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Updated: Feb 2, 2025
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Inconvenience due to large delay in departure time and request for refund
Flight cancelled and intimation one day before
Non issuance of refund for modification of flight which was charged but not modified.

SpiceJet reviews & complaints page 65

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S
spatpatiya
from Mumbai, Maharashtra
Sep 1, 2019
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air hostess being rude

I travelled with my family and a toddler to jammu from gwalior from spicejet on aug 27 2019 and the air hostess in the flight was rudest when my son started crying and i was trying to calm him down. Instead of offering help she started threatening me that she will hand me over to security at jammu airport as when i was giving a lil walk to my toddler and was trying to calm him down. Her name is shruti and she was the most arrogant air hostess...
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KHALID S
from Mumbai, Maharashtra
Aug 28, 2019
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flight cancelled without intimation

Address: Kausa, thane, Thane, Maharashtra, 400612

I am khalid shaikh from mumbai, i have plan my holiday plan with my wife and 2 child (8 & 5 years).

I have booked spicejet flight from jaipur to ahmedabad, pnr no. V3pqtb depart. 7th june 2018 at 1:05 am. We are on holiday with 2 adults and 2 kids (8 & 4 years).

But all of sudden i got massage about above mentioned flight is cancelled then i have call/ contact with your customer care executive mr. Sandeep rana,...
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I
ishsunnys
from Samalkha, Haryana
Aug 27, 2019
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cancellation of flight without my consent

Dear Sir/Madam,

I have booked a ticket PNR no. GCTBPD of Spicejet airlines from Hydrabad to New Delhi via Happyeasygo.com having trip i.d[protected], my booking contact no. is [protected] and booking email I.d is [protected]@gmail.com, but spicejet airlines cancel my above ticket without my concent, after multicommunications with airlines, they said my ticket was cancelled after a phone call from my booking...
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P
priyanka.84s
Aug 25, 2019
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late delivery & wrong information

I had booked a cargo service from patna airport with spicejet airline. They mentioned flight number sg8722 and mentioned a date of 25/08/2019, sunday, for the delivery on my invoice. The cargo was supposed to reach delhi by 5p. M and when i reached spicejet cargo office they told me that they have changed the flight to sg8481 as the flight for which my cargo was booked doesnt even operate on sunday. So they charged me 2, 171/- for the service...
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P
Pankhuri Chaturvedi
from Pune, Maharashtra
Aug 25, 2019
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flight degradation issue

Address: 45, gangotri near afgan church colaba, Mumbai City, Maharashtra, 400005

I was traveling from mumbai to jaipur in spice jet flight sg 6276, i was made to wait for 15-20 min because of some technical glitch and by that time i was denied boarding pass as boarding had already begun. As a compansation they the accommodated me in the evening flight, that was due after more than 12 hours, what about the compansation of my lost time, my cab charges of 1500 rs as i had to travel back to home and then to airport again?...
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J
Jofin
from Delhi, Delhi
Aug 24, 2019
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baggage mishandling/ baggage irregularity report

Address: Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar Chennai Chennai District Tamil Nadu, 600028

The damage was considered as normal wear and tear

"normal wear and tear (Scratches, torn zippers, straps, wheels, handles, scuffs, dents, soiling or manufacturer defects)." apparently, this is a case of baggage mishandling.

Spice crew which was available on arrival gate checked and mark the damage on bir report which is attaching for your reference. (Damage area highlighted in attached bir report for your reference,...
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S
Swikriti
from Mumbai, Maharashtra
Aug 20, 2019
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no information about flight degradation

Hi,

I had a spice jet flight, sg-8481 on the 18th august 2019 from patna to delhi which was at 17:10 hours. I wasn't able to do the web-checkin and after reaching airport i was informed at the counter that the flight has been degraded and we will accommodate you in the next flight which was at 20:25 from patna on flight sg-8145.

I am thankful that i was given a flight but why wasn't the passengers informed...
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J
janpesh13@gmail.com
from Rajkot, Gujarat
Aug 20, 2019
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loss of checked in luggage

Address: 3, Khodaldham Duplex, B/h Shiv Sagar Society, Vastral Ahmedabad, Ahmedabad, Gujarat, 382415

Name: ushaben chandrakantbhai patel

Email-id kalpesh. [protected]@dharmajcrop.com

Mobile [protected]
Pnr wdvupq
Feedback complaints
Comments i ushaben chandrakant patel was travelling to dubai on dtd.2nd april-2019 from ahemdabad, flight no. Sg015. I did not get by checked in luggage. I must be compensate for the same. Kindly reply and do the needful...
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K
Kanchan Oberoi
from Hyderabad, Telangana
Aug 19, 2019
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items missing from the check-in luggage

Address: New Delhi, New Delhi, Delhi, 110065

This is to highlight the very disturbing and unprofessional instance with spicejet. I was travelling with my family from goa to delhi (Spicejet booking pnr sggrmx: 17 aug 2019 goa-delhi for mr. Oberoi) on aug 17, 2019 flight scheduled at 2:35 pm. I had booked three luggage (2 suitcases and 1 travel bag). When i reached home with all the luggage i found out that a few of the clothes were missing from my luggage (Travel bag) that included my...
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R
Raazvil
from Nadapuram, Kerala
Aug 19, 2019
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misbehaving passenger

On 3/08/2019, me and my cousin sister with an infant travelling from dubai to cochin, a passenger who was drunk alchohol misbehave to us, by putting his hand and leg on our body. The cabin crew never made a look on him. Then another passenger noticed this and he helped us to change the seat. Such a bad experience. Please aware about those things. And the men who irritated us is in 32c seat. Please kindly put more attention...
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S
shivam kumar09
from Gurgaon, Haryana
Aug 19, 2019
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fraud account in your bank

Address: B-40 prashant garden gali no 3 khora colony, 201309
Website: www.airlinespicejet.com

Few days ago have just received joining letter . they take money around 45000 now they arenot reoply my calll pls take strict action towards this person accpount details is Account Details
Bank Name: Bank Of Baroda
Account Holder Name : A S COMPANY
Account Number :[protected]
IFSC Code :BARB0UTTAMX
Branch Name :UTTAM NAGAR NEW DELHI
and another account no. is

Account name- Oriental...
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D
Dr.Anshu
from Bongaigaon, Assam
Aug 19, 2019
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misbehave of spice jet employee

The employee of spice-jet misbehaved with me and charged 1200 when i brought this matter to them, they threatened to off board me. This episode cause me severe mental agony and breaking of some of cosmetic items of value 2000 and losing of my house key.

I need quick resolution of this.

Anshu kumari (Ccu-guw, sg657) flight on 18th august. Pnr-e4s7ml...
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P
Parveen Singha
from Delhi, Delhi
Aug 19, 2019
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flight ticket

Address: 302b, chiknipada, shree apartment, third floorr, Thane, Maharashtra, 421306

My flight was on 11:15am sg-6265 flight number from mumbai to guwahati... I reached the counter by 10:35am, i agree i was late but i was stuck in a messive traffic plus the driver had mislead the route, i had requested u may say pledge but they didnot even respond, my mom is been hospitalized and i hv to reach home anyhow.
Such a inhuman service, i wl never ever travel with spicejet very worse experience

Regards
Parveen...
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D
dhanoop_s
from Ernakulam, Kerala
Aug 19, 2019
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baggage not yet received

Dear team,
My pnr is z48q5b, flight no: sg 6476, dated 18/08/19 from mumbai (Bom) to kochi (Cok). Myself dhanoop, the baggage is not received yet, the issue mentioned in your system "late check-in and already informed to me." you saying my check-in was late but flight departure time 8.30pm and i reached the check-in counter at 7.25pm there was only one counter opened for economy class, 20 mins am on queue after that one more counter...
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S
Skbi
from Bengaluru, Karnataka
Aug 18, 2019
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non availability of bus from flight to arrivals

Address: Krishna, Andhra Pradesh, 522007

Today i travelled from vijayawada to bangalore through spice jet. Landed in bangalore at 9.15pm. We are waiting for the bus to come and pick us from last 40min with no success so far. Lots of people has connecting flights and families standing with kids. It is so unfortunate that the crew is not in a position to be accountable and responsible.

After 40min the same bus which was packed and took first batch of customers returned...
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Yogi3380
from Mumbai, Maharashtra
Aug 18, 2019
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web check in - window seat

Address: Gorakhpur, Uttar Pradesh

Hi I have paid for the window seat on flight SG 415 unfortunately I have not been assigned the window seat which spoils my experience apart from that when I have raised a complaint with the cabin crew and ground staff there was no support from them and they ask me to seat on 30c instead of 30 a. The cabin crew staff told me that they are trying to help me but no effort taken by them, they even did not bother to offer me some other seat. It's...
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C
climbing lover
from Ahmedabad, Gujarat
Aug 18, 2019
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cancelled ticket from the airlines side due to some operational issue

Address: Indore, Madhya Pradesh, 452010

I have booked a ticket with spice jet through ixigo after 10 days i got a mail from spice jet that my flight got cancelled due to some operational issues and i will get the full refund. But now when i am calling there customer service number they are saying that all the executives are busy in helping other customers and nobody is listening to my problem. I called ixigo customer care they said approx 1250 rs are non-refundable amount these...
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D
Drsunderpal Mahlawat
from Mumbai, Maharashtra
Aug 18, 2019
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damage caused to my checked in bags...

I am khushi mahlawat travelled from delhi to bangalore on 17 aug. 2019..
I submitted my 2 bags one was trolley bag and other was a bag pack..
When i got the trolley system of my bag was completely damaged...
Pls. Take necessary action...
And help me what i could do... As it was mere carelessness of the staff authority...
Also the luggage checked in was not verified in front o[censored]s so that we could edit it...
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S
Samarth Sisodiya
from Ahmedabad, Gujarat
Aug 17, 2019
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defective aircraft not repaired and in use

Address: Ahmedabad, Gujarat, 380005

Damaged tail rudder part (Used for controlling direction and tilt of aircraft) of spice jet ' clove' aircraft that i have just now boarded for ahmedabad. Brought to notice of ground duty staff, they said it is just fading of the color at that spot. While coming to pune yesterday (16th august) was also same aircraft with same defect. Yesterday also brought it to the notice of airhostess, she also said it is faded color and safe for travel....
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H
Hari Prasad Kanvathirtha
Aug 17, 2019
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damage baggage claim

Address: 2-135, panjala House , Kinya post, talapady mangalore -575023, Dakshina Kannada, Karnataka, 575023

Dear sir

I traveled from erbil to dxb to ixe on 05th july 2019,

I reached ixe on 6th july 2019 morning 8.40am (Flight sg 0060),

But unfortunately i am not received bag in same date, i received bag after 2 days with damage condition, i lost 2 items,

For your information i attached:-
01. Compliant receipt (Which given in mangalore airport)
02. Fz bagagge tag
03....
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