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Updated: Nov 26, 2024
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R
Rashmi Chakote
from Solapur, Maharashtra
Jul 18, 2015
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Worst Car Ever-Renault Lodgy Car

Address: Solapur, Maharashtra

This is very disappointing that such a well renowned company "Renault" has been so unprofessional to my family in India This is the first time my family decided to go with new brand and wow what a rude response from customer care. So, in India we were traveling and there was heavy rainfall and guess we noticed water had entered thru back trunk completely our luggage was wet. We have always been buying Maruti, Toyota, and multiple other brands...
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Rashmi Chakote
from Solapur, Maharashtra
Jul 18, 2015
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Complain regarding Renault Lodgy

Address: Solapur, Maharashtra

This is very disappointing that such a well renowned company "Renault" has been so unprofessional to my family in India This is the first time my family decided to go with new brand and wow what a rude response from customer care. So, in India we were traveling and there was heavy rainfall and guess we noticed water had entered thru back trunk completely our luggage was wet. We have always been buying Maruti, Toyota, and multiple other brands...
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A
anil.dhika
from Delhi, Delhi
Jul 14, 2015
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poor service

Address: New Delhi, Delhi

Dear Sir, I m one of customer of your renault.and i had baught the renault Duster on[protected] from sikka mayapuri Delhi .and till my car is not registered in authority.and i have not recieved the number plate on my car.and my car A/C is not working properly on that date.and i am driving a car without number plate and traffic police have stopped me two time.and Sikka Mayapuri Sale exucative said that "Roj khte h ki aap kal aakar number...
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A
Aman15
from Basti, Uttar Pradesh
Jul 6, 2015
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Agency owner is very rude and and creating more problem in my duster

Address: Jabalpur, Madhya Pradesh

I brought a duster on 2013 1st day of Nov since then they have never given me a satisfactory services I have spend at least 70k to 80k on services but still no improvement 6 months ago I have give n them notice they distroyed my music system back tray wheel covern even staff is very rude I would never recommend any 1 to buy Renault cars specially from khatwani motor's Jabalpur...
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A
Amar Jadhav1
from Gurgaon, Haryana
Jul 3, 2015
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Cheating by company - Not providing features in the product brochure

Address: Gautam Buddh Nagar, Uttar Pradesh

I bought a Renault Duster RXE version on 31 st May 2015 from Renault Dealer in Patparganj New Delhi. On delivery of Vehicle I fottle ound that there was no rear arm rest and bottlle holder as mentioned in the brochure in the exact model version that I bought. I took up the issue with Dealer and they told me that this is the vehicle that we got from company. I contacted Renault and made a complaint no[protected]. Initially they even...
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Sumit Nagpal
from Gurgaon, Haryana
Jul 3, 2015
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service is not good

Address: Faridabad, Haryana

dear. sir/mam i buy a new Renault pulse car in 2014 Jan first 6 month car was gives me good performance but after Thant the car was not give me the p[performance in this car there are many problem like bad average ac is not working ingane problem i am not satisfy with your service. last 4 days i go to service center and the bill amount is 21275rs after service the car was not in good condition there are many problem like ac is...
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J
jambu virupaksha
from Aurangabad, Maharashtra
Jul 3, 2015
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Humming noice in a/c.(duster)

Address: Nashik, Maharashtra

dear sir, my new car renault duster purchase from hydrabad i have reach in jalgaon (maharashtra) in car air condition humming noice name :- jambu virupaksha goud engine no. - k9k8796e068102 chasis no. - meehsraw5e4060529...
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A
advgogia
from Nagpur, Maharashtra
Jun 30, 2015
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Caliper Assembly & Break

Address: Nagpur, Maharashtra

During the period of two year from the date of purchase ( Scala) at just 16000 KM, have face the problem of caliper assembly, and same was replaced under warranty, but here i am unable to understand the problem with the vehicle, interestingly the techanicle team have no revert on this ...that why such problem arose again n again...and breaks of Scala are the biggest concern...
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A
atty999
from Delhi, Delhi
Jun 29, 2015
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self starter failing twice in 4 months(during wty)

Address: Panchkula, Haryana

Self starter failing twice in 4 months I have renault duster 110rxz.i bought it on 7 april 14.the veh was running fine when on 13 feb 15 the veh did not start.i took it to tricity panchkula and they replaced the self starter .again now on 28 july 15 the vehicle stopped while running and the self is again not working.i will be taking vehicle to tricity panchkula tomorrow.i hope they will diagnose the reason for self starter failing twice...
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K
karan k kapoor
from Gurgaon, Haryana
Jun 24, 2015
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inefficiency to diagnose the problem in the car

Address: New Delhi, Delhi

My name is karan kapoor i purchased renault vechicle i.e pulse in 2013. around 20 days back i visited renault delhi west with problem in breaking and lot of noise from the front wheels. I was asked to get it checked next day as they had lot of vechicles that day. I again visited next day they told me problem was identified but they are not having that part with them so "you have to wait for 15 to 20 days ". After waiting for so long yesterday...
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J
Jayant Tomer
Jun 22, 2015
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DO NOT BUY RENAULT CARS - Worst Service center

Hello, I am working in an MNC and recently purchased Renault Duster car.I have Bangalore registered Renault Duster no KA50P1050 and I have been to the service station at Whitefield for all the related work as it is near to my office approx 9 km. I have taken my car for first servicing and the service was as expected. I have got the office drop for this service. Later I had one fuel tank part issue which was to be replaced and...
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Tarun Kaushal
from Mumbai, Maharashtra
Jun 19, 2015
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Disappointed with the response of Service center and customer care

Address: Pune, Maharashtra

Not satisfied with the response of customer care executive (Ms Prachi) I asked simple clarification regrading policies of free service, but she was confused and not conversant with the company policies at all. She was supporting her frivolous answers under the name of company policies. On asking which document contains such regulations, she was blank!!! I seemed that anyone in company can state the policies which suits them under the name...
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Radhakrishnan_2006
from Mumbai, Maharashtra
Jun 19, 2015
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PLEASE REFRAIN BUYING RENAULT VEHICLES . PATHETIC AFTER SALES SUPPORT AND BAD EXPERIENCE AT WHITEFIELD SERVICE STATION

Address: Bangalore, Karnataka

Hi Friends ! Please refrain buying any of the Renault vehicles. The after sales is just awful. You will repent for taking the step of purchasing a car which has poor after sales support and, your money will start eventually draining out due to the service guys not doing a good job. I left my Scala for servicing (18000 kms) at the Whitefield Renault service station on the 18th of June 2015. The charges for the service was about Rs 11000. When...
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T
Tomer1988
from Noida, Uttar Pradesh
Jun 16, 2015
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Car Gear is faulty

Address: Bangalore, Karnataka

Hello Dear, I have taken this car with lot of hope and out of exitement but now i feel sad just because of gear issue. I had tool my car in nov 2014 and since then it has gear change problem.I had even took this to service centre but that guy told that it is usual with all duster car. If this is the case then I would like to send back my car to renault . I do not need such faulty car. But now the issue is that the gear change causes...
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A
Akhtar Riaz
from Agra, Uttar Pradesh
Jun 8, 2015
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lucknow up service center asking 1600 rs in second free service .

Address: Lucknow, Uttar Pradesh

As in uttar prsdesh east we r from faizabad the nearest service center from my place is 130 km . When I gone for my seconf free services of my duster up32fy6220 my milometer reading is 11000km just bcus there are very few service centers in up east its very difficult to be on tm according to the given parameters for servicing .the behaviour of the lucknow renults sercice center is very bad n rude. And they ask me 1600 rupees extra for exseeding...
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P
panarajesh
from Morena, Madhya Pradesh
Jun 4, 2015
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Poor After Sales Support

Address: Chennai, Tamil Nadu

This is to bring to your notice that there are no support from accessories department. I have been hunting for some accesories from past one month but am not able to get through. I have been provided with such contact numbers who are working with other car companies....
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M
mukeshgoel123
from Mumbai, Maharashtra
Jun 3, 2015
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Worst service of Renault Duster

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I Mukesh Goel, Chartered Accountant, Working in Omaxe Limited as General Manager (Sales), In Omaxe limited we purchases more than 10 cars from Renault, as we are a permanent customer of company. Recently in my car (Reg. No. HR 51-AU-8717), some problems in CAR AC, is arrived & i give my car to service agency (Avia Auto Services pvt. Limited .D-197, Sec-63, Noida[protected], service agency. As per service agency estimate for...
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H
Harjit Singh
from Panipat, Haryana
May 29, 2015
Jun 9, 2023
This thread was updated on Jun 9, 2023
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Harassment by Manager and staff

Address: Jalandhar, Punjab

Dear Sir/Madam:

I am an NRI, who recently visited the Renault showroom located at Guru Gobind Singh Avenue, Amritsar Bypass, Jalandhar, with my family and had booked the top model of DUSTER (WHITE color, RxZ 110) on 31st March 2015. The car they were offering me was having a reading of 185+ kms on the odometer since it was driven all the way from Ludhiana to Jalandhar, hence, i asked them if they have a car which has ZERO MILES...
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D
Deepak Menon
from Ernakulam, Kerala
May 27, 2015
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Renault Duster 110 ps awd

Address: Ernakulam, Kerala

I bought a duster 110 ps awd on april 6th 2015..I would like to point out couple of issues i faced. 1.After one week of purchase, ac water leaked inside the car and the carpet was all wet.I gave it for servicing and it appeared to be fixed..After two weeks it started happening again.they said its fixed now but i am not really sure or convinced. 2.Paint issue on my back door.I brought into notice but they said it cannot be fixed. 3.When...
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B
biorex
from Jaipur, Rajasthan
May 22, 2015
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Change of wheel during service

Address: New Delhi, Delhi

I am owner of Vehicle number DL 8 CZ 6062 model Duster by Renault. My vehicle has been serviced regularly at Renault service Delhi West. All the wheel balancing and alignments and other works have been done at this service centre only. Recently my Vehicle’s tyre got punctured and the mechanic told me that the tyre has a tube which has many previous punctures. This was a shock to me as my vehicle has tubeless tyres and I have never fitted...
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