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Sun Direct Complaints & Reviews

www.sundirect.in
3.1
Updated: Jan 2, 2025
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Good! Sun Direct values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Sun Direct step up their efforts to fully resolve all complaints 👍
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Sun Direct reviews & complaints page 117

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S
s sanoop
from New Delhi, Delhi
Jul 18, 2010
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E50-32 No Services Available

Address: South Delhi, Delhi

Sir,
I, S Sanoop ( Smart card No: [protected] , Set up box No: P[protected]) is a customer of sun direct since last two weeek. But after installation there was only few channels was coming initially. It was told me that due to some problem in satelite. But since last four days there is not even a single channel avillable. After repeated complaints, there is no progress. While S/On dth, it is showing that ' E50-32 No Services...
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R
rajeshisconsumer
from Gurgaon, Haryana
Jul 17, 2010
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SERVICE FAILURE

Address: West Delhi, Delhi

IT IS THE WORST AND WORST STAND OF CUSTOMER SERVICE FROM SUN DTH. EVERY HELP LINE EXECUTIVE TELLING DIFFERENT LIES, DIFFERENT METHODS TO CHECK AND FINALLY TELLING SATELITE PROBLEM. THEY ARE SMART ENOUGH ,TELLING FEW CUSTOMERS GETTING ALL CHANNELS, FEW GETTING FEW CHANNELS AND OTHERS NO CHANNELS. IS THIS A CROWDED FISH MARKET? . THEIR WEBSITE DISPLAYS WRONG INFO. CAN ANYONE SUGGEST ME THE BETTER DTH?...
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W
WARIS_FROZEN
from Mahbubnagar, Telangana
Jul 13, 2010
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HORRIBLE SERVICE

Address: Hyderabad, Andhra Pradesh

ONE OF THE SUNDIRECT EXECUTIVE ACTIVATED WRONG PLAN FOR ME INSTEAD OF REPEATING WHICH PLAN TO ACTIVATE. AND FROM LAST 25 DAYS M COMPLAINING THEM TO CORRECT THE PLAN BUT THEY ARE ALWAYS MAKING AN EXCUSE LIKE PLAN WILL BE CHANGE IN 24-48 HOURS, SERVER IS BUSY,UNABLE TO UNDERSTAND ENGLISH N CRAP...MY SUNDIRECT SMART CARD NUMBER IS [protected], I REQUEST AGAIN TO SUNDIRECT SENIOR MANAGERS TO LOOK INTO THIS MATTER AND RECTIFY THE PROBLEM WITHIN...
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G
gourangasaha
from Kolkata, West Bengal
Jul 12, 2010
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missing of all bengali channels for last 5 days

Address: South 24 Parganas, West Bengal

for last 5 days no bengali channels like Star Jalsa,Star Ananda,DD Bangla,DD National etc. are not seen in the Sun Direct.Several times I called local distributer PNS ENTERPRISES, 53/1/3, Hazra Road, Ballygunge Chambers,Kolkata - 700 019, the official answered that " we can't do anything, what are the channels available with your Sun Direct.you see it, we are unabl to do anything," and they put the phone off....
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T
thahirk
from Noida, Uttar Pradesh
Jul 10, 2010
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NO SERVICE WILL AVAILABLE

Address: Kannur, Kerala

my dish not working from 8, 9TH JULY 10
dear sir,

my dish tv sun direct is not working since 8th march to till date, i am trying to complaine in custmore care 4th times but they are not showing any intrest to resolved my problem, when i call to custmore care they are saying will will be resolved with in 24 hours. but after 24 hours they are not calling me or my problem is same so you are requested(SCREEN WILL SHOW"E50-32NO...
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S
shajanav
from Kolhapur, Maharashtra
Jul 10, 2010
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service not available

Address: Daman, Daman and Diu

sir we didnot get any channel in our connection from yesterday onwards. when we switch on the tv shows the message 'E50-32 no service available '. our smart card no [protected]. connection is in the name shajan. A.V. Kindly do the needful as soon as possible....
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A
a_p
from Kolkata, West Bengal
Jul 10, 2010
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No transmission

Address: Gurgaon, Haryana

Dear all,

I got this DTH "SUN DIRECT" when I bought samsung LCD. The service for SunDirect has been completely unsatisfactory and the programe channels offered with DTH seems to be centric to the customer located in South India with a large number of channels of regional south indian language just not what a customer located in North india will want.Besides, the softwere of Sun Direct is very very Unfriendly.
br...
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A
amits89
from Nagrota Bagwan(Darang, Ghaneta), Himachal Pradesh
Jul 9, 2010
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customer care not available

Address: Kangra, Himachal Pradesh

i really very disappointment as the sun direct dish tv have no customer care as they mention in their website 24 hour service but not a single even day or night they available they make me fool . and i lost my money to purchase this dish tv...


i want to know how to put legal action against sun direct


please tell me i agree to complete all legal document.

OUR PAID CHANNEL ARE NOT...
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B
bijupottakkat
from Delhi, Delhi
Jul 9, 2010
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SUN DIRECT CONNECTION NOT WORKING

Address: Uttar Pradesh

SUNDIRECT CONNECTION NOT WORKING FROM 7TH JULY NIGHT.NO RELIABLE ANSWER FROM CUSTOMER CARE.PHONE NOT PICKING....
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R
reyya63
from Bengaluru, Karnataka
Jul 9, 2010
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NO signals

Address: Mumbai City, Maharashtra

Sir,

I am a customer of sun direct DTH .There was a serious problem in the services that from 8th july 2010 ,there were no sgnal, and it was persisisting till now i.e 9th July 2010 10 pm.

The mumbai customer care number i.e [protected] is not at all working.I am really fedup with this serivice.

I am really stuck what to do now? I have alreday invested in this services.

Please help...
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D
Deepa R.Theodore
from Chennai, Tamil Nadu
Jul 9, 2010
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no signal is received for the past three days

Address: Chennai, Tamil Nadu

From 6th July night I am not getting the signal. I called the customer care service phone no 39407575 on 7th morning around 6 am since I regularly watch christian programs. The person who took the call said there was some network problem and that it would be solved in another 4 hours. It is now 6 pm on 9th and still no signal. I have been trying to contact the customer care center but every single time from 7th noon till now the phone is...
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K
Kurunji
from Chennai, Tamil Nadu
Jul 9, 2010
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Service Disruption

Address: Chennai, Tamil Nadu

We are using Sun Direct services for our television to watch all the channels,but for the past 48hrs i.e 8th and 9th of july 2010 ,there has been complete blackout of the services and we are just NOT ABLE to reach the helpline services which always busy! we have NO idea what has happened and when the services will resume....
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V
veluhere
from Chennai, Tamil Nadu
Jul 8, 2010
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Signal offline for the past 2 Days

Address: Chennai, Tamil Nadu

Dear Sir,

This complaint is registered because of he agony that we have faced over not able to view the channels on 8TH jULY AND 9th July .The reason i was told that because of satellite problem they are not able to transmit the signal.But Sir i want to mention here that if it is their problem then we have to bear while everymonth before the last day comes they just disconnect the transmission without even completing the 30...
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C
cw_bng
from Tiruvannamalai, Tamil Nadu
Jul 8, 2010
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Resolved

Service Went Offline.Due to Technical problem

Address: Bangalore, Karnataka

SUN DIRECT DTH Service went Offline from 8th July 2010 Morning 8 AM ....Till Now not yet rectified .....When i called the Customer care they said it will be back in 2 Hours in Morning When again called at evening at 9PM they said it will take Another 24hrs to restore the service .When asked for what is the problem they told Some VIRUS ATTACK............... is this the way these people maintaining IT ......
Defently with this They will...
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D
devi1955
from Bengaluru, Karnataka
Jul 8, 2010
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Signal problem

Address: Bangalore, Karnataka

Sundirect signal is not working since 07-JUL-2010 since 11 30 pm till now. Customer service calls are also not active. Kindly help. As not able to watch the world cup soccer matches 2010.
Regards,
Nandhini...
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S
santhoshdayalan
from Gurgaon, Haryana
Jul 8, 2010
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no response for long time

Address: Madurai, Tamil Nadu

Sir,

for the past two days i am trying to reach the customer care number and i am not able to , i dont know whtas the prob,
i am getting the same error message "E52-32 service not available".
My card is [protected]
My friends Card is [protected]...
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N
nivassri
Jul 8, 2010
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no service available

Address: Thrissur, Kerala

In our sun direct dth when the factory default is activated it displays that 'no service is available'....
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N
N.Umapathi Rao
from Baloda Bazar, Chhattisgarh
Jul 6, 2010
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non inclusion of additional channels

Address: Durg, Chhattisgarh

Dear Sir, I N.UmapathiRao is subscriber to sundirect dth. till 4th july I was able to view the basic package alongwith Z Telugu package (which includes E tv, Maa tv,Z telugu, Rajvissa etc.. On 4 th july, I was not getting the above telugu programmes. I got recharged my account by another Rs. 525/- voucher
and requested for adding the above Z telugu package and also alacartre packages for aaj tak, and sony. On 5 th july I found that...
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P
pramodgv
from Kunnamangalam, Kerala
Jul 5, 2010
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ESPN ,STAR Sports channels are not getting

Address: Kozhikode, Kerala

Sir

I am a SUNDTH customer for more than 1 year .My smart card number is [protected] and Set Top box Number is P[protected] .For viewing World Cup Football,my connection has been recharged on[protected] &[protected] and activated add-on FIFA ESPNSTSPN package on[protected] .But unfortunately add on FIFA package is not received till this day. When I am trying to view the channel 500(ESPN) and 502(Star Sports) message receiving...
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4
41280950340.....41173638358
Jun 28, 2010
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forget sundirect password

Dear sir
i am sohelahmed from bangladesh feni chhagalnaiya two month ago buy sundirect box ..but till now i m not doing recharge card and do'nt doing on pakage ..change the case of that i dont know my password my card no...[protected]...and [protected]
sir i have to need my password .u write me ple how can i get my password .in my country more user of sundirect .i have a shope of desh accessories .i recharge sundirect...
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