Symphony Limited Complaints & Reviews

COMPLAINT-SYMPHONY JUMBO COOLER-VERY POOR CUSTOMER SERVICE

I bought Symphony Jumbo Cooler from Shivam Steel Furniture Industries, C-131, Sector-9, Gautam Budh Nagar, Noida-201301 on April 21st 2009.

One day suddenly while running the cooler the fan of the cooler broke down in the night. Next day i went to the dealer asked for the replacement of the fan

I contacted symphony help line and got the...

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Address: Indore, Madhya Pradesh

i purchased a winter cooler on 20.04.2010 form Bombay electronics indore. Within 15 days bottom roller mounting get damaged, level indicator stopped and cooling pad was not getting wet properly. I raised a telephonic complaint ( comp. No. 200015) to symphony service center about this but person mentioned only about the cooling pad problem and attended same only , he also confirmed that remaining job will be done later because parts is not...

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Address: North West Delhi, Delhi

I PURCHASED A SYMPHONY COOLER IN YEAR 2005. FEW DAYS BACK IT STARTED CREATING NOISE. I COMPLAINED ON CUSTOMARE CARE NO. [protected] ON 21.5.2010 VIDE COMPLAINT NO. 2023 IN THE NAME OF MY SON DIVAKAR . INSPITE OF MY SEVERAL REMINDERS I GOT NO RESPONSE . ON 29.5.2010 I EVEN TALKED TO THEIR MANAGER ON PH NO. [protected] BUT AGAIN NO RESPONSE.
SYMPHONY IS SYCH BIG BRAND NAME , THERE FORE CUSTOMER EXPACT GOOD AFTER SALE SERVICE...

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Address: Delhi

I purchased DiET 50T cooler from Symphony, with lot of expectation. The dealer convinced that "It is the World’s lagest tower cooler and we would not have to worry about filling water in it". Just after 10 days our harrowing experience started. The wheels started coming out and slowely it... became so frequent that most of the time we were fixing the wheels instead of getting cool air.
You can’t imagine what can happen...

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Address: Gujarat

I m M.R.Chauhan. I bought the aircooler of symphony. on date 06/05/2010. When i fillup the water in it then for the weight of water the cooler fall down it happen many times, its wheel dosnt work properly and removes automatically its very dangerous for children. I have complaint many times in customer care they tell me that after 1 or 2 days our michanic will come at your home, after complaint, 2 weeks gone there is no mechanic came from...

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Address: Hyderabad, Andhra Pradesh

I have brought a Symphony Diet Cooler 22T Model (07A1210B9957) on 10th April 2010. I have hardly used it for a month. The Pump of the cooler is not working any more so no cooling action. I called up the call centre and complained. They gave me a local Hyderabad repair person number who is hardly reachable. Call centre and the Mechanic hardly answers the call. The after sales service is very poor. There is hunders of such complaints seen in...

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Address: Jaipur, Rajasthan

SIR, I have purchased a Symphony Jumbo Jr. cooler wide bill no. 4816 dt 10/4/2010 from INDO ELECTRICAL, 23 JAYANTI MARKET, MI RD, JAIPUR ON 10/4/2010. Since its purchase the pump of this cooler is not working properly for which I have lodged the complaint on your loccal no.[protected]. Although your local representive attended all the three times but the defect remains as it is. You are requested to please intervene in the matter and...

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Address: Kurnool, Andhra Pradesh

Recently about 2weakes back that is april 22/2010 I brought a new symphony sumo go desert cooler.
After 1 weeks its motor is generaing sound. I counlulted to shop woner where i buyed it. he is not responding properly. my problem is not solved ....

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Address: Panipat, Haryana

Dear Sir,

It is matter of great concern that I had purchased 2 desert coolers in May,2009 from M/S New Ganpati Electronics, Panipat.

Since,at present the pump of one cooler is not working therefore the dealer i.e M/S New Ganpati Electronics, Panipat.was contacted. His service man said the pump motor is not working but refused to replace the same. As per your advice, your service incharge Mr. Rajesh was contacted...

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Address: East Delhi, Delhi

dear sir,

this is too much sir. I already told you so many time that no response from your Khurshid . but after this seen you have repeated your mails which saved in your system. why cant you do some thing for your customers.

I HAVE MAIL MY COMPLAIN ON 23/04/2010. BUT SORRY TO SAY STILL I HAVE NOT GET ANY SOLUATION .PLS. SEND YOUR REP. TODAY ITSELF OTHERWISE I HAVE NO OPTION TO GO CONSUMER COURT.br...

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Address: Bangalore, Karnataka

i bought new symphony air cooler from chroma star bazar,kormangala bangalore on 15th march 2010the cooler just worked till 7th april 2010 then i made a complaint to symphony customer care one person came to check the cooler he told the new pump is to be needed n now the spare part is presently not with him when the company will provide me the pump i will come and change the pump but for last 20 days i m continuosly calling them for the same...

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Address: North Delhi, Delhi

I am having Cooler Purchased in May-10 from Pitampura in which heavy sounds is coming.Please send your service engineer or replace it immediatly.Please treat it very urgent due to summer season.Address is giving bellow........

120-D,VIRAT APARTMENTS
AP BLOCK
PITAMPURA
NEW DELHI-88....

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Address: Amreli, Gujarat

Myself k.m.parnale residing at rajula dist amreli gujarat.
I bought the symphony air cooler Jumbo jr from 'SUVIDHA Rajula' on 3/5/2009, within first week its fan (made of plastic material) was broken into pieces. It was replaced by symphony technition after about one week.
the cooler was then kept in its box for not required in other than summer time.
it was again brought into use and again within one week...

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Address: New Delhi, Delhi

Sir,
I purchased a symphony air cooler bearing moder- winter from jain electrical, palam, new delhi dated on 14.04.2010. When I used, I found that the one side water pad for cooling is not working properly. Then I made a compaint at Jain electrical, main road, palam, new delhi dated on 17.04.2010. But no response has been given by the company M/s Symphony till today.
Thanking you,
...

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Address: South Delhi, Delhi

SYMPHONY COOLER IS WORST THAN ALL LOCAL COOLERS. I HAD MADE MISTAKE BY BUYING SYMPHONY COOLER.SERVICE VERY WORST( NEVER EXPECT YOUR PROBLEM WILL SOLVE ).AFTER SELLING THE DEALER THEY ARE FREE FROM YOUR PROBLEM.DON'T GO TO BUY ANY PRODUCT OF SYMPHONY.IT IS WORST AND WORST PRODUCT....

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Address: Vidisha, Madhya Pradesh

I have puchased a symphony winter air cooler from hari singh & company vidisha
since the cooler was not working so I have given it for repairing before last four month. continuosly I ask for its repairing but didn't got any result till today nearly I called mr vishal maheshwari [protected],mr. yogesh [protected] and mr. anil maheshwari many times...

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Address: Hyderabad, Andhra Pradesh

I am a Symphony Air Cooler customer of their product model Kaizan Jr. I had bought the product in 2010 April 13. The cooler is blowing hot air inspite of filling the cool water in the cooler,i am facing this problem since the day i purchased it, so i am unable to use it and i had registered the complaint on 19th April , complaint #: 185/M , and the person who promised to deliver the service, i ahve been following up with him since then, but...

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Address: East Delhi, Delhi

Date:[protected]

Dear Kushareed,

Sub: - Poor quality product and worst After sales service from Symphony Air cooler

This is the continuation of the communication with your Area Sales Manager Mr. Amit. I have purchased a Symphony Ice Cube Air cooler from M/s Hansa Gift Gallery, Lakshmi Nagar Delhi – 92 on 10-April-2010. On 23-April-2010 there is some huge sound while running and it get vibrates...

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Address: Hyderabad, Andhra Pradesh

Dear Sir,
Sub:Defective piece of Symphony Jumbo Jr. Air Cooler supplied
By Shri Laxmi Enterprises 6-7-87B Near Bible House,
Traffic Police Station, R.P.Road, Secunderabad-500 003,
A.P. on 7-4-10 and not providing any service at all...

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Address: Hyderabad, Andhra Pradesh

I am a Symphony Air Cooler customer of product model Jumbo. I purchased the cooler on 12th April 2010. The motor of the cooler is not working from 14 April 2010 onwards. I have registered the complaint in symphony customer care and calling to the customer care Hyderabad number but they are not picking the call even the head of Hyderabad service center is not responding. I have been following it up on a daily basis (6-7 times in a day) but...

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Symphony Limited Complaints & Reviews

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Very Very Poor Service of Symphony Air Cooler

not attending the complaint and incomplete registry of complaint on telephone

NOT GETTING RESPONSE

DiET 50T a design blunder

Change Air cooler

Very Poor after Sales Service

NON WORKING OF PUMP

symphony sumo go cooler motor faulty

Unsatisfactory service after sale

NO SERVICE AFTER SALE

faulty motor pump repairing

Heavy Sound

broken fan

water paid not working in air cooler

NOT COOLING

customer service very very poor

Blowing Hot air despite of full water in cooler

Poor product Quality and After sales service

:Defective piece of Symphony Jumbo Jr. Air Cooler

Poor customer service

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