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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024

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So far, so good. Swiggy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Swiggy will keep up the work and continue to help more customers with their concerns even better 🤝

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

cod not available after cancellation of the order

blocked my account

my account has been deactivated

Bank account IFSC code change kare

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Food not received through food delivery app

Regarding some un authorized transactions

Food delivery, not effected. Money taken. No refund.

Swiggy reviews & complaints page 100

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I placed an order on swiggy on 7/7/2021 . I added it in the cart and proceeded to make payment . After I made the payment through net banking, the cart page appeared again and showed that payment was still not made. This is fraudulent. I made a payment of RS 293 I also have screenshot of the payment and message from my bank showing that I made the payment .So either give my money back or my order as soon as possible....

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Address: Swiggy, Bundl Technologies Pvt Ltd, Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru 560029, Karnataka, India

Website: www.swiggy.com

I have purchased 2 packs of chicken 65 biryanis on July 06, 2021 that is today in online from Swiggy with Order #[protected] from Khismat Restaurant in Santosh Nagar, Hyderabad. The food is bland and it is uncooked. Its taste is also bad and The food was also given in small quantity. Please do justice for me and provide the refund....

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I ordered from swiggy and items were incorrectly cooked and when I complained they told that I would receive the refund to my source account in 3 to 7 days . It is showing that I received the refund in my account . I contacted the bank and they confirmed that I did not receive any amount . I tried contacting the swiggy customer care but they only kept saying to confirm with bank .
My order id is[protected]
RRN number is...

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Cancellation not done by me and call received at end moment and informed im coming to take the delivery from where the delivery partner is waiting, all this happened because the delivery partner was given wrong location in app by swiggy people though my input of address is correct and same from past 3years and problems started from yesterday, and when informed why did the delivery partner raise ticket to cancel, but when swiggy team asked...

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Address: Kolkata

We are dealing with swiggy long time. But Order #[protected] not delivered to us your company fined for Rs. 253/-. As a reputed concern we never expect that customer service. If your delivery misplace or not delivered to customer then why customer will be fined. What basis you done this. P.lease do rectify in Customer portal and confirm....

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Address: 62/8, Vidhya vudyut colony,nehru nagarwest, bhilai , chhattisgargh,490020

The issue that I have experienced was: I was informed through SMS at 8.20 PM (3/6/2021), 8.30 PM ( 3/6/2021), 8.43 PM( 3/6/2021), and 8.53 PM(3/6/2021) my registered phone number cant be reached so please call from another number so I called from my another number [protected] from 8.36 PM (3/6/2021)to 8.56 (3/6/2021) of totally 15 calls but none was answered by your delivery agent. Got SMS 8.55 PM order got cancelled by delivery agent. Delivery...

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Dwight delivery boy call after 30 mins n asks me to cancel the order n then on refusing to cancel he say wait I will take time. I get a message at 9:43 PM that the order had been picked n it’s been more than 15 mins I have not received the delivery, my home from Naturals would be a max of 800 Mtrs. I went down to the Center to pick my delivery n the parlour said that delivery has been picked up n on calling the delivery person he said that...

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Order number :[protected]
Delivery boy : Harish B T
Date of order : 4/7/21
Delivery Boy Contact No. : [protected]
Customer Contact no : [protected]

Delivery boy deny to deliver my order on my home address. After long discussion with swiggy customer care and delivery boy, he came to my location. He was drunk on duty and he abuse me because i didn't given him the petrol charge. Swiggy, please tell...

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Address: rajnagar

Sir mare id block kar di hai me bahut preshan hu sir plz mare id chalu kar di jiye mare pass ek order aya tha anshin hoke us ke kam pase mil rhe the aur vo mane le jane ko mana kar dy...

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Address: Bengaluru

Swiggy reference order number:[protected]
Order date and time: July 3 2021, 4:52 pm
Ordered from Vendor: Kwality walls Icecream
Customer name: Pradeep Kumar
Delivery agent name: Sanjit Dey

I have been ordering from Swiggy from the past two years everyday two-three and even four times a day. So far the order delivery has been by and large smooth and all the delivery guys are able to easily find...

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Team,
I placed the subjected order with Swiggy on Saturday (26th June). To my surprise more than half of the items were missing in the order. I registered my complaint using the chat option on Mobile App, but the issue was not resolved to my satisfaction. Your customer service is a pathetic one.

It was a horrible experience as I had some guests at my home. Order was delayed a lot and to add to agony - order was incomplete....

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I have been complaining for the same issue from past 3 days. But I am getting no help whatsoever from your pathetic costumer support service.
I order sabzi worth Rs564 from swiggy and it all came spilled in plastic bag. And even after such disaster they are ignoring me to limits. All food went waste as the plastic was not even clean. It had black spots and all. And entire sabzi was spilled over in plastic...

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Address: Ludhiana

I order food yesterday but my food is stale and very sour in taste I do mail but I can't get solution at all everytime I am not satisfy with your solution I am very disappointed pls give resolution ...I do mail many times but I get solution as always...in mail they said for rating...I fell sick after taking this food...I through all food in dustbin...

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I am Ramesh Yadlapalli from Hyderabad. Pin: 500049. When I ordered food, payment was success in PhonePe but failed in Swiggy. It asked me to retry the payment and I did. After 3 minutes, when I check, there were 2 orders placed instead of one. I canceled one order and asked for refund. But Swiggy denied. See how Swiggy is looting people even for their mistakes. Requested user log but no response from them. They looted Rs.1004 from me even...

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I ordered food from swiggy yesterday at 8:33 and i was waiting for order. In swiggy app shows that deepak kumar gupta will deliver your food. Mobile no of deepak kumar gupta is [protected]. I called that number. Phone rings once after that he blocked my cell number. Sir please help me.
My order id is #[protected]
I ordered food from madras cafe Dwarka...

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On Sunday i order a food from Swiggy,

Order details, My Mobile Number [protected]

Ghar Ka Tadka -- order was -jammu wale rajma with jeera rice bowl,

Cost rs.189. Including tax Rs.198/-
As per my account i order 1 + 1 free,

But i got only 1 Rice bowl, where is the other one, i asked delivery boy,
he replied what ever hotel people given, he brought, br...

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This has regards to the below order : Order #[protected]

This was an incomplete order as an important item was missing from the order.

When i contacted the customer care i was guided by a chatbot wherein i was given the resolution that the due amount would be credited to Freecharge being the source of payment.

Till date i am unable to see this amount of Rs. 28 on Freecharge.

Attached...

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Address: Www.swiggy. com

I have placed order from swiggy and order accept at 10.30am..expected time of delivery time was 11.15am.
But received order at 12.15pm.
Delivery persons falling only gps but not falling a given address in details.
Calling multiple times for address details. Why hiring person those who dont know proper areas and address of related city.
Order ID#[protected].
Sumit Ohal

Person was polite and...

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I place order from swiggy which was chicken shawrma and in that food I got metal wire while eating food which is life threating the and swiggy doesn't even bother to listen the complain...

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Hi,
I was charged a cancellation fee after the app chose the wrong address. The swiggy app automatically chooses the address. But this time the address chosen by the app was incorrect. The app does not prompt for choosing the address. Later, I checked the order delivery time. I found out the delivery address was incorrect. The order was not even picked and they charged me a full cancellation fee of 224. This is unfair....

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