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Updated: Feb 2, 2025
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Inconvenience due to large delay in departure time and request for refund
Flight cancelled and intimation one day before
Non issuance of refund for modification of flight which was charged but not modified.

SpiceJet reviews & complaints page 64

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D
devraj174
from Hyderabad, Telangana
Sep 29, 2019
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ticket cancellation due to flood in my home town, patna

Address: Haas Residency, J.V.Colony, Indira nagar, Hyderabad, Andhra Pradesh, 500032

I have a ticket from HYD to Patna on 30 sep, 19 but i just saw that Patna is on high alert due to flood and i cannot reach even my home from the airport thus i have on other option to cancel due to high alert by Government.

Still, in this case, i am getting only 1/4 of the amount as refund. I discussed the same with spice jet customer care and even they are saying we do not have any INFORMATION and we cannot help.
I...
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D
Dilipmehta123
from Mumbai, Maharashtra
Sep 29, 2019
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transaction failed but amount debited from my bank account

I was booking for flight tickets for three person on 29.9.2019 for mumbai to hyderabad for 18.10.19 for 7.20 morning flight and hyderabad to mumbai flight for 23.10.2019 for.05 hr flight total fare amounted for rs 13646/-. But transaction got cancelled and amount was debited from my account at 6.53 pm on 29.9.19. I have not received any information regarding the refund of my amount or weather tickets govbooked or not....
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LITANDAS
from Ahmedabad, Gujarat
Sep 27, 2019
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refund of air fare

Address: 57/15 S.G.DUTTA ROAD, BIRATI, Kolkata, West Bengal, 700051

Pnr number j8qkxc from bengaluru to kolkata on 28.08.2019 by sg 517
My journey date was on 21.08.2019 from bangalore to kolkata.
Due to some reason i reschedule my journey on 28.08.2019 and
Accordingly as per customer case of spicejet airlines i paid difference
Amount of rs.2764.00 within 01 hrs. On 10.08.2019. But suddenly
I observed on 27.08.2019 that my journey was cancelled without
Any information...
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Śháŕáťh ŚHářú
from Bengaluru, Karnataka
Sep 25, 2019
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job providing issue

Address: Bajpe main road ,Kenjar HC ,Karnataka -574142, 574142

As i mentioned they said we are calling from spicejet airlines your profile is selecting in our airlines and we will allocate a job for you have to pay some amount for deposit, in the same way i paid a more than 20000rs and now that number is switch off.. Be aware of this. Very bad
Phone no [protected] this is her phone number..
If you want more information my no [protected]...
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S
Sanjay T. Shah
from Delhi, Delhi
Sep 25, 2019
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poor sitting arrangements...

Address: R.no.65, Bhuleshwar, Mumbai, Mumbai City, Maharashtra, 400002

Myself sanjay t. Shah travelling with 10 pax,
On 25th sept.2019 to bangkok from mumbai by flight no. Sg 81 of spicejet, the seats alloted to us was of very poor condition, which i had brought to the notice of the flight attendants but they said they are helpless...

The seats were not getting back, the cup holders for our seat no. 20 d and 20 e were broken... This is a late night journey and we were made compelled to...
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S
SP Mathur
from Mumbai, Maharashtra
Sep 24, 2019
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wrong allotment of seats

We booked 4 seats from mumbai to coimbatore in spicejet flight no. Sg6361, date 14-9-19, pnr no. Being fcrigq. We all are senior citizens 3 being 80 years of age. Due to physical difficulty we also requested for wheelchairs. Due to our problems we booked aisle seats ie. Seats 20c, 20d, 21c and 21d for which we paid extra rs 640. But while issuing boarding passes we were allotted seats nos. 14b, 14c, 14d, and 14 e which we realized only when...
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shivam130896
from Chennai, Tamil Nadu
Sep 24, 2019
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spicemax not upgraded after successful payment

I have made a payment of 2900 rs on 20 sept, 2019 converting my tickets to spicemax and attached is the confirmation regarding it. When i was at thailand airport they are denying that it is not upgraded and they have allocated normal seats for us tough i hav the confirmation pdf with me with seats allocated. This is really hell service how come this confirmation pdf is generated.
I need refund and the reason why it is not done....
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A
Anupriya Hajela
from Mumbai, Maharashtra
Sep 23, 2019
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lost baggage

I am dr. Anupriya hajela. I travelled by your flight from bhopal to chennai via mumbai yesterday. My flight numbers are sg 6482 and sg 247. My baggage was misplaced by ur flight people. My baggage no. Seq 0158. I received a call from phone no. [protected] in the morning saying the bad has been found and come and collect at the airport.. I sent my friend to the baggage claim of spice jet after that call and there was no one there.. I have been...
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Sajahan sekh
from Mumbai, Maharashtra
Sep 22, 2019
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I am complaining against non cooperation from your staff

Address: Burdwan, Kolkata, West Bengal, 713423

Dera sir/madam
I am a frequent flyer of spicejet.
But today i have a bad experience about this airline.
My name is sajahan sekh i am an employee of reputed mnc company and last 8 yrs i had using your airlines for training. But today at kolkata airport i have a bad experience. Your ground staff mrs. Anishua mallick counter no h4 time 10.40 am. She refused to give me a window seat even after my humble request also. After...
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K
Kiswa
Sep 20, 2019
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missing

Address: Vendeken house irinav cherukunnu, Kannur, Kerala, 670301

Names rafeek
From kannur
Vannenken house
Post irnav
(Via) cherukknu
Kannuru kerala
Lan phone [protected]
Mobile no india [protected]
Saudi [protected]
Sir yesterday mangalore to jeddah flight number sg065 travals been delhi airport missing my samsung dous mobile phone
Missing place gateno, 4b
Please took my mobile phone sent me my address...
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Z
zeeshandelhi786
Sep 20, 2019
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complain about missing luggage

Address: 7352 ar ray - Al Ghadeer Dist. RIYADH 13311 - 3272, 11552

I was traveled from delhi to jeddah then jeddah to riyadh its a connecting flight but my laggage were missing and according to your deadline 21 day time to give back custumer luggage when i talk one of your execitive she said to me that your laggage is in mumbai airport i dont know how its happen
Plz send to it riyadh airport and i will collect it and when my laggage reach to riyadh call me on this number [protected], [protected]br...
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dinesh.gowd151
Sep 18, 2019
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misbehavior while boarding

Address: Jhunjhunu, Rajasthan, 333031

I am a frequent traveler and using 2-3 international flights every month even but
Traveling from dubai to jaipur with spice jet on 23rd aug 19 is my worst experience forever.
I always carry my laptop with my handbag and all airlines check the only handbag weight if its under limit or not
But this is the first time spice jet ask me to remove 4 kg weight at boarding time because i had 6 kg handbag and 5 kg laptop which...
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H
Hopefully
from Kannur, Kerala
Sep 16, 2019
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sir, im complaining about the recruitment team.

Address: Thattil Nadakkalan, Thrissur, Kerala, 680712

I had applied for airline job vacancy at spice jet. And i got a call from hr and they told me that ma profile was shortlisted for the post of ground staff in this spice jet. And they asked me to pay rs 2000 for attending an online test and i paid the amount and im done with ma online test.. After that there is no kinda response from their side sir.. I tried calling them but they don't pick ma calls.. And after one day they pic ma call and...
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R
rajushi
from Mumbai, Maharashtra
Sep 12, 2019
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spicemax

Address: 600041

We travelled from chennai to madurai (8) members and we found that we got cheated. U are charging wrongly by calling it spicemax. When u are marketing a premium brand u are supposed to stick to the same. We were shocked at the point of check in and entry into the aircraft. No priority then the seats very bad. Food was given and even before we could open they said landing. For all this we paid an extra amount of 30000 rs. The only thing we...
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D
Dimple1172
from Mumbai, Maharashtra
Sep 11, 2019
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not refund my ticket amount

Address: 404 nav aasawari chs om nager andheri east, Mumbai City, Maharashtra, 400068

Hi this dimple my filght is book for 11th sep 2019 at dehli to mumbai 6:20am. I had reached airport at 5.35. Am. But some employee told me you dont boarding because of door is closed. I request many time but no one listen to me they just told me that go in this counter go this counter this not good for passengers then i was go spicejet help centre they dont help me and dont talk also i asked him that please help for next fight for mumbai...
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S
surojit1
from Kolkata, West Bengal
Sep 9, 2019
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cancellation of ticket

Address: Kolkata, West Bengal, 700040

Hi,

Please note that i have booked a ticket on 30th sept from (Pnr qcb5kg) make my trip and then i wanted to reschedule it on 3rd of october. So after contacting make my trip correspondent my call was forwarded to spice jet customer care where the lady rescheduled my flight charging an extra amount. But the twist is after receiving the ticket i found my child name is missing from the ticket so again i contacted the executive...
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Sonal Kumar Verma
from Pune, Maharashtra
Sep 8, 2019
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compensation and service issue on a flight delayed by more than 4 hours

Address: Thane, Maharashtra, 400607

Pnr number udt8ud, date of travel 7th sep 219. Lady travelling alone with a 2.5 yr old kid. Flight was delayed got intimation in advance that it will take off at 10 but actually took off at 1:30 am. Passengers were boarded at 10pm, so 2.5 hours sitting in the flight, whatever the reason for the delay - but what was disappointing that if the delay was beyond normal the passengers who showed patience and didnt cancel their journey should have...
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R
rotaryrms
from Mumbai, Maharashtra
Sep 7, 2019
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cash worth 16k stolen from checked in luggage

Address: B/17, Malhar Chs, Borasa Pada, Opp. Poisur Gymkhana, Kandivli (West), Mumbai City, Maharashtra, 400067

My self and my colleague mr shailendra meena were travelling from kolkatta to mumbai on 31st august 2019 by spicejet. Our flight no sg6366 and pnr no tfju8k. We checked one bag at kolkatta airport with zip lock which was tied after scanning. When we return to mumbai - terminal 2 there was unprecedented time for arrival of luggage of second lot. Mean while i got my bag, it had no zip and inr more than 16000 k had be stolen from sling bag inside...
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H
Hemant Balchandani
from Mumbai, Maharashtra
Sep 3, 2019
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worst airline

Hi .i was flying from delhi to kishangarh ajmer on 22 aug 2019 .after a long 26 hour international journey i reached to delhi and took this flight from delhi @a guy who was aitting on the counter does not know a ### about his job and denied my prepaid extra baggage and he wanted me ti pay complete luggage again without any GENUINE reason .he just wanted may be extra money by harraaing me . After a ling duscussion his seneor saud to let mw...
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M
Meera agarwal
from Kolkata, West Bengal
Sep 2, 2019
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student was there with boarding pass and didn't allow him to enter t flight

Address: Shyam Kunj,, 38JM Goenka Road,, Naya Bazzar,, Kurseong., Darjeeling, West Bengal, 734203

My son 2nd sept was with his boarding pass in his hand they didnt inform him while giving t boarding pass time is pospond he was in lounge hving coffee when he went at 4.45 thy said t gate is closed he was coming home fr holidays to bagdogra he had to face somany problems due to ur staff of spice jet. Uall see t problem nd pay fr it. Mumbai to bagdogra 5.15 am 2september son name is yash agarwl. Thanku
I want to pay my son back fr...
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