions

Address: Thrissur, Kerala

I had sent my car (Renault Fluence KL-52D-4087) for repair of Faulty A/C Unit, Anti Pollution Warning, and Stereo failure at Renault Thrissur under Warranty . I was informed that, some spare needs to be changed for the anti-pollution warning and the whole A/C unit needs to be replaced. When enquired, I was told that, the replacement as suggested by the Service Engineer did not resolve the problem and they need to replace other parts too....
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K
Kiran Ghadage
from Gevrai, Maharashtra
Jul 27, 2015
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Scala Engine and other problem

Address: Pune, Maharashtra

Sir/Madam, , , , My Renault scala Car No MH 13 BN 4565 is a case of defective car. I got delivery of car on 19/12/2014 at 8 pm and on same day I face complaints while coming to my home town, I called to customer care and registered my complaint with concerned of car on 21/12/2015 complaint No[protected] and that after complaint management team suggested to roharsh Motors about My complaint to replace the defective car viva mail dated Dated...
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S
shivesh786
Jul 27, 2015
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Very Bad After Sale Service by Renault

Address: Gautam Buddh Nagar, Uttar Pradesh

I purchased a Renault pulse after doing through research, before pulse I had Tata Indica which I drove for 5 years and was pretty much satisfied with the experience. But my experience with Renault Pulse is not very exciting especially with after sales part. Below are the problems which I am facing with after sales team of Renault. I had to change the tyres before 30000 km as it got worn out and when I reported this to the sales team their...
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D
drvhmn
from Hyderabad, Telangana
Jul 26, 2015
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Renault Lodgy Steering wheel got locked in weeks time and no proper response from Renault India

Address: Bangalore, Karnataka

I bought Renault Lodgy RxL Diesel version 25 days ago. I was travelling with my whole family to Mysore and the Steering wheel got totally jammed. Luckily escaped from crashing another car at highway. I called up the customer care for Road side assistance and there was no proper response, hence I have to arrange transport for my family and reached home @12 midnight.My whole family's life was at risk. I had taken it to Service centre @Mysore....
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