Renault Complaints & Reviews

I bought a duster RXZ 110 with VIN: MEEHSRA36D7027518 ON 13.9.13. It met with an accident so the car was sent for denting and painting and repairs on 5.12.13. Out of the 3 parking sensors installed in the rear bumper of the car, only one sensor got damaged but I was told that 1 sensor cannot be billed, so they have to bill set of the sensors and they will return me 2 new sensors as only one needs to be installed rest all other sensors were...

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Address: New Delhi, Delhi

I was going to select city walk Saket when my car broke down in the parking lot. i called the helpline number of the company. Initially I had to make several calls after which i got a call back in the evening. There was no response from their side. I had to wait there till 11 pm and at last had no option other than going back home by public convince. I again called the second day but again there wasn't any response and no one was sent for...

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Address: Ghaziabad, Uttar Pradesh

I was driving the car with my family on a high traffic road when suddenly in the middle of the road i found the steering of the car got jammed and we had to face almost accidental situation, marks of which can be seen at the back of the car.Somehow we managed the after accidental situation and brought the car back to home. Me and my family are in total shock state.They are just trying to get that instance out of their mind but its not...

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Address: Gautam Buddh Nagar, Uttar Pradesh

I would like to bring to your kind attention that I booked a Duster RXL Adventure on 23rd March 2014 with a booking amount of Rs 25, 000.00. The above mentioned dealer gave a price of Ex Showroom Rs 11.79 lacs. Registration Rs 97, 200 and free insurance and Rs 20K discount. The final on road amount agreed was Rs. 12, 64, 0000. They promised that the vehicle will be delivered by 10th -15th April. On 28th March, the my bank disbursed the...

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Address: Patna, Bihar

Dear Renault Support Team,
This is to bring it to your kind notice that i had bought your product on previous year in
the month of December "13 with the commitment of better after sales services which seems to
have gone unnoticed and unanswered.This vehicle has met with an accident in the month of Jan
"14 .It"s details are given for further reference as below :-

Summary...

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Address: Bangalore, Karnataka

hi team,
I buy ed Renault duster in Sep13 and it was with a promotion offer that any one who books Duster in SEP13 wills urely get a gift prize for me it was a HandiCam Panasonic, but i hav enot reveived it yet (its been almost 8 months)
Hence renault cheated me via saying they have some offer on the buy.
Kindly help me on it
Thanks,
Parul...

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Address: New Delhi, Delhi

My worst experience in life is service of renault

I bought a duster after 2000 km the car locked me in and i had to use the windows to get out

The emergency breakdown man said it is not a problem drive for another 2 hrs can problem will rectify by itself as wiring is getting shorted. I asked him it is not dangerous he said no.

The problem was never rectified and after 20 calls and threaten to call...

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Hello Sir/Madam, I purchased Renault Pulse from Bhubaneswar Orissa in the month of July 15-2013. The commitment done by the company regarding the Accessories and gift till now not yet received. Now a days they are not responding at all after asking. The service is not at all satisfactory. Kindly do solve my issues as soon as possible. Thanks Regards madhuri...

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Address: Kodagu, Karnataka

I own a renault duster for the past one year.A strange humming noise started emanating from the vehicle at10000kms and after contacting the dealer he checked the alignment, balancing and the usual checks and gave back the vehicle stating everything was well.again the problem persisted and even after 4 more visits he pinned down the problem on tyre wear and sent the tyres to mrf showroom where they blamed the company for faulty alignment of...

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Address: Gautam Buddh Nagar, Uttar Pradesh

I car was given to Avia Auto Services (Noida) for accidental services on 11th Nov. Till date the repair work have not started and I am unable to get the situation for same. The latest reason I am hearing from them is that they dont have the spares. Is there any limit to bear this harassment or if I want to get rid of the vehicle that I bought from Renault (6 months back). I am completely dissatisfied with the service support from them. The...

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Address: Mysore, Karnataka

Renault - EXTREME DELAY IN SERVICE BY RENAULT INDIA

Dear Sir,

This is to bring in your kind notice that, I have purchased Renault Duster petrol variant basic model from bangalore by 15/8/13
reg no. KA01 MK 4182

My car got accidental and I gave it for repair to vidhadri motors(RENAULT MYSORE) on 27/08/2013 where i have been committed to take my vehicle in a maximum of 15 days by...

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Address: Kolkata, West Bengal

On 14th October 2013, I was delivered the Renault Duster 85PS RxE Diesel, and I must say in my past 25 years of purchasing cars of different sorts and values this has been the worst experience. The Renault Dealer, Dulichand Motors in Kolkata, does not know how to treat a customer. My calls were not responded to and the Organisation Structure is not stable as not a single employee of the dealer knows what to do. After using my sources I was...

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I had given my vech 8 days back to Noida (Renault New Delhi East work shop- D-197, sector 63 Noida.) service centre for starting problem. After 5 days they told me that they did not had a clue what is the problem and will contact the Reno team later they told that due to adulated fuel filter and fuel needs to be changed and today I have received a mail from CRM stating that the injector are blocked and has given a funny estimate of almost...

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Address: Chhattisgarh

it is to inform everyone that i am shantanu upadhyay from chhattisgarh my complaint no. is[protected] against RENAULT DUSTER 110 RXZ there is a major failure is in its turbo charger,as to inform you that my car is 8 month old and its registration no is CG 11 F 1111,the behaviour against us by renaults service genernal manager MR.SRIKANT DIWALE is very bad,he is using bad language...To inform forum that i have spend 14 lakh on this car and...

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Address: Pune, Maharashtra

Recently i purchased Renault Scala..

and to my surprise Car was full of defects and spare parts were missing
Had informed Roharsh Motors (Baner) abt the defects. They took the car and it was returned wid new defects and faulty workmanship.

Before Purchasing Sales Executive had promised they have Pick-up drop service for car servicing and now wen the time has come for the servicing they are bluntly refusing.br...

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Address: Dehradun, Uttarakhand

Dear Sir,

This is to bring in your kind notice that, I have purchased Renault Duster RXZ option pack 110 PS diesel variant top model from Dee Dee Motors Dehradun on 22/02/2013 under 0% depreciation insurance policy with Registration no. UK06 Z 1122 in name of Adarsh Kumar Agarwal.

My car got accidental and I gave it for repair to Renault Dehradun ( Dee Dee Motors ) on 27/04/2013 where i have been committed...

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Address: ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai – 600 017, Bangalore, Karnataka

Website: www.renault.co.in

The company had assured a insurance amount of Rs 23260 but they have actually given a insurance of only Rs 14445. The difference amount of Rs 8823 is collected in excess from th customer. The rest of the money is taken by the company. They have been doing this to all the customers. The details of the car is provided as under
Car number is KA04ML9932
Cover note number is[protected]ICICI Lombard)
Pleasse take necessary...

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Address: Chennai, Tamil Nadu

Hi Bought New Renault Pulse Car in June 2012. when i bought them the sale service (in Anna nagar) was really good.
I cant complain abt the Car either. it is awesome car so far (touchwood)..

Since Chennai has only one service center (Kiviraj, mount road) we have no other option. and there is nothing to complain abt my 1st service (as they don’t really check anything much except the carwash and vacuuming it).. br...

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French automobile manufacturer Renault has been trying to break into the booming Indian automobiles sector for many years now, but is still stuck at a red light. Now, the company is looking to try its luck once more by joining hands with Bajaj and introducing to the market a range of low-cost, good performance vehicles.Renault, and its Japanese partner Nissan, which is a decades old automobile giant itself, are now planning to enter India...

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Address: Madhya Pradesh

I had bought a Renault Duster diesel 110 PS Rxl model no E2DTHP with a vin no MEEHSRA36CC013641 ON THE 02JAN 2013. I have given it for
repairs to the service center at Indore on 21st jan 2013. Now I've been kept waiting till now and the repairs haven't started. The reason quoted is that neither the spares and parts have been shipped from Chennai nor is anyone aware when would they be shipped and when would I get my vehicle...

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Renault Complaints & Reviews

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fraud billing and deficiency of services

service

manufacturing defect in car

Breach of Commitment by Renault Dealer

Renault duster damaged before 2 month

Cheated on the name of offer

No service and life threatening products

Accessories and Gift

tire inner wear and subsequent humming noise

My Car not repaired for last 3 weeks

EXTREME SERVICE DELAY

Extremely Bad Service by Dealer

Scala model4340 - Inj Problem -Unresolved- Repair order no-ROAB13006673 dt.13.9.13-Noida

Failure of turbocharger

False assurance

EXTREME DELAY IN SERVICE BY RENAULT INDIA

Cheating the insurance amount

Bad Services - Really bad

French automobile manufacturer Renault has been trying to break into the booming Indian automobiles sector for many years now.

Repair Services No Response - Poor After Sales

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