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Sun Direct Complaints & Reviews

3.1
Updated: Jan 2, 2025
Complaints 2482
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1462
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Sun Direct reviews & complaints page 36

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S
sairam basha
May 31, 2020
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Validity not extended

Hi, i have done the recharge against my sundirect dth with phone number [protected] with 630 rupees for 3 months packs... But the validity hasnot extended...

Please look into this, and solve the problem as soon as possible...

Thank you...
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T
thilip p
May 27, 2020
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My name change

Address: Mariyamman kovil south street t.meenatchi puram uthamapalayam taluk theni

My smart card number [protected] my phone number [protected] my aadhar number[protected] my name change name pandiyaraj...
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B
byju m g
May 26, 2020
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I want to victory channel

I didn't get this victory channel
What's problem...
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G
Gangadhar C
May 24, 2020
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I refund my amount

Address: Talupula

I refund my amount or i change my pack...
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T
Teja Uppalapati
May 24, 2020
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Regarding the recharge

I have done a recharhe for 6 months of 1520 through upi. The money got debited from my bank account but it's not reflected in my account. Please resolve my issue...
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R
Rubin Rubi
May 24, 2020
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Customer service

Address: Tumkur

Customer care executive name manisha i think she the owner of sundirect... She don't know how to talk with customer. Blady [censored] give her training... F... K,,,,,, very worst service in customer care.. Iam calling from morning now time is 3.25. Now also not cleared my problem... Then why have to continue in sundirect tell me one reason...
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T
Tamilselvan L
May 23, 2020
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Change hd setup box

Address: 16, 2nd west cross,gandhinagar west

Please my old setup box not good operating so i want new hd setup box my sun direct no.[protected]. My address l. Tamil selvan, no.155, varnanai koil street, jafarapettai pettai, vellore 632006 ([protected],. [protected]....
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A
Aniket Kumar Mishra
May 22, 2020
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Activate my expired account

Card no. [protected]

Rmn [protected]

I haven't recharged my account from a long time so it's showing account expired status

Please reactivate my account so i can recharge and continue the service

All contact no. Are either busy or switched off...
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V
viswanathan Ganeshan
May 22, 2020
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failed to load ifcp image issue in tv

Address: Karattupalayam village,Sappayapuram post,Vennandur via,Namakkal DT-637505

My tv its showing failed to load ifcp image error and my setup power is on.
My customer number is : cr[protected]
My contact number :[protected]...
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Bablu Mudhiraj
May 21, 2020
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Technical issues

Not getting channels
No proper singals
No clarity...
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Zee picchar channel is recently launced.but in sun direct dth this channel not available.and zee kannada also not available...
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A
arul.jayaraj1@gmail.com
May 18, 2020
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Picture not come

Address: EMC Hospital,side road,Vennela

Yesterday itself picture not come...
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H
Hari@94900
May 17, 2020
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High charging fee on service rendered

The local service provider is charging unusual rate for fixing just a minute problem and additional fee for coming home and checking the problem...He is not taking according to his remunerative...I think this problem is in almost areas...So provide them with actual amount to be charged and the public known about the actual fee...
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D
Dhana vel06
May 17, 2020
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Regarding recharges

Have done recharge my sundirect with Rs2059 through BHIM SBI pay they are saying that it is success with their end but sundirect still showing not recharged i contacted customer care also they are saying that to sent an email but it also not working...
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The sun direct pack expired on 13.05.2020 morning. I recharged it immediately but I have not get the connections. I repeatedly contacted the toll free number. But they do not responded.Hence, I request you to provide connection as soon as possible.Smart card no.is[protected]....
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D
divyashoundarya j
May 10, 2020
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amount debited for invalid smart card number

Address: Murasoli maran towers. MRC nagar. chennai

I entered invalid customer ID by mistake to recharge for rs 554... Amount was debited from my account. No solution was given by customer care. My recharge Customer ref no.:[protected]...
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D
devibala kuppusamy
May 9, 2020
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cannot obey to customer

Cannot response to customer complaint very bad service ... already recharge tha sun direct but it's not turn
Cannot attend the customer call
Not obayed and unresponsive...
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M
Mrk Babu
May 8, 2020
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failed to load ifcp image (e162-0)

Address: Thirupathi ap

Tv channes r not comming, only sun news channel shown, i want all the channels...
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J
Jeenaj
May 6, 2020
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chandralekha serial

This serial is building the walls that had taken a million efforts to break down. It deals with glorifying patriarchy and normalizing ego of a man whereas a woman wouldn't need ego. Moreover, in today's one episode itself they portray this young lady who doesn't know indian customs but gets shamed by the society and this sister claims to teach her all this custom just for the fact that the society must not feel bad! She gets...
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Address: Durga w/o srinivas Bhimavaram

No displaying of channels after recharge.
It displays "no valid sector found"...how to overcome the situation...
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