Claimed

Swiggy Complaints & Reviews

1
Updated: Jan 5, 2025
Complaints 5074
Resolved
651
Unresolved
4423
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Khalid98
from Pondicherry, Puducherry
Sep 17, 2023
Report
Copy

Regarding my refund

Website: www.swiggy.com

I ordered through swiggy app in kfc restaurant on sept 17 at 18:10pm. I made payment via google pay of rupees 701. The order got cancelled by the app due to unavailability of delivery partner. When asked for refund to customer care it simply stated that refund isn’t initiated. Kindly look into this issue quickly as it has happened many times in the past
Order id : [protected]

Regards
Khalid Nazeer Ahmed...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rama Subramanian006
from Suchindram, Tamil Nadu
Sep 16, 2023
Report
Copy

Not refunded Items missing in order

Order no: [protected]

I have ordered for following items in KFC

1.Veg Zinger
2.Pepsi
3.Large Fries
But we had received below
1. Veg Zinger
2. Medium Fries...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjaykumar1167@gmail.com
from Dumka, Jharkhand
Sep 15, 2023
Report
Copy

ORDER #177848347660 | Fri, Sep 15, 2023, 03:49 PM

Address: Qr No 143, Sector 1/C, B S City, Bokaro, Jharkhand PIN-827001

I ordered 3 full plate of Paneer Chilly Dry, but unfortunately the partner delivered it full of gravy. I reequest you to intervene and change it so that I can entertain the guest....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SAGAR BISHOYEE
Sep 15, 2023
Report
Copy

I have my I'd cycle id

Address: Bangalore,HSR LAYOUT

Please sir help me
My id is too long delivery so cycle to problem.
Mereko long order hin ata he kya karege yulu cycle me problem ho raha he please change my id to cycle...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh damerla
from Hyderabad, Telangana
Sep 14, 2023
Report
Copy

Refund my amount

Address: Hyderabad

The cancellation fee of bag and tshirt...
Helpful
Found this helpful?
Write a comment
Report
Copy
8
88kalpana
Sep 10, 2023
Report
Copy

Food order but not delivered

Oderno#[protected]

I have ordered food on swiggy on 9th sep 2023 and paid Rs.297
Food is not delivered and it shows as delivered in app. Amount is not refund back. I have tried calling chatting and emailed but no response. I need my money back...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
passionbala6372
from Chennai, Tamil Nadu
Sep 9, 2023
Report
Copy

Voucher Code - Coupon - Rs 1000

Address: Swiggy India

Swiggy thru Axis Bank Woohoo Coupons made me to purchase 1000 Rs coupon,

This coupon is disabled and unusable any time in their APP.

Swiggy, u Cheated me of 1000 Rupees, , , , ,...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
loknath 2001
Sep 7, 2023
Report
Copy

I temporary deactivated related

Hi my name Loknath I have visited so many times my ner swiggy office but still saying me your ID not activated again so I am interested continue working in swiggy so please halp me active my id no is 2067007
Please help me...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Adita21
Sep 6, 2023
Report
Copy

Delivered a smelly food

Address: Delhi

Hello sir
I ordered 2 plates of rasmalai from haldirams Kaushambi with the help of online platform swiggy .. but they send me smelly food and the taste of food is just like a garbage… I pay approximately 350 rs for this order but I raise a complaint regarding this they refuse to refund my amount and even they didn’t want to replace that product with another one.. and told me talk the token of 64 rs as a apology… sir I need ur...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
dearajay
from New Delhi, Delhi
Sep 5, 2023
Report
Copy

Instamart sent Used Rakhi Shagun GC of 1002 and not refunding money

Address: New Delhi (west)

Order #[protected] dt.31/8/23 wherein I ordered 2 rakhi shagun gc of 501 each. Both came pre-scratched and when I tried adding them to swiggy money, both turned out to be already used.
I have raised complaint on Twitter and mail but Swiggy simply taking compliant as a feedback and Not Refunding my money.
Swiggy is not willing to share the account details where these GC were added to. It is pretty clear that Swiggy workforce...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gulam mohaiyudden
from Mumbai, Maharashtra
Sep 5, 2023
Report
Copy

Change my bank account holder name

Address: Ghatkopar Mumbai

Sir mera Bank ka account holder name wrong ho gya hai please update my bank account holder name...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Swiggy instamart

I received the wrong order. Instead of the items I ordered, which were worth Rs. 793, I received some milk packets and curd sachets. I realized the mistake when the delivery person handed it to me because the items were different and fewer than expected. I informed him about the mix-up, but he advised me to contact customer care. Unfortunately, they didn't provide any solution. I would like to escalate this issue because Swiggy should easily...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: swiggy instamart, Koramangala
Website: www.swiggy.com

I placed an order on 23 September 2023, ORDER # [protected]. I received the wrong order. Instead of the items I ordered, which were worth Rs. 793, I received some milk packets and curd sachets. I realized the mistake when the delivery person handed it to me because the items were different and fewer than expected. I informed him about the mix-up, but he advised me to contact customer care. Unfortunately, they didn't provide any solution....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
PranayS26
Sep 3, 2023
Sep 10, 2023
This thread was updated on Sep 10, 2023
Report
Copy

Food not delivered. But showing delivered.

Address: Gurgaon
Website: Swiggy

Yesterday ordered a thick shake. Didn't receive it. Raised it on the app as the delivery executive didn't answer the call. No response received from chat support. Mailed to swiggy email support. Reply received from them today saying already delivered and hence we are closing the ticket.

How do they close the ticket without resolving the issue. Now no one is able to provide a resolution

Order number[protected]...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
N
Nihalsmhalu
from Hospet, Karnataka
Sep 2, 2023
Resolved
Report
Copy
Resolved

The order Was Cancelled & The Refund Was Issued

Address: 204 house number, 3rd cross, weavers colony, Hospet
Website: www.swiggy.com

Hi Swiggy,

I placed the order[protected] and the order #[protected] and the order was not deliverable on time and I contacted customer care and reported issue and the agent (01) tried to call the Delivery agent and the restaurant people was not responding to the call. So agent (01) raised a complaint and assured that if the order was delayed the compensation will be issued.

After 5-10 mins, I got an another...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
nlokeshn@gmail.com
Sep 2, 2023
Report
Copy

Swiggy delivered a wrong order and not refunding

Address: Tower D, 9Th Floor, IBC Knowledge Park, Bannerghatta Road, Bangalore – 560029

We ordered poori sagu and dahi vada. But we received one plate of ghee paddu. The order number is[protected]. Inspite of multiple chat messages and emails to their support team, Swiggy has not yet refunded the money....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyankabhartia
from Mumbai, Maharashtra
Aug 31, 2023
Sep 2, 2023
This thread was updated on Sep 2, 2023
Resolved
Report
Copy
Resolved

Very Urgent - Deficiency in Services by Swiggy

I am writing to address a significant theft and security incident that transpired due to the actions of a Swiggy Genie partner.

On August 24, 2023, at 8:55 PM, I placed an order under Order ID #[protected] for the delivery of a package from Lokhandwala, Andheri, Mumbai, to Juhu, Mumbai. This package contained food intended for my two young children, aged 9 and 12 years, who were residing in Juhu.

The designated...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ateeeeb
from Hyderabad, Telangana
Aug 30, 2023
Report
Copy

I did not receive my payout

I am Mohd Asadullah. My DE ID is 9256265
I did not recieve my payout of 14 August 2023 and 15 August 2023
please give me my payout...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Puneeth Kumar Vanjangi
from Kakinada, Andhra Pradesh
Aug 30, 2023
Sep 2, 2023
This thread was updated on Sep 2, 2023
Resolved
Report
Copy
Resolved

Undelivered Order #176396822869

Address: Seshadri nagar road no 1 rayudupalem
Website: Www.Swiggy.com

Subject: Urgent Complaint: Undelivered Order #[protected] on August 29th

To Whom It May Concern,

I am writing to express my deep dissatisfaction and disappointment with the service provided by Swiggy on August 29th, in connection with my order #[protected].

My name is Puneeth Kumar, and my contact number is [protected]. I placed an order through Swiggy on the aforementioned date, which was tagged...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Dubey ....
from Mumbai, Maharashtra
Aug 30, 2023
Report
Copy

Unfair practice

Address: Sainath wadi Powai chowk, mulund colony (W) , Mumbai 400082

I order cheese grilled sandwich but I got a regular normal sandwich in which cheese was not there . It's was 40rs sandwich but I paid 180 rs for one ( I order 4 sandwich) and after talking to the customer service they are giving only 120rs coupon...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR