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Updated: Nov 26, 2024
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S
SANDESHGHORPADE
from Mumbai, Maharashtra
Jan 29, 2013
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Negligence about Service

Address: Mumbai City, Maharashtra

I wrote mail to customer service department of Renault company containing problems which I faced while buying & after sales of car. All details of same as mentioned below. Still no one yet contacted me for solution on problems either from showroom or company executives.

Mail details as follows:

Kind Attention ,
I Mr. Sandesh Vijay Ghorpade bought Renault Duster RXZ 110 PS vehicle from Gen -Next Motors,...
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P
Prasad2353
from Delhi, Delhi
Jan 21, 2013
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Poor customer support/service

Address: Karnataka

I have purchased Scala RXL on Nov 2nd with registered Number KA53MA1584 , & odometer reading around 3000 KMS, on 6th Jan , when I was driving to native , I was at speed of 40 -50 KM/hr , it didn’t not notice a pot hole on road , I didn’t not avoid the pot hole as it was very small as bus was coming in opposite side & road was narrow, after 1 Km , both left side tyres got puncture & disk got damaged, when I took tyre to...
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S
Shubham Kalyan Agrawal
from Lucknow, Uttar Pradesh
Dec 31, 2012
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Duster booking

Address: Haryana

Hi All,

I had booked a Renault duster from the Panipat showroom in Haryana on 4th of July.. At the time of booking I was told that the car would be delivered to me by September 2012. Its december 2012 and the dealer hasnt delivered the car as yet. When I called up the dealer he told me that the car would be delivered by Feb 2013 now. ( a good 5 months from the promised date).

I called up the renault customer...
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R
rohan.naik
from Mumbai, Maharashtra
Dec 8, 2012
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Service center cheat [False billing)

Address: Pune, Maharashtra

Hello,

My self Rohan Naik. I have been cheated with one of mahindra service center since more than last 2 Months.
I had face problem of my mahindra ranault logan 1.6 GLS break down in 1-Oct-2012. on 3-Oct-2012 I visit to Mahindra service center Silver jublee motors ltd. at pune pimpri for mechanical work of my car.

after 2 days they told me that car's timing belt is break they need to change and car...
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V
vinodkumar18
from Delhi, Delhi
Nov 28, 2012
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poor service from dealer

Address: South Delhi, Delhi

Dear

I am victim of poor services & harassment from dealer of Renaut. I have bough Dusrter RXL opt therough sprint car pvt ltd branch situated at east of kailash. After waiting of 4 monthe i have given delivery of thee product on 19the of Oc 2012, its been over a monthe since im following up for registration of thee car but unfortunately people handling thee branch are incompetent to revert. Its theeir normal approach...
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SANDEEP 1976
from Mumbai, Maharashtra
Oct 24, 2012
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regarding delivery

Address: Mumbai Suburban, Maharashtra

I WAS BOOKED DUSTER RXE MODEL ON 18JULY 2012 .ON THE TIME OF BOOKING THEY PROMISED ME TO DELIEVER THE CAR WITH IN 60 DYS .BUT TILL DATE NOBODY CAN TELL US THE ACTUAL STATUS OF DELIEVERY...
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puneetgarg02
from Chandigarh, Chandigarh
Oct 3, 2012
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delay in delivery

Address: Moga, Punjab

i book duster on 02/07/2012 with Renault Ludhiana dealer padam cars pvt.lmt.after lunching i asked for delivery .dealer said 85ps model is not available so book 110ps top model .but i am surprised to know that dealer has booked rxl 85ps model on my name and delivered to some one ales .dealer ask me to take delivery of 110 ps rxz .i told them i want only 85ps rxe model in white color.they said it will delivered after 15/02/2013.but dealer...
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jaiprakash narwani
from Delhi, Delhi
Sep 28, 2012
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wrong commit

Address: Jaipur, Rajasthan

mene 1 car Renault duster jo ki 4July2012 ko launch huyee thee,jiski booking 2July2012 ko jaipur dealer ko Rs.51000 by cheque advance booking ke pete jama karwaye they dealer ne 15/08/2012 tak delivery ka commitment kiya tha. mene kayee bar dealer ko follow kiya par vo har bar 8-10din baad delivery ka commitment karta raha.25/09/2012 ko dealer ne mujhe payment jama karwa kar delivery dene ke liye bulaya aur jab me showroom gaya to mujhe...
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Very Unhappy customer
from Mumbai, Maharashtra
Sep 23, 2012
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Delayed delivery

Address: Mumbai Suburban, Maharashtra

I made a booking for the Renault duster on 29th June 2012. I was told at that time that the delivery would happen in 45 to 60 days, since i was the first few people to book i could get it even earlier. ( the launch happened on 4th july). In the last week of July I got a call from the sales executive at the dealership that I should make the complete payment in a couple of days as they had received 4 cars in the version and color I had booked...
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B
bsaini
from Mumbai, Maharashtra
Sep 11, 2012
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Non delivery of Car

Address: West Delhi, Delhi

I got booked 85 PS diesel Rxe Duster on 05.07.2012. At that time I was told delivery in 1st/2nd week of August 2012. I am regularly in touch with Renault Dealer West Delhi for specific date for delivery of my booked Duster Car. Nobody is sure about the expected delivery date at the dealers end. I have got the vehicle financed from bank and the bank is forcing me to avail the same. I am in a fix whether to wait or get the booking cancelled....
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S
sksjunwaar
from New Delhi, Delhi
Aug 16, 2012
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Malpractice by the organization

Address: West Delhi, Delhi

Renault India launched their Duster on 4th and I booked on 6th of July. Since the time of the launch there have been customers who have got delivery of their vehicle prior to me although their booking was done after me.
I took this matter up with Mr. Len Curran, who stated that the cars are assembled in batches, there fore the delay. They have had an over whelming response to the launch thus the production had to be retuned.
Amazingly...
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A
arivu vino
May 19, 2012
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not responded

Address: Tiruchirappalli, Tamil Nadu

sir i already give my car to service to your service centre shiva automobiles at tiruchirappalli on 10/04/2012. Now onwards your company not reply me& not responsible so i will file the complaint in court.If your company take action for service centre or i will take action

my car details
Car No:TN49-AD6161
MAHINDRA RENAULT LOGAN DLS1.5
CHASSIS NO.11915
ENGINE NO.40988
above the...
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R
rohit16
from Kolkata, West Bengal
Mar 11, 2012
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Fraud Realtors

Address: West Bengal

I AM ONE OF THE VICTIMS……..BEAWRE OF THEM……..
They have started their activities in BHUBANESWAR also
REALTORS IN FRAUD NET
SAROJ JHUNJHUNWALA and ASHISH RUIA
JJ REALTORS PVT LTD – KOLKATA…

A case has been filed with NCRDC vide case no. CC/188/2010. but to no avail.

http://www.telegraphindia.com/1100414/jsp/calcutta/story_12335855.jsp

The Telegraph – Calcutta...
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D
dselvaraju
from Mumbai, Maharashtra
Nov 23, 2011
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Poor service practice and theft

Address: Mumbai Suburban, Maharashtra

Dear Sir,

This refers to the service and repair works of my Mahindra Logan Car MH02 JP 2990, model GLX 16 Sahara Biege, the service station in question is G3 Motors, Plot7, Spectra Ground, Ram Chandra lane extn, Kanch Pada, malad west, Mumbai 400064. Mr Hussain Shaik, SA - name.

1. RO bill no RBC 12B 005778 dated 15.11.2011 - Car was given for service, back wheels suspension noise and starting problem. The company...
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A
allekh
from Jhansi, Uttar Pradesh
Jul 14, 2010
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Poor customer service at Dealer

Address: Uttar Pradesh

TO,
Customer care mahindra Renault Pvt.Ltd.

Sub. Poor customer service at Dealer



Dear Sir,
I am really sorry to own Logan car as far as service is concerned.
This is to inform you that i Mrs laxmi banoriya bought a new car Mahindra Renault Logan GLX 1.4 Engine no.UG58271 in 16th of march 2010.me and my family member were really very happy when we are buying the car and the...
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Savita Kalra
from Bulandshahr, Uttar Pradesh
Jul 6, 2010
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Clutch is very Hard - Service Centre cannot resolve the complaint

Address: Faridabad, Haryana

I am using Logan for the last 3 years, milage used is 23000 Kms. Last month the accelerator was getting stuck, the gear and clucth became very hard, driving was a real pain and it felt like the car was being forced to move. Immediately the car was sent for Service to Sterling Motors, Faridabad, where they assured rectification of all three, the accelerator stucking problem was solved, gears are still tight, as for the Clutch the Service Centre...
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M
Milton Gonsalves
from Raia, Goa
Apr 13, 2010
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car defects

Address: North Goa, Goa

I have purchased a Logan in Goa .i have two problems for now and the management seems to be covering their .
problem 1) There is a flaw in the ventilation ac system as the rats find it easy to enter the car ,i have other cars maruti parked in the same parking but in 20 years i have never had a incient with any of the rats getting in my car.i had to pay around 7000 rs for the companys screw up.the service station manager answered by...
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A
Arun Vaswani
from Pune, Maharashtra
Mar 30, 2010
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Car non-repairable by Mahindra Renault Logan - under warranty

Address: Pune, Maharashtra

this is my second complaint for the same axle problem mentioned at October 9, 2009, earlier complaint :
http://www.icomplaints.in/service-problem-01175.html

I would like to throw some light on the pains that I have, and still am going through, after buying a brand new Mahindra Logan GLX 1.4 (petrol) (which is under warranty). Before I proceed futher, request you to please note that a customer(me) has taken efforts in...
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T
tapesh
from Phagwara, Punjab
Feb 24, 2010
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Bad Impression of Mahindra Due to this

Dear Satya

Please don't mine but You sounds like advertisement agency person ( I have check your previous update, that's why I am telling you. Anyways that's your job why should I comment on this. ) but for the interest of other people I am updating here that there is no worth for spending money and time with Mahindra Renault product because of following reasons :

1. what is the future of Logan...
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A
abhishek kumar kanth
from Delhi, Delhi
Feb 18, 2010
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please tell me its a valid mail or fack one.....

I have got this mail. i have send my resume to desire email id than i recived mail which contain application form to apply for VISA ,,, i dont understand the mail is fraud or real, please help some one i am pasting second mail that i have received after first.

RENAULT NATIONAL HEAVY DUTY TRUCK
IMPORT & EXPORT CO.LTD
Boleyn Commercial Park
77 River Road,
Barking, IG11 0DS,
United Kingdombr...
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