Submit a Complaint
Claimed

SendMyGift.com Complaints & Reviews

www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
Resolved
493
Unresolved
267
Good! SendMyGift.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that SendMyGift.com step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to SendMyGift.com

Having problems with SendMyGift.com?

File a complaint and get it resolved by SendMyGift.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
SendMyGift.com

Recently resolved complaints

View all complaints

Most useful reviews

0
New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
0
Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chamosri
Feb 22, 2016
Resolved
Report
Copy
Resolved

Product:145068707 is not yet been delivered even though amount has been deducted

Address: 560102
Website: www.sendmygift.com

My Parents anniversary was on 21st Feb 2016 so I placed the Order of Cake & Chocolates on 21/2/1026 & my Order no.[protected] after confirming thrice before placing the orders with online support executive "Laxmi Reddy or Lakshmi Reddy" . Amount has been dedcuted 599/-. Till now order is not yet been delivered. When i call to customer care initially call was disconnected in the middle of conversation by some "xxx" executive. Again i Call to...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kapilrana1111
from Mumbai, Maharashtra
Feb 22, 2016
Resolved
Report
Copy
Resolved

Order not delivered - 145060340

Website: Order delivery/ Fake promises

The payment was made on 14th Feb. However the order is still not delivered. The customer care make fake promises of delivering it every time I call. This has happened for 5 continuous days now.
Help delivering it asap...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Cheatedupon
from Pune, Maharashtra
Feb 21, 2016
Resolved
Report
Copy
Resolved

145051480 order id

Address: Pune, Maharashtra, 411001
Website: Sendmygift.com

[protected] i ordered on 14th feb but still product was not delivered. Website's feedback and enquiry doesn't get back to us at all. They are simply not interested in resolving the issue....
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Urvashi Maheshwari
from Jaipur, Rajasthan
Feb 21, 2016
Resolved
Report
Copy
Resolved

Not received the product and refund

Address: 302015
Website: www.sendmygift.com

I ordered bouquet on 14th february 2016 from send my gift.
Before ordering I confirmed with the gaent they said yes the product will be deliverd today itself.
However my both the products weren't deliverd.
I conmtacted them next day, they do not respond to the queries of the customer.
I asked them to provide me the refund for my order they say they will provide the refund I'm waiting since a week but i've never...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Atish Suman
from Lucknow, Uttar Pradesh
Feb 21, 2016
Resolved
Report
Copy
Resolved

Products not delivered

Address: Bangalore, Karnataka
Website: sendmygift.com

Hi,

I order a product from sendmygift.com on 16th feb which was to be delivered on that particular day, but still now it is not delivered.When i am trying to reach customercare they are not responding.Hence requested to take action against that company and refund the amount .The cost of the product was RS 424.15. PFA for further reference.


Thanks

Atish...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jhuma deogharia
from KOLKATA, West Bengal
Feb 21, 2016
Resolved
Report
Copy
Resolved

New option cbd : we collect cash from you & product never deliver?

Address: 560102
Website: www.sendmygift.com

I had placed order to sendmygift vide Order ID:[protected] placed on 21 Februrary, 2016. for Paws of Love Personalosed Mug.

They confirm me as follows:-

YOUR ORDER HAS BEEN RECEIVED.

Thank you for your purchase!
Your order # is:[protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
DevikaSayeesh
from Bengaluru, Karnataka
Feb 21, 2016
Resolved
Report
Copy
Resolved

Order not received yet

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

Hi

An order was placed on 13th of this month under order number[protected] from this website. Still i have not received any product, which was ordered on this website www.sendmygift.com. i have paid 700 rs. For the order.

Also the customer number provided is fake and there is no one to answer. Can you take required action please....
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogeshvirmani
from Delhi, Delhi
Feb 21, 2016
Resolved
Report
Copy
Resolved

Order no 145058362

Address: New Delhi, Delhi, 110005
Website: www.sendmygift.com

My order no[protected] was placed on 13th Feb 2016 but has not been delivered till date. I placed a request for cancellation but there is no response to that as well. Poor and pathetic service. They just have one target to cheat and extract money. Can they dare enter cash on delivery segment, surely they will go bankrupt within a week.....
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Gajendr Sharma
from Bengaluru, Karnataka
Feb 21, 2016
Resolved
Report
Copy
Resolved

Order neither delivered nor amount refunded

Address: 560100
Website: www.sendmygift.com

Hello,

I was surfing the internet and found this site on 14th feb 2016 while looking for same day delivery...The chat agent convinced me that same delivery can be made for order #[protected]. They neither delivered that order till now nor refunded the amount. This is a cheat and fraud organization. I call their 24/7 number, it never connects...The 24/7 chat agent leaves the chat as soon as I ask for refund for my order. They...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suthan Dileep
from Bengaluru, Karnataka
Feb 21, 2016
Report
Copy

Non-delivery of goods

Website: sendmygift.com

I ordered some items on 13th feb 2016 for my friend in banglore for her birthday which was on 20th feb . Expected delivery is within 3 days and maximum of 5 days. But it has been 8 days and their customer care number is always busy and they dont reply for our mails. Everyday i am wasting my time and chatting with customer support people.From past 5 6 days, Every day they are promising me that they will deliver the goods the same day. But...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Abhijit Pati
from Bengaluru, Karnataka
Feb 21, 2016
Resolved
Report
Copy
Resolved

Refund my money order no 145048000

Address: Bangalore, Karnataka, 560068
Website: www.sendmygift.com

I had ordered 2 products on 11 th it suppose to reach on 14 th but till now i did not receive my product.so please refund my money.my order no[protected].Dont buy any product from this site.its a fraud company....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed mubarak
from Mumbai, Maharashtra
Feb 21, 2016
Resolved
Report
Copy
Resolved

Refund the amount.

Address: 560078
Website: ww.sendmygift.com

Hi,
I have placed on order on Sendmy gift.com on Feb 15, 2016. The order was a Cake, chocolate Blue Box, . The order id is[protected]. The payment has been Done through Paytm Amount :1148.00 On 15Th_feb-2016 The delivery date selected was Feb 15, 2016. However, even till date (i.e. Feb 21, 2016) the item has not been delivered.
Tried reaching the customer care no as listed in the website i.e.[protected] on numerous occasion...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheena Chaudhary
from Roorkee, Uttarakhand
Feb 20, 2016
Resolved
Report
Copy
Resolved

No tracking of order and no service for order delivery

Address: Haridwar, Uttarakhand, 247667
Website: sendmygift.com

I have ordered the gift on 12th Feb, order id:[protected]. Till now there is no tracking of my order. whenever i have asked on their chat option, they don't reply and gave false assurance of delivery would happen in a day. Making fool of customers. Disgusting site and service.
Agents are lairs...
Never purchase from this site......
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shalin Tyagi
from Mumbai, Maharashtra
Feb 20, 2016
Resolved
Report
Copy
Resolved

Order not delivered till now

Address: Nashik, Maharashtra, 423203
Website: www.sendmygift.com

I ordered a gift combo for delivery on 14/02/2016 but not delivered till today my order no is[protected]. Everytym i try to contact them there is the same reply that it got delayed due to heavy orders and will be delivered soon . tried contacting them via email but no response. I think its a fraud site
Shalin tyagi...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mindit1011
from Pune, Maharashtra
Feb 20, 2016
Resolved
Report
Copy
Resolved

Wrong personalized cup.

Address: Bangalore, Karnataka
Website: sendmygift.com

Order no.[protected]
I had ordered a personalized cup which held a sentimental value as it for my grandfather's birthday and still holds. First of all, it was delivered late and it had the wrong image on it, despite me having sent them the correct image before. Nonetheless we had paid the desired amount for the cup and when we found out that it was the wrong image I sent various mails to customer care. Later when they sent the correct...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
A very sad customer
from Kannangad, Kerala
Feb 20, 2016
Resolved
Report
Copy
Resolved

Order not delivered and no refund yet

Address: Bangalore, Karnataka
Website: www.sendmygift.com

I placed an order[protected] for Rs. 799 on 11-Jan-16 to be delivered on 14-Jan-16. The order was not delivered till 15-Jan-16. When I spoke to their customer support, they said that they would not be able to deliver and promised me to refund the money. My money was not refunded for 10 days. Then, I called their customer support 3 times to follow-up for the refund. Once, my call was put on hold for 30 minutes and then the call got disconnected....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anant_pan
from Bangalore, Karnataka
Feb 20, 2016
Resolved
Report
Copy
Resolved

No refund yet after cancelling the order

Address: Bangalore, Karnataka, 560078
Website: www.sendmygift.com

Hello,
I ordered[protected] cake, of rs.949 from send my gift on feb12, 2016.For delivery on dt.13feb, 201 mid night.Due to some reason i canalled my order on same day and they confirmed as well.
but yet there is no any confirmation of refund from SendMyGift.com side.
Pathetic service upport team is not picking the call, not responding to email.
they are cheating the customer please take strict action against...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
satyasrinivaskesapragada
from Gurgaon, Haryana
Feb 20, 2016
Resolved
Report
Copy
Resolved

Not delivered and not refund the money

Address: Bangalore, Karnataka, 560008
Website: SendMyGift.com

Hi, I booked the Cake order though sendmygift. I faced the worst experience with this company. My order i # is:[protected]. Later once i know that order is not delivered, i cancelled the order. I asked customer care to refund my money and sent a mail. There is no reply for either call/mail. Still facing the issue....
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogeshakk
from Roorkee, Uttarakhand
Feb 20, 2016
Resolved
Report
Copy
Resolved

Undelivered item/refund for the same

Address: 560001
Website: www.sendmygift.com

Dear sir/madam
On[protected] i had ordered a gift item(order no[protected] worth 299/- through send my gift on line shopping company. The company not even delivered the item or refund the amount to me. Regarding this i contacted the customer service[protected] of send my gift more than ten times, , but they are not responding properly. Now days they are not even picking the phone, not responding to mail also . Kindly do needful...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sattu1981
from Mumbai, Maharashtra
Feb 20, 2016
Resolved
Report
Copy
Resolved

Gift not delivered

Address: Bangalore, Karnataka

Hi
have booked the gift and was scheduled to receive on 14 Feb however it's been 7 days and there is no sign of getting it delivered. Request you to cancel the gift and revert with the intrest.
Order no. :[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Yeeppe.com
1
(12)
Empower Rewards
2.8
(11)
Shopeling.com
1
(30)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR