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Sun Direct Complaints & Reviews

3.1
Updated: Jan 2, 2025
Complaints 2482
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1462
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Sun Direct reviews & complaints page 35

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T
Tamilselvan L
Jun 27, 2020
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change dth reg. mobile no.

Address: 155,Bajanai kovilStreet street, jabarapettai, Vellore

My cdsn[protected]. I want change dth reg mobile no. Old no.[protected] new no.[protected]...
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Uma2009vijay
Jun 27, 2020
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About service and channels

Hi team

Yesterday i have recharged for three months and my card no is — [protected] after recharge am not getting any channel, first scrambled signal & no signal.

I called many times to customer care they is no proper response, simply they say we send technician and it takes 48 hours.

One thing i could not understand after recharge only this happened., now i understand how this channel.
br...
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Sankaranarayanan Venkatasubramanian
from Srinagar, Jammu and Kashmir
Jun 26, 2020
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even though i paid the subscription amount through www.sundirect.in, i have not received the cash back amount

Address: 115, First Cross Street, Bharathi Nagar, Moolapalayam, Erode

I got the message in t. V. That suppose i pay my subscription due amount through www.sundirect.in i will get the cash back amount. But i have not received the same. The transaction no. 19047446...
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Anupam Mahata
from Hāora, West Bengal
Jun 24, 2020
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About wrong charge.

Address: DISTRICT - BANKURA. WEST BENGAL.

My humble dedication, i am anupam mahata. Twice mistakenly deducted money from my sun dth account, i contacted them but they are not cooperating. For this reason i am requesting special help....
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Chandan Gowda DV
from Bengaluru, Karnataka
Jun 23, 2020
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requesting to provide zee picchar channel

Sun direct is not providing more kannada channels to the viewers, so i complaining about them for not providing kannada channels like zee picchar, raj music, tv5 kannada etc......
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Shyamal Chakroborty
Jun 22, 2020
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all bengali channels are not available

Address: Sarpaleha,laldaha,birbhum,santiniketan

All bengali channels cannot be seen though the channels are included in my pack...
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Eashwar Alluri
from Hāora, West Bengal
Jun 22, 2020
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tsat nipuna and tsat vidya are not in sun direct list

Address: Sundirect, Hyderabad

Telangana government is providing free video lectures to school children in tsat vidya and tsat nipuna. Both of these are not in channel list of sundirect telangana.
People are not having access to internet in villages. But have tv access. So im urging sundirect to add those channels in telangana state as corona impact they cant go to schools.
Even if we think of subsribing channel there is no option. Make it free and accessible...
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Pasunuri
Jun 21, 2020
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number one irresponsible company

Address: Nalgonda

I got offer from sundirect 332/2 months, so i contacted our distributor regarding offer and told him to recharge, but he had done 322 instead of 332, we have noticed that after one month, when we asked him he gave rude answers, then we contacted chat support and call support of customer care, even they didnt respond properly, really this was the first company o have ever seen as irresponsible with customers, they are ending their conversation...
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radhaisro
Jun 14, 2020
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Changing registered mobile number in sun dth

I want to change registered mobile number...
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Thamizh sudhakar
from Mumbai, Maharashtra
Jun 14, 2020
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Not open

Address: Jayakanthan, No.5, Jayavalli nagar, V.Manavely, Villiyanur Komyun, pondicherry-605110

Sir i'm jayakanthan frim pondicherry my set-top box suddenly not showing channels and i'm recently recharge my set top box i ask customer care in sun direct dth he says change new box it's charge rs. 500/- and i said recently bought this box it's company mistake your responsibility but he says pay the amount and replace the box my box number is [protected]...
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Dunna Devi
Jun 13, 2020
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i am complaining about i haven't got any recharge but my debited

Sir, i have recharged my account csdn:[protected]
My amount of rupees 225 has been debited from my bank and i didn't get my recharge, i had done my payment from upi
Transaction id s96548117
Upi reference number:[protected]
Kindly refund my amount
Thanking you...
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U
Ummerkutty
Jun 10, 2020
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no service is shown in your tv.

Address: Kulangarapeedika Kozhikode 673014

For the last one week no service is shown in our tv. Complaint made, but no response as yet...
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Shinsa
Jun 9, 2020
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Connection not active

I have taken a new sun direct connection on 6th of june and the connection is not yet active.
Dealer: aishwarya enterprises (Mahadevpura, bangalore) wont pick up the call and customer service team can't do anything it seems as it has to be done from dealer end.
I paid the full amount for hd connection and now i dont have an active connection.
Cdsn: [protected]
Kindly look into it,

Note: in the...
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Address: MRC NAGAR CHENNAI

I have done recharge my sun direct account bearining the registered mobile number [protected] with an amount of 630 and the same amount debited from my account with reference number[protected]IGAISDFGP6, But so for now those amount not added to my dth account ....
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Tamilmrt
Jun 2, 2020
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No response customer care

Address: MANMATHANVALAVU,VEMBANARI, Edappadi

Dear sir/madem
My sun direct set box number for [protected], i am recharge for 199, but no channel display for tv, i am already asked for customers service number, but no an answer for ur customer support, pls this solved problems....
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thilip p
Jun 2, 2020
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Change details

Address: 48/42 mariamman kovil street t.meenakshi puram-625530 uthamapalayam tk..theni dt.

My sundirect number [protected] this set top box name prabakar this name change for pandiyaraj...
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T
Teja123456
Jun 1, 2020
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Change Mobile number

Address: Karnata
Website: Sundirect

Sir please change mobile number my mobile number [protected]...
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N
Nagireddy Rohith
Jun 1, 2020
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Changing registered mobile number.

Address: Cumbum, prakasam,a.p

I want to change my registered mobile number from [protected] to [protected].
This number mistake was made by dth operator itself.
So, please resolve this....
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Rake161199
May 31, 2020
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amount got deducted but recharge was unsuccessful

I have done the recharge of sundirect of 798 rupees through app via paytm. Recharge was unsuccessful but amount got deducted. Recharge was done on 24th may 2020.
Mobile no - [protected]
Sun direct card no - [protected]...
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M
Mathana Venkatesh
May 31, 2020
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Transaction successful but pack is not active

Dear sir
I have made a recharge for tamil basic pack for 230 rs, the transaction is successful but the recharge pack is not active and your customer support team is not answering...
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