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Swiggy Complaints & Reviews

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Updated: Jan 5, 2025
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Swiggy reviews & complaints page 4

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N
nikhils982
Feb 4, 2024
Mar 29, 2024
This thread was updated on Mar 29, 2024
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Cancelation without intimation and failing to provide a replacement leading to monetary loss

Address: Bengaluru

I ordered few products from swiggy instamart as a present to my friend on his birthday occasion. I got it at a very good deal for 305 rupees(after good discount). Though the expected delivery time was 7 mins, but i waited for half an hour without any update. I then contacted the chat support department for an update and they asked for some time to check and i allowed. In few minutes i got a text message on my number that my order has been...
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A
ajaykg2110
from Amritsar, Punjab
Feb 3, 2024
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Order not delivered and refund also not given

I have this attachment for your ready reference. While I have given the address clearly besides paid for the order, yet same is been cancelled fby swiggy as they could not find delivery partner to deliver the item at specified address even if they have location issues, besides also didn't refund the amount when order is cancelled from their end, is it not a case of harrasment and cheating?... I hope to get resolution...
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Swiggy Order Id-[protected]
The order mentioned above was not delivered to me by the delivery company.The delivery person VIJAY SAINI took all the OTPs and did not deliver the order.
I want my refund as well as compensation for the inconvenience this company has caused....
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T
Tohidur Rahaman
from Hyderabad, Telangana
Feb 2, 2024
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Unhealthy foods supply and not use "Mehfil Restaurant""Logo

Address: KPHB,jntu college, Hyderabad, Telangana,500085

Swiggy company order I'd:-[protected]
And buy RS:-330 Rs
Please give me money refund with compansation and proper inquiry for bad or unhealthy foods delivery.
Please see this case special attention,...
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S
Subhani448
from Chennai, Tamil Nadu
Feb 1, 2024
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Food adulteration(Rotten Chicken) of Biryani

Address: Sri Perumal Nagar, Nanmangalam

Respect Sir/Madam, In Swiggy on 10/1/24 I have ordered Chicken Biryani from Salem RR Biryani Ungavam, Yashoda nagar, Keelkattalai, chennai. The food quality is worst and chicken is adulterated. It’s not fresh chicken and smells bad.

Looks They have mixed the chicken pieces in the biryani and it smells bad. The chicken pieces are black in colour and completely unsafe to eat.
Even inside the piece also the flesh is black....
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N
nandinihvyas
from Mumbai, Maharashtra
Jan 20, 2024
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Over charged

I am writing to bring to your attention a grievous matter of dissatisfaction and poor customer service experienced with the popular food delivery service, Swiggy. Despite my repeated attempts to resolve the issue, the company has failed to provide a satisfactory resolution, prompting me to seek your intervention.

Details of the Incident:

Order Information: Anniversary cake

Date of Order: 17/01/2024br...
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M
maharajan.vp@gmail.com
from Hyderabad, Telangana
Jan 20, 2024
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Payment not received: Order placed in Swiggy and they cancelled the order, but money was not refunded

We made an order to Swiggy with their Mobile APP through Mobile [protected], order was cancelled by Swiggy, but the payment of Rs 1324/- but the payment was not refunded yet. There is no response from Swiggy customer care.

Order ID : [protected]
Order Date : 15th Jan 2024
Amount : Rs 1324/-

Regards
Maharajan/Vanikala
[protected] / [protected]...
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D
Dzdgzgxzch
Jan 19, 2024
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I'd unblock

My I'd un block sir plz 12616909 plz un block sir plz start my duty sir plz...
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A
Anika Dixit
from Durgapur, West Bengal
Jan 19, 2024
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Amt deducted but order doesn't placed

On 18 January i placed a order to in swiggy and i paid pay rupees 323 the amount deducted but order doesn't placed.. please refund my money as soon as possible.....
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S
sujeetag10@gmail.com
Jan 19, 2024
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Refund initiation

Twice I have order from swiggy.
On 17.1.24 &1 8.1.24 .I haven't got call from delivery boy.
I tried to call delivery executive but unable to reach.
I paid Rs 1151 + Rs 1062 for both orders.food was not delivered
Do the needful...
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P
Preejisha
Jan 17, 2024
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Didn't receive the full ordered items

I had Ordered for two items from swiggy and had done payment via UPI, on arrival of the food it was observed that only one items was received....
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P
preeti bhardwaj patne
from Mumbai, Maharashtra
Jan 16, 2024
Jan 25, 2024
This thread was updated on Jan 25, 2024
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Food not received through food delivery app

Address: Pune

Date of Incident - 12 Jan 2024
Client number - Swiggy help line number.

Description - (Recorded conversation available). Not able to upload

I ordered pizza and few other food items through Swiggy (Dominoes). As mentioned on the app, it was supposed to be delivered in 25 mins. After waiting for 30 mins, I decided to check my order status and it was still "getting prepared". Upon calling swiggy...
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A
Anand Chaurasia001
Jan 14, 2024
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Refund not provided

I am booked a orde from swiggy thenI was cancel my order because mind was changed.
Order hase been allready cancel but amount not refunded. I am trying to contact swiggy customer support they are seying I am already refunded your amount in to you bank account.
But I am already checked my account there are not received any payment from swiggy.you can check the my bank statement in attachment.
My order I'd -ORDER #[protected]br...
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S
SGupta_14
Jan 12, 2024
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Missing items in the Swiggy Subway order

I ordered from subway - 2 veggie delight sandwiches, 2 veg cheese toasties, and one coke.

1. The coke was missing from the order
2. The customizations I requested for sandwiches was not serviced. I did not want onions in one and tomatoes in another but both sandwiches and onions and tomatoes, both
3. The cheese toastie was stuck to the surface and was completely bad. Both the toasties were part of the same box....
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D
Dr. Shaikh Wasim
Jan 9, 2024
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One ordered grocery item missing... Happening frequently

Address: Falcon Valley, Shaikpet, Hyderabad. 08

I have ordered 3 litre coocking oil pouches (Safola Total) along with 1kg Atta and few chips packets. When order was delivered one item ( 1 litre coocking oil was missing). I told it to the delivery boy but he suggested to raise complaint. It was second instance when items were missing from my ordered....
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Buddepu Venkat bhagavan
Jan 8, 2024
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Payment refund issue not credited

I have placed an order transaction failed but money was deducted my account i got an message money was refunded in 2 hours but it was not refunded and now it was not showing in the history i have reference number[protected] for the following order number [protected]...
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Razorpay customer care 9832254574
Jan 8, 2024
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If you have a complaint about Swiggy,8388021728.online

Address: Mumbai

If you have a complaint about Swiggy, the Indian online food ordering and delivery platform, you can follow these steps:

Contact Swiggy customer care:838, 8021, 728 You can contact Swiggy customer care through the Swiggy app or website. You can find the "Contact Us" option on the app or website and submit your complaint through the given form. You can also use the chat or call option available on the app or website to get in...
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S
Simransagar
from Noida, Uttar Pradesh
Jan 2, 2024
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Order accepted then cancelation

Hi Team,

Kindly check my concern and take appropriate action on it. I ordered some food by krishna Dhaba and they accepted the order at 2:37 and they are still showing preparing the food at 3:15, i was in the conversation with the executiveh and i told them so many time that please deliver my order on time and he was telling me please wait for sometime, he texted me on help chat at 3:45 that restaurant is closed so we cannot...
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M
MahendraBabu9
from Hyderabad, Andhra Pradesh
Jan 1, 2024
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Swiggy Order cancelled after kept waiting for 1.5hrs

I have ordered an item from Sweet Aloo restaurant (Order id: [protected]) at 12.25 pm 1 Jan. After about 25 min I observed a delivery executive has been assigned and the tracking showed the executive reached the restaurant by 1pm. Later the tracking status showed the executive moving away from the restaurant and I didnt see any progress towards my delivery for a while. When I initiated a text conversation in the help section, they conveyed...
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V Vijayakanth
from Chennai, Tamil Nadu
Dec 25, 2023
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Item missed to deliver

Address: 70/1 bathalathamman koil street, Amudha nagar, Iyyencherry,Urapakkam - 603210

I ordered 7 items but two items missed to deliver. i compliant in swiggy but they refund amount halfly. i could not accepted totall amount Rs.735/- so i raised a compliant. ia attached photos and conversation. Pls free to contact No.[protected] & [protected]...
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