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Swiggy Complaints & Reviews

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Updated: Jan 5, 2025
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Swiggy reviews & complaints page 3

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A
adi125674
Mar 3, 2024
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Swiggy Instamart is looting customers

I RECEIVED 3 DIFFERENT ITEMS FROM MTR KHATTA MEETHA POHA IN MY LATEST INSTAMART ORDER
MY SWIGGY ACCOUNT RELATED PHONE NUMBER IS [protected], NAME ASSOCIATED WITH THIS ACCOUNT IS SANDEEP
PLEASE GIVE ME A REFUND
WHEN I GO TO HELP SECTION IT DOESNT GIVE ANY SOLUTION JUST SAYS CONTACT EMAIL SUPPORT
When i contact email support they deny the refund or replacement, this way swiggy has frauded me in the past also with...
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G
Gokulsaba
Mar 2, 2024
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Swiggy delivery cheat and Delivery boy fraud

We have ordered lunch (Order No.#[protected]) on 19th Feb, 13:30 Hrs from Udipi Gardenia through swiggy app in Bnaglore. We are returning after my Mother's funeral. The total cost paid was Rs. 761. The delivery boy named Tapendra Rawal was assigned. Our train reach KR Puram and we got down including my son (10 yrs) looking for food, then I called the delivery boy, he said some traffic on his way hence delayed, said he will reach in 8...
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G
Gizyidoydiyd
Mar 2, 2024
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Delivery agent scammed me

Website: Swiggy

The delivery agent scammed me
I had ordered fried noodles from imperial hotel on Feb 27th, 2023.I paid delivery agent 229 rs online via upi.He claimed that he didn’t receive the amount, though the amount clearly was debited from my account.I showed him too but he refused to accept that he had received the money and ask me to pay again.I told him, there might be an issue on his app but he refused to leave.I again had to pay him 229...
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L
Lakshmi Pravallika
Mar 1, 2024
Mar 1, 2024
This thread was updated on Mar 1, 2024
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Missing items and non delivery of products

Address: Hyderabad

I have ordered 2 T.roti and Paya shorba from the above mentioned restaurant using swiggy app on 26th Feb 2024. I received only one Paya shorba and roti packet but I've been charged for 2. When I saw that the item was missing, I called the delivery executive and he informed us that he was only given 1 item and that he didn't know about the missing item. Then I reached out to the customer support and I was chatting with a bot as swiggy doesn't...
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M
Mike19
from Mumbai, Maharashtra
Feb 26, 2024
Feb 28, 2024
This thread was updated on Feb 28, 2024
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Pungent and uncooked Paneer in Paneer Tikka Bowl made me fall sick

Address: Shastti Nagar, Shop no.7, Dheeraj Heritage 1, Shastri Nagar, Santacruz West, Mumbai 400054

I ordered Paneer Tikka Bowl from 'The Good Bowl' restaruarant Shastri Nagar, Santacruz West, Mumbai via SWIGGY ORDER #[protected] Dt: 23/02/2024 8:41pm. The food turned out to be very pungent and paneer was uncooked due to which I felt sick with severe gastritis. Upon contacing Swiggy with all details they denied to support any further. Please arrange complete refund of the order, take strict action on Swiggy and the restaurant so that...
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A
alakam55@gmail.com
Feb 20, 2024
Feb 20, 2024
This thread was updated on Feb 20, 2024
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Complementary item is missing

I ordered chicken 65 2 boxes with that complementary black forest cake is given in bill but that item is missing.

Delivery boy name Bantu Siva, he first didn't delivered product at location but message came delivered so I thought product was delivered at location where my parents live so I rated four stars, later they called me and said product didn't came or no phone call has came so I again raised complaint in swiggy they...
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M
Merimel
from Bengaluru, Karnataka
Feb 20, 2024
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Food not delivered for my prepaid order- order ending with 0292

I placed an order on Feb 17th and it was a pre paid order. The amount got deducted but the food was not delivered to my flat. I have evidences to show the delivery boy has not entered my block.

I want strict action to be taken against the delivery boy And i need my money back

He did not deliver it to the right address and am facing the consequences.

I wrote couple of emails to swiggy but of no...
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R
rvasamsetti
from Mumbai, Maharashtra
Feb 19, 2024
Feb 19, 2024
This thread was updated on Feb 19, 2024
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Food and response from swiggy is not upto standards

Date of the Incident: 18th Feb 2024
Order Details:
Order No #[protected]

Requested for:
Tangy Paneer Tikka Sandwitch from Subway
Bread: Multi Grain Honey Oats
Add on: Cheese and Toasted

Delivered:
Tangy Paneer Tikka Sandwitch from Subway
Bread: 9 Grain Wheet
Add on: Plain (NO Cheese and NOT Toasted)

Response From Swiggy partner:
We...
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T
Tanujkamath
from Mumbai, Maharashtra
Feb 17, 2024
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Fries Food item and vada pav

Why bother reporting problems to Swiggy right away when all they do is send us canned responses saying they can’t do anything.

Request Received - order issue (I have received bad quality food) for order #[protected]. Spoilt and unfresh, wasted time and money writing to swiggy. They have a policy of saying no to everything. Please straighten them...
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G
Geeta Bhargava
Feb 16, 2024
Feb 16, 2024
This thread was updated on Feb 16, 2024
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Order undelivered

Address: D-54, Kamla Nagar, Agra

I had ordered from Chainess, Agra. Swiggy delivery man called us, he was at the wrong address. I tried explaining to him but he didn't understand. Then I kept calling him and he didn't take the call. After 50 minutes I get the message that my order is cancelled and my order amount was cut. It was not my mistake. Please call me on [protected].
R.D.Bhargava...
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M
Musaib122
from Srinagar, Jammu and Kashmir
Feb 14, 2024
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My id blocked

My id was blocked a year ago due to I was in critical condition how can i inform to my re lead after a month I got cured a month ago and i saw id blocked help me please my registered number is [protected]...
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S
saikishore pappala
from Bengaluru, Karnataka
Feb 14, 2024
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Swiggy cake item

Address: Ellisbridge, Ahmedabad, Gujarat 380006

I have this attachment for your ready reference. While I have given the address clearly besides paid for the order, yet same is been cancelled fby swiggy as they could not find delivery partner to deliver the item at specified address even if they have location issues, besides also didn't refund the amount when order is cancelled from their end, is it not a case of harrasment and cheating?... I hope to get resolution......
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S
saikishore pappala
from Bengaluru, Karnataka
Feb 14, 2024
Feb 14, 2024
This thread was updated on Feb 14, 2024
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I am order food

Address: Ellisbridge, Ahmedabad, Gujarat 380006

My order not received food that delivery boy devilred tell i am calling so many not recived please rsovle issue...
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Website: Swiggy

Dear Sir/Madam,

I am writing to bring to your attention an unfortunate incident that occurred during a recent delivery service provided by your company. On 13th Feb a delivery was made to Madel housing board in tivim by one of your employees named Prasad. Regrettably, the experience my friend had with Prasad was far from satisfactory due to his rude behavior.

prior to the delivery, my friend encountered Prasad,...
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M
Mehul sreenath
Feb 11, 2024
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Hair in biriyani

Order No: [protected]

Friends,

I had a terrible experience with Swiggy today. I ordered food worth Rs. 1775/- and found hair in my biryani. When I reached out to Swiggy, they simply told me that they can't do anything about the quality issue. It's disappointing to see that they don't care about their customers' experiences.

I strongly suggest that you directly buy food from restaurants and...
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On[protected], I attempted to make a purchase using the Swiggy app for an order amount of Rs. 572. Unfortunately, the transaction failed, and the payment was not processed. However, to my dismay, the corresponding amount was debited from my account, resulting in a double charge for that particular order.

After waiting for a week without getting the refund, I approached their customer care team via the live chat feature on your...
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S
srikousthub
Feb 8, 2024
Feb 26, 2024
This thread was updated on Feb 26, 2024
Resolved
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Payment on swiggy order

I have ordered cake in swiggy on 1st feb it is in cod. i asked delivery boy to take by cash but he asked to do by paytm and i have sent in paytm but the amount sent in paytm are in process. Again i did payment in swiggy app. i asked to delivery boy to give the number if the amount credited in your account sent it back but delivery boy did'nt given the number he said if it credit i will sent. next day the payment made in paytm was successful....
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A
Akshay Pawar ap706
Feb 8, 2024
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Refund still not received

I ordered food of 124 rs on swiggy cancelled automatically after some time i ordered same food by cash on deleivery but my UPI amount stil not credited to my account...
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P
pravir
from Jaipur, Rajasthan
Feb 6, 2024
Feb 16, 2024
This thread was updated on Feb 16, 2024
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Fraudulent advertisement

Address: bangalore

I reserved a restaurant booking for 15 persons in Barbeque nation through swiggy app in their dine out option. In the app it was showing for two person for Rs.1900 plus additional discount of 15% if payment made through HDFC bank card from dine out option. But while making payment through swiggy dine out app only Rs.251 discount from SWIGGY for a total bill of Rs.18383. In the offer, there is no mention of taxes extra neither it was mentioned...
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C
Cnsmer2345
from Kolkata, West Bengal
Feb 4, 2024
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Missing Order item & Condescending customer care agent

I received my order with an item missing after waiting for about 1 hour 30 mins. The delivery driver didn't even check if all the items were present before delivering my order. And it was so late that I couldn't even get the restaurant to send me a replacement order, nor would Swiggy. The order number is [protected].

Beyond the fact that I could not have a proper dinner, the customer care agent (the second one) I was talking...
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