Claimed

Swiggy Complaints & Reviews

1
Updated: Jan 5, 2025
Complaints 5074
Resolved
651
Unresolved
4423
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
divechamitesh@google.com
Oct 22, 2023
Report
Copy

Someone else using my number for swiggy

I have not downloaded Swiggy app ever... However i am receiving OTP for swiggy registration......
Helpful
Found this helpful?
Write a comment
Report
Copy
W
Wasim Rahman
Oct 22, 2023
Report
Copy

Please unblock my account. My de id is-10107703

Address: Golaghat,assam

Can you please reactivate my swiggy id
Its very urgent for me
My de id is 10107703...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
intelliqit.cloud@gmail.com
Oct 22, 2023
Report
Copy

Damaged Products delivered

I ordered for Magbum icreams from swiggy and I received all of them in a melted state.I immediately took picks and contacted the chat support team, The useless chat supoort executives only express their apploigies but dont provide any solution....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
ayushchatter
from Kolkata, West Bengal
Oct 20, 2023
Report
Copy

Dissatisfactory Chicken Biryani Order from Swiggy

Subject: Dissatisfactory Chicken Biryani Order from Swiggy

Dear Swiggy Customer Support Team,

I hope this message finds you well. I am writing to express my dissatisfaction with a recent order I placed through Swiggy. On [20thoct], at approximately [7pm], I ordered a Chicken Biryani from [Madhu king of Rasoi] via the Swiggy app. While I generally enjoy ordering food through your platform, this particular experience...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jithu Krishna 1997
from Navi Mumbai, Maharashtra
Oct 19, 2023
Report
Copy

5 Items Were Missing from my Order which I placed on Instamart through the Swiggy Application.

Address: Arihant Amodini, Sector 24, Room No.2203, Plot No.4, Phase 2, Taloja, Navi Mumbai, Maharashtra 410208

My Name: Jithu Krishna
My Phone No.: [protected](My Swiggy account have been registered under the same credential as well)

Swiggy Order ID: [protected]

On October 18th at 11:53 PM, I placed an order on Instamart through the Swiggy Application worth Rs.1031/- I ordered a total of 11 items of which 5 items were missing(Items worth Rs.763 were missing from this order). This was confirmed by the Swiggy...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramavath Praveen Kumar naik
from Hyderabad, Telangana
Oct 19, 2023
Oct 19, 2023
This thread was updated on Oct 19, 2023
Report
Copy

Deducted amount from swiggy id

Fake order placed and deducted money from swiggy id...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ritwik1390
Oct 18, 2023
Report
Copy

Chaayos desi chai (250ml): order no 156601489106281

The chai delivered was stale and smelling. I complained about it in Swiggy customer care and requested a refund for the same. Swiggy denied providing any refund. Need a refund of 208 rupees for the order....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mararAnu
Oct 18, 2023
Report
Copy

Charged over MRP

Address: Swiggy food services
Website: Swiggy

I am writing to bring to your attention an issue I encountered during my recent order through the Swiggy platform. I am a regular customer of Swiggy and have always appreciated the convenience and quality of service provided by your platform. However, on 8th October 2023, I had a disappointing experience with my order (Order Number: [protected]) due to overcharging on the MRP of the item.

Upon reviewing my invoice and cross-checking...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaishali Nagar
Oct 16, 2023
Report
Copy

Regarding food complaint order #156239093011050

I have ordered parathas from swiggy but there was too much turmeric in that paratha that i couldn't even eat it and then I raised this issue in swiggy but there was no response from there end they asked me to wait for resolving the matter in 6-8 hours but it's been more than 30 hours still no solution...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: India

1.Ordered the delivery in Swiggy app and it showed the delivery time 18mins but it more than 45 minutes.
2.Delivery agent asked me to come to another location than the actual location and very rude in behaviour
3.Customer support agents are very sarcastic and not able to support the end users
4.Updated the order as delivered without delivering to the customer and deducted the money for the same...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravindra86
from Ahmedabad, Gujarat
Oct 14, 2023
Report
Copy

My email spam by swiggy since 4_oct they did not attend my query

Address: India

They have spam my email ID and also not answering my calls. They delivery late due to their technical issue on 4-Oct. No one from the Order management team called to informed about the delayed. I have even check with restaurent, the issue was delivery partner was not assigned. When a person called he show attitude- Arjun Singh from escalation team and say this is the last team to reach and nothing will be done further. I asked for my full...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dkbhai84888@gmail.com
Oct 13, 2023
Report
Copy

Account suspended/Deactivated

My Name is Dinesh . I Use to order food from swiggy my account is suspended without my mistake 7 day before suspend of my account my account was hacked someone trying to order from my account i recieving continous spam otp payment failed messages etc but i didnt notice but that day when i order food on swiggy and delivered in evening i open my app to rate my order but there showing your account is deactivated kindl contact [protected]@swiggy.in...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sandipan888
Oct 11, 2023
Report
Copy

Cancelled ORDER #154628163753484 Refund

Sir,

I still have not received the refund for cancelled swiggy ORDER #[protected] inspite of follow up on 04.10.2023. and many emails. SCREEN SHOT OF CARD STATEMENT IS ATTACHED.

Now Swiggy has stopped replying to emails and there is no way to contact them.

Hence this complaint.Please ask the company to refund.

SANDIPAN NATH CHOUDHURY
SBI ACCOUNT NO -[protected]
IFSC...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshithakam
Oct 10, 2023
Report
Copy

They refuse to replace or refund for missing items

[16:36] Reddy, K Harshitha

I placed an order for grocery items on 9th october 2023, where as it includes Lays chips Rs.66, Bread Rs.50 and butter Rs.114. But i received the chips of rs 20 (smaller size), butter of cost rs 50(smaller size) and bread as it is only.

i raised numerous complaint to no avail other than the response that they cant help. This is not a mistake from my side they've my money and do not...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
divyangrathi
Oct 9, 2023
Report
Copy

Complaint against Food Ordered

Dear Sir/Mam

Yesterday 8/10/23, I have ordered food from your platform and the quality of received is way too bad that even foul smell was coming taste was hell.

On complaint, I was told gor refund on 100 Rs. Against the order of Rs. 310/-, I further told ask your delivery person to pick and send back to restaurant for checking but it was not done.
I want to know the value of your platform that any body...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Darshan chaudhary
Oct 8, 2023
Report
Copy

Someone is using my mail id on Swiggy

Since many time I am receiving mail regarding food order delivery which was ordered by other person. Someone is using my mail id at Swiggy account. My mail id is [protected]@gmail.com and address of other person at which order are being delivered is as given below,
garden city Jasmine tower (G)
Opposite Sadhu Vaswani School, Rajkot, Gujarat 360005, India. (Hari Nagar)
Rajkot. Kindly resolve this issue ASAP....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jmanurao
Oct 8, 2023
Report
Copy

4 Crispy Veg + 2 Medium Fries x 1

Address: Rao electronics, T D West Road, Ernakulam 682035.

Dear sir / Madam, My name is Lakshman and I am at cochin and my brother, Kishore is at Bengaluru. It is my brother Kishores birthday today and because he was suffering from slight cold I decided to send him and his dear family something hot instead so I downloaded the Swiggy app and chose "4 Crispy veg + 2 Medium Fries" instead he was delivered 1 Crispy veg and 1 Medium fries. the order number is [protected].
I would like to follow...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabh998@gmail.com
Oct 7, 2023
Report
Copy

Delivery of Expired Yogurt on Instamart

Address: No.55, Sy.no. 8-14, I & J Block, Ground Floor, Embassy Tech Village, Outer Ring Road, Devarabisanahalli, Bangalore -560103

Dear Sir/Madam,

Namaste,

This is with regards to my Swiggy Instamart Order number [protected] which I had ordered yesterday night .

I have been a loyal customer of Swiggy and hence I am unhappy and Furious about the negligent approach by the Local Instamart stores regarding the delivery of my order .
It was late night at around 11 pm that my 4 year old Son wanted to have some Fruit...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanchan Rajora
Oct 6, 2023
Report
Copy

Payment deducted order not delivered.

Address: 1/148A GALI NO. 9A PHASE 5 AYA NAGAR (NEAR COW FARM) ARJAN GARH NEW DELHI

Hi, I had order ([protected]) groceries today's morning. & delivery agent has come and call me for knowing my exact address. I was seeing him for under my building and I said to him please come to the 2nd floor and I was waiting him, after 10 min when I have checked him, I was unable to find him. he gone and was not picking my phone. And my payment has been deducted without my order delivering. In the app order has delivered.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Mini punjab bandra west mumbai
Website: Swiggy bundhallimited private company

Hello sir mem Mera I'd deactivate hai but Mera koi galti nhi Mera area manager se 😢 Lafra hu hai is liye id band kiya...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR