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Sony India Complaints & Reviews

www.sonyindia.co.in
1.5
Updated: Nov 26, 2024
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So far, so good. Sony India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sony India will keep up the work and continue to help more customers with their concerns even better 🤝
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R
Reethaksh
from Gurgaon, Haryana
Aug 11, 2016
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Sony sound system Remote control

Address: Dakshina Kannada, Karnataka, 50517

I am from Mangalore, Karnataka State .I have sony home theatre music system .the Remote Control of sony also damaged now i could not operate sony music system without Reomote ..i search entitě my city of Mangalore and other city of sony dealera and service centre ..i didnot find Remote
Please send Remote from your side and solution and problém please
Remote number RM-ANU088
I hope your company solution my complaint...
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S
Selvam111
from Chennai, Tamil Nadu
Aug 11, 2016
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About sony xperia c4 mobile

Address: 635126

We are using sony xperia c4 model mobile. 3 weeks back, we gave the phone to service in hosur service center, after service finished at the time of talking, automatically the apps are getting open without my knowledge. When i discuss about this in the service center they are not answering properly.In hosur service center peoples are not giving a proper response for this problem. So do the needfull....
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A
Ajay Kumar sandhu
from Mumbai, Maharashtra
Aug 11, 2016
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Customer Service

Address: Panchsheel Nagar, Uttar Pradesh, 245201

This is about the customer service regarding the mobile charger which i requested to replace fortnights back and the service centre gave me nothing but toing and froing even after 10 days. I have had the similar experience earlier too. This is surprising that a brand like sony might behave like that and and disappoint and force me to the extent that i hesitate to recommend it to my friends....
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R
Rajesh Batla.
from Delhi, Delhi
Aug 11, 2016
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Model no.- hcd-az33d

Address: 110065

It is to bring it to your notice that i have purchased the sony music system which when it's switched on then it's turn off immediately, when check with the service center at club electronics, sony authorized service center, e-25 south ext.-ii, delhi, mr. Satbir singh told us that the dm board is faulty, model no.- hcd-az33d, fan no.- 6106236 and he dosn't have this part. I being a loyal customer of sony products feels that the company should...
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K
Krishna p Nair
Aug 11, 2016
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Manufacturing defects

Address: Vadodara, Gujarat, 390019
Website: www.sony.co.in

I have sony led tv model no. Klv32ex330 which has been brought on 2012. Within four years, problems starts arsing, the tv screen is now jumping. I had registered complaint and sony engineer had came and examine the tv. He said this is happen because you "switching of the tv by remote and left it for some hours" he said you have to switch off the main switch immediately when it is not in use.. If we didn't switch off main connection then colors...
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K
katikam.praveen
from Hyderabad, Telangana
Aug 11, 2016
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Sony xperia t3 mobile phone

Address: Rangareddy, Andhra Pradesh, 500060
Website: Crome

Dear sir
I have purchased sony xperia t3 mobile phone on 10/01/2015. From starting i have a issue of battery backup problem. After several visits to sony service centre problem of battery drain not resolved. At last on 04/07/2016 i handed my mobile phone in
Sree balaji electronics (Sony authorised service centre). Still now there is no response. And now the service engineer is telling me to pay 21000/- rupees for exchange...
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V
Vishal 17 suman
from Indore, Madhya Pradesh
Aug 10, 2016
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34529 sony led 43 kdl-43w950c+

Address: Indore, Madhya Pradesh

Anil suman
*03R1503679* purchased date-8/11/15
On screen thier was a green line on center of screen when we complained on 5/8/16 they changed the front pannel but thier is no clearity coming on screen we are fully unsatisfy with your service
and we are not feeling it like a LED but like a simple TV so its my request to change it as soon as you can otherwise I will claim at consumer court and pleas reply quickly as soon...
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Rahul V Chauhan
from Mumbai, Maharashtra
Aug 10, 2016
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Sony android tv kdl50w800c

Address: 400092
Website: www.sony.co.in

Dear sir/madam,

My name is mr. Rahul chauhan and i have purchased sony android tv model number kdl50w800c and serial number 4502446 from reliance digital (Borivali west-shimpoli branch) on 8th april 2016.

My tv got stop working on last week of july 2016 and so i launch complaint against it and my complaint number is j61818641. The sony services person had visited my place on 30th july 2016 and ask us to wait...
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S
Sanjay Mungaji
from Mumbai, Maharashtra
Aug 10, 2016
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Sony bravia android technical problem

Address: Raigad, Maharashtra, 410206
Website: sony.com

Sony india :-techincal problem


Sir, i bought android tv from sony - model-kdl-50w950c in nov 2015 product no :[protected] serial no _so[protected]. I had to get a fresh piece soon after purchase as it was some electrical problem such as (All external /internal connecting component carrying electric current eg usb cable blue ray, hdmi cable or tv back panel out put connector) as reason our blue ray damage mother board....
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K
kfidosh
from Mumbai, Maharashtra
Aug 10, 2016
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Poor customer support and cheating customer

Address: 400610
Website: sony xperia cell fone

Dear sir
Its an extreme displeasure to let u know that my xpria handset is hanging up many many times since the day i purchased, when giving to sony service center, they had no clue of what is wrong and simply said its out of warranty and its hard ware problem, their call center no is not giving and explanation and the local service center where i put the phone for service has no aidea except saying its goign to cost you and it will...
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S
shirishdixit
from Mumbai, Maharashtra
Aug 10, 2016
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Xperia z1-c6902, imei 35809405-802448-1, unable to use handset being defective & remained till date so.

Address: Thane, Maharashtra, 421201

I have purchased above mentioned handset from reliance retails shops outlet situated at shop no.7, laxmi anand villa, phadke road, dombivli east-421201. (c # 81650000 dt.14/12/2014) for rs.32990/-.

My phone was defective was never got repaired properly till date & need replacement now. details of issues are frequent shutting off, heating, mic problem, wifi/bluetooth problem, motherboard problem etc as per job sheet given at...
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A
adityajsh
Aug 9, 2016
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Regrading my last month complaint rv 22, no responce from sony

Address: Thane, Maharashtra

My mob no [protected]. I complaint my sony rv22 music system repairing issue last month, in that case company call back to mee and tell abt refund my half purchase money for my deck, then once again no reply on that, i also send my service centre receipt by mail, service centre staff behave very bad words also, also not refund my deck also, such a bad response from sony, don't take any sony products, also customer service is too much bad,...
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U
Udeye
Aug 9, 2016
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Manufacturer default in xperia xa f3116 - legal notice

Address: 144001
Website: India

Sony india — technical problem

Sir / mam, i purchased sony xperia xa f3116 (Imei number - [protected]) from chadha mobile house which located at near bhagat singh chowk, jalandhar on dated[protected] in rs. 20, 000. On very next day i was start facing some problems in my phone. Within two days i went to sony service point jalandhar and the technical person update my phone and make me sure that it will work correctly but...
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P
pcmehta
from Mumbai, Maharashtra
Aug 9, 2016
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Sony bravia led tv

Address: 400092

I hv bought led tv sony bravia on 16.2.2016
Uddenly it's stop working on 30/7/2016
I hv lodge complaint and their engineer came chkd n he one part to be
Replace which will be done within 4/5 days
From 1st aug i am contacting their customer service they were saying
It's under process tdy i spk to them firmly they said part is not available in
India so they hv to get from abroad then only my tv will...
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S
Subodh Kumar pappu
from Mumbai, Maharashtra
Aug 8, 2016
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Repair of my sony bravia led tv

Address: Mumbai City, Maharashtra

My sony bravia led tv not working since 20 july 2016. I complain in your call center on 20 july 2016. Your representative (Krish electronics) come for repair on 21 jul 2016. He told me my tv mother board burnout due to moisture, i told him to replace that, krish electronics told me that my tv repair cost go max upto rs 6000 only, but some money required in advance and duration of time approx 4 to 5 days. I pay money on 30 july 2016, today...
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G
GaneshanA
from Mumbai, Maharashtra
Aug 8, 2016
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Android tv from sony

Address: 560066

I bought android tv from sony - model-kdl-43w950c in july 2015. I had to get a fresh piece soon after purchase as it was restarting frequently. I got a new piece and serial number is 4501719.
On saturday, 30th july 2015, tv was not switching on and i made a complaint[protected]. Note that it started giving problem exactly after the expiry of warranty. So, i doubt whether the replacement given to me earlier was a show room piece?br...
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R
Radhakrishnan Mathan
from Chennai, Tamil Nadu
Aug 8, 2016
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Lcd tv - t400 model - 26 inches

Address: Chennai, Tamil Nadu, 600096

I had given my lcd tv to the sony service center in velachery on 23rd july 2016 since the power fucntion was not working manually / by remote. After 3/4 days they informed that the mother board is to be changed and i gave a green signal. After three days they informed that the spare parts are not available but i am eligible for 25% discount on any new product i buy. I selected the product and informed them about the led tv - model no. Klv...
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S
Sukhu
Aug 8, 2016
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Technical problem

Address: 144001

Sir / mam, i purchased sony xperia xa f3116 from chadha mobile house which located at near bhagat singh chowk, jalandhar on dated[protected]. On very next day i was start facing some problems in my phone. Within two days i went to sony service point jalandhar and the technical person update my phone and make me sure that it will work correctly but next day the problems are still in phone. I again went to service point and request to replace...
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E
email48
from Delhi, Delhi
Aug 8, 2016
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Sony Android TV w80d

Address: New Delhi, Delhi, 110092
Website: Sony

Amol Gupta on 7 Aug, 2016
I have purchased a 43 colour Sony Android TV KDL-43w800D on 1 March 2016. Now I am facing the vertical lines and distortion on the screen after just 1 month after complaint no body came to my home. My Service Request is registered with u vide ID 33663919.
I think it was the display panel problem and which needs to be changed and the cost would be around Rs. 22000. I was continue to watch the TV with...
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V
venkateshmishra
Aug 7, 2016
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Regarding my laptop repair status

Address: Gorakhpur, Uttar Pradesh, 273015
Website: Sony.co.in

Hi support team,
This is regarding my Laptop, which I have submitted to repair on Sony Service Center in April 2016 but after almost 4 months still they have not repaired it even not clearly telling me its status.
I have checked it online it shows status "Your Sony product has been collected". Not sure what's its mean as I yet not have any information about my laptop and service centre person suggesting it will take some more...
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