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Sony India Complaints & Reviews

www.sonyindia.co.in

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Updated: Nov 26, 2024

Complaints 8019

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2253

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5766

So far, so good. Sony India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sony India will keep up the work and continue to help more customers with their concerns even better 🤝

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Sony India reviews & complaints page 125

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Address: 641001

Hi All,

No one had called me at the call back request..

I would like to have the appelate escalation desk and also your ceo mail id for the ever worst service.

[protected] / [protected]. On 29th August i again called up your call centre and raised the issue.

But the person had refused to provide the required mail id ..

I had got a call from your service centre asking...

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Address: Rajkot, Gujarat, 360007

Website: www.sonyindia.co.in

Respected concern

I purshsed Sony Xperia XA on 16 Aug 2016 the imei of my device is- [protected] and I sent my mobile to service centre to jay shree electronics Rajkot and I am facing too much problem in there are hanging problem in it all time. I also went to your service centre and I replaced my device doa no: D[protected] and job no: W[protected] and the same problem facung with another one. Now I am tired from this...

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Address: 686603

I have purchased a sony tv KLV 32 R 402 A . (Sl.No.4315787) from sony kottayam through pittappallil agency Ettumanoor KTM on 12/9/2013.on 02/8/2016 the display of the tv get damaged and no display.As per version of Madona customer care, KTM I shipped it to KTM.They told that the tv set will be sent to madona Vytila, EKM for repairing.More over if the Parts is not available the tv will be replaced by realising the cost of the damaged parts....

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Address: Muzaffarnagar, Uttar Pradesh, 251001

Hi,
I purchased the Led tv 512c product, and it's warranty, i logged complaint 2 times one time engineer change the part and second time update the software.
but again i am facing same issue.
i told him change the product they told we can't do.
because last one 20 days i am facing issue.
please do the needful.

complaint number[protected] and 34067057

my mobile number is [protected]...

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Address: Hyderabad, Andhra Pradesh, 500008

Website: Www. Consumercomplaints.in

Hi
This is to inform you that we bought a 40 inch sony led on 15 august 2016 from reliance digital gachibowli branch but till today's date the garantee card is not been issued.
Send all the details to the shop twice in whattsapp number and complain has been registered.
No action has been taken. I request you to solve my issue as soon as possible. Waiting for a positive response.
Regards
Amitabh br...

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Address: Amritsar, Punjab, 143001

Website: sony.co.in

I bought a sony vaio laptop fit 13 model no-svf13n1asns in5 on 01/05/2014... Job sheet number is - j61592080 and i also bought 3 yr extended warranty..2-3 months ago my laptop started giving me some problems.. There was heating problem along with high noise of fan and the charging point was not working properly.. Side beneath the battery started bulging out due to unknown reasons.. So on 05/07/2016 i took my laptop to sony service station...

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Address: Ahmedabad, Gujarat, 380061

I am literally fedup with Sony Xperia C4 dual model. Since my purchase of this mobile last 8 months, I have given 3 times for service center. I have given Rs. 2500/- extra for white color and now this service center offering me black color in same model. I can accept higher model but not black color in this same model. Pls help it has been 25 days since I have given mobile to service center.
Work order no. W[protected]
Pl pl...

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Address: 600011

Website: Sony India

I purchased a SONY Bluetooth SBH20 ( Black colour ) on April 2016, i have a fault on bluetooth and handsfree, am visit nungambakkam authorised service center for the issue on 18.8.16, he collect my bluetooth, he tells bluetooth will replaced in 7 working days, then he call me on 24.8.16 come collect your bluetooth, 25.8.16 am going to service center, he gives a SBH20 ( White colour), i asked for colour change he tells available stock only...

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Address: Munger, Bihar, 811214

I gyan chandra bhatiya of bhatiya electronics facing a lot of problem with sony services i had filed a complain against the my stock sony tv my complain no is 33666163 registered mobile no [protected] i had called many times to the customer care but there is no response i fed up of this type of issue so please look over my complain it will be greatfull to me....

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Address: New Delhi, Delhi, 110059

Sir, my name is ambreesh pandey, i received a xperia t2 ultra dual on 7/3/2016, on the next day of receiving my phone. I started facing problems like not charging, sim slot not working, micro sd card slot error, heating issues, battery drain and software related issues, i visited service center on just next day of receiving phone and requested them to replace my device because there are a lot issues in this phone in just one day, but they...

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Address: Saharanpur, Uttar Pradesh, 247001

I have purchased new sony c4 handset on 25/09/2015 and after few months i started facing problem with my handset touch problem sensor problem over heating problem my handset has been to service centre 4 times but still it's not working properly company executive saying that they had replaced touch panel motherboard but nothing is fine with this phone i want my handset to be replace please resolve my problem...

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Address: Jhansi, Uttar Pradesh, 284001

Hello team,

This is to file a consumer complain against sony india.

My sony smart tv model - kdl-43w950c which is still under warranty, stopped working last month around 12th of july and is at the service station since then. I have been chasing them for the repairing/replacement of the product. It has been over 45 days and i still do not have any resolution from them. The service center says that they have raised...

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Address: Ahmedabad, Gujarat, 380001

I hereby to say that I have my Sony Xperia z1 compact bought in September 2014. I have faced some problem in my mobile on 14th Aug 2016, as my volume down button making the function of power button and fluctuation came on 14th and on same day it was dead. So I decided to go for Sony authorized centre and submitted my handset on 15th Aug. They told that it is dead so we will forward to Chennai for estimation for cause of dead of my cell as...

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Address: New Delhi, Delhi, 110065

I have given the sony music system to your authorized service centre - m/s club electronics at south extension new delhi vide job no. J61985107 for the symptom “set goes to standby mode”. The complaint no was[protected]' for music system model no.-hdc-az33d, serial no.6106236.

Upon inspection of the product, engineer observed that the main board, sledge motor and belt are defective and need to be replaced for satisfactory...

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Dear sir,
I have purchased a home theater system bdve3200. and complaint to customer care for installation of the above said home theater system on august 19 with id34010571 and it was insisted to shrusti enterprises davangere. but one person from shrusti enterprises called me by cell [protected] and told me that he will send a technician. but no one called me on aug 22. i called back to the same number through which he called me but...

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Address: Patna, Bihar, 801505

Website: WWW.SONYINDIA.COM

Dear sir.
Submitted my tv on 16 june 2016 with job sheet no. J61697705.
For the complaint of lcd panel broken, ,
but till now my problem of the tv is not rectified .
Says - parts not available .
They are not even ready to replace the tv with the option of 25% reduction on the mrp. With the similar size tv.

More over the worst part is i have been calling the service centre, patna since 15...

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Address: Vadodara, Gujarat, 390018

Sir i have purchase sony led bravia r41b model in april 2015 approx 24000 and after one year arise problem display. And tecnisian said 9000/cost chang. Sony its branded product but pour quality of product. I am unable to waste more money. And shop person said its tv cost 50/rs as a scrab. Please give guidance satish jain [protected]. Vadodra gujarat. I have believe in sony product its my mistake....

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Address: 673011

Sony - not like old days. Last 10-12 years, all sony products have started showing one or the other complaints. Very bad quality product, always highly priced & horrible after sales service.

Sony still uses its "old" brand image to mis-sell their bad quality products, i must say. All sony products has lost its quality & no after sales support no matter how genuine the complaints are.

The 55-inch 3d led tv model...

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Address: 560076

Website: consumer complaints

Dear Sir

I have lodged a complaint to your service center @[protected] and to the bangalore authorised service center "Abhivrudhi Tech" on 22nd August 2016, complaint number [protected]. The complaint was the Red color was not visible in the picture. The picture quality and the voice quality was perfect. There was no problem with the picture or the voice.

But with deep regret to inform you that the responds...

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Address: Thane, Maharashtra, 421301

Website: Sony india

Its very bad. I have logged complaint to change TV screen from last month but there is not any action by Sony. I have extended warranty also . Its not cover under it. But I think Sony is not serious or interested for service. Can anyone from Sony look in these matter and resolve it on priority?
My complaint details is as follows:
Repair Reference No J61802613
Product Model KDL42W800A/ZIN5
Thanks
Kundan patilbr...

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