Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9448
Unresolved
4997
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tanu 4 Tanu
Jul 12, 2021
Resolved
Report
Copy
Resolved

I am complaining about snapdeal fraud... They had cheated me many times

I had booked 2 products they sent me both of them but one product was cheap and bad quality when I received it I call them and they had closed the replacement and return policy ...
I had requested so many time then they asked for bank details and I mentioned it in apps also by mail but they said replacement policy is closed we can't return or replace it..
Next product they sent me a different one I sent them images and mails...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
from Hyderabad, Telangana
Jul 11, 2021
Resolved
Report
Copy
Resolved

Return pickup not attempted even after return request approved

Hi, I purchased pest repellent from Snapdeal.com product not maintained quality and it is not in working condition. I applied for return. Snapdeal is approved (5th Jul 2021) my request to take it return back. Still no one came for pickup as in today (11 jul 2021). Please do the needful to get my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Alfaz Pathan
Jul 11, 2021
Report
Copy

Selfie ring light

Address: Sagar mp

Hi,

I had ordered selfi ring light from snapdeal on
Date: 2 july 2021.

The order is worth Rs. 229

We had paid the amount in cash.

We had returned the product approximately 20 days ago and provided all the necessary details for refund, yet their is no refund being initiated till date.

Every time we call they fake that refund will be initiated in next 24 hours...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alfaz Pathan
Jul 11, 2021
Report
Copy

LED ring light not refund my money

Address: Senachari hill sagar mp

Maine led ring light purchase ki thi jo ki Maine refund kr di hain bt 10 days above ho rhe hain mere paise avi tk refund nhi hue hain...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anagha Bhat
Jul 10, 2021
Resolved
Report
Copy
Resolved

Lucky scratch card coupon

Address: WestBangal.New Alipur,kolkatta.

Myself Anagha.I have received an urgent letter and got inside that, scratch card and a form.
So I filled and called the Helpline mentioned in that to know to where I should send these information. So I gave the call to my mother and she talked he said congratulations u won 1st prize of 8lakh20thousand . My mother said how can we believe you send your I'd cards and all he sent and told send me 5, 500 which was a govt.tax .Mother told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemant Sahi
Jul 10, 2021
Resolved
Report
Copy
Resolved

Charged twice

My wife made a purchase for which initially I paid but the order didn't go through so my wife paid again.As per the bank statement our payment was processed whereas as per snapdeal website it did not.We have been following up for the same and getting no help.We are not able to speak to any representative of snapdeal in their customer care number as IVR gives run around making it hard for customer.Worst customer care we have ever seen.We have...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sourav0897
Jul 9, 2021
Resolved
Report
Copy
Resolved

Fraud

Address: 334 abc, Near ambe mata temple

I orderd 4kg of kitten food of drool brand and snapdeal send me 1.2kg any other brand of kitten food...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VidyasagarPatil123
Jul 5, 2021
Resolved
Report
Copy
Resolved

Thermometer gun - Order ID: 40102870403 - not refunding the amount for returned product

Website: snapdeal.com

Hi,

I had ordered three thermometer gun from snapdeal on
Date: 25th May 2021.

The order is worth Rs. 4497.

We had paid the amount in cash.

Instead of thermometer gun, they had delivered n95 masks.

We had returned the product approximately 20 days ago and provided all the necessary details for refund, yet their is no refund being initiated till date.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nimi-cool77
Jul 3, 2021
Resolved
Report
Copy
Resolved

Raho Sanitary Pads

Address: 246, Ist Floor, Phase-III, Okhla Industrial Area, New Delhi 110020
Website: Snapdeal

I done prepaid money of Rs 177.

They told they will refund money as they cancelled my order without my confirmation.

It's been 3 days, they have nit refunded my amount in my Googal Pay account.

I am stressed out.. Not getting any confirmation from them that they send me my money back.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
om~!@
Jul 2, 2021
Resolved
Report
Copy
Resolved

Snapdeal delivered wrong parcel and not picking the parcel from home

I had ordered a parcel of zee laboratories Ltd Myfair day cream on dt.22.06.2021 from snapdeal with order id-[protected]. snapdeal delivered the parcel at home. But parcel was not as per what shows in the picture. so i placed request to return the parcel on dt.29.06.2021. on dt 30.06.2021, courier boy called me and asked the address, i told him but gave unnecessary reason for not picking the parcel and cancel my request. same thing happened...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sovit Kedia
from Mumbai, Maharashtra
Jul 2, 2021
Resolved
Report
Copy
Resolved

Return of my Air Gun not processing

I ordered a air gun and its different company as described i am trying to return but its in review for last 4 days...
Pls help me return the product as its duplicate and also under snapdeal return policy...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Pallavi Samantarai
Jul 1, 2021
Resolved
Report
Copy
Resolved

Snapdeal is not sending pick-up person

I received product on 29/6/2021 product ( ROYAL PHONE SHOKET HOLDER) quantity is very bad I request for return of product immediately on 29/6/2021 till today 01/7/2021 no one come for pick my return of product is having 7 days limit from the date of delivery when I am asking for help to Customer care they are just saying that wait for another 24-48 hours but till now I didn't got any help. No one is answering my call in customer service...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Ahamed Bavas
Jun 30, 2021
Resolved
Report
Copy
Resolved

Quantity

Address: muthuoet

I have ordered 2 basic mobiles but i receive 1 mobile but i am fully paid.i have returned my ordered but not pickuped...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Iftekhan
Jun 30, 2021
Report
Copy

Return & replace not done.

Address: Surveyno. 102/4/1,Plot Number 29, Master Rahimi Colony
Website: Snapdeal app

Wrong product sent, now not ready to correct their mistake.not replacing the product, nor agrees to refund my amount, althoughgi e assurance for the help., but actually not doing, just asking for the patience, asking to wait, which doesn't have any time interval....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Iftekhan
Jun 28, 2021
Resolved
Report
Copy
Resolved

Product refund initiated & cancelled

Address: Gurgaon

Snapdeal customer care playing prank with me from the last one week not picking up my product back - not initiating the refund.scheduling pick up, cancelling & them again rescheduling just playing prankster, outsmarting. I was looking for a shampoo & they delivered conditioner now not ready to take it back & deliver the correct product, nor they agrees to to initiate the refund of my amount, although took my bank details....
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
B
bristo V.P
Jun 26, 2021
Resolved
Report
Copy
Resolved

Spot On BOOST-26 Blue Running shoes

I have ordered shoes from Snapdeal online app. the product name is Sspot On BOOST-26 Blue Running shoes of Rs-667/-. but i got USED Slippers of 4 set of different legs' I raised request many times for replacement in snapdeal app but the customer care people is not supporting and helping for exchange of the product every time i raise request in customer care they say the pickup will be arranged within two days but when the pickup person comes...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am getting some messages and phone as well like ""Dear Customer (Congratulation) You are dhamaka offer winner of {Snapdeal} You are 1st winner Price ({mahindra xuv 500}) and Price amount Rs- {12, 60, 000} Government registration service charges Rs- {3500} on date - {Today} Deposit for details {} Contact. Customer care executive Helpline Number Call: {[protected]}"" from ([protected]) saying that he is from snapdeal! I know he is Fraud,...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
R
Ramya605
Jun 22, 2021
Resolved
Report
Copy
Resolved

Order no 40328526509

I ordered anarkali kurti and returned it but I didn't get my refund and also it is asking to reschedule pickup and says pickup unsuccessful.i want my refund asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
from Kolkata, West Bengal
Jun 20, 2021
Resolved
Report
Copy
Resolved

Please don't send any message or posterior sales items

Please don't send any product advertising speacily garments & also on other products. Because I have been disturbed while going through my study's on my interested subject, please follow my humble request please....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prodipto Mandal
Jun 19, 2021
Report
Copy

My huge amount going

Address: Ntro reliance complex old hmt road bangalore

2 broker person cl me and tell I am wining laky draw so I sent huze manny from my account but no results for my manny no refaound 0 many I have very problem my family is very poor belong I request my many as soon as possible refound Manny...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy