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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 97

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S
Sumitava Mandal
Aug 6, 2021
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Liquor

Address: 63 Sukanta Sarani, Barisha Notun pally

I have placed an order around 8:45 pm & its given that it would be delivered around 9:[protected]@... I have asked many times where it's my order through customer care and it have been said ur order is on track n it will delivered on time.. now I m complaining about till now I did not received any confirmation from swiggy. Worst experience.....
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A
Afreen q
Aug 5, 2021
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Swiggy didn't deliver me food and neither they retuning my hard earned money of 561rs.

Dear sir/mam
My registered mobile number is [protected]. I have placed an order from swiggy but I didn't received my order neither refund.. it's already a month passed but after reporting them regarding my concern they are denying to return my hard earned money of 561rs and they also denied to re issue my order..I kindly request you pls just return my hard earned money back to me of 561rs straight away.thank you....
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A
Amandeepbhatia
Aug 5, 2021
Resolved
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Worst delivery partner

Address: India

Hi, I have ordered my food from swiggy. They send my order 6 km away from my address and ask me to pick from there else order will be cancelled and i have to pay for the same, I requested them to kindly serve it to the place wherei have ordered but they deny and cancelled my order. I was a daily customer of Swiggy but they dont value it at all. I have Uninstall my app now....
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R
Rane Santosh
Aug 4, 2021
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Order Not Deliver

Your Swiggy order #[protected] has been cancelled.

Even after waiting for 2 Hours different reasons are given by Swiggy Executive. Order not deliver and without my consent it is cancelled. Not even bother to call before cancelling.
Very much unprofessional attitude by Swiggy. And second bad experience with Behrooj Biryani. First time with uncooked food and this time by not delivering food....
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D
Dabz Joe
Aug 4, 2021
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I have a liver problem taking medicines and mentioned in instructions as well

Address: Swiggy

I have received a pathetic food from hotel tandoori manzil even I have mentioned that please do not give spicy food.
They are not refunding back my money even spoken to their 2-3 executives.
Order No. #[protected]
They are saying restaurant is responsible, we cant compensate you for this issue....
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D
Dabz Joe
Aug 4, 2021
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I have a liver problem and mentioned in instructions as well

Address: Swiggy

I have received a pathetic food from hotel tandoori manzil even I have mentioned that please do not give spicy food.
They are refunding back my money even spoken to their 2-3 executives.
Order No. #[protected]
They are saying restaurant is responsible, we cant compensate you for this issue....
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B
Balaji0072
Aug 4, 2021
Resolved
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Resolved

Active

My DE id is temporarily deactivate. Please active my DE id 1119437...
+1 photos
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P
percyy
Aug 3, 2021
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Product not delivered and status showing delivered

We have placed 2 order from same restaurant and the status showing as delivered but we have not received the order. Contacted the delivery boy numerous occasions and got reply that there is a problem in the app. The order is not handed over from restaurant yet but wrongly showing delivered in the app. He said will reach the destination after 10 to 15 min. However after his phone was not reachable.
Contacted customer care and they try...
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T
Tara Yamini
from Mumbai, Maharashtra
Aug 3, 2021
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Charged the entire amount as cancellation

Hi,

My name is Yamini. I ordered an biryani from chaitanya food court and by mistake i entered wrong address. So had to cancel order. Still swiggy charged the entire amount as cancellation inspire of providing a genuine reason.

I request you to look into it and refund the amount as its hard earned....
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V
Vikram Dandiwal
Aug 3, 2021
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I'd blocked

Address: Gurgaon

Dear sir my Account is temporary blocked . Please help my account is how reactivate. My swiggy I'd is 1541725...
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A
Anushree b
Aug 2, 2021
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Swiggy app shows mony refunded but no refund received

Swiggy app shows mony refunded but refund not received....
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@sudipta
Aug 2, 2021
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Resolved

Stale Chicken burger and chicken 65

Today on 2 nd aug 2021 i order 2 chicken patties 1chicken burger 1 chicken sandwich 1 chicken 65. Order delivered very fast. So i give rating 5 on delivary. But when i open the order i got a shock. Except patties nothing was microwaved. Food was very very cold. We want to complain because it was a waste but we could not find the proper option. We talk customer support also but they denied to replace food and also denied for refund....
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Z
[email protected]
Aug 2, 2021
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Delivery fraud and fake

Address: Raipur chattisgarh

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: I am suffering from fever from last 2 days i was unable to cook food so i will order food with swiggy and also paid online payment at today approx 10:30 pm i am waiting from last 1 hour after 11:30 swiggy delivery boy call me that sorry my bike was facing some problems so i can't deliver...
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L
Lobendu Sekhar Das
from Hyderabad, Telangana
Aug 1, 2021
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Request for refund of Rs.836/- as the order was not confirmed - but debited from my Account

Address: Jeet Dwels Apartment, Madurdaha, E M Byepass, Kolkat

I placed order to day on 01.08.21 and made online payment of Rs.836/-but no confirmation of order received from Swiggy.As such requested to refund the amount to my account at the earliest....
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G
Gulpreet
Aug 1, 2021
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Short item and refund

I didn't received one of the food item and later on I asked them to cancel and give me refund but I didn't got the refund is this is a way to treat your customer I was really irritated with this kind of service and your management is not even bothering to call me or message me....
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R
Riya2121
Jul 31, 2021
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Instamart send me wrong item

The item is completely different from my ordered things for which I have paid.

Order number[protected]

I m so pissed off with this.
Delivery man told he delivered what he was given to deliver
When I chatted they told me to mail
And I mailed now, no response coming.

Please. Its hard earned money don't chest like this.
Plesee send me my ordered items....
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A
Amitmourya1111
Jul 30, 2021
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De 841278

My id is showing temporary blocked. When i had submitted Gform to know the reason they even dont know the reason than i went to Hub they are even saying same but reason is not mentioned..after 24 hours i had received call from fleet manager said you are terminated from company when i ask the reason they said u were demanding money from customer i said nothing happened like this they had disconnected the call not gave chance to explain scenerio....
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Y
yousuf basha
Jul 30, 2021
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Accident order cancel

Address: Chennai

Dear sir/madam, I am working Swiggy past 3 years two days before I got a accident I that my food has got damage so I raise a issue to customer Care there call me in a second I told them I got accident there told send me food photo I have send the photo of food & my accident photo where blood is going in my hand leg & customer Care told OK sir I will cancel the order please take Care o[censored]r health & I got cancel the order & next day I was with...
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K
Karthik Rudra
Jul 28, 2021
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Charging 50 rs more than mrp

Address: Swiggy, 6, AVS Compound, 80 Ft Road Ejipura, Koramangala, Bengaluru 560047, Karnataka , India
Website: www.swiggy.com/restaurants

I have purchased Broasted friend chicken mandi Half plate from Al Madina Mandi House in Malakpet Gunj from online from Swiggy with Order #[protected] on Jul 26, 2021 with cost of 280 rs. In website the mrp of this product is 280 rs but when i visited the same hotel for purchasing something snacks on the same day evening, i have noticed in their menu book that the original price of this product is 230 rs.

I have noticed that...
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P
prenky
Jul 28, 2021
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Refund on my order

I ordered noodles and I got the different item and I filled the complaint and till now I have not received refund.. I paid from my coupon which I got from my last order instead of money so it was not any discount coupon.. when I asked for my refund on current order ur team is deducting that amount of coupon which is wrong as it was my money which u gave in the form of coupon
Order I'd[protected]...
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